Introduction: I…read morerecently had the pleasure of visiting the team at DRIVE IT, a local used car dealership in Marina California, and I must say, my experience was nothing short of exceptional. From the moment I stepped foot onto the lot, I was greeted with professionalism, transparency, and genuine care. In this review, I want to highlight the aspects that made my experience at DRIVE IT truly remarkable. The experience was similar to what you would experience at CARMAX but right here in Marina. No pressure, check out the inventory, test drive if you want and make a purchase if the time is right. Impeccable Customer Service: The team at DRIVE IT goes above and beyond to provide outstanding customer service. From my initial inquiry to the final purchase, they were attentive, patient, and eager to help. The staff members were knowledgeable and answered all my questions with clarity and honesty. They genuinely listened to my needs and preferences, ensuring that I found the perfect vehicle to suit my requirements. Focused Inventory: DRIVE IT boasts a focused inventory of used cars (less than 100K miles), offering just the right amount of makes, models, and price points. I was pleasantly surprised by the selection available, which allowed me to explore various options and find the ideal vehicle for my lifestyle. The cars were well-maintained, clean, and accurately represented, instilling confidence in my purchase. If you have a specific car in mind and don't find it on the lot, simply let the team know what you're looking for and they may be able to find it for you. They're willing to go the extra mile. Fair and Transparent Pricing: One aspect that truly stood out during my experience at DRIVE IT was their commitment to fair and transparent pricing. The dealership provided competitive prices on their vehicles, and there were absolutely no hidden fees or surprises during the negotiation process. I appreciated their honesty and felt that I was getting a great deal without any unnecessary haggling. Thorough Vehicle Inspection and Documentation: Before finalizing the purchase, DRIVE IT ensured that the car underwent a comprehensive inspection, giving me peace of mind about the vehicle's condition. They provided me with detailed documentation of the vehicle's history, including maintenance records and any past accidents or repairs. This level of transparency reinforced my trust in the dealership and the quality of their cars. After-Sales Support: The dealership provided me with incredible after-sales support, such as guidance on servicing, warranty information, and future maintenance needs. Their commitment to customer satisfaction extended beyond the point of sale. I've never experienced anything quite like this in the used car realm. Conclusion: I wholeheartedly recommend DRIVE IT to anyone in search of a used car dealership that prioritizes customer satisfaction, integrity, and professionalism. Their exceptional customer service, focused inventory, fair pricing, thorough vehicle inspections, and after-sales support make them a standout choice in the local automotive market. My experience with DRIVE IT was genuinely enjoyable, and I am confident that others will find the same level of satisfaction when choosing to do business with them. We are lucky to have such a gem right here in Marina, CA.

Ok second car I have purchased here !!! I love my 2020 Hyundai Ioniq It gets 52 mpg !!!! I…read moreliterally am over the moon with this car!!! The best dealership ever !

I've been doing business with VW Cardinale for over 22 years now, buying and leasing Tiguans and…read moreTaos. Steven has always Bergen our straight shooter dealer and friend, never once trying to upsell or pressure, always getting us the best deal possible. Jesus and Mandi in Finance work miracles, as they take your credit info, your income and hoped-for payments, then use some kind of Jedi powers yo get that deal you can live with. The hardest part is the wait: part 1- find the right car, part 2, gathering info, part 3, patiently waiting for finance to do their their thing (this will take some hours, so don't bring kids), then part 4 - review and signing papers. By law everything has to be open, transparent, explained and signed. It's on this rather cool electronic board (4x5) where you e-sign, a sign, and sign, etc. All done? It all prints, here are your keys, and now you have a car, with first due in about 30-45 days. Being long time customers (we know just about everyone by name as we have brought all the cars to the place for servicing - now VW has a log of all maintenance for warranty purposes!), we get good deals or services for reduced prices! Relationships are everything to this Cardinale crew, and we will be sad when the time comes for us to move to our retirement home someday. Kudos to All!

Applied for a position at Porsche and BMW. No one ever got back to me. Upon trying to reach…read moremanagement, I left several messages and no one would return my call. The GM for Porsche SLO led me to believe I was going to hired. I followed up several times and left so many messages and he never once had the courtesy or professionalism to return my call. I believe they are racially motivated and if you don't have the right last name then they will completely ignore you. I tried to speak with Theresa the CFO but yet again was Ignore after several messages. I think it's ridiculous I can't get a few simple answers. I'm struggling here just moved here from Wyoming and I get treated like this..

Amazing service all around. José was able to detail my vehicle to like new after some water…read moreflooding. Definitely would recommend.

Amazing! i've had a lot of detail work done on cars over the years. Jose works harder and delivers…read morebetter results than anyone I've ever worked with. The interior is spotless without a bunch of overpowering scents added. The exterior looks perfect! Highly recommend Jose!

I recently purchased a Ford F150 and wanted to protect it since it'll be parked outside primarily…read more(Too large for my garage). I had the front side windows tinted to match the rear windows, and a light tint placed on the windshield to reduce UV rays and IR damage. The windshield tint is not noticeable and seems to be a common aftermarket installation; particularly in areas that get a lot of sun. During a very warm month of March, it seemed like it kept the interior cooler, putting less strain on the A/C. Gabe also applied PPF over the front of the vehicle and tailgate as well as door cups. It's nice knowing these surfaces are protected from rocks, and anything that could chip the paint. A lifetime ceramic coating was placed over the top of everything to promote a lasting shine and protection for all surfaces. This is the third vehicle that Gabe has provided this service for me, and he always does a great job. High attention to detail, dependable timelines and a fair price. His new shop in Marina is very nice and reflects his quality oriented business.

