Don't use this space. There is a massive rodent infestation issue at this location. Two of my units…read morehave had issues with rodents. Both of which have been full of all of my most important and valuable belongings that are wrecked from this rodent issue. Including my young daughter's toys, clothes and other valuable belongings. I have complained with management multiple times and all they've done is put rat poison in that clearly does not work well enough. There have been multiple people at this location that have had issues with rodents. I'm not the only one that has found their items wrecked with dead rodents inside. The only thing that has been done by customer service is a $75 credit while I've been paying more monthly for months to store rat shit all over my belongings in two separate units.

Clai was really patient and helpful with finding a unit for me. He went out of his way to show me a…read morecouple units until I found the one I liked. I know I'm really picky so thanks public storage for hiring a real one.

I am writing this review because of how I was treated during one of the most difficult moments of…read moremy life. What I am criticizing is the complete lack of compassion and professionalism I experienced dealing with this facility & staff. When I arrived, I was informed by scott(a staff member) that my unit had been sold. The contents of that unit included years of personal belongings, books, awards, clothing, camera equipment, and irreplaceable personal items. Instead of being told privately or with any degree of sensitivity, this information was delivered in front of other people in the lobby. This experience was humiliating. What I did not expect was the absence of basic human decency. There is a way to communicate devastating news to a customer without making them feel exposed and degraded in a public setting. There is a moral difference between an abandoned storage unit and a storage unit belonging to someone who is actively trying to save their belongings. I was not someone who disappeared, walked away, or abandoned my property. I called the week of the auction asking for help, asking for options, asking if there was anything that could be done. I was trying to save my belongings and was met with what felt like indifference and callousness. The loss of my belongings was painful enough. The manner in which the information was delivered made an already heartbreaking situation significantly worse. People going through storage auctions are often experiencing financial hardship, family crises, illness, job loss, or other major life difficulties. They deserve professionalism, dignity, and privacy. That was not my experience. This facility does not employ good people. They only want to humiliate you. What I will remember most is not that my unit was sold. I will remember how little compassion was shown to someone who was desperately trying to prevent it from happening. If you rent here, understand that when you fall on hard times, you may be treated as an account balance rather than a human being. I now associate this facility & the people they employed with one of the worst moments of my life. I will never recover from this. I am devastated. DO NOT RENT FROM THIS FACILITY OR COMPANY. * **** ******** ******** ***** ** ****

Garbage corporation... Didn't get a notification about them selling the facility to another storage…read morecorporation n now Storquest corporation office said oh sorry to all its customers n no compensation just sorry...

I am so sad to see this place go. I have stored our trailer here for over 6 yrs with no issues…read morewhatsoever. Very secure place, friendly staff/owners. Extremely clean facility. Price was fair so great value.

I rented a unit from this storage facility from 2019-2024 and I have been absolutely pleased with…read morethis storage facility. I have rented with two other storage facilities before and at those other facilities I experienced rodent damage and droppings on my belongings, flooding and water damage, reported theft on the property, insect damage and spiderwebs on everything, excessive dust, the list goes on. I almost thought that was part of for the course with storage... so much so that I put all my furniture on palletts in case of flooding and covered everything in my unit with a tarp. Both these measures proved unnecessary because the husband and wife who own this facility keep it IMMACULATELY CLEAN. Prior to selecting this storage facility I wrote down a lengthy list of requirements in a facility to store my items in, as I was storing many vintage and sentimental items. It was highly important to me that rodent and insect damage would be unlikely, that my items would be damaged by flooding or leaky roofs, or that my items wouldn't be stolen (seems like bare minimum but you'd be surprised! ) I just vacated my unit today after five years and I found no water damage, no rodent or insect damage, and the only spiderwebs on my furniture were the ones I moved my furniture in with (proven by the ancient dog fur caught in the webs). Communication with this facility has also been excellent. Any rate changes to my monthly bill I always recieved both email and postal mail notices. Office hours are broad which means if I have any changes to my account, they're open when it's convenient for me to stop by. The couple who owns the facility live on site and the property has massive security... I never had to fear theft or damage. Staff have been friendly, expedient, and helpful 100% of the time that I've had to interact with them. I would strongly recommend this business if you need storage and the security and preserving the cleanliness of your items are your priority. There are cheaper options available in town if you're willing to go with companies whose storage facilities are notorious for pest/water damage.

Friendly helpful people. Great service and specials! They…read morewent out of their way to help!

Josh is really great customer service, love the location and the people are great. I would…read moredefinitely recommend

First I'd like to thank Zona the manager of this facility on Gerber. She's the best! She's always…read morebeen so helpful and went beyond in helping us from the first day we came in to rent a unit to our check out date . Her kindness and thoughtfulness always made us feel welcomed and comfortable coming in. I recommend this storage facility and thank you for everything you did for us! Adam & Gina Madrigal

Amazing place to keep your items. Safe and secured. Zona did an amazing job helping us and is…read morealways ready to help. She's a very proactive manager and stays in contacts with her tents when they need a follow up.

