Poor communication, a bad job detailing my car, and poor customer service. I paid for an interior detail and they didn't clean my trunk. When I raised concerns, they did not even reply. I will not use them again. read more

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I don't understand. Made an appointment on their site for 6/1 3:30pm. Gets confirmed. I arrive at 3:30pm and the guy there doesn't know about any appointment. I was still about to get my car washed but I show him my ticket and he said he doesn't do validation and only the first 10 minutes is free? So do people just pay the parking fee along with the car wash? So I decide to go else where but on my way out the ticket doesn't read and I'm basically stuck in the parking structure until a worker came by and let me out. And my car is still dirty 0/10 would not recommend even to my worse enemy read more

My first time at Bubbe's and I have to say they do a stellar job. For me one of the best things about this service is the personal attention to detail and the direct communication the owner has with the customer. Josh, the owner, kept in touch via text multiple times during the service to provide updates. This kind of service can be pricey, which is the only reason I went with 4 stars instead of 5. I'll be back because of the convenience and location but I will only have two cocktails at the bar instead of three in order to save and pay for it. read more

Car Wash - 4 stars Happy with the results, and feel good knowing they don't use chemicals or excessive water. Customer Service - 3 stars Guy was nice. Easy to pay online. 1 star off for being 15 minutes late to appointment, and had no way to call anyone since there is no reception underground. 1 additional star off because someone opened my pocket knife and placed it back in the side pocket along with all the other loose items they placed in there. As I was reaching in to put the items back, I felt something sharp. Could have sliced my hand. Bubbe - if you're reading this, there's no need to open a knife. But if you do, and don't know how to fold it back, don't just put it in a dark door pocket. Maybe you were embarrassed that you opened something you shouldn't, but geez... at the very least place it on the dashboard. Otherwise, I hope you guys know how to remove blood stains. read more

Love these guys and all there locations .! Best service and best bang for the buck . There basic wash is like a detail . Love them and got my biz forever read more

I noticed this Bubbe's is now offering dent repair. Interesting. So I scheduled an mini detail a bit ago and took my car down to p5 where and older guy and younger lady were working on some nice cars. The older guy finished backing up the Lexus he was in, put it in park and suddenly threw the door open. SMACK. Right into the SUV next to him. The door bounced off the suv but when he got out of the car he made sure to give it another push. CRUNCH. Into the SUV again. I was watching from across the way in disbelief. *UPDATE* The owner and I talked about the incident and he's looking in to it. He seemed doubtful that it happened and told me that they have a camera down there recording. Check the footage and correct the problem. Until I hear back the rating stays 1 star. read more

Great price for value, terrific job cleaning the car ( even got some paint off from a door opened into my car) and timely! Would definitely recommend and return. Depending on the season you may have to validate your parking, but there are plenty of businesses nearby where you can make a small purchase. Otherwise enjoy the outside car wash and the great service! read more

The guy who answered the phone call for this business did not mention that there was not going to be available workers when we drove down to the car wash location. The man that was working down there, didn't speak very good English. Which, I don't mind. That's not the issue. The issue is, I asked a previous customer leaving how long it would take and he said a few hours. There is not enough workers or hustle happening. We left. Disappointed. read more

If I could give these guys ten stars, I would. I bring my dream car here. I'm borderline OCD with how I maintain it. These guys stand up to the scrutiny. Every time. Beautiful work. Detailed and considered. Feels like they take every car personally. I like that. Congrats to the whole team for cranking out quality work with integrity. read more

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My experience w/ Bubbe's Steam Wash was wonderful from beginning to end! My appointment was cancelled, but the owner was quick to communicate with me and schedule another appointment for the same day. We were able to just text back and forth to coordinate, which included figuring out payment (they accept Venmo!) I chose the mini detail, and they did an excellent job! My car was sparkling when I got it back after an hour of work. Next time, I'm going to get a full detail! I completely trust Bubbe's w/ my car. read more

