Upon entering, there was a strong unpleasant odor--similar to body odor--that lingered throughout the restaurant. It made the experience uncomfortable, whether it was due to poor ventilation or something else. That said, the food itself was actually very good. I ordered a double butter burger and a kids' butter burger, and both tasted great. The restaurant also appeared clean overall. Unfortunately, the smell really took away from the dining experience, which is a shame because the food was enjoyable. read more

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A bit greasy tonight. Seems to be slipping. We've been going here since the restaurant opened. Not the food experience that I expected.

We ate in the restaurant. It was very clean. Our food was delicious. The fries were so hot we had to wait for them to cool. The diet root beer was very refreshing. read more

Everything on the menu is worth trying out! Culver's is my family's choice when we are in the mood for great food. Thanks for doing it right Culver's ! read more

I get salad here. They prepare it carefully to avoid cross contamination-- I have celiac disease. The salads are large and often contain components that make me feel as if I am treating myself with love. The service is always friendly-- that's saying a bunch because my husband goes in to supervise my order and they so far have not taken that out on me. Really nice people. Patient and considerate. There was just a panic over *something* David came out to inform me "they had a crisis but they looked it up and it's safe!" I think he's getting surprise ice cream. I married the right guy. Ice cream is love. read more

Culver's - It's on Main Street just north of Roosevelt. This is a view from the parking lot. - Burgers Near Me - Lombard, Illinois

Normally the service here and food is excellent. Today however the staff they had working were really immature, Ill trained and talking about me behind my back. The girl that was scooping the custard tonight screwed up so bad and literally told the other staff her job was too hard. She made our scoops of custard wrong and one was ok and the other looked like a kindergartner made it. You have to be better with your customers and how you treat them. Seriously. read more

3.3 rating is too high!!! Credit machines don't work half the time. Don't waste your time LOLOL. Yesterday they wouldn't take the time to fix it so i wasted my entire lunch break waiting then they said cash only and walked away with nothing. They literally snatched the bag from my hand bc their machine had an error when I already was driving away? Lololol doubt they have many return customers for the service the provide read more

Wow over $30 for 3 burgers and 1 onion ring! I could go to a top tier restaurant for the same prices and get more for my money! TOTAL RIP OFF! NEVER COMING BACK! read more

Its a great place when they actually open for the day. it's 12 noon and no one is here. So I don't think they actually open at 10.

Amanda the manager - rude, doesn't care and won't resolve issues. Said I would have to talk to the owner. You feed us bugs and don't care plus called me a liar on the phone!!!! Food - doesn't deserve a star at all!!!!!! We ordered from DoorDash and the Spicy Chicken Sandwich was covered in bugs. yes BUGS. The lettuce was totally covered so some employee knew there were bugs on the lettuce and didn't care that they were putting bug infected lettuce on a sandwich for someone to eat. The order came in a large brown bag with handles. It was completely sealed shut with Culver's stickers. Inside was a drink carrier with our two beverages and two brown bags folded over with a Culver's sticker sealing them shut. I opened one bag which had two items that happened to be mine. No bugs no issues. I handled the other bag to my husband and left for my meeting. My husband proceeded to open his bag the fries were on top of the sandwich box. Nothing was wrong with the fries. He opened the box with the Spicy chicken sandwich to see something blackish/brownish. than lifted the bun to see that the lettuce had lots of little black/brownish bugs that were crawling on the inside of the sandwich. Ambiance - awful 100% unsanitary I will NEVER go to Culvers again. ****After posting this negative review the owner of the Culvers located at 1155 S Main St Lombard IL 60148 the Franchise owner David Koch literally said that my negative review is defamation (really feeding me bugs is defamation um no it is a public health hazard) and that he is going to sue me and had Culver's Corporate attorneys involved. SERIOUSLY you feed me bugs and instead of providing customer service this is how your react. STAY AWAY FROM CULVER's not only do they have bad food, feed you bugs, poor customer service and threaten you they don't understand the first amendment of the constitution - FREEDOM OF SPEECH. Proof of just how horrible Culvers owner in Lombard Illinois is attached it the unprofessional non customer service email. Basically David Koch owner of the Culver's Franchise located in Lombard Illinois will call you a liar, do nothing to rectify a situation, no apology and will attack you and threaten you. David Koch is the most unprofessional owner of any company I have come across. See the proof of how this man treats his customers. I can legally leave you a bad review under the First Amendment. If you have bugs on a sandwich that I purchased and you won't do anything to apologize or rectify the situation. read more

