I called for a service appointment. I asked what the charge would be for them to come out .I was…read morequoted 159.00 I said OK. when the technician came out he said the problem wasn't the Machine but the drain and I should call a plumber which was fine. Time to paid the bill and he quoted me over 200.00. I told the technician that I was quoted 159.00. He said because it was a front loader it was 189.00 plus tax. I feel that I was taken advantage of because I am a women and a senior citizen. I will never call or do business with Marc's appliances again. I don't like being cheated.

My experience was classic bait and switch. Ordered a 48" range online at an excellent (but not…read moreunique) price, website claimed it was in stock and that I would need to pick it up at their West Hartford warehouse. Got a confirmation E-mail stating order would be "processed once payment was confirmed" (odd, since CC payments are generally automated these days). Next day, I got what appeared to be an automated E-mail (no name or phone number, DoNotReply sender) stating that their "policy" was that I would need to come to their store in person to confirm identity & credit card, and that the item was a special order (not in stock after all, I guess!). Since it's a 4-hour drive each way, going there twice defeats the purpose of an online order... When I called to try to clear things up, "Jack" told me the item was not in stock and that there appeared to be a pricing error (more alarm bells start up in my head). After consulting with his manager, he did call me back, to tell me that the part number is not on the Kitchenaid site, so they can't even order it, and they don't have it in stock. I just went back on their site, and they still list that exact part number listed (KFID948SJP), but at a much, much higher price, of course. When I expressed my displeasure and asked to speak to a manger, it went to voice mail. The only excuse offered was "the website is pretty automated". I get that mistakes happen, but reputable stores make some effort to make it right with the customer. A retail store is responsible for their advertised pricing.

George and his team have a wide range of premium products to choose from. Beyond their subzero and…read morewolf appliances, they bring the BEST in customer service. Tidy, throrough, responsive, capable, and thoughtful - I would purchase through their team time and time again. We had an issue with our purchased refrigerator, that George addressed and resolved beyond our expectations.

My husband and I stumbled onto the website for High End Appliances after we had a terrible…read moreexperience at a large appliance store. We were in the market for a high end range since we both love to cook, however budget was pretty tight. Although the store was about two hours away, we decided to give it shot. From the moment we walked in we knew we made the right decision. George is extremely knowledgeable and helped us decide on a range. His amazing prices even allowed us to upgrade to the larger range and better brand. While we were there, I started looking at the other available appliances. George helped us pick out a high end refrigerator as well as a dishwasher and his prices for both were fantastic. We were planning to purchase a regular refrigerator and dishwasher, but George was able to price these appliances within our budget. Our house is still being constructed, so we asked if George could hold onto all of the appliances (which is a lot to ask for), however George was more than happy to keep them safe for us until our home is complete. Even though we are two hours away, his delivery charges are extremely reasonable. Truthfully we could not have been happier with our entire experience with George and High End Appliances. George runs his business the way all businesses used to be run, with fabulous customer service, superior knowledge and great products. I have already recommended High End Appliances to all of our friends and family and will continue to do so. We are so thankful we found High End Appliances and for all of George's help!

Arts TV is family owned and operated. Free delivery & takeaway.They beat the big box stores…read moreeveryday. Serving the Connecticut since 2953. Great service and the best pricing of my appliance needs.

From the owner: Art's TV & Appliance is a family-owned Appliances, Electronics store based in North Haven, CT…read more Since 1953, Art's TV & Appliance has served customers in North Haven, East Haven, New Haven, Hamden, Cheshire, Wallingford, Branford, North Brandford, Guilford and Woodbridge with low prices on Appliances, Electronics products and top notch customer service. Our knowledge of the Appliances, Electronics we sell sets us high above the competition. Art's TV & Appliance is an authorized dealer of such brands as Bosch, Sub-Zero, Wolf, GE, Electrolux and more. We can help you select your new Appliances, Electronics purchase at any budget.

We bought our fridge from here recently. After a few days we realized one of the drawers wasn't…read moreworking properly and gave them a call. They immediately sent someone out to check it out, ordered the replacement parts and installed them as soon as they came in. Service like that is hard to find these days!

