Raf is very professional and kind! Highly recommend coming through for your auto repairs…read more My steering wheel was rattling and jerking while driving. I immediately called his shop at 8am and he was quick to answer; told me to bring my car in right away. I wasn't able to come til later in the afternoon, but he was still able to service me and inspect my car. He narrowed down the problem based on my description, did a quick and efficient inspection, then offered the solution. He showed me the problem, which turned out to be my tires, and made sure I understood the corrective action and how to prevent it from happening again in the future. Raf seems like an honest guy and not out for your money. I appreciate his help and will definitely come back!

My husband has used this shop for repairs on an older second car we recently bought. We normally do…read moreour own repairs however there are things that require equipment or space we don't have. They are located in industrial area of Kapolei. They always seem to be busy, yet they have got us in to look at our car to order parts in advance if needed. Once on calendar they have always finished in the time/day promised. They have always charged a reasonable price and not suggested work that was not needed. Sometimes in afternoon they have not answered phone so we dropped by. We recommend them as a good local shop.

It was time for my 60k maintenance on my car and I really needed to get it done. I honestly put it…read moreoff for a while because the estimated cost from the dealer was astronomical. I'm talking $800+ for the "recommended" service given my car's mileage. Things are already rough for us local folks... $800+ would have been impossible. I'm also not a "car guy", so there's that. Thankfully, my wife took her car to Car Geeks before. I remember her showing me the multipoint inspection report with photos, recommendations, and suggestions for which actions to prioritize. I appreciated that the Car Geeks team provided that. Making an appointment was pretty straightforward. I told them what I needed and they answered my questions (I was particularly concerned about cost). I showed up to my appointment as scheduled. They completed the multipoint inspection and went over the recommended actions (brake fluid flush). I also received the results from the inspection in a link via text message. Once I agreed to the additional service, I approved it on the web page. However, in order to get the work done, the team needed to remove the tire for access. I explained that, unfortunately, my wheel lock key had not been returned by the previous shop I went to. In fact, it was my second set that was not returned. The Car Geeks team reviewed options with me again. They asked if I wanted to wait until I got the new key, but I said that was unlikely and I've been wanting to just switch to regular lug nuts to prevent future headaches. No problem. They were able to get that done for me as well. The team also kept me updated regularly during the visit. By the time the work was done and paid for (definitely not $800+), I was both impressed and thankful for their clear communication and teamwork. Even though I'm not a car guy, I felt like I was in the driver's seat the whole time. I was very satisfied with the work and will return to Car Geeks for future work. Mahalo nui!

I got my oil changed at a different venue and was told my cold line was leaking. I immediately…read morescheduled an appointment with Car Geeks and they set me up for a diagnostic appointment. When I brought the car in, they asked me for more information which I didn't have since the last venue didn't show me the leak. The team asked to look at my vehicle and after just five minutes they assured me no work was needed on the vehicle. The team saved me time and money and I truly won't forget it. My husband and I will be bringing our cars here as they easily could've charged me or taken advantage of my situation and they didn't. They saved a girl money, time and stress. They also educated me on what the signs would be if my cold line were leaking and I really appreciated it. Thank you Car Geeks!

I bought two tires from here for my Mercedes a few months ago, and honestly, they're some of the…read morebest tires I've ever purchased. I've tried saving money by going to Discount Tire and other cheaper places, but within a month or two, I'd end up running over something and getting an instant puncture. These two tires have been a completely different experience. They're extremely strong and durable, seriously, they feel like hammer status! They're a little more expensive upfront, but the quality is absolutely worth it because they're built to last and don't feel nearly as fragile as the cheaper tires I've purchased elsewhere. If you're tired of constantly replacing cheap tires and you're ready to actually invest in a quality set that can last, I highly recommend getting your tires from here. Sometimes spending a little more upfront saves you a lot more money and headaches in the long run!

