Worst dispensary in the area. Cashiers are too busy telling their life story to every customer and less time on making sure they can help everyone waiting. Also you're better off not making an online order because the cashiers just ignore that line for walk ins. read more

Down to a one strictly on how their website sucks and doesn't help you shop the deals. Ugh HATE the upgrade. This is the only store I go too. Time to change I guess. read more

Curaleaf - Midtown - When you ask the bud tinder if you use your points do you get a discount and he says no. Get home look at add - Cannabis Clinics Near Me - Phoenix, Arizona

Having a customer for number of years and from pre Rolls flower, vapes always good product I've never been this satisfied ever recommend this place to anyone read more

Jackie was an amazing budtender and made my experience fun, quick and something to remember. Definitely recommend!

Staff is awesome. Products are hit and miss. I go for the cheap prices and staff. Always leave with a smile read more

Every time I get a preroll(except 2-3 times a month) the employees say all they have is the 9"x12" envelopes and management only allows them 1 box of small 5"x7" envelopes per month and there's no one at the location with enough seniority to order 3 boxes a month like the employees all wish they could use small envelopes because it is so wasteful for a publically traded company to use the big ones. read more

Moldy weed. Been there a few times, same quality...moldy, dry weed. This is my luck coming here.

I placed an online order and was a dollar short and said I'd come back. The girl helping me accidentally the wrong items in my bag after we spoke. I came back within 30 minutes and a different girl helps me and pulls out the wrong items and I tell her I wanted what I ordered online. She refused to ring up the one I wanted and lied to me saying there were no more. I settled and got the one she forced me to get. I looked online just to see the ones that I ordered originally were still available. I went back in and this time a guy assisted me and was very nice. I explained the situation but it just sucks cuz no one cared to do anything about it and it wasted about 40 minutes of my time making me late for an event. Not sure what the point of online orders are if they're going to be this hard. Very disappointing and probably won't be back. read more

I went over to Curaleaf Midtown PHX store tonight at 7 pm. I shop there 3 or 4 times per month. Most of the time it is a uneventful experience. I always order in advance online, so it's usually just in & out to pick up my order. The staff there is usually pleasant and friendly, except for the older guy with a beard. But tonight was a master class in "people who should not work in retail." A young guy or girl (I couldn't tell) attended me. He/She retrieved my order, placed it out on the counter and told me the price. My bag was on the counter which I opened and took out my cash. I started to put the two packs of weed into my bag and he/she abruptly told me that I couldn't place them in my bag until I paid. With an wide eye roll, I handed over my 80 bucks. He/She gave me my change and huffed off without a thank you. I always leave a few bucks tip when I shop, even though the entire time with the "budtender" is under 3 minutes. Tonight I left a penny on the counter. Perhaps it's time to start looking at Curaleaf's competition. There are many to choose from. read more

No restroom for patients and paying customers. Rude employees that "don't want to be at work". Overpriced Infused bud looks nothing like the pictures. read more

Went today 5/31/25 for the first time. The staff from security to check in , could not have been nicer and more helpful. Kendall served me and was very patient, informative and helped me select products, steering me to sale items to help me choose. All in all a very pleasant visit to the store and was in and out in 10 minutes read more

They sell you weed drier than the Arizona desert in June. Even if you buy their top shelf weed, it's still going to be very dry.

I always have a good experience at this Curaleaf and today was no different. It's very clean and the atmosphere is fun. The budtenders are always great- Jacqueline was so helpful and kind and I'm very pleased with my purchases. Thanks again and I will be back soon! read more

the strain "Lamb's Bread" smells and tastes exactly like tobacco. paid $70 for an oz that tastes nasty. absolutely wild bro. unacceptable. that's literally my only complaint about this place. i've been coming here for a year now and 99% of the time are of quality and the staff is always polite. but damn dude did that ounce taste disgusting. don't ever get anything thats grown by or near and even the same farm that "Lamb's Bread" originated from. 9/10 would definitely recommend curaleaf to a friend over any other dispensary in phoenix. read more

Curaleaf - Midtown - don't get this, it tastes and smells like tobacco - Cannabis Clinics Near Me - Phoenix, Arizona

