Can't overstate the outstanding customer service ! Restaurant inside is as clean as their service is polite and professional! Completely in keeping with old school midwestern values ! The desserts are delicious and soo many to choose from . Can't dine inside ? Well the drive up is operated like a fine tuned machine , the wait is never long and once again polite and courteous (which is rare any more) . Culver's is civic minded and a true member of the community . Love it ! read more

I love Culver's. I expected all Culver's to provide equal quality food. This location is very bad. Customer service is awesome. Food is very, very bad. Wasn't enjoying my food, when I said something. Three coworkers agreed... this is the worst Culver's location. read more

The food here is good and all but every single time I come here the service is kind of... weird. The people look like they don't want to be there which I understand but sometimes they can roll their eyes at you and sigh if you ask for something extra. But the place overall is alright, doesn't stop me from coming read more

Mattie the manager is great. The Walleye dinner was amazing. Better than most restaurants. read more

Culver's - 3 piece Walleye Dinner. That's a lot of fish for the price!!! - Fast Food Near Me - Brownsburg, Indiana

Best service ever. Mr. Keaton is a ray of sunshine that takes pride in his job and his customer service. I hope his management and the company recognize and appreciate him. He deserves to go far in his career. read more

First, I'd like to highlight that the food is quick to be served, hot, and clearly freshly made. Everything I would expect from this chain. Second, the establishment is very clean and welcoming. Certainly very comfortable and cool. Certainly not the least to highlight, the service provided by Dezi was 5 star in of itself. Wonderful smile, speech and incredible knowledge of the menu. What delighted me most was that she continues on with the notable service of being what I had ordered to my table with a smile and was courteous enough to ask if I needing anything else, to let her know. 10/10 would recommend. read more

Every time I come here there is a same lady on the microphone. She gets my order wrong every time and she's the most depressing sounding person I've ever seen. other servers who are younger than me calling me, buddy very disrespectful and horrible service. 3$ for a medium Diet Coke ridiculous read more

Food was good but the drive thru person didn't listen to anything we said. I recommend actually hiring people who can listen and be present in others orders. read more

Garbage customer service. Waited over 15minutes for ice cream and when the lady brought it out it was basically liquid. She then told us it was because it had been made and forgotten to hand over the counter to her. So instead of apologizing and remaking they sent it out anyway??? Spoke with the manager and offered a refund but really hope they can train employees better in the future. read more

They were nice. Wanna be chickflia. Took forever to get my food they gave my friends food before me and I ordered first. Teenagers were being very loud. Kept throwing trays and trash everywhere. One hit me in the head and now I'm in the hospital with a concussion. read more

Culver's - Wanna be chickflia - Fast Food Near Me - Brownsburg, Indiana

The food was great. The service was spectacular. The ambiance was normal. I would definitely recommend.

Pretty good for fast food. We just needed a snack to get us through until dinner. Stopped in about 2 pm. Was very busy. Order was made as requested. Staff was friendly. Shake was very tasty. read more

After hiking at Turkey Run State Park I was famished and soo thrilled to see a Culver's on my way home. Everyone here was so nice! Politely greeted us when we entered, helped my indecisive friend figure out what she wanted, she was so hungry everything looked good! My friend: between this and this, which one is better.... and how about this item... Hahaa, I felt so bad for the cashier! He didn't seem to mind and played along giving his selections. In the end she ordered a burger(with the works)and onion rings(which she said were REALLY good), I ordered a Culver's Deluxe Double Burger and unsweetened tea. Soo good... Culver's burgers are my favorite fast food burger, definitely hit the spot after our day of trail hiking. If physical distancing is important to you they are practicing that at this location. There is a shield at the register and some of their tables are blocked off to create safe spaces. As we were walking out the cashier thanked us for our visit. Now that I'm aware this Culver's is here I'll be stopping on my way home from the Turkey Run more often. read more

Culver's - The Culver's Deluxe Double Burger with a Gluten-free bun - Fast Food Near Me - Brownsburg, Indiana

Any new restaurant in Brownsburg is exciting for us. Culver's is a fantastic addition to the town. It is super clean and super fancy. I can't say there is anything out of this world about their food but we love their custard. Culver's is always known for their friendly atmosphere and I hope this continues even after the initial opening. Let's show this new business some love. read more