It is such a great car wash! I love them because they are eco-friendly and use under a gallon of water! They hand washed my car and they were super particular about detail- which I like! They got out dirt marks I have had on my car for months! I washed my car at their new wash service at the Palisades Village and they took excellent care of my car! read more

After recently moving to LA and figuring out self-serve washes and quick drive throughs, Bubbe's Steam was more than a cut above the rest. My car has never felt (and probably never been) cleaner! When they're done, it's literally spotless with the new car smell. And I love the fact that their process is environmentally-friendly and uses less water. I feel like that's a contributing factor to how nice and polite the staff is. Will be going back to them every chance I get. read more

The guys are great! Fast response, quick scheduling, on time, fast and efficient! Did a wonderful job in a short amount of time! Will defiantly be calling again! Too add, they wore proper PPE which in these times is vital. Thank you guys! read more

Well, they did a good job, but never opened my trunk. They took much more time than originally stated, and on the phone, owner told me he would pay for the parking garage fee. (they are in the bowels of a tall building on Sunset Blvd). They validated my parking ticket, but it was not good for what the fee was. Anyway, it was a messy situation, but thank goodness someone from parking was there and he took care of it. Good thing I knew the owner's name! read more

You can't go wrong. This amazing crew is friendly, thorough and always wanting to leave their clients satisfied. I've been using them for the last year and every time I get back into my car. It looks and feels brand new. They have express and very detailed options. Next time you valet, get a bubbe steam wash too. read more

Bubbe's Steam Wash did a fantastic job on my car!!! I was really happy with the result. I really appreciate that they had put my things that I had on the floor into a bag instead of on the seat like other car places do. Who wants hiking shoes on their seats? I sure don't!!! When I got into my car I felt like I was driving my car for the very first time again. Will I be getting my car washed again from them? You bet I am :) read more

Bubbe's is amazing! The owners Josh & Brad are really nice & their team does an EXCELLENT job. My car always has an extra sparkle to it each time I get it washed by them. Most importantly, their crew really takes their time & attention to detail on each car AND they're eco-conscious by using as little water as possible for the same great clean. If you're in the Hollywood or West Hollywood area, be sure to check them out. read more

I don't think my car has been this clean in 10 years. Great service and car wash. Conveniently located in the heart of HOLLYWOOD. Park your car and enjoy the town while your car is washed. read more

Very glad to have found this place that is two blocks from my building and with very reasonable pricing! They did a great job and I will be a returning customer. Josh was very helpful and accommodating and was able to squeeze us in twice even though they were pretty booked up. Thanks guys! read more

HORRIBLE. I was here for a meeting all day and decided to get my car washed. I picked it up at the end of the day, and it was still a mess! Still dirty on the outside, back window grimy around the edges and hazy across the center, NO conditioning whatsoever on any of the trim. It was vacuumed well - that's about the only good thing I can say. And upon contacting them for some sort of remediation? The minute they heard I'm not normally in that area so it was unlikely I could come back soon for a do-over, they didn't both offering any sort of other concessions. At the minimum, a partial refund would have been justifiably warranted for such shoddy work. I absolutely would not recommend this place to anyone. read more

Just started working in the complex, they came highly recommended. Had the interior cleaned, my seats were covered in spots. They did a tremendous joe, everything was like new. Staff very friendly and welcoming. Will definitely be giving them my business. Thank you! read more

These guys are the best in town! Dropped off my 2009 Mazda 3 here and had the interior detailed, looks and smells like a brand new car. The steam clean got all the spots and dirt marks off the headliner, dash and center console are so clean! They are professional and offer A+ great service. Just ask for Brad, he'll take care of you. read more

So happy with this place! Such friendly customer service, super convenient in that they allowed me to leave my car there while I went about my day, and my car is perfectly clean! Definitely recommend! read more

