From the owner: Looking for secure storage units in Windsor? Storage Rentals of America offers flexible…read moremonth-to-month leases, making us ideal for moving, business, or military storage near Bradley Air National Guard Base. Enjoy enhanced security features for peace of mind and climate-controlled options to help protect your belongings. Our friendly customer service team is available seven days a week to assist you. We serve Windsor neighborhoods including Poquonock, Wilson, Windsor Center, Hayden Station, and Rainbow. On-site moving and packing supplies make your storage process easier and more efficient. Reserve your unit online, by phone, or in person today!

Do Not Use Them …read more They promised a certain time, and then were a no show. I received a text from them exactly when they were supposed to show up saying they will be an hour late. After that radio silence. I called them many times, texted them many times, no response.

From the owner: Super suburb haulers extreme dedication trustworthy men& women family first is our top dedicated…read morewith fast and safe loading or unloading services pods garages or simply Moving furniture within the home we do it all please don’t hesitate to book (cat and dog friendly)

My time with Dismiss Clutter has literally changed by day-to-day life! I live in a small apartment…read moreand have a LOT of stuff. Dismiss Clutter was able to come over, decide what were the most important areas of my apartment to focus on, and really help me sort through everything. She spares no expense of time or effort to make sure she does the job right! Together we pulled everything out of multiple closets and storage spaces, went through what I felt I needed, what I could donate, and what I was ready to part ways with. Then we reorganized everything in a way that just made sense. She was so professional, I never felt like she was judging me for all the things I had stashed away in my closets, or the things I wanted to hold on to. I found so many things I forgot that I even owned! Now I know where to find everything. Moreover, when I have something I need to put away, I now know exactly where to put it thanks to her recommendations and easy-to-follow organization. She has saved me time & energy looking for items I know I own, but can't quite remember where I placed them. Overall, I just feel better and more relaxed being able to look around and see how neat & organized everything is. I definitely recommend Dismiss Clutter to help you sort through all your belongings, organize everything, and get rid of what you don't need (she even takes all your items to donate/recycle herself!). I will certainly be using her services again.

Poor customer service every month for the last few months. Manager Alicia and staff have been…read morerude, unprofessional, and unhelpful. The security gate was constantly left open, which made me feel unsafe about storing my property there. Communication has been terrible, and customer concerns are not handled fairly or respectfully. Very disappointing experience overall.

***Initial review just after moving in 4 months ago…read more A day ago I put in a reservation to move the contents of one of my storages to a bigger unit and in the same day I went to get things moving and found it to not be up to my standards. A day later I came across GoStoreIt which was a lot closer to another storage of mine as well as close proximity to a store I have a habit of impulse buying from and crossed my fingers hoping this would be the one. From the 5 stars I gave it the cat is probably out the bag that I went with the location. I always prefer a location where someone lives on property, as well as security cameras for added security. The team on site offered me the best customer service I could ask for in a time where customer service has truly been lacking. Thank you for the effortless transitions at the start of my day! If you guys ever see this remember "Happy Shopping!" ***Update June 10th, 2003 Unfortunately, things aren't as great as I would like them to be. First let me say that all that I'm going through is due to me not paying my bill on time. I planned to stop by Saturday to inquire about an additional unit or to swap out my smaller one for a larger one but I would like it in the same building so I could then move another unit that I have at another place to this storage and have all my stored items at one location. It's the 10th I'm running in the office to apologize for the hassle and see if I could possibly get a unit and pay the bill. I walk up to the door, and it's locked. It's dark so I figure I'll go attempt to use my entrance code on the gate and locate the employees on the property someplace. Since I'm late the code directs me to see the manager, which is impossible with no one being inside. There is a letter on the door that tells you they will be closed Sundays and Thursday's as well as a clock saying they will be back at 8:30 well it's 11:30 so that time has come and gone and I figure the clock was set to that time Friday evening after they closed because Saturday is the only time that they open at 8:30. I go online and make the payment thinking it may give me access to my storage but no luck so I call customer service who sees that I am current and states she is sending a notification to the management team who will reach out to me. I ask questions to give me some type of idea of when I'm going to have access to my unit and I'm only met with a response that "I don't know I'm not at that site" and a response like that just tells me that this person isn't trying at all to help me so I ask more direct questions to see if it's customary to add locks on storage units when the bill isn't paid because at this point I'm not sure if my unit has a lock because I've never been at this point and again I'm met with the I'm not at the site answer. Then I asked about there being locks on my unit and now she said yes so, I ask why she couldn't just say that when I asked instead of saying she isn't at the site, or that she isn't aware of what the customary procedure is? So, I begin to speak and the customer service agent beings into this scripted speech and I angrily ask if she would not talk over me while I'm talking. She tells me she is hanging up now and does so. I call back again enter the info at the prompt and once connected I'm instantly hung up on.

