I called CT Gas Fireplace on Sunday June 1, 2025 and left a detailed message regarding service for my basement media room fireplace that was installed in 2006. In less than an hour I received a return call from a very nice lady who told me the service can be done the next day, Monday June 2nd. On the day of service I received a call from Jeff stating he will be at my home in 20 minutes. When Jeff arrived, he immediately got busy by putting on shoe covers. He also had his equipment and a tarp. He went downstairs and began working on my fireplace and within minutes he diagnosed the problem and in about an hour's time the fireplace was up and running beautifully. Since we have a main floor fireplace that was installed in 2003, I asked Jeff if he had the time to service that one as well and he cordially agreed to service it. Both fireplaces are running as good as new and when Jeff left, you wouldn't even know he was there... except for two well-functioning fireplaces. Jeff is a GOLD STAR gas fireplace technician and giving him a five star rating is a disservice... he rates a 10 in my book. Jeff's price is very fair and his work is beyond EXCELLENT. If your gas fireplace needs service and/or repair... CT Gas Fireplace is THE only call you need to make. You will not be disappointed. Thank you, Jeff, for your service and professionalism. read more

CT Gas Fireplace - Fireplace - Fireplace Services Near Me

Working with CT Gas Fireplace has been great. Veronica is so helpful on the phone and she always makes me feel like she cares about my home and helping us get our fireplaces in tip top shape. Jeff is like a fireplace wizard. I had an issue with two of my fireplaces, and had tried to find someone to come and repair it. TWO other "experts" came and could not solve my fireplace problems (gas was leaking and one fireplace wasn't turning on and off properly). When Jeff arrived, he immediately diagnosed both problems and completely fixed everything. It's hard to find a good fireplace person who really knows the ins and outs of all the different models and knows how to troubleshoot problems, so I am so grateful for CT Gas Fireplace! read more

CT Gas Fireplace is outstanding! Our 8 yr old gas fireplace would not ignite. A Google search led us to Jeff & Veronica - the website is amazing and taught me things I never knew about gas fireplaces (even though we had one for years). Within 5 minutes of his arrival Jeff had diagnosed the problem. Fortunately he had the replacement valve in his truck, corrected the problem, cleaned the unit and taught us a few essential facts we had not know. So impressed with his promptness, knowledge of gas fireplaces and ability to teach us things we weren't aware of. Big shout out to Veronica for her assistance in booking a service call - her outgoing and kind personality was truly appreciated. Thanks to Jeff we can enjoy our fireplace for the rest of the winter! Many, many thanks! B. Ingriselli read more

How can I praise this company higher than 5 stars? Absolutely PHENOMENAL customer service! Jeff educated me, replaced my pilot assembly, cleaned the entire unit and all while wearing booties (to keep my house clean) and a smile. Vic. in the office was sensational too. She got me next day service and it wasn't even an emergency. The attached pic may not look like it but, to me- it's a picture of victory!! Extremely happy with CT G F! Forget the rest, these folks are the best!! Total cost w/ cleaning & parts was very very reasonable too! read more

CT Gas Fireplace - Look at our baby's glow-up! - Fireplace Services Near Me

Jeff is a true professional and did a quick and excellent job of fixing our gas fireplace. He quickly understood the problem and got it working like brand new! From the time I made an appointment to when Jeff came, the experience was seamless. His wife called me a day before to confirm the appointment and Jeff gave me a call a bit before he was about to come to my location. Afterwards, it only took about an hour to get my gas fireplace working like new! Jeff is super knowledgeable and also gave me instructions on how to maintain the fireplace and other pertinent information to make sure it keeps working well for years. Could not recommend Jeff and CT Gas Fireplace more! read more

CT Gas Fireplace does repairs and maintenance. Does not sell or install gas burners, log sets etc. They called me right back, came out within a few days, were on time for the appt, and got the fireplace burning brightly! Jeff was friendly and courteous. Price seemed reasonable to me. It helps to call during the "off season" for appointment availability and a discount off the regular seasonal pricing! read more

We were so lucky to have Jeff service our gas fireplace. What an excellent job he did. Everything is clean and in proper, safe working condition. He knows fireplaces inside and out and cleans up everything. We would highly recommend this company for all your gas fireplace needs. read more

Had Jeff come out to preform an annual cleaning and service. After Jeff left the fireplace will no longer stay lit. He called out that we may need "a possible pilot assembly"on the work order but now the fireplace won't stay on at all. Basically paid $265 to have ct gas fireplace come out for a cleaning and now the fireplace won't stay lit or work properly. Called CT gas fireplace to see what we can do and they accepted no responsibility and said we need to buy the new part. I'm not saying they are responsible for the fireplace no longer working, but they are responsible for not trying to work with us or even coming to evaluate if what is happening is the pilot assembly or something else that was moved/changed/touched during the cleaning. I would definitely look for another option where the company values your business and is more upfront about the consequences that could occur from a cleaning such as your fireplace no longer working. read more

Eleven years ago I bought my gas fireplace from a company in Georgia and it worked perfectly until the end of 2017. It began to intermittently shut off and became difficult to restart. Two West Hartford companies came in to fix it (both told me I never should have bought it on the Internet) and both repair companies were unable to get it to "stay fixed" for more than a few days. A co-worker told me about Jeff Barile who scheduled me for three days later, came in and took it all apart, immediately diagnosed the problem, cleaned everything and put it back together. That was January 5, 2019...and I waited to see if it would work before I posted a review. It has been flawless ever since. The best thing is he told me he would come back, free of charge, and work on it until it was right. Great guy, great service great price. read more

Jeff was extremely prompt in returning my phone call about servicing our two fireplaces. He was able to get us an appointment within a few days. He showed up on time and was very professional and reasonably priced. read more

Excellent service with very quick results. I was able to get an appointment quickly and Jeff arrived right on time. He knew exactly what needed to be serviced and what did not. He took the time to explain all of the steps as he completed them and offered many options for improved performance. This is a great local business and they will be my first call anytime I need service in the future. read more

This is a one man operation and a lifesaver. We have a builder installed gas fireplace and no one will service anything they don't install or sell but for this guy: Jeff Barile. He took our fireplace apart, cleaned it, and repaired it: it never worked as well as it does now when it was new. If you are stuck then call Jeff. I know this sounds over the top but we are also leaving Monroe and as a condition of sale the fireplace had to work. IT DOES NOW! read more

Jeff called me back the same day and was able to come to service my gas fireplace the next day. He was punctual and very professional. He put down a tarp to protect my carpet, and got straight to work. He answered all of my questions. Also, he spent a couple of minutes with me making sure that I understood how to work the fireplace control. The fireplace was here when we bought the house. I will definitely call him next year to service my fireplace! read more