I would like to highly recommend this Public Storage to anyone looking for a place. This Rancho…read moreBernardo property is clean, well-maintained, and the app is very helpful. But the BIG plus is the staff. They are all very helpful. Jon was the one who helped me to check into my unit and he was fantastic. Not only was he knowledgeable, but he was super helpful and insightful to me. He went above and beyond to make sure I made a well informed decision and that I didn't rent more than I needed. He made the whole process great. Thank you Jon!

We rented a storage unit here from 2020-2025. When we moved our belongings out, we discovered…read moresevere water damage in the back of the unit that left four of our mattresses in the unit ruined. We paid rent faithfully for nearly 5 years. The facility has refused to replace the mattresses and also required us to handle the removal of the mattresses that had mold. We have filed a complaint with the BBB and plan to file a lawsuit. This is unacceptable, and I hope it does not happen to anyone else. Do not store your belongings here. The facility is not capable of protecting against the wet weather.

Nick is the best at customer service of any person I've ever dealt with in a real estate career…read morethat spans 44 years, brokering several thousand transactions (1,000+ commercial & thousands of residential properties)!!! The facility itself is immaculate & ultra-safe! Very easy to access all units!

Like many of the reviews here, this does not reflect on the employees but rather the significant…read moreprice increases. I've had my stuff here for two years, twice I've moved my stuff to smaller units to save money and Every time I did that, they just increased the rent on my new unit. It's like they know people don't want to go through the hassle of getting their stuff and moving it to a cheaper place so they are stuck to just leave it there and eat the cost.

West Coast Self-Storage Del Sur has been a great storage facility. Everything is clean, organized,…read moreand feels new. The units and common areas are well maintained, and the property is easy to access. The office staff are always kind, professional, and happy to help whenever you need assistance. Overall, it's been a very positive experience, and I would definitely recommend this location.

Extreme Price Increase Warning!!!While Brock is kind and helpful and the facility is clean and…read morewell maintained, the management is unreasonable. After having our Christmas decorations in storage for just about 5 months, we received an email saying that our monthly rental fee would DOUBLE! After less than 6 months!! When we called to ask about this extreme rate increase, they said they would "try to work with us" and returned with an offer that was still about 80% over our initial rate. I think they offer competitive pricing to get you in and then jack up the rates hoping that you will pay rather than go through the hassle of moving your stuff. Not us. We will be taking our business elsewhere.

Great service. Clean facility. Would highly recommend for anyone needing storage needsread more

David had great customer service and was so friendly and welcoming. The site was very clean and…read morewelcoming.

Customer service was great! Anna was very helpful and answered all my questions. The process of…read moregetting a unit was easy. Raj was in the office also and he was also very helpful.

"I had an incredible experience at Public Storage located at 12340 World Trade Dr in San Diego…read morethanks to John. From the moment I arrived he went above and beyond to make the entire process smooth clear and stress free. He personally introduced me to my unit explained everything in detail and made me feel confident about storing my belongings here. The property itself is clean secure and well maintained but it was John's professionalism kindness and genuine care for customers that truly set this experience apart. Employees like John represent the very best of Public Storage and he deserves to be recognized for the way he treats customers and the leadership he brings to the role. If he is not already in management he absolutely should be. I will recommend this location to anyone I know because of the outstanding service I received from John. "I had an incredible experience at Public Storage located at 12340 World Trade Dr in San Diego thanks to John. From the moment I arrived he went above and beyond to make the entire process smooth clear and stress free. He personally introduced me to my unit explained everything in detail and made me feel confident about storing my belongings here. The property itself is clean secure and well maintained but it was John's professionalism kindness and genuine care for customers that truly set this experience apart. Employees like John represent the very best of Public Storage and he deserves to be recognized for the way he treats customers and the leadership he brings to the role. If he is not already in management he absolutely should be. I will recommend this location to anyone I know because of the outstanding service I received from John.

I've stored here for nearly a decade. Why? Because they are the best. Extremely secure and…read moreincredibly clean with well-kept grounds. To top it off, the staff is friendly, helpful and knowledgeable.

I went to another storage facility, that was so horrible, the on-site person was MIA, and the call…read morecenter was not helpful. (I'm not going to name names, but the cube did not seem too "smart!" Immediately cancelled the contract. Just started randomly calling storage places. DONT GO ANYWHERE ELSE! This place is really the best. Real human in the office, super helpful and place is immaculate. Don't be fooled by National chains. This is superior in every way.

Convenient location and was able to rent the space right away. Great customer service.read more

Check in process was effortless, had a spot to move my stuff in less than 15 minutes! Very decent…read moreprices for the space provided. Awesome experience all around!

Very secure rv storage. Far off the highway. Well concealed space. Can't see that there is Rv…read morestorage behind the security gate.

I needed temporary storage for my 42' fifth wheel. This was on short notice. Needless to say, there…read moreare not many places in the San Diego area that can accommodate a 42' RV. I googled RV storage near me and started going down the list. After calling seven or eight places I started to loose hope. Kathy was the person that answered the phone and was incredibly kind, happy and eager to help. All the necessary documents were handled via email and within 20 minutes of calling we had secured a spot. The storage facility was easy to access and get in and out of even with our gigantic rig. If we ever need RV storage again we will definitely return to Scripps Mesa Storage.