It was time for my 60k maintenance on my car and I really needed to get it done. I honestly put it…read moreoff for a while because the estimated cost from the dealer was astronomical. I'm talking $800+ for the "recommended" service given my car's mileage. Things are already rough for us local folks... $800+ would have been impossible. I'm also not a "car guy", so there's that. Thankfully, my wife took her car to Car Geeks before. I remember her showing me the multipoint inspection report with photos, recommendations, and suggestions for which actions to prioritize. I appreciated that the Car Geeks team provided that. Making an appointment was pretty straightforward. I told them what I needed and they answered my questions (I was particularly concerned about cost). I showed up to my appointment as scheduled. They completed the multipoint inspection and went over the recommended actions (brake fluid flush). I also received the results from the inspection in a link via text message. Once I agreed to the additional service, I approved it on the web page. However, in order to get the work done, the team needed to remove the tire for access. I explained that, unfortunately, my wheel lock key had not been returned by the previous shop I went to. In fact, it was my second set that was not returned. The Car Geeks team reviewed options with me again. They asked if I wanted to wait until I got the new key, but I said that was unlikely and I've been wanting to just switch to regular lug nuts to prevent future headaches. No problem. They were able to get that done for me as well. The team also kept me updated regularly during the visit. By the time the work was done and paid for (definitely not $800+), I was both impressed and thankful for their clear communication and teamwork. Even though I'm not a car guy, I felt like I was in the driver's seat the whole time. I was very satisfied with the work and will return to Car Geeks for future work. Mahalo nui!

I've taken a couple of my cars here for safety checks, a brake flush, and wheel alignment. It's…read morevery easy to make appointments online and with my most recent visit, Car Geeks was flexible with rescheduling me via phone. Quick service, great communication, and awesome prices. Servco recommended a brake flush and said it'd be $218. I told them I'd shop around instead. The same service was $99 at Car Geeks. They have a waiting room if you don't have a ride. Complimentary coffee and water, comfy chairs, and a TV. I'll be a frequent customer here for as long as they're open.

Did my lift here years ago, also this event happened years ago. (review is very late, but started…read morethinking as I saw ads for them on Facebook regularly, people need to be aware of their practice) apparently they didn't tighten the steering knuckle lower 2 bolts on my Tacoma, clearly before I left I saw a thread sticking out on the lower control arm bolts, didn't say anything as I'd thought they'd honor their work, and thought they possibly even messed up the threads on that bolt that was loose which is why it didn't go all the way in, (as a mechanic I'm not going to touch something I'm afraid will break which would turn to my fault, liability is pretty important in the automotive service industry) they reassured me before I left that everything was perfect even though the skid plate wasn't installed as well until I said something, then within less than 6000 miles down the road and within less than a 6 month period, lower control arm came loose and went straight to the floor, took it back to them with a tow truck and they charged me for the labor to replace a lifetime warranty part from rough country as well as a CV axle that got damage due to collateral damage from the bolt coming loose. Clearly they didn't tighten the bolt with their response as "we loctite everything" well loctite only goes a long way when the bolt is torqued with a torqued wrench. A real shop would've comp everything and own up to their mistake and repair it for free due to technician negligence. But that didn't happen, rather just down another couple hundred dollars, around $800-1,000 to fix their mistake. But I mean the lifetime part was free which was great, one company at least honored something. Never coming back here again, neither will ever be involved with this shop ever again. Still have my receipt and can easily warranty stuff yourself on rough country website. Wasn't going to argue with these guys in person as they're pretty intimidated and aggressive when you put them on the spot. So it's easier to result in online reviews and let people know their practice as they're also firm with whatever they say with no room for talk or solution unless I'm guessing legal action is taken or a harsh review is made. They honestly just hungry for money, made the victim an even bigger one.

**update I received a message from the Manager (owner?) who…read moreapologized for the phone call being less than responsive He encouraged me to go into the shop and they would work with me on this matter I appreciate the offer I purchased 4 rims and tires 4 years ago Barley put 25K miles on them and one of the rims is cracked and can't be repaired So I need 4 new rims; new quote is double the price and no offer for a discount or free installation ($160-$200) Just a cold response and not even thanks for calling; he knows I'm a prior customer I'll never shop here again or recommend this place to friends and Ohana Very disappointed I hope others have a better experience; fyi the young lady I spoke to last week was much more friendly and polite

It's never a pleasant experience when your car gets towed, and Albert's makes sure that you never…read moreforget how unpleasant that experience was. The staff is very ignorant and will run you around in circles. The prices are not affordable. Albert's will try to gouge every cent they can out of you. Please do not support these pseudo car thieves.

Weston is not wrong in his review. Albert (aka Bert) tries to extort unreasonable amounts of money…read morefrom people who clearly cannot afford it so he can keep their cars as they are worth more to him in parts or sell them complete to fill his greedy pockets with cash (is he even paying the right taxes? maybe the IRS should also investigate?). I can afford to pay his extortion money but will not bow down to liars, scammers a thieves. Instead, I will pursue this vehemently in court and urge the city to use a different honest and honorable company to do their towing. The city needs to know what is going on here so they can revoke the contract. Anyone wanting to send me anonymous information can PM me directly or feel free to FILE A COMPLAINT DIRECTLY WITH THE CITY AND MAYORS OFFICE (not just here) so we can get this dishonest business out of our city process. Honolulu deserves better!!!

Had A9 service on my E350. Very professional. Easy to schedule. Done I. Time as promised. Will be…read moreback.

Love, love, love this business!! My SLK had a stuck gas cover that would not open. I stopped by…read moreand Sylvester fixed the issue in about 15 minutes! He was very friendly and took extra time to make sure the issue was resolved. I will definately be returning for my car's annual service. Honest business with superb service!!

They offer a large array of repairs especially for larger trucks and not just body repair and…read morepaint. Hydraulic tailgate systems Refrigerated insulated box repair and installations.

I went here to get my Hawai'i state inspection done. You do have to call to book a time, but both…read moretimes I called they had an appointment within an hour. The staff, especially the inspector, were super nice and we had a great conversation while getting the car inspected. So if you need your car inspected, call them up!

Took my tire to Goodyear to get it repaired. Took half the morning for them to tell me they…read morecouldn't fix it. Immediately went over to Discount Tire across the street. King fixed it immediately. No question where I'm going from now on.

Best place to get tires on Oahu!!! Best prices for tires as well!!! I lost my wheel lock key for my…read moretires and they were able to help me get the old wheel locks off and install the new wheel locks I purchased. Outstanding customer service. This is the only place I will ever go to when I need tire service for all my cars.

First of all let me start that when I called to make an appointment for a "estimate." I was rudely…read moretalked down to by the owner Darrel because he assumed that the type of car meant I was some young punk. To be honest I'm probably older than him. The estimate was for my son's car and because he assumed, that I couldn't afford it or be willing to pay for the work. He started lecturing me on how expensive the cost pf labor was these days. I get it!!! But remember I was getting an estimate in the first place to see what it would cost? Tell me who goes in for any work or service without getting a estimate? If the price is FAIR we can do business, but if you wanna be a dick about it, then I let people know not to do business with you. On his homepage it starts with "I hope you'll be blessed by visiting!" I CALL B.S.

Darrel is awesome! The paint looks great, he got it done quick, and the price can't be beaten…read more My mustang needed the hood, front bumper, and spoiler painted. Darrel did all of that and some brush touch up paint on a few spots for only $240. The color looks exactly like the rest of the car. I couldn't be happier. I dropped it off at 8am and it was ready by 3pm. I would definitely recommend Darrel's Custom Auto!