Be aware they will put your unit in then 20 years later you want them to come out to service the…read moreunit and they don't come to the area anymore. Not only that you can't buy parts from them either. Now thats what I call customer service!!! Think about down the road before you get these people you can count on in the future.my star wood be a 0.

Had service call scheduled a month out, get a text the day of that they will call to reschedule…read more Waited 3 weeks, no one called. I called them and again scheduled an appointment one month out. They no showed! Get a text one hour after appointment window that they have to reschedule. Horrible service!!!!!!!!

I received a referral for this company from a trusted friend. I immediately advised my husband to…read morecall this company based on my friend's experience. To my dismay, I was shocked and thoroughly disappointed with the level of customer service that my husband received just trying to schedule an appointment. I'm very big on customer service and this company failed to meet my expectations early in the process. As a potential customer, my husband and I didn't expect to be treated in such a demeaning manner. During the process of scheduling an appointment, at my friend's request, we notified the representative that she referred us. Immediately, in a rude tone, the representative states, "It's still going to be a $175 service charge". Then he went on to say, "I'm not going to be driving all around for free." It was never implied or requested that they provide a service or commute for free. Why would you assume that by simply saying who referred your company that we were expecting anything short of the same quality service that you provided the person that referred you? We never expressed any issues with the service charge nor were we expecting a discount for saying someone referred your company to us. One would think that the person making the referral would benefit not the person being referred anyway!

Problem with backup in main line....This company was great! Able to come to my home in a couple of…read morehours, they were professional, friendly, explained the issue, got the job done and even cleaned up the space! My sister had recommended them and I was just as pleased! I felt the price was very fair and work was excellent. Thanks to Rick & partner- I highly recommend.

Simon Plumbing was at my daughter's house today and fixed the issue. So nice to have a reliable…read moreservice available. Always an experienced plumber. Honest.

Have done several projects for me. Also cleaned up and never had an issue with high prices. Was…read moreable to come in a timely fashion.

I had a great first time experience with Kevin Szabo Jr Plumbing, my tech's name was Ryan, he was…read moreVERY VERY knowledgeable and VERY quick with both his response time and also his work, the work is quality and he even checked a few things out for me for future work. The prices were actually really competitive compared to other plumbing companies I got quotes for, looking forward to continuing to use you guys for my future plumbing needs, thanks again

Our pilot light went out on the hot water heater. Kevin Szabo plumbing showed up to asses the…read moreissues. They relit the pilot but it didn't stay on. The tech told me $600 to fix the problem. $600 !!! Outrageous. I googled the issue and followed directions. It cost me a total of $200 including parts and 1 hour of my own time. I question, do they work on commission and keep all the extra margin $$$$ I understand making $ and don't blame anyone however this was outright taking advantage of us! So shop around and get many quotes for your plumbing job.

We posted on Yelp the project needed, replacing an outside spigot, and after several responses, we…read morewent with V & L because they understood the simple task without needing to come see the project or a phone consultation. They scheduled an appointment about a week out. The morning of, we got texts from them confirming the appointment and name of technician. He arrived in the time window, saw what the issue was, confirmed what he planned to do, and the price given by V & L. He worked about an hour, even adding a shut-off valve for no additional cost. Once job was approved, we paid on the spot with a credit card, technician giving a hand written invoice and an email receipt from the company. They promptly followed up to see how the job went. It went perfectly. If we need plumbing again, we will surely call them. I just wish they'd left business cards behind in case someone we know needs a recommendation for a plumber.

I feel I received a great value, excellent advice and quality workmanship. You can't really ask for…read moremore than that.

We use Royal Plumbing for all our office issues and they are phenomenal. We have only had great…read moreexperiences and find them affordable. They are fast to respond and wonderful to work with. Highly recommend!

Had them come for a clog. They dug up my floor. The bill was over $6,000. Problem was not fixed. We…read morecalled Callahan plumbing they came out and made a quick fix to another drain. They said the other work from royal was unnecessary.

I will absolutely always vouch for Trailblazer Plumbing! We have used them several times over the…read morelast 5 years. First was in 2020 for our water heater, which they seamlessly installed and for a reasonable price. We also had to use them about 3 times over 2022-2023 due to our plumbing issues. Every time we called, they were extremely prompt and quick in coming out to check out the situation. The first time we had called them for our plumbing, they took care of unclogging it and sussed out the real cause behind it. We just weren't able to fund the bigger project behind it. We had to call again 6 months later, which was expected since the problem wasn't fixed but just temporarily dealt with (due to us- not them). That time, we got more information on the issue at hand and they did some more looking into it for us and told us how we will have to approach the project whenever we were ready to do the work and had the finances. 6 months after that, we got to the point where we had to just pull the plug and do the project. We were allowed to do as much of the work to our bathroom as we could/ wanted. My husband did the drywall and flooring to help save on costs. Dan and Josh redid all of our piping, as that was what was causing the issues at hand. It was super easy to schedule the appointments with them for them to come and re pipe and re vent our bathrooms and again to set the sinks and toilets in when we were done with the remodel. They were so helpful and we were shocked at how reasonable the price for such a lengthy project was. The work was high quality and we will always recommend calling Trailblazer! Customer service is also a 10/10 from the beginning to end of the process!

I received a call from the city asking about our water use. It apparently was constantly running…read more The suspects were toilets that were running due to bad flapper valve. They test each toilet (as I had done previously) but did not find the problem. Eventually Christian identified the problem was with the water softener and contacted the company with me and arranged for a service call. Great job. No complaints there. He was a professional and his service was appreciated. Then he completed his "pathfinder inspection" and recommended a new sump pump (w/back-up) and ejector pump. Cost: $5162!! I talked to a neighbor who recently (approx. 1 yr. ago) replaced their sump and ejector pump and paid about $3000. I called a couple other plumbers and was given a "ballpark" estimate of $3000-3500 for the same service and they were supplying great equipment (based on my research). He also recommended we replace all of our compression stop valves (8 in total) and install braided hose lines at a cost of $400/ea. Parts cost for stop valves and hose lines are less than $20 each at Menards. $200 in parts and $3000 in labor? If it took 8 hours (unlikely) to change all 8 hook-ups that would work out to about $380/hr. in labor. I know plumbers earn a good wage, and they deserve it, but this is ridiculous. He also quoted me $500 to replace a toilet flush valve! A toilet flush valve is $15-20 max at Menards. I have done that job several times in the past and it took me less than an hour. And I am not that handy. If this isn't price gouging, I don't know what is. I would do all of this work but I am recovering from 2 major surgeries and just can't get down to the valves or lift heavy equipment. So they wanted $9000 to do some really simple work that would have taken a day, at most. I don't have a problem with what they recommended but their charges are ridiculous. I initially gave them a deposit (bad decision on my part) which I asked them to return but they are charging me $100 to refund my own money! And on top of it all, they do not give a veterans discount. All in all, find a different plumber because these guys will rob you blind.

I manage an Animal Hospital and we had a serious leakage problem. Connor came out on a Saturday for…read morean emergency service call and helped find the issue quickly. Great quality care and attention to detail.

It pains me to post a poor review for a company I have used for over ten years. Alek has done many…read morelarge jobs for us: sump pumps, 2-50 gallon hot water heaters, various drain/leak repairs. Contacted them for a simple running toilet; the tech's solution was a complete toilet "rebuild" ($600) or new toilet ($1100) because he could not figure out the problem! No explanation for the $200 charge which fixed nothing. I contacted a different plumbing service that corrected the issue pronto with a new $40 flush valve. Not hiring qualified employees for a basic plumbing 101 job is a bad business practice.