After being a loyal customer for over five years, pricing started to get out of hand…read more When I notified the manager that I need to tap out because of the increase of almost $70 a month, he just told me to leave. No negotiating, no let me check with corporate, no nothing. Storage Rentals of America is not loyal to their customers, plain and simple. And on top of it, the new manager, a young white male was just an idiot. No management skills, and did not care whether I stayed or left. Now I see a new storage center opened around the corner with reasonable prices and caring management, so this SROA place can go bankrupt if all I care. For those of you looking to rent a storage init, there are many other great choices in Simsbury and surrounding areas. Until SROA changes, I would avoid this place like the plague. And you big management I'd love to see you reach out to me, and give me a deal of deals to come back. If not, we know you just don't care. This place was so much better when it was independently owned. Corporations have a tendency to ruin everything. Oh, by the way corporate... I was unit 103

Same issue as so many others. Huge rate hikes, about $100 dollars in the last year. I would…read moredefinitely find somewhere else.

****5 stars only for visibility******* Movers showed up to…read moremove 6 items the largest being a couch and coffee table without basic tools. I had to leave and get my own drill so they could remove the couch feet. One mover used my bathroom without asking while the door was closed and valuables were inside. At the new house, they broke my chandelier while bringing the couch upstairs -- we heard the crash. They left without cleaning the broken glass off the stairs. I have 4 dogs in the home; one could have been seriously injured. I hired movers to make this easier as a disabled Marine Corps veteran. Instead, they created more work and a safety hazard. Upon talking to the operations manager Adam Bradshaw, he offered no compensation or apology for the incident that occurred. Update. Upon calling back the number that was provided it lead back to the main office, I was led back to Adam Bradshaw. Who refused to help me any further. When I asked for corporate's number, he said he was not able to give it out but I could look it up ** Update I called the corporate office who also refused to help I've made a charge back on my bank. I tried several times to de escalate the situation with numerous people in the company. It's sad they treat people this way and sad they treated a veteran this way Vets and service members please beware We're under enough stress already Don't let this company add to it Semper Fi Oorah!

Highly unprofessional service characterized by "shoddy" neglect. The crew moved my furniture…read morewithout any protective wrapping, causing gouges to my bed and bureau and water damage to my couch which was shipped to another address causing embarrassment. An expensive personal item was lost, and despite the movers promising immediate reimbursement, the office has since used stall tactics to avoid payment. The crew was so ill-equipped they even asked to borrow my own power tools. Given the similar experiences shared in other reviews, it is clear this company has a systemic issue with accountability and care. Save your time and money--look elsewhere.

Movers broke every single piece of furniture. I paid for the extra insurance and reached out with…read morepictures and quotes to get things repaired. Two gaming chairs were broken (they do not sit up any longer), a table was put together without the support beams and all the screws were missing, a gaming desk was dragged against our hardwood floors, leaving deep scratches, and not put together correctly leaving it completely unsupported, an heirloom table was smashed and hidden behind boxes stacked six feet high, a hole was gauged into a wall, and our kitchen table was damaged. I have provided documents showing this is over $4000 worth of damage to my home and possessions. Again, extra insurance up to $5000 was purchased by me through All my Sons, and my claim was sent to Ace W, who sent me a claim form addressed to another of their clients! So now I have all this client's information and they have mine. Ace Ward decided the 4000$ in damages was worth $950 but immediately revoked the form once sending it to me. Please take this as your warning to never use this company. I don't understand the utter disregard for documentation provided by their clients. This on top of sending my private information to another client and sending another clients info to me!

These guys are absolute SCUMBAGS. Should be no surprise, there are HUNDREDS of negative reviews and…read morepages dedicated to exposing this trash company for what it is. Putting aside the predatory pricing behaviors, the movers reeked of weed the entire time, damaged our furniture and stole a LV purse. Reported it to their "claims" department which is a joke. DO. NOT. USE. Amazing they're still in business!

Craig, Mike, and Ed did a wonderful job helping me move. They were kind, careful with my…read morebelongings, and very efficient. They arrived on time and began working super quickly so that everything was moved within 1.5 hours. They also helped me fit everything into one u-haul box instead of two so that my move would be cheaper. Would absolutely recommend their services to anyone looking for affordable moving services. Huge thank you to all three of them for their hard work.

Craig is the best, a real people person. I will always call on him for small to medium moves. He…read moreis super flexible.

They helped with an easy & light load to CO and helped me figure out a different option for a heavy…read moreceramic piece. The were professional, helpful, and gracious even with the long line that was pretty much there the whole time I was there. Thank you!

I wish I had more treasured treasured items ship to from Connecticut -- because of our experience…read morewith We Pack & Ship. I think they could pack eggs and have them show up unbroken 3,000 miles later. They partner with Yellow Freight which brings the cost to half of what other shippers charge (who use various mail services). When Yellow Freight forgot to scan the four handmade box crates in Chicago (apparently quite unusual) and we weren't sure where they were, Scott offered to call Yellow Freight and described the crates so that could be more easily found. Everything arrived in perfect order and the boxes & inserts that Scott made were amazing. This is a family business, run by Scott and his wife, and they care about what they do. It shows.