Speed of service has gone waaay down. I was the only one in line at 2:30pm on a Sunday and it's taken 15 minutes in the drive through to get my food. Not going to be coming back here read more

Most rudest people here. I dropped my wallet inside my car and they were giving a hard time. So I just used Apple Pay. Then, not only the woman that handed me the food as I was trying to find my wallet. She said she was terrified of me. What a horrible experience I ever had at Culver's and their service is usually pretty decent. read more

20 minute wait in one burger, everyone behind me keeps getting their food and I have yet to get anything. At this point I've spent my whole lunch break waiting on lunch. Trying to be patient but this is ridiculous. Would not recommend anyone coming here, make the drive to Avon for your food to be done in a timely manner or pick one of Brownsburgs other finer eating establishments. read more

OK. It's terrible for you. You already know that. If you making a decision based on health, you are in the wrong place. However, if you want fast food, this is probably the best in Brownsburg. It takes a bit longer to get than a McDonalds or Burger King, but it's significantly better. And the kids love the ice cream. Just don't go too often. Your healthcare costs will thank you. read more

If I could give negative stars, I would - waited in line for 15 minutes at the counter, when it was my time to order, the kid who was waiting on people totally ignored me and went to make coffee. Not even a comment of I'll be right back. I've never received this type of treatment at any other Culver's read more

Very good addition to choices in Brownsburg. Burgers are fresh and tasty. Service is friendly and the restaurant is clean and brand new. It can be a little pricey and the fries are ok but not as good as Five Guys. My son loves their burgers so I am sure we will be back often! read more

They constantly get orders wrong and the service has gone downhill dramatically in the last year. This is the last time I ever go there. It's a bunch of kids who don't care. They gave me the completely wrong sandwich with stuff I'm allergic to and they basically told me over the phone that they could "mail me some coupons" absolutely unacceptable. Never again. read more

Went to drive thru to get ice cream. Waited in drive thru for food after ordering. After 30 min. with no food, & 3 other cars with me for the same amount of time, I called. Would have gone in, but didn't have a mask with me. They said they lost my order. I had my # they had given me also. They said they lost the orders for the other 3 cars also. They finally brought out my order , apologized & ran off. Would have been nice to get some free coupons , or something!!! read more

We waited over half an hour for a small order that was sitting on the counter for most of the time. One of the workers continuously served his friends dining for free instead of packaging our orders or making the drive through orders. At point, one of his friends went behind the counter to talk to the worker to ask for more food. Multiple people had to go to the counter and get their meals. The food was not worth the wait. read more

Um...the small concrete mixer cups smelled like wet dog. It was disgusting. I kept making my kids wash their hands because I thought they'd gotten into something. Then I smelled my cup...exactly like a rotten mop or wet dog. The medium and mini cups smelled fine. How totally disgusting - we dumped them out. Ick...guessing they were stored somewhere they got wet? But so gross. Glad we didn't get anything other than ice cream there!! read more

Food was great got out on time and everyone was satisfied but the guy who took our order Elliot was very rude and made several snide comments for absolutely no reason. I am a 20 year old woman and I don't need to get shit on by a high school boy fix your staff. read more

Purchase food made us sick called the manager. No one bothered to call back bad food bad service

Tyler in the drive thru is the man. Personable and efficient is a deadly combination. Thank you for keeping it fresh. Great food and service! read more

It's Culvers. You can't really go wrong. As with any food service business, treat the employees with respect, and you'll have a good experience. read more

Amazing fresh fast food. Great service, super clean restaurant. Friendly staff. I love stopping at Culver's traveling through the mid west!