I would have loved giving these guys 5 stars since they're a nice group of guys but unfortunately I…read morecan't. I brought a 2026 Lexus RX in for paint protection and window tint. The paint protection film on the front bumper they installed didn't turn out great so they removed the film and replaced it. They actually did a horrible job the second time. The film had bubbles in it as well what appeared to be debris.

First-time customer. I needed two tires for my recent model Mercedes. The staff guided me through…read morethe options and steered me away from work I was fearfully thinking was also needed. Even suggested another shop for some options! They got me in and out quickly and within my budget! My experience honestly was far above all my expectations. You can't see the huge, well equipped service bays from the store parking and frontage but when I finally checked out-back I was shocked and impressed at the facility! The parts and work were excellent. Nice to know Marina has such a fine auto-repair shop! Lived in Marina for decades, this shop is an understated gem! Highly recommend! Cary C.

Danny at Marina Tire & Auto is wonderful. While I have brought many vehicles here (tires, oil…read morechanges, small maintenance issues), my most recent visit is prompting this review. I had gotten an oil change at one of the quick-service places on the peninsula, and they had left out a gasket/seal that caused my oil to leak. Danny called me immediately and told me to take it back to the original mechanic, but I declined and instead entrusted my vehicle to Marina Tire & Auto. They had me in and out in under two hours, the same day, and I felt much more confident driving my vehicle. ALL the staff I've ever encountered are super friendly and straightforward. Stay away from those quick-service places and go with quality. :)

I met with the seller of my vehicle at Aaliyah's Auto Shop for a pre-inspection. During the…read moreinspection, the owner, Jesse, informed me that my vehicle had a "very small" water pump leak and that the coolant level was low. He stated that he topped off the coolant with fluid and showed my husband a picture; however, the picture he showed was only of the coolant, not of an actual water pump leak. At no point was I shown a picture or physical evidence of a leak itself. Due to the stress of the transaction and being surprised by this diagnosis--especially since I regularly maintain my vehicle every three months--I did not ask to personally see the alleged leak at that time. Jesse also stated that the vehicle needed new brake pads because they were due for replacement. A few days later, I contacted Jesse to request a photo of the water pump leak. He then informed me that he did not have any photo of a leak--only a photo of the coolant. He went on to say that the car was otherwise "perfect," drove great, and that the only issues were the need for new breaks and a new water pump. Because of these inconsistent statements, I took it upon myself to have the vehicle inspected at a Honda dealership while also completing an oil change. The certified Honda mechanics did not find any water pump or coolant leaks (please see attached video). Additionally, they confirmed that the brakes were at approximately 50% life remaining and did not require immediate replacement. Based on these findings, I am deeply concerned about the accuracy and integrity of the inspection performed at Aaliyah's Auto Shop. It appeared that unnecessary repairs were recommended without sufficient evidence. Jesse also emphasized that his shop was the cheapest in town and that he offers the best prices, which further raised concerns that the diagnosis may have been influenced by sales motives rather than factual mechanical issues. I believe this experience demonstrates a lack of transparency and reliability. I strongly encourage anyone seeking a pre-purchase inspection to consider using a trustworthy and reputable mechanic or dealership service center to avoid receiving misleading or inaccurate information.

Did a good job with my older vehicles. Have a 2008 Land Rover and my wife has a 2005 Honda CR-V…read moreboth as getting older needed some repairs so several areas were worked on as like to keep my vehicles running as long as it makes sense before start getting nickeled and dimed on repairs and cost is not worth it. Sometimes parts take time or no longer are made or hard to find, but they were able to find and repair smoothly while communicating well. The prices they have are reasonable. It's not the dealership, but the quality to me was just as good if not better and not paying the dealership prices. Our vehicle runs smoothly now thanks to these guys troubleshooting. Would definitely recommend.

Quick, effective, loyal, and affordable!…read more I have been here a few times and have told many friends about the value this company brings

I had an incredibly frustrating experience at this shop and will not be returning. I highly…read morerecommend looking elsewhere if you value your time or expect basic professional courtesy. I had appointment. When I arrived, the first staff member flatly told me they couldn't do it. Conflicting Information: A second worker stepped in and told me to park in a specific spot, promising I would be the "next car." Instead, I sat there and watched them take multiple other vehicles ahead of me. When I politely asked for an update, the first employee explained that other cars take more time. I said ok. then the other person who said was the boss started an argument with me, condescendingly saying, "You're in a hurry!" as if expecting them to honor my appointment and their own word was unreasonable. The level of communication here is non-existent, and the staff's attitude is combative. If you don't want to waste your afternoon being lied to and then insulted for noticing, go somewhere else. A smog check takes 15 minutes; there's no reason for it to come with this much drama.

Took my car for service and they did a great job with the complimentary detail…read moreGeneral manager was available and quickly resolved minor issues Great place to do business

Audi 2026 slogan is " Progress through technology"…read moreWorking with this dealer, I experienced the exact opposite Progress is not something Managment believes in Technology part Is not just buttons And LED lights Technology is advancing Finding a way to make things happen Once again that is not what this brand or this dealer does. The short version is This dealer will not sell your car if you have a cashiers check from an American bank they want you to finance with them so they can make extra few bucks They straight out tell you that your money is not good. That's just pure greed I consider myself a car enthusiast and this is not my first rodeo I've spent over $3 million over the years, buying cool/ exotic cars, and I truly believe that Audi overall has shown to be the worst in customer service. The impression I got is that we don't need you you need us LOL My advice To all of my car guys Go to Porsche Or Bmw .