I've thankfully stopped going to this location, so this is more of a summary review after a few experiences. This place has the worst security you could imagine. Rude, on top of being useless, they have that mall cop attitude toward everyone for no reason. I don't think they understand that people are paying hundreds of dollars and the least you could do is be nicer at the door. The other major issue is that you will likely be waiting in long lines with countless homeless people. It would be cool if the security or employees would keep them in check, but they honestly don't care enough. There are much better places to go in Phoenix, so let the homeless and Californians have this one I guess. read more

This is the Mecca of AZ dispensaries. It is right in the middle of Central Phoenix, and right next to a light rail stop. Everyone has heard of it. Everyone has seen it. But not everyone has been able to get in...until now. Sort of. With a recreational usage free-for-all, Curaleaf is there to find anything you want, but only if you're willing to pay for it with your time. I've been here in the morning, when I could make this a 10-minute trip. I felt like a kid in a candy store with over two dozen varieties of flower, and a world of vapes. But I have also been here in the afternoon, when the total wait is 45-60 minutes. And that's not even on a weekend! Yes, I get it, the game has changed and you're busy. I am sympathetic. But I've seen others figure it out, and make noteworthy improvements to mitigate the rush. When will you? Nevertheless--and this is controversial for sure--I believe everyone should have the experience of waiting in line too long to enjoy a dispensary. You'll see people of all classes persevering together for the sake of one common goal. Where else are you gonna witness that in this country? read more

Terrible Customer Service. Tender was not welcoming at all. Didnt mention any promotions or deals. Didn't ask if I needed an additional supplies. Barely even made eye contact durning the entire transaction...Tender looked like He hated his Job..if Don't want to have good customer service dont be in a customer service industry. I will not be returning to this location. This is what is wrong the cannabis industry in 2025. Horrible Customer service! Do better Curaleaf! read more

Wait is long and it smells like butt in here every time I come recommend any other location.

Don't really know why they have online orders as an option. Always a line to pick up your order when it's "ready". You end up waiting an additional 20 minutes. Really defeats the purpose of ordering ahead of time read more

UPDATE: I highly recommend (first of all be in a calm and rational headspace going into this, they're people too and mistakes are humanity's destiny) going in-person to talk to someone directly. I showed back up at the end of the day, posed a simple "IF it's true you have _ discount, THEN why does my receipt say $0 discounted?": the investigation shortly ensued! All in all, they handled the mix-up with exceptional service. Though it has happened a few times to my friends and I, this experience has resolved my worries about being cheated out of me monies. :) Thank you, Curaleaf 20231021 pm squad! ORIGINAL: Time and time again the workers at Curaleaf take my order and do shit all about discounts. Why do I have to look at my receipt, double check at all, ask someone if it was applied, at all? It should be illegal to advertise a sale and then charge someone full price. read more

Everything seemed ok but when I got home and tried my mfused disposable it literally had nothing in it so I spend 25$ on nothing essentially, I'm definitely never getting this brand again and probably never this dispensary as there's dozens of other places that's closer to me read more

Curaleaf - Midtown - Nothing in the disposable cartridge - Cannabis Clinics Near Me - Phoenix, Arizona

If you know what you're looking for, order online! More times than not, online orders are ready SILLY fast! The team here works hard.

If I could give zero stars today I would. The way this Budtender named Julien treated the customer in front of me was appalling! I guess he didn't hear her say thank you so he denied adding anything else to her order. He then proceeded to be down right rude and condescending to her while rolling his eyes! Well, I definitely heard her say thank you so I don't know what this kids problem was. The attitude he gave her was unacceptable. Then when she asked to speak with a manager he said "great now I can take a break" Excuse me?! This kid needs a permanent break being unemployed. If this is the type of employee Curaleaf wants to keep I clearly need to find a different dispensary. read more

This place loves having only 3 tellers. Wait line is always long and slow. This place makes so much for them to only employ and have 3-4 people at a time. If you can go elsewhere where they have a sense of urgency, I'd suggest you do. Everyone here seems to work so slow as if they were getting stoned in the back. Lol read more

Line was easy. People were so nice and helpful. Service was fast and friendly. Good location.