We've rented from these guys before but never long term. When you drive on the 99, you'll see…read moretheir building and seems like they always have a huge advertisement sign stating about how you can get your first month's rent free. So it seems like there are some weird quirks about that advertisement. Like usually what most people do is they go online and this place usually has some sort of one-time "sale" going on. And it's one of those things where you can't get the sale price and the free month's at the sametime. Usually the online price works out to be better. Like for the month free, the monthly rate is pretty high. The online price usually gives you a better rate for a few months. But watch when those months expire, because your rate goes up. So here's a "trick" to keep your rates at a somewhat good price: take the online specials, then when you reach your expiration, you can apply all over again. BUT the only caveat is that you'll have to move to a NEW unit. Yup, like take all your belongings from the unit you're currently in and move it to where ever they assign you to. I haven't done the math if it's worth it, but I guess it just matters how much stuff you have to move.

I wish I could give these thieves no stars !!!! Please Do…read morenot get a storage with them, they will raise your rent double at any moment. They want to keep your storage and they don't inform you the rent is going up. They are scammers I don't recommend any of their locations. Management is heartless and has no emotions for people situations, but That's what thieves do, kill steal and destroy . Horrible Company

I've been with this facility for four years now transferred twice within the facility to meet my…read morestorage needs. I moved to Folsom but keep my unit with super mini storage because Penny and her staff are amazing. Penny took the time explaining what size unit I'd need and showed me how to utilize the space efficiently with my items. A couple years later I needed a smaller unit and once again Penny assisted with great customer service always helpful knowledgeable looking out for her customers best interest. I recently transferred to a larger unit moved cross country temporarily and have since returned to find everything is as it was when I left California. I'm almost twenty miles from my unit today could move out to another facility closer to home however I won't because I know my things are safe and secure because of Penny and her staff. Kind considerate caring and most important trustworthy. I'm grateful and so appreciative for these people. If you're in need of a storage facility I recommend them 100%. You won't be disappointed I want to thank you Penny for going above and beyond in assisting me with my storage needs and your kindness during the difficult times in my Oklahoma travels. You and your staff are very much appreciated.

Penny Johnson is a liar & very dishonest & doesn't follow California laws regarding storage…read morefacility rules. Prior to her being the manager it was ran by her uncle Pete & rest his soul in peace. I wish that Pete was bystill here or I wouldn't have gotten 1 of my units sold illegally. On 7/10 she told me that my request to allow me to come up with over Year payment totalling $2000.00 on 7/18/24 or my unit will be auctioned & sold. When I called on 7/18/24 at 9:06am I got the outgoing vm from 4th of July that they are closed this date. I didn't leave a message instead I called again &Val answered. I asked if Penny was available? Val told me she was not in the office & would be back in an hour. I let Val know that My banking institution was not running & I would have to make a cash payment in person. I asked Val to let Penny know & to give me a call. An hour went by & I never got a call from Penny. Penny still wasn't back for the entire day. Next day 7/19 Called 9:05am no answer. I called again left vm for Penny to please call me regarding my payment. Penny returned my call at 9:13am to tell me my unit was sold. I asked her Why did she sale my unit? She said because I didn't pay in time & the guy who bought my unit was there yesterday at 10am sharp to pick up his unit. I asked if she received my message from Val? She said by the time she got my message it was too late. I'm upset & feeling violated & betrayed because she has removed my units from the auction list many times before so I could pay. I'm very disappointed & hurt that she also in the past removed items from another one of my units without my knowledge or approval & told me that my things collapsed so she moved my items into a empty unit that I am not paying on or have a key to access my items. Do not store any items here at Super Mini-Storage in Stockton Blvd. This manager is a thief & not trust worthy!

If you want your personal items to be safe, DO NOT RENT A UNIT AT THIS FACILITY!!!…read moreThere have been at least 5 burglaries since October 2024, you can verify this at https://communitycrimemap.com/ The advertised individual unit alarms do not appear to be functional (they are supposed to sound if someone accesses your unit and you are not keyed onto the premises...). Furthermore, there are NO cameras in the halls of the non-climate controlled area, making it extremely easy for thieves to conceal their actions. In the case of the burglary to my unit, Management and Police have been unhelpful so far. Avoid all of the time and money spent getting your stuff back and rent elsewhere, at least at a place with cameras inside the facility.

Upon moving out of my unit, I was informed they "do not prorate the bill on the way out, just on…read morethe way in." So in other words, they are charging for a period of 23 days of this month without providing any services. That is theft and it's disgusting. It's my money for 23 days in exchange for nothing. It's also a conscious, calculated business choice. Their calculation can factor in 1-star reviews, then. I urge all Trojan storage users to give 1-star reviews for this this reason. The employee that informed me of this theft asked "is that ok?" lol. No, it's very not ok. But of course, her hands are tied and she can't do anything about it, because it's an on-purpose, calculated, anti-consumer policy. A remedy would be as follows: 1) refund the money stolen from me for these 23 days, 2) change the policy for all Trojan Storage users so that you no longer charge for services that aren't even rendered (in other words, you need to pro-rate on the way out), and 3) issue a public apology for this embarrassingly grotesque, greedy behavior.