Culver's - Burgers Near Me - Lombard, Illinois

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That had to be the tiniest piece of fish they could find on my sandwich. I had placed a large order online and had it scheduled for pick up hours before and I had to go inside 20 minutes after they had indicated they would bring it right out, when I arrived on time for curbside pickup. read more

Culver's - Burgers Near Me - Lombard, Illinois

Terrible service, bad staff, with an inexperienced manager that totally failed the situation. Will never NEVER be back. It was a mistake to even give them a chance, clearly. read more

Great burgers and ice cream !! Favorite is turtle sundae. They have good fish too.

I got the fried chicken sandwich with fries from Culver's. The service was friendly and fast. The food was hot and delicious! The chicken was tender on the inside and nice and crispy on the outside. The crinkle cut fries were cooked just right and had the perfect amount of salt. There are so many tasty options on their menu and don't forget their custard for dessert! One of my favorite fast food places around! read more

Culver's - Chicken sandwich with fries - Burgers Near Me - Lombard, Illinois

I love Culver's Grilled Chicken Sandwich but it has gone up to $8.19 at the location by my home. I have been to other ones and some of them are different prices even within the same area. Im not sure why, but that also is crazy. When I first started buying them they were $6.19 and then the price just keeps going up every time I go. So I will not be going to Culver's anymore. The sandwich is really good but I feel like they are just raising prices for no reason. Bye Bye! read more

Service was awful. They took 45 minutes to bring out ICECREAM. Yeah no. ICECREAM. What a crap show. I can't believe it. I am in awe. How can an establishment be so dumb? don't go here. read more

Bad services waiting for my order more 30 minutes and then bringing my order is cold and I have to wait for a refund another 15 minutes

I went to Culver's around 5 pm after work and it was perfect timing. I had ordered two double burgers, fries, and a a frozen chocolate custard. The burgers were delicious. It actually taste healthier than a Big Mac in my opinion. My son loves their chocolate custard so no complaints there! After I got my food, I saw a long line at the drive thru. Eeek! Cashier was ok and food came out quick. Will return. read more

Culver's - Double burger - Burgers Near Me - Lombard, Illinois

Terrible service and rude employees. Dave was especially disappointing. Last time I bring a bus load of paying customers here. Culver's usually treats bus drivers extremely well but apparently this location doesn't appreciate the business. read more

The best fish sandwich out there by far, great burger and fries also. Not cheap but very tasty and well done!

Waiting for our order...it's been 25 minutes now... hire more staff!! If I went through the drive through I would have the food by now because that line is moving. read more

Bumping up to five stars! Customer service has always been great at this location, but Rhiannon at the register was a super star cashier today! Super nice, so cheerful, helped me sort out the menu, and helped me cash in a coupon I'd won in a raffle- for a free pint of vanilla custard! She was so great I just had to add a star!! Well done, Rhiannon! read more

food was okay, customer service was terrible and very slow like they didn't wanna be here. Had to take my food back to the counter after they entered my order wrong, still had to argue to get what I ordered rather than just taking care of the customer. so glad I don't live out here and I will never be back. location was pretty clean though read more

The food is always perfect but it's the employees there that make this location so great. Wednesday around noon the the male and female that run the window are just so pleasant. I wish i knew their names. Makes me happy to spend my money there. read more

I know its just fast food but I tended to prefer culver's over any other fast food chain. My son and I lived this place but after today our opinion has changed. This is the worst experience we've had at a culver's. The ordering process was as normal but there was a way longer than usual wait for the food, the food was not even warm when it got to the table. For some reason, one of my burger buns looked as if it was missing a piece from the top, and the milkshake we ordered was not like a regular culvers shake. It was like just having a cup full of milk. To top it off the cup the shake was in was very dirty on the outside of it. I had to give it a good wipe down before even touching it. Even all the concrete mixers that were ordered were like soup. It is safe to say I will never be returning to this establishment. read more

