If you desire to give blood or platelets, this is a nice place. Very friendly and professional…read more Highly recommend.

I am generally a sucker for signing up to donate blood. This means I've spent my fair share of time…read morein a gym or community center with the Red Cross. When I lived in Brentwood Forest the Mississippi Valley Regional Blood Center did a drive at the clubhouse there. It was one of the best experiences I had giving blood. Since then I've regularly given at the Crestwood location. It is easy to schedule an appointment, the staff are friendly, and there are the best snacks! I love it. You also get little mini rewards (pins, grocery bags, shirts) as you hit different benchmarks in giving blood. If you give blood in St. Louis I highly recommend doing it here.

So me and my bf went, I couldn't donate unfortunately but he did. He didn't make all the way…read morethrough the donation but two hours after he took his bandages and started bleeding which shouldn't be happening. Margaret was the one who did it honestly she needs more training bc that ridiculous she didn't know what she was doing. Honestly so disappointing with lack of caring about people to do it wrong

I went in filled out the paperwork, waited an hour, and was told that I was too old!!…read moreI am 73 and walk 5 miles a day, play tennis and am very active. My blood type is 0+ which is the umival donor, and my blood has always clotted very quickly. Yet, without any tests or analysis I'm too old??? Blood is blood, and plasma is plasma, especially since mine is so effective. A real shame, as I wanted to make a difference in someone's life. I won't go to donate again. That was at the St. Peter's location.

Would be 5 if it didn't take so long. 5 hrs the first visit and so far 2.5 the 2nd and I'm just…read morenow giving the plasma. Also some staff have a bad additude while others are amazing. Update been here 3.5 hours and still not done. Just asked to not take a phone call that was work related and threatened to be deffered in the future if I take another call.

***News Flash*** Starting December 7th, (really? Of all…read moredays) Corporate CSL has decided to take MORE of your plasma AND pay you LESS! They used to have a 3-tiered structure to pay you for your plasma based on your weight. Now, they have gone to a 5-tiered pay structure based on your weight AND Now Height. I have made over 500 donations with them and now they are doing this? Folks, it's all in the name of corporate greed AND (to use that disgusting business world phrase) "to enhance shareholder value." So their new motto, paying you less AND taking more from you. For the center I use in St. Louis, I give a rating of 4 out of 5 which I have done before and still do. My beef is with the corporate level decisions they make and this latest one is the reason for the 1 rating. Donating now will be less of a priority than it was before today. I will also check out the competition. I'm sure most other long- time and loyal donors will be doing the same thing. Give more, Get less! sick, Sick, SICK!!!

I have not been to Gravois location in a year I decided to go back everything was going smooth…read moreuntil the black baldhead man w/glasses in the evening I never make it pass my vitals anyone that comes in at 5:50pm has issues with vitals I stop going to this location for this reason. I started going to CSL all yr no problem when I go through vitals after work as soon as go back to optapharma I have issues with him I'm able to donate when I get off work at 5pm I make it to the gravois location about 5:50pm. Someone need to look into this on 6/25/26 the 2 people ahead of and myself did not donate. I get it he wants to leave but this is unacceptable going back to CSL

Not enough people to run the place smoothly, waiting lines are long. Their people go on lunch while…read more8 people are in line, and leave them standing there an hour before they close. We are told to complain to management, and act like they don't care.......

Most of the time the people are friendly. They need more donors.read more

Jonathan, the employee who did my iv quite literally shoved the needle in my arm and then laughed…read moreand said does that hurt? And proceeded to twist it and push it deeper after I said yes. I'm a regular at this location and I've donated plasma plenty of times but have never been in serious pain. Some normal discomfort as the needle goes in, sure. But not like this. I think it hit some sort of nerve or something because it kept feeling like the needle was vibrating and it gave me a nails on the chalkboard kind of feeling. My arm was already bruised before they even wrapped it up and my whole arm is sore and hurting. Awful experience!

I went to donate and the one female staff Monica she kept probing till she found a vein and blood…read moreit was leaking out the spot I was stuck with the needle and she just kept adjusting the needle and then when I was done she wrapped it up and then smacked it when she was done I didn't want to even give it a star at all

Soon as I got in the room for my physical the white nurse lady assumed I was high and said I…read moresmelled like weed(I wasn't high nor smelled like it) but I do smoke but I'm not stupid to go in smelling like it. I sat there for 2-3 hours with waiting nobody even said nothing to me about smelling like weed when I was my name was getting put in the system. You won't catch me there ever again. LET ME REMIND YOU FIRST THING THE NURSE ASKED ME WAS, "Do you smoke pot?" Even my friend got pass me and he smokes.

I transferred my 94 year old Mother out of Bethesda Dilsworth to BJC Extended Care. I'm so…read moresatisfied with the amazing care the nursing staff, therapist, compared to Dilsworth I give them a A. From the front desk greeting you with a smile to the care team showing compassion. I recommend. Mom radiates where before she experienced negligence from an uncaring nursing staff resulting in a sore. She gets showered now, she says the foods good, she is treated nicely, her call buttons in reach and not one time her hearing aides or glasses lost. She's showered where Dilsworth didn't shower her in 2 weeks writing excuses denied by Mother. BJC Extended Care I trust with my Mother. We can sleep knowing she's care for and treated with respect.

My mom stayed at this facility back in April for a broken hip. We were not impressed. The nurses…read moreand doctors were rude. She is diabetic and the food they gave her was not consistent with a diabetic diet. They released her before she could even walk even though the insurance said she should stay. We are still considering a law suit. There were two ladies that took care of my mom that she liked, Tracy and Viola. I will give them and only them high marks.

Was at Bio life this afternoon .what a joke !!!!! If your…read morehomeless and use a shelter for your address .they won't accept you. After a wait of almost 1 Hour of waiting started the "check in " Guessing about 1/2 way through was told of situation with address. Not very professional in my own opinion . Shouldn't they disclose this on their website!!!!! Guess the think that all homeless are some low class of people !!!!

New location for this area. They are usually highly staffed, but also training new employees. If…read moreyou never donated before prepare for a few hours. Their set up looks like the Crestwood location. Staff is always friendly. I didn't rate as high because they never took the defer off me from my first visit they were suppose to. I also suggest making sure you're hydrated and eat a good meal prior. Make sure you get plenty of rest the night before. Tuesdays and Fridays are busy. I didn't take photo inside as patients are inside. It's very spacious and there is WiFi. They have sign up bonuses as they barely opened up earlier in December.

I come here to donate breast milk. The staff is super friendly highly recommend you just come in…read more Tell them what you're there for and there's always someone to jump in in Sister right away. I never have to wait even donating milk at the process of super easy.

I've been donating with impact life for 5 years now and usually I have a great experience but this…read moretime wasn't great compared to others. I came in for my appointment and was taken back immediately but the phlebotomist wasn't very friendly. I wasn't informed about when she was going to stick me and wasn't given the sheet where I was told my vital signs and the number to contact should anything go wrong. When I donate I sometimes get light headed and I did this time. She was prompt at helping me feel better but once I was done I wasn't told about what I need to do afterwards, and like I said before the number to call if anything were to go wrong. I have donated a lot now so I know those things but every time I have donated in the past the phlebotomist has told me what to do after the fact. Everyone has bad days and my overall experience with impact life is good so this was nothing that would detour me from coming back here, but I think in the future I will go to the mobile drives over the donor center. if I do go back to the donor center I'll make sure to update my review!