Did my lift here years ago, also this event happened years ago. (review is very late, but started…read morethinking as I saw ads for them on Facebook regularly, people need to be aware of their practice) apparently they didn't tighten the steering knuckle lower 2 bolts on my Tacoma, clearly before I left I saw a thread sticking out on the lower control arm bolts, didn't say anything as I'd thought they'd honor their work, and thought they possibly even messed up the threads on that bolt that was loose which is why it didn't go all the way in, (as a mechanic I'm not going to touch something I'm afraid will break which would turn to my fault, liability is pretty important in the automotive service industry) they reassured me before I left that everything was perfect even though the skid plate wasn't installed as well until I said something, then within less than 6000 miles down the road and within less than a 6 month period, lower control arm came loose and went straight to the floor, took it back to them with a tow truck and they charged me for the labor to replace a lifetime warranty part from rough country as well as a CV axle that got damage due to collateral damage from the bolt coming loose. Clearly they didn't tighten the bolt with their response as "we loctite everything" well loctite only goes a long way when the bolt is torqued with a torqued wrench. A real shop would've comp everything and own up to their mistake and repair it for free due to technician negligence. But that didn't happen, rather just down another couple hundred dollars, around $800-1,000 to fix their mistake. But I mean the lifetime part was free which was great, one company at least honored something. Never coming back here again, neither will ever be involved with this shop ever again. Still have my receipt and can easily warranty stuff yourself on rough country website. Wasn't going to argue with these guys in person as they're pretty intimidated and aggressive when you put them on the spot. So it's easier to result in online reviews and let people know their practice as they're also firm with whatever they say with no room for talk or solution unless I'm guessing legal action is taken or a harsh review is made. They honestly just hungry for money, made the victim an even bigger one.

It's never a pleasant experience when your car gets towed, and Albert's makes sure that you never…read moreforget how unpleasant that experience was. The staff is very ignorant and will run you around in circles. The prices are not affordable. Albert's will try to gouge every cent they can out of you. Please do not support these pseudo car thieves.

Weston is not wrong in his review. Albert (aka Bert) tries to extort unreasonable amounts of money…read morefrom people who clearly cannot afford it so he can keep their cars as they are worth more to him in parts or sell them complete to fill his greedy pockets with cash (is he even paying the right taxes? maybe the IRS should also investigate?). I can afford to pay his extortion money but will not bow down to liars, scammers a thieves. Instead, I will pursue this vehemently in court and urge the city to use a different honest and honorable company to do their towing. The city needs to know what is going on here so they can revoke the contract. Anyone wanting to send me anonymous information can PM me directly or feel free to FILE A COMPLAINT DIRECTLY WITH THE CITY AND MAYORS OFFICE (not just here) so we can get this dishonest business out of our city process. Honolulu deserves better!!!

Sylvester responded to my request for a quote to do my brake pads and rotors right away. Pricing…read morewas fair and reasonable, parts were ordered quickly and the job was completed quickly. If you're looking for a knowledgeable, honest and fairly priced Mercedes mechanic on the west side I highly recommend CS Eurocars.

Had A9 service on my E350. Very professional. Easy to schedule. Done I. Time as promised. Will be…read moreback.

They offer a large array of repairs especially for larger trucks and not just body repair and…read morepaint. Hydraulic tailgate systems Refrigerated insulated box repair and installations.

I went here to get my Hawai'i state inspection done. You do have to call to book a time, but both…read moretimes I called they had an appointment within an hour. The staff, especially the inspector, were super nice and we had a great conversation while getting the car inspected. So if you need your car inspected, call them up!

Been a discounted wheel and tire customer for o er 20 year in Oklahoma. Moved to Hawai'i two years…read moreago and needed a couple of new tires. The customer service was that of a busy work place but respectful. The benefits still the same. Being on hawaii makes the cost so worth it. I rotate my tires every-time I change my oil so this alone makes it so worth it. The only downside is parking. Make your appointment early so you can get in and out.