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I have been to Culver's a few times at different locations and they have really good food and service. I was here with a bunch of family. I ordered the Butter Mushroom Swiss Burger and a vanilla shake. The Burgers are excellent. The meat is cooked just right and the mushrooms and cheese were great--hard to imagine a better burger. Everyone seemed to enjoy their burgers much. They are also known for their shakes which are very good, but almost too thick. They are more for dessert than as a drink with food. I shared some fries and onion rings also. The fries are the crinkly kind and taste good, but nothing exceptional. The onion rings are different with a smooth crust, but I enjoyed those a little bit more. read more

Quick update: everything in my previous review holds true! I bumped the rating up a notch because this visit the food tasted deliciously fresh and the staff was very friendly and courteous. They're doing good work over here! read more

Best place to get a quick bite to eat, love the Butter burger and course the flavor of the day.

I love Culver's!!! The food is consistent at every location. Burgers and cheese curds are the go to, but don't sleep on the cod - low key really good!!! Unfortunately the service at this Culver's is far below average. I know I know, what should I really expect from a fast food joint. Well, if the employees would just fake any enthusiasm it would be an upgrade. With that being said, it's still Culver's and it's still delicious. read more

Here's the thing- we all know Culver's is great, right? Cheese curds. Custard. All good, right? The only down side is specifically this location- the line is always (!!!!) wrapping around the building.... and quickly becomes an issue with the Jewel parking lot. I don't know why this location is always packed but I've never gone through the drive through and waited less than 30 minutes. It's not the fault of the employees- but that drive through line is always insane read more

They raise their prices now multiple times since Cove it and for a burger with no cheese and small fry is now 9.11$ without a drink this is highway robbery and it's not like the money is going to cover employee food ( only managers get free food on shift ) or hiring an appropriate amount of staff so I don't have to wait in a huge line every time I come .... Will be avoiding this location , when I road trip it's 20~30 % cheaper new management should consider that loyal customers like me are going to make less visits because of price gouging read more

This place is decent enough but will never be mistaken for fine cuisine (nor does it aspire to). The place was clean, the employees friendly and helpful and the food okay. I managed to find a couple of items that weren't loaded with fat and calories but it's not the healthiest place to eat. read more

It was my first time ordering at Culver's tonight. It was about 8:15 pm . It was my first time there in Lombard. They were really busy. Their customer service was great and well mannered. They provided curd side pickup and takeout as well as the drive through. All the staff wore masks and gloves. The drive thru service was well organized, and everyone was polite. We had a lady help us as well as a gentleman in the drive thru. The food was prepared perfectly and tasted fantastic. Your runner Christian was very polite and well mannered. We watched as he rapidly greeted each customer with a smile and made sure they were satisfied. He even took a rude customers lashing out in stride. I have great respect for everyone doing their best work during the strictest and scariest of times. Thank you everyone. for all your hard work and dedication to all customers. I hope this review will keep you uplifted and motivated during these times. God bless and Thank you read more

Food is good, service is adequate however I don't appreciate Jose, the assistant manager making fun of the special needs employees.

Want to get fat?? Come to Culver's! Well, you can get fat at basically any fast food place, but it's easier to do so at Culver's because of their delicious butter burgers and frozen custard. I was driving down the street, looking for a place to get dinner, and I saw the Culver's sign w/ "butter burgers" on it. What in the world are butter burgers? I had to find out. The cashier was nice enough to explain to that a butter burger is basically a regular hamburger, except the bun has been buttered on both halves and toasted. The more I looked at their menu, the more items I wanted to eat. I ended up ordering a walleye sandwich with a side of fried cheese curds. The walleye was nicely fried and the bun was also buttered and toasted. The cheese curds were sooooooo good. Thank goodness I don't eat them on a regular basis or else I'd be 50 lbs heavier. After finishing my sandwich and curds, I had to go back and get the famous butter burger and frozen custard. The butter burger was standard, but it really was all about the bun. The frozen custard was a chocolate caramel twist, which was quite tasty. It had the creaminess of ice cream but almost as light as a yogurt. Damage report: Butter burger= 331 calories, total fat 23%, saturated fat 30% Walleye sandwich= 740 calories, total fat 65%, saturated fat 45% Cheese curds= 670 calories, total fat 58%, saturated fat 75% Frozen custard= 294 calories, total fat 22%, saturated fat 45% TOTAL= 2,035 calories, 168% total fat, 195% saturated fat, and one FAT Merrill :) read more