Waited 30 minutes inside for an order for 2. There's plenty of staff but only a few are actually working. The manager seemed to be running around working while other staff just stood around or looked at their phones. I had to finally go up and ask for my order. Won't be back any time soon. read more

Place is literally awful have been waiting in parking lot for atleast 20 minutes for 2 burgers and a shake

I was excited we had a new Culvers close to home. I ordered 2 Concrete mixers- reese cup & mint oreo. The reese cup had MAYBE 1 broken up piece of candy in it. My husband had the oreo and again MAYBE 1 full oreo in the entire cup. I'll stick to sonic, they actually give you candy in your ice cream. read more

Saw some lower score reviews? They must be doing something right as they have a line out to the street daily. Lol

Kitchen staff does not cook food as ordered or requested. They are also very chinzy with sandwich toppings. Makes me wonder if the management/owner instructs them to put toppings & condiments on sparingly to cut costs. This location used to be a very welcome addition to Brownsburg. They just seem to be average now. Maybe they will step up their game once Chick-fil-A and BruBurger come to town. read more

Don't get any pints at all from here. I've gotten on two occasions 8 pints of devils food chocolate and chocolate decadence. They are pathetic. Whoever makes it only can puts 2 tiny pieces in the container. So all you have is chocolate custard ice cream. Then if you don't return that day you cannot get your money back. Money is only given back the day of and you must have the receipt even though they don't give you a receipt which is pitiful. I can't return back to this place. I expected more from Brownsburg but I guess lazy people are everywhere. read more

This place is running a scam. Last 2 times I have been there, I have ordered a butter burger and received a double and charged for a double. When I acquired about it the young girl knew right away what I was talking about. She said they are supposed to ask if you want a double but don't and that I should be specific when ordering and ask for a "single " butter burger. Also asked for katchup both times and didn't get it either time. Will take my business elsewhere. read more

Not trying to sound like that one mom, but almost every time I go to Culver's they either forget something in my order or mess up my order. The workers there also speak with a rude tone that seems like they just want to take your order and get you the heck out of there. Yesterday I ordered my daughter a single cheeseburger and it said on the little order panel that I had ordered a single and then when they come out she gets a double. I know I sound petty, but when she gets bigger portions she eats less if that makes sense. I'm not trying to blame them but it aggravates me whenever I have to go there. Too bad it's my kid's favorite place. ‍ read more

Hubby and I want to Culver's Brownsburg for lunch today (Wed 1/2/19); dining inside. We each had a Deluxe Burger & Fries. After eating while hubby kept our table, I went back & ordered a chocolate custard Concrete Mixer with Cookie Dough and Pecans for me & a 2 dip Turtle sundae with vanilla custard for hubby. This location opened on 12/31/18. Today it was very busy & the incoming steadily continued; required waiting in line to order. Understandable since it is a new option in our town with little options. The employees handled the crowd well & were friendly. The burgers included all the fixing's. As a basket we each got the burger, fries, & a drink (self-serve drink). The price was $8.39 each basket. After ordering & paying we were given a #stand to put on our table. The food was brought to us in a timely manner considering the crowd. The burger was good although to us not as good as Five Guys & not as cheap as Steak & Shake (we like their Garlic Burgers). The butter on the outside of the top bun makes the burger very messy to eat, but we stuffed ourselves anyway! The meat thickness is about the same as F.G. & S&S. We really went to Culver's for the custard however we were disappointed in those. My concrete mixer was 1 1/2" from the top of the cup (I measured cup at home) & had a big cave-in in the middle. Hubby's 2 dip sundae didn't get near the top of his cup & had very little choc & caramel in it. For $5.59 & $4.99 - DQ here we come back! Why ask the customer what size they want if the customer isn't even getting that much? When I ordered my concrete mixer I asked, "How many add-ins do I get for the same price?". I was told 2. But after getting home I checked the receipt & I was charged $1 extra for the pecans. That $1 won't break me, but why wasn't it mentioned? I called & asked for a manger. The male person answering said "Ok, you can talk to me.". I told him all of the above & he said he was sorry & he'd make sure the new employees were informed how to do it correctly. He said the mixer should have been to the line immediately below the cup top. He didn't explain if the sundae serving was normal. So, for us since we try to not indulge too often, when we do go out to eat lots of calories it is important to us - even if it is fast food. We know how great the Blizzard servings are at DQ Clermont (Brownsburg DQ is also stingy with their ice cream treats), so we won't be taking pot luck at Culver's Brownsburg. Plus we really like Five Guys burgers & fries, so why go to Culver's for that. Ending, I need to mention that our only other visit to a Culver's was the one in Plainfield. Our custard treats there were plentiful & we were very pleased. If we want custard again, we'll go to Plainfield. read more