Frustrating experience here…read more I was offered an appointment via yelp on a Saturday. After playing phone tag, the guy that answers the phone says Saturday isn't even an option as their alignment guy isn't in on Saturdays. I scheduled for today (Monday). Wheels were aligned in about an hour. I thought things were good to go. My tire pressure light went on while I was driving from the shop to work in Honolulu. I called the shop immediately and someone said a manager would call me back. No call ever came today. I took my car to get my tire pressure checked. Only one tire was filled to 33. The rest of them were filled to 18!! My goal tire pressure per the manufacturer is 35. Now I'm questioning the entire accuracy of my service. My two rear tires are brand new (literally days old). The only reason I didn't get my wheels aligned at Lex Brodie's where I got the tires, is because they don't align Audis. Super disappointed in the service here. I've never in all my years of driving had tire pressure that low, and to have it that low after a service is astonishing. Update: 6 days later and no response from the store via phone or yelp. My message got left on read.

First of all let me start that when I called to make an appointment for a "estimate." I was rudely…read moretalked down to by the owner Darrel because he assumed that the type of car meant I was some young punk. To be honest I'm probably older than him. The estimate was for my son's car and because he assumed, that I couldn't afford it or be willing to pay for the work. He started lecturing me on how expensive the cost pf labor was these days. I get it!!! But remember I was getting an estimate in the first place to see what it would cost? Tell me who goes in for any work or service without getting a estimate? If the price is FAIR we can do business, but if you wanna be a dick about it, then I let people know not to do business with you. On his homepage it starts with "I hope you'll be blessed by visiting!" I CALL B.S.

Darrel is awesome! The paint looks great, he got it done quick, and the price can't be beaten…read more My mustang needed the hood, front bumper, and spoiler painted. Darrel did all of that and some brush touch up paint on a few spots for only $240. The color looks exactly like the rest of the car. I couldn't be happier. I dropped it off at 8am and it was ready by 3pm. I would definitely recommend Darrel's Custom Auto!

Do NOT go to the Honolulu/Mapunapuna location ! ! ! The Company Core Values states that: "Service…read morethat goes the extra mile! Because we're the experts and we care about your safety, we take extra care when inspecting your vehicle and tires. We gain trust by doing what is right. We built our business based on trust and avoid anything that will break that trust." This is false advertising. My husband went there for a simple service regarding his tires. He agreed to their premium price. Without going into detail, there was a serious safety issue with my husband's car. My husband informed them about the problem; however the representative was reluctant to investigate the problem. The representative stood by his "experienced service staff." So my husband went to a reputable tire company to investigate the problem. The company discovered and concluded that American Tire Company negligently installed the tires improperly. Moreover, American Tire Company installation standards are generally set for commercial vehicles and NOT according to the specific type of vehicle that requires service. There is a sign in their office disclaiming that they are not responsible for any damages to the owner's rims but they claim to be very careful. Now I understand why they posted that disclaimer in the office. I issued a complaint with BBB. American Tire Company failed to offer any reasonable settlement. The Honolulu location is not trustworthy. I remember when the company was on Colburn St. when the company first started. SHAMEFUL! ! ! Maybe this location suits commercial vehicles only. "Quality repair services" ..."perform accurate and friendly auto repairs and tire services" is false advertisement. "We maintain a culture of respect, honesty, and commitment that extends to our people; both internal and external." These are all false statements in their website. "Caveat emptor! ! !" My advice is ....don't go to the Honolulu shop.

I needed an alignment. After reaching out to several shops, this one was most helpful and…read moreresponsive. I spoke to Daniel, who explained things to me clearly and welcomed me in when I was ready to get the service. Kainoa was also very helpful. I had shown up early one morning, without an appointment, hoping to get in for the service, as my Ohana were visiting and I wanted to take them around the island. Kainoa got me in immediately and the usual hour and a half time allotted for an alignment went by more quickly than expected and we were on our way. There was a part I needed to replace in the back tire, which the mechanic found during the alignment. After a few weeks of waiting, the part came in and I took my car back to American Tire. They took care of everything promptly and efficiently. Even gave me a ride home (because they weren't too busy and had an extra person on the clock. This service is not usually provided, just fyi. They went out of their way, instead of having me wait for the work to get done plus the realignment, which would take approx 4 hours. Dre was super nice and we talked story on our short drive. Once finished, Dre came back to pick me up. He's a very nice young man. These gentlemen are professionals and yet, make you feel like family. Highly recommend American Tire Company, Kapolei