If you desire to give blood or platelets, this is a nice place. Very friendly and professional…read more Highly recommend.

I am generally a sucker for signing up to donate blood. This means I've spent my fair share of time…read morein a gym or community center with the Red Cross. When I lived in Brentwood Forest the Mississippi Valley Regional Blood Center did a drive at the clubhouse there. It was one of the best experiences I had giving blood. Since then I've regularly given at the Crestwood location. It is easy to schedule an appointment, the staff are friendly, and there are the best snacks! I love it. You also get little mini rewards (pins, grocery bags, shirts) as you hit different benchmarks in giving blood. If you give blood in St. Louis I highly recommend doing it here.

I went to donate and the one female staff Monica she kept probing till she found a vein and blood…read moreit was leaking out the spot I was stuck with the needle and she just kept adjusting the needle and then when I was done she wrapped it up and then smacked it when she was done I didn't want to even give it a star at all

Soon as I got in the room for my physical the white nurse lady assumed I was high and said I…read moresmelled like weed(I wasn't high nor smelled like it) but I do smoke but I'm not stupid to go in smelling like it. I sat there for 2-3 hours with waiting nobody even said nothing to me about smelling like weed when I was my name was getting put in the system. You won't catch me there ever again. LET ME REMIND YOU FIRST THING THE NURSE ASKED ME WAS, "Do you smoke pot?" Even my friend got pass me and he smokes.

Good afternoon I wanted to share about an amazing experience that I had yesterday at BioLife in…read moreSaint peters. I am visiting from out of town. I'm originally from Arizona. I was nervous about going to a new center. However I've been going for about a month now and it's always been a great experience yesterday as we were all preparing for a big storm. I wanted to make sure to get my donation in prior to the storm.As usual everything went smoothly and I was lucky enough to meet Lily. Lily was the tech who greeted me as I settled into the donation chair. It was super busy however Lily took her time greeted me was very kind and engaging. We talked a little bit about the weather and discovered we are both big fans of I need to combat the side effects of the cold weather. Long story short it was a great donation. She was efficient kind and went out of her way to make sure that I was comfortable as well as all of the other patients she was working with. You all have a great team. I appreciate the opportunity to donate at the Saint Peter's center.

I have been donating plasma for a few years now. Lately each time I go, it's a pretty chance that…read moresomething will go wrong. I don't know if the staff needs more experience sticking patients, or if they need to hire more staff to monitor for issues during donation, but something needs to change. For the second time in two years, there was too much time taken during an arm switch, causing the blood to clot and me to be deferred for 8 weeks. That is about $1,000 I will be missing out on, through no fault of my own. The machine had stopped and was making a notification for several minutes before anyone came over. Then the phlebotomist couldn't get my other arm stick done successfully due to not putting on the cuff correctly. The staff pretty much just shrugged and said sorry...and walked off. I feel like there is some sort of compensation owed for loyal donors who have long deferments due to the staff making errors.

I come here to donate breast milk. The staff is super friendly highly recommend you just come in…read more Tell them what you're there for and there's always someone to jump in in Sister right away. I never have to wait even donating milk at the process of super easy.

I've been donating with impact life for 5 years now and usually I have a great experience but this…read moretime wasn't great compared to others. I came in for my appointment and was taken back immediately but the phlebotomist wasn't very friendly. I wasn't informed about when she was going to stick me and wasn't given the sheet where I was told my vital signs and the number to contact should anything go wrong. When I donate I sometimes get light headed and I did this time. She was prompt at helping me feel better but once I was done I wasn't told about what I need to do afterwards, and like I said before the number to call if anything were to go wrong. I have donated a lot now so I know those things but every time I have donated in the past the phlebotomist has told me what to do after the fact. Everyone has bad days and my overall experience with impact life is good so this was nothing that would detour me from coming back here, but I think in the future I will go to the mobile drives over the donor center. if I do go back to the donor center I'll make sure to update my review!

The service is terrible. Some of the employees are doing their best to keep the spirits in that…read moreplace lifted but no thank you. The equipment is either down or inoperable. Also they need to brush up on the sticking training and such, I've been bruised in the past.