This location is awful, my online orders are never ready when I come to pick them up and the staff is so rude. Definitely go to the one on camelback all around better experience every time. I try to come to this location out if convenience but it never is. Rude staff. And my orders are never ready. read more

Would rate 0 stars if I could. Visiting in from out of town, went to the budtender, I told him I'd like to see the indica 8ths only, preferably with a high myrcene or caryo. He had an attitude from the start (he's probably uneducated and has no clue what terpenes are) then took FOREVER to come back out and when he did his dumb self brought me PREROLLS How do you get Prerolls and 8ths mixed up? Then when I told him I only want 8ths his attitude grew and when he went back to the back, I just left. I won't give a shitty place my business with even shitter budtenders. He couldn't even tell me what brands they had. Curaleaf in Vegas is better. Fire your staff and try to start over a REAL JOKE read more

UPDATE: I was reading some of the reviews about how this place does an unofficial "last call" 15-30 minutes before close. So I wanted to call and just see what's good. I kid you not, their call forwarding says "you've reached us outside business hours." The same pre-recorded answering service also states this place is allegedly open until 10pm. Mind you I called at 8:24...Go to Marigold Dispensary. Best crew, best dank, and dependable conduct of business. This place is the last dispensary I would recommend. I'm an avid stoner and the only reason I even think about coming into this place is because it's on my way from work. Slow af employees. Most importantly their selection of strains and brands suck. Nothing is potent here and every time I try a "bud tender" recommendation, I'm not impressed. read more

Hit or miss for waiting times but I will say the employees here seem far happier than other locations and it actually makes it enjoyable and there's actually a very knowledgeable girl that works there she's always so happy and sweet and has great ideas for reviewing strains and helping customers know more about the Strains they're purchasing will have to get her name to add and commend the customer service! read more

Literally the worst dispensary experience you can imagine. If you thought going to a dealer was hard, just try buying cannabis from Curaleaf. It's like they don't want to sell you weed. Multiple times, times after time, I have had to wait in enormous lines while employees stand around, probably stoned themselves. God forbid you arrive at 9:30, well before closing, and try to get helped. Nope. They don't even abide by the hours they have posted. A completely embarrassing establishment. read more

I love curaleaf, they have great prices on great products. The people are awesome as well as the environment. Come check 'em out. Crystal Frazee read more

It's a hit or miss here.... They are usually slow and short staffed. Typically wait 10-15 min in line at any given time.

Worst dispensary I have been too I would not recommend says 24 hours but won't let you in at 9:45 read more

So online ordering for convenience is very hot or miss. Apparently they only have 1 person that works there. So you will still have to wait in the back as a walk-in. read more

They sold me a broken cartridge and wouldn't take it back even with proof of purchase so do yourself a favor and take your business to one of the many other dispensaries that don't rip people off read more

do not buy your bud here. security guard on the inside made me leave my scooter next to her. she was worried about making that easy money and let my scooter get stolen. now i gotta call the police on this place. beware dont go here. read more

Went in for some gummies. They were doing a BOGO so I bought two packages. What they failed to mentioned was that the manufactured date was about three months prior. Both gummy packs were stale, one tasted like they had been sitting out for days in open air. It was rough. Ate a few over a couple of days, and threw the rest out. If you're selling day old bread, say so. read more

Horrible customer service. I was sold the wrong product and rushed into buying it . The manager told me I was basically stupid for buying a product I knew nothing about and he wouldn't refund me. Awful service - Terell .. don't waste your money here, rude bad management read more

Well, after trading with Curaleaf for several years, I was informed today that the store credit I have been accruing since January, has been given to someone else. I had $48 in store credit in the Midtown location, but they told me I couldn't have it because they gave it to another customer in their Youngtown store. They then refused to honor my credit, and told me I would have to go to Youngtown to claim it. I am done with Curaleaf. They are irresponsible and dishonest. I would recommend staying away from this business. They will rip you off. read more

Worst dispensary ever.... one hour in line. No efficient way to handle the heavy traffic that comes in.