My family has been buying appliances from Gene's for about,40 years and they WERE great. When I…read morerecently called them concerning a $1,600 purchase from a yr ago they basically couldn't care less and the answer was " Oh Well" some products are good and some are bad. Never again.

GUS was amazing sound system installer the five stars was only because of GUS his service was…read moreamazing We came to look around and felt pressure from the employees everyone was approaching us like they make commission apon sales so we saw the sound system and decided I wanted to install some speakers that's when we met Gus he had no pressure at all just information on what we wanted and not trying to sway us into the most expensive sale if you guys need sound system installed Gus, he had our speakers in all four of our doors in no time we will definitely be coming back to install our amplifier

This review is from an excellent experience I had at this PC Richards location before the pandemic…read more Probably 2019. The staff was welcoming and well-informed. I bought a KitchenAid double oven which I have loved ever since. It was the mid November and I needed it by Thanksgiving and they accommodated me! I got a great deal--the Black Friday discount as that was in effect for the whole month. I'm in the market for a clothes washer, and I will be going there first!

My washing machine had been malfunctioning for months, and I was about to get a new one when I…read moredecided to try getting it fixed instead. I called Brian on a Friday and briefly described the problem. He gave me a quote, and we set an appointment for the next day. Brian ran a few tests and was able to diagnose the issue. He was friendly, personable, and great at communicating. He talked me through what he was doing while he was working and clearly explained the problem. The final price was as quoted and the whole experience was very smooth. He fixed my issue and even tried to help with a plumbing problem affecting the washer that I didn't even know I had. He went above and beyond, and now I have a working washer. I highly recommend giving him a call!

Can not recommend Brian enough. Scheduled us within a day, had the part we needed overnight, and…read morehad us fixed within three days of our initial call. He communicated when he was going to be later AND earlier than he initially planned for the two trips he made to us. He also got us a part we needed and showed us how to fix it ourselves so we didn't need another separate service...saved us a ton of money after Maytag quoted a couple hundred for the same fix. Such a nice guy. Responsive, quick, effective. 10/10.

This is my go-to appliance service. Personable, professional, prompt, and never gouges on the…read moreprice. You just can't beat the service.

Great service, service tech was able to fix problem same visit and price for service was reasonable.read more

Very prompt service, fixed my washer quickly and got my tenants what they needed!…read more Very cordial to my tenants and their children too, which is a huge deal to responsible landlords.

DO NOT USE THIS COMPANY! Rude contractor who charges in…read moreadvance but doesn't deliver any service. We called them to repair our washing machine and paid $218 upfront for a valve replacement. They never fixed it. On the scheduled day, the technician came but I missed his calls while caring for my baby. I called back within 10 minutes, apologized, and asked when he could return. Instead of rescheduling--even for an extra charge--he was already furious, refused to come back, and claimed he knocked on the door (though I was right there and heard nothing). Despite my apology, he refused to finish the job. They kept the full payment without providing the service. I would have understood if they deducted a portion for the trip, but keeping all the money shows complete dishonesty. We will be disputing the charge and reporting this business to the town. This was the most unprofessional, unpleasant appliance service experience I've ever had. AVOID AT ALL COSTS!

I have used Ferrari's Appliance multiple times over the last couple years for both repairs and…read morepurchases. I've had a great experience each time, highly recommend.

I Replaced my microwave over my oven and the installation was done well due to their workers…read moreexperience. I am a happy customer.

So this review is unique. I contacted JPM after reading their profile…read more Let me tell you what great advice I received. I thought my appliance was two years old it was actually 5. On his advice I reached out to the manufacturer and the parts were covered. Although we are using their tech it was his advice that we are grateful for. Others wanted a minimum $130 just to do a diagnostic which I get time is money. His honest advice is why I recommend JPM.

Extremely efficient, great pricing and extremely kind and honest! I reached out to several…read moreprofessionals when looking to help my aunt fix her oven, and this was by far the best price and you will not regret going through JPM!