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I've been here several times - primarily via the drive thru, but also inside. Employees are always friendly and jump right in to explain options and ingredients. Such was the case this past Friday when I couldn't locate a menu item (Cod sandwich) I saw advertized. When I asked, I was brightly informed of the toppings on the sandwich. The friendly and helpful drive thru cashier turned out to be a former student of mine. Pleasant surprise! Several of my former students have/do work here, actually. They seem to receive good training. Everyone I've ever encountered is competent and friendly. :) They also support local school/community fundraising efforts. Definitely a fan of this Culvers! read more

We been to this Culver's a few times. Majority of the time the food is fresh, taste great, and custard refreshing. The boy is not very adventurous when it comes to good. Burger, fries, and Dr. Pepper, but this occasion I convinced him to try the cheese curds. We've never had fried cheese curds before and I thought it was like cheddar sticks, but a little burnt from the outside so we didn't finish it. Next time we're there the cashier asked if we wanted cheese curds and we told him no, the last time we had it it wasn't that great. He asked us why and we told that we thought it was fried too long. He apologized and offered to make us a few sample pieces because he really wanted us to like them as much as he did. We said okay. Was not expecting this type of service for such a young associate. We get our food, custard, and samples of curds and instructed us to let us know if we wanted to order some. We tried it and it tasted much better than the last time. When he checked up on us we told him next time for sure. He informed us he already made us a batch and please enjoy. This is a kid who was probably 16-17 years old. He really took the initiative to address the issue and made our experience even better. This type of service I would expect from management level. I'm very impressed with the amazing customer service. Keep up the great job. If only I got his name, but he left before we finished. read more

I've been wanting to try Culver's custard for a couple of years now, but my travels don't take me into the hinterlands too often. So I jumped at the chance last night in a day trip to Lombard. Well, it was decent. It's no Scooter's (what is, really?) and it tastes kind of slick. I can only imagine the chemical content of this stuff, between the mass production and the preservation needs for long-distance shipping. Anyway, it was good. I got a small with mint and M&Ms. You get a generous portion for $3.18. It was too much, really. This is why America is the fattest country on earth. Because a "small" is sixteen ounces. The small should be twelve ounces or less. Of course I ate the whole thing, but my momma taught me not to waste. read more

Culvers is quickly becoming my favorite burger chain because they're always extremely nice and they send out awesome email coupons. This location is no different and had really friendly workers. As we were walking in, a few of the employees were coming back in from dropping off drive-thru orders and they made friendly conversation with us. We came at the peek of their lunch rush -- 12:30 on a Friday. Since my work is very particular about punching in and out on time, I was close to walking out after seeing the line. It was no worry for them though and I was able to order, scarf down my food, and deal with the Roosevelt Road traffic in exactly an hour. I went with the Pepper Pub burger basket combo with fries and a root beer. We had a buy one, get one free basket coupon, so my husband got pretty much the exact same thing except with cheese curds ($1.00 to upgrade.) Our total for two baskets with an upgrade was $10. Not too shabby. Last time I got the Pepper pub burger, it was waaaay too peppery--this coming from a person that would bathe in black pepper if I could. I asked for the sauce on the side so it didn't ruin it and this was much better. They forgot our sauce though, so we had to go back up and ask when they informed us that they'd poured it in cups but forgot to throw it on the tray. The guy that waited on us was really nice, although he was new because we had to repeat ourselves a few times. The manager was really quick to jump in and help without being rude or talking down to him. My food was fab as always. I'm really digging this new burger and I'm sad it's only limited edition. Their fries are some of my favorite and I'm really not a fry person. Overall, I'm really happy with the food and customer service at this location and I'll add it into my lunch rotation as much as my cholesterol allows. read more

Culver's - Two pepper grinder pub burgers with the pepper sauce on side - Burgers Near Me - Lombard, Illinois

Kindly gave me water cup tall young asian man, But my friend filled his up with lemonade and instead of kindly telling him to throw it away, Yanked it away and yelled at us. read more