Service is terrible, no one is in a hurry to do anything (feels like you're at the DMV in…read moreMissouri). Staff can be friendly or cold, you never know what to expect. They literally changed my address in their system so when I called the card issuer I couldn't get any information or access my funds because the staff made that change in their system. I still had a full payment on my card when I threw it in the trash. Ignorant staff, if they don't like you they will just make it hard to get the money so you don't come back. This is the Bridgeton MO location I'm referring to. I can't speak on the others.

Open heart surgery, everything went well. All of my interactions with staff were positive to say…read morethe least. Thanķs.

My family is not the type to publicly complain because the care and well-being of our elderly…read moreparent is our highest priority. However, I am deeply disappointed with the level of care and service my 88-year-old mother, who suffers from dementia, has received at Christian Northeast Hospital. I want to preface this by saying that when an ambulance is called, they have consistently insisted on taking my mother to Christian Northeast Hospital. Each time, my brother has agreed out of immediate concern to get our mother stabilized as quickly as possible. During her first stay on the 8th floor, my mother fell and injured her hand, hitting the same area where she previously had brain surgery. I was shocked when the charge nurse stated that "she should have known not to get out of bed." For someone living with dementia, that response was both concerning and heartbreaking. Then, on May 11th, my mother was readmitted to Christian Northeast Hospital. The first room she was placed in had a roach, and later that same week, on Friday morning, a bed bug was reportedly found on her bed. My adult son was informed that he could not stay overnight with my mother. Because of serious safety concerns, I immediately called and spoke with Nurse Christina on the 10th floor, explaining that not having someone remain overnight with my mother, who suffers from dementia, was simply not an option. During our conversation, I was told there was concern that my son may have brought the bed bug into the hospital. I responded, "My adult son, who is an attorney--you have to be kidding." Nurse Christina then stated she would contact her supervisor, and thankfully, after further discussion, my son was permitted to stay overnight with my mother. For dementia patients, familiar support, consistency, and supervision are critical. Mind you, earlier that same week, my mother's room had already been changed because a roach had been found in it. Then, on Monday, May 18th, I received a call stating that my mother would be discharged that day. I informed the doctor that I was out of town, and he stated that the social worker, Michelle, would contact me. When Michelle called, she informed me that transportation had already been arranged for my mother to be taken home at 3:30 PM. I explained that I had spoken with the doctor earlier and informed him that I was not home. Michelle stated that Dr. Quasar had given permission to discharge my mother. When I attempted to express my concerns to Michelle, she hung up on me. When I called her back, my call went to voicemail. I then contacted the main hospital to file a formal complaint and was told I would need to speak with the charge nurse. I also attempted to contact Dr. Quasar again but was told he was not on that floor and that there was no way to reach him. As a family, we entrust healthcare facilities with the safety, dignity, and proper care of our loved ones--especially elderly family members who are vulnerable and unable to fully advocate for themselves. This experience has been deeply upsetting, disappointing, and frustrating. One of the greatest concerns in North County is the lack of competent and accessible healthcare resources during times of emergency. It is heartbreaking that many families feel they must drive 45 minutes away to receive quality healthcare for their loved ones. Our community deserves compassionate care, better communication, accountability, and a more effective system for addressing patient and family concerns. We can and must do better for our seniors and vulnerable loved ones.

My Gurls right there Always respectful to me…read moreThey be trying to get me through not let me say nothing yet Ms F bp will go up I got y'all...Office managers nice to me too In and out with in an hour as long as I done had plenty of water and veggies and protein Hi YALL

I have never had any problems in this center. The place is clean, the people are friendly and…read moreprofessional. They care about your comfort and make sure everything goes well. The only reason I had to stop going there was because I didn't have a reliable car. I do now so I'll be going back. They also pay better than the other plasma centers and have better trained people.

If you have any "problems " at Biolife Fairview Heights they are SELF IMPOSED,Your extended wait…read moretime is because you didn't get up off your lazy ass and make it there EARLY! THE PLACE is extra CLEAN! The employees are friendly and professional, the only problems you have are self imposed.GO TO CSL LOSERS! FINISHED NOW POST (OR DONT)....

Was at Bio life this afternoon .what a joke !!!!! If your…read morehomeless and use a shelter for your address .they won't accept you. After a wait of almost 1 Hour of waiting started the "check in " Guessing about 1/2 way through was told of situation with address. Not very professional in my own opinion . Shouldn't they disclose this on their website!!!!! Guess the think that all homeless are some low class of people !!!!