If you desire to give blood or platelets, this is a nice place. Very friendly and professional…read more Highly recommend.

I am generally a sucker for signing up to donate blood. This means I've spent my fair share of time…read morein a gym or community center with the Red Cross. When I lived in Brentwood Forest the Mississippi Valley Regional Blood Center did a drive at the clubhouse there. It was one of the best experiences I had giving blood. Since then I've regularly given at the Crestwood location. It is easy to schedule an appointment, the staff are friendly, and there are the best snacks! I love it. You also get little mini rewards (pins, grocery bags, shirts) as you hit different benchmarks in giving blood. If you give blood in St. Louis I highly recommend doing it here.

I went to donate and the one female staff Monica she kept probing till she found a vein and blood…read moreit was leaking out the spot I was stuck with the needle and she just kept adjusting the needle and then when I was done she wrapped it up and then smacked it when she was done I didn't want to even give it a star at all

Soon as I got in the room for my physical the white nurse lady assumed I was high and said I…read moresmelled like weed(I wasn't high nor smelled like it) but I do smoke but I'm not stupid to go in smelling like it. I sat there for 2-3 hours with waiting nobody even said nothing to me about smelling like weed when I was my name was getting put in the system. You won't catch me there ever again. LET ME REMIND YOU FIRST THING THE NURSE ASKED ME WAS, "Do you smoke pot?" Even my friend got pass me and he smokes.

I come here to donate breast milk. The staff is super friendly highly recommend you just come in…read more Tell them what you're there for and there's always someone to jump in in Sister right away. I never have to wait even donating milk at the process of super easy.

I've been donating with impact life for 5 years now and usually I have a great experience but this…read moretime wasn't great compared to others. I came in for my appointment and was taken back immediately but the phlebotomist wasn't very friendly. I wasn't informed about when she was going to stick me and wasn't given the sheet where I was told my vital signs and the number to contact should anything go wrong. When I donate I sometimes get light headed and I did this time. She was prompt at helping me feel better but once I was done I wasn't told about what I need to do afterwards, and like I said before the number to call if anything were to go wrong. I have donated a lot now so I know those things but every time I have donated in the past the phlebotomist has told me what to do after the fact. Everyone has bad days and my overall experience with impact life is good so this was nothing that would detour me from coming back here, but I think in the future I will go to the mobile drives over the donor center. if I do go back to the donor center I'll make sure to update my review!

Good afternoon I wanted to share about an amazing experience that I had yesterday at BioLife in…read moreSaint peters. I am visiting from out of town. I'm originally from Arizona. I was nervous about going to a new center. However I've been going for about a month now and it's always been a great experience yesterday as we were all preparing for a big storm. I wanted to make sure to get my donation in prior to the storm.As usual everything went smoothly and I was lucky enough to meet Lily. Lily was the tech who greeted me as I settled into the donation chair. It was super busy however Lily took her time greeted me was very kind and engaging. We talked a little bit about the weather and discovered we are both big fans of I need to combat the side effects of the cold weather. Long story short it was a great donation. She was efficient kind and went out of her way to make sure that I was comfortable as well as all of the other patients she was working with. You all have a great team. I appreciate the opportunity to donate at the Saint Peter's center.

I have been donating plasma for a few years now. Lately each time I go, it's a pretty chance that…read moresomething will go wrong. I don't know if the staff needs more experience sticking patients, or if they need to hire more staff to monitor for issues during donation, but something needs to change. For the second time in two years, there was too much time taken during an arm switch, causing the blood to clot and me to be deferred for 8 weeks. That is about $1,000 I will be missing out on, through no fault of my own. The machine had stopped and was making a notification for several minutes before anyone came over. Then the phlebotomist couldn't get my other arm stick done successfully due to not putting on the cuff correctly. The staff pretty much just shrugged and said sorry...and walked off. I feel like there is some sort of compensation owed for loyal donors who have long deferments due to the staff making errors.

The staff is very unprofessional they are more concerned with talking to one another than actually…read moreworking. For this reason the process takes much longer than it should. That's not even the main problem I had! I watch the receptionist who does the finger prick go through 5 patients without changing her gloves once! After noticing that I started to pay closer attention to the other staff members and noticed most of them weren't changing gloves frequently or even at all. I am beyond disgusted by the lack of cleanliness the staff perform which is why I won't be returning. There is no amount of money worth possibly being exposed to someone else's blood or possibly a disease!

Jonathan, the employee who did my iv quite literally shoved the needle in my arm and then laughed…read moreand said does that hurt? And proceeded to twist it and push it deeper after I said yes. I'm a regular at this location and I've donated plasma plenty of times but have never been in serious pain. Some normal discomfort as the needle goes in, sure. But not like this. I think it hit some sort of nerve or something because it kept feeling like the needle was vibrating and it gave me a nails on the chalkboard kind of feeling. My arm was already bruised before they even wrapped it up and my whole arm is sore and hurting. Awful experience!

***News Flash*** Starting December 7th, (really? Of all…read moredays) Corporate CSL has decided to take MORE of your plasma AND pay you LESS! They used to have a 3-tiered structure to pay you for your plasma based on your weight. Now, they have gone to a 5-tiered pay structure based on your weight AND Now Height. I have made over 500 donations with them and now they are doing this? Folks, it's all in the name of corporate greed AND (to use that disgusting business world phrase) "to enhance shareholder value." So their new motto, paying you less AND taking more from you. For the center I use in St. Louis, I give a rating of 4 out of 5 which I have done before and still do. My beef is with the corporate level decisions they make and this latest one is the reason for the 1 rating. Donating now will be less of a priority than it was before today. I will also check out the competition. I'm sure most other long- time and loyal donors will be doing the same thing. Give more, Get less! sick, Sick, SICK!!!

Waited for 2 hours as a new donor and no one ever interacted with me. I heard staff in the back…read morelaughing and carrying on but no one told me what the wait was whock i find to be incredibly rude. I finally had to leave. I guess this center is either not staffed well enough or managed very poorly. I will not be coming back.

I regularly go here, and the staff is wonderful. The serving sizes of the juice and cookies are…read moresmall, but I'm usually feeling rather drained, so I enjoy the bite and a drink. It's a good price, so why not. They offer tshirts, beanies, socks, hoodies, and more to frequent customers. Have a heart? You'll enjoy the experience!

If you have any "problems " at Biolife Fairview Heights they are SELF IMPOSED,Your extended wait…read moretime is because you didn't get up off your lazy ass and make it there EARLY! THE PLACE is extra CLEAN! The employees are friendly and professional, the only problems you have are self imposed.GO TO CSL LOSERS! FINISHED NOW POST (OR DONT)....

Was at Bio life this afternoon .what a joke !!!!! If your…read morehomeless and use a shelter for your address .they won't accept you. After a wait of almost 1 Hour of waiting started the "check in " Guessing about 1/2 way through was told of situation with address. Not very professional in my own opinion . Shouldn't they disclose this on their website!!!!! Guess the think that all homeless are some low class of people !!!!