I drive a 2018 Audi A4 in navy blue that I bought ~gently~ used. I never really noticed up until recently that my car had those little swirl scratches in the clear coat. It must've been from the previous owner taking it through an automated car wash....They aren't super noticeable when I have it parked in my parking garage, but any time I looked at it in the direct sunlight, those scratches were all I could see. Anyways, my car was absolutely filthy with bird droppings, tree sap, and water marks after I had it parked under a tree at a friends house for a few days. I've had some poor luck with other hand wash places around LA - I always felt they didn't do a great job for the amount of money I was paying. This was NOT the case with Bubbe's. First of all, the customer service is phenomenal. I spoke to Josh (the owner) to schedule my appointment, and he was so kind and helpful. He answered all my questions over the phone, and quoted me $52.99 for an exterior wash/detail, and interior steam/detail. I was honestly shocked at what an awesome deal this is. And the best part is, THEY COME TO YOU. I scheduled my appointment for 9:30am, and Andre (the gentlemen who washed my car), was here right on time. He was super nice, personable, and got my car washed in about an hour. When I tell you I was starstruck seeing my car when he was finished with it, I mean it. All those swirl scratches I was talking about? Gone. I don't know if it was the type of wax he used or what, but my car looks better now then it did the day I bought it. And the interior looks amazing. He steamed all the carpets, and thoroughly cleaned every single crevice in my car. Seriously, do yourself a favor and don't mess around with anyone else. Bubbe's is TOP NOTCH. read more

I took my husband's car in to be cleaned and detailed and they did an amazing job and my god that car was filthy!! He had just driven it cross country from New York and our 60lb German Shepherd was his co-pilot on the trip. The windows and upholstery was covered in drool (sorry guys but you did a great job!) there was dog fur everywhere in the interior and of course from the long drive they had squished many a bug on the windshield. These guys are very professional and quick and do a great job. read more

Just AMAZING service, and AMAZING convenience! First, the staff: they are the nicest people you will ever meet and provide wonderful customer care. Second, the cleaning: work is meticulous and my car is absolutely looking brand new and gorgeous. Not a single negative thing to say. read more

Simply the best service- my car looked absolutely brand new with just the mini detail. The owner is very kind, and the work is unmatched in this reviewers opinion. Check them out! read more

So convenient for those of us who work in Columbia Square!!! Got the mini detail and they did a spotless job! AND they're environmentally friendly and used steam washing instead of wasting water. A bit pricey but definitely worth it. read more

Love this car wash. Car comes out super super clean. This is the place to go. You will not be disappointed. Go steam all the way.

Love these guys! Always really good at communicating, good prices and great job with the wash. Super easy if you work in the neighboring buildings too. read more

Amazing service. Car looks like new! There is no car wash in LA that puts in so much work for this price. But even more important, this is steam so its barely consume any water at all. It makes car shine in an incredible way. Steam should be a must in LA considering draught factors. Highly recommended. From now and on wont go anywhere else to wash my car! read more

The service was first rate. The workers were friendly and meticulous-- this is the best car wash you can get! Plus it saves water. Who can ask for anything more? read more

Great people and great service! Didn't know all the bugs on my car were that hard to get rid of (I just did a long drive to and back from Oregon) but they were very patient and helped me take them off without charging extra. The owner is especially welcoming and helpful. They also conserve water by using only a gallon per car. Will definitely recommend! read more

Great service. Had an appointment at Columbia Square and car was ready to go after. Definitely would use them again.

Great service for a fair price. Owner was a awesome and helpful!

I've never seen my car so clean!! And the fact that they use less than a gallon of water per car is incredible! I love being able to run errands, grab lunch, etc in the area while my cat gets a total makeover. Highly recommended!! read more

I brought these guys the most disgustingly dirty car and they were totally up for the challenge. When i picked the car up, it was perfect! Literally spotless! They were professional, super nice and did a fantastic job. Super convenient and easy location to drop off for the day. I will definitely be back. Thank you! read more

Truly the cleanest my car has ever been. This was probably my 10th visit and each time the car is returned spotless. I always feel good using their service as it is environmentally friendly. The staff are always pleasant and friendly. The only negative is today I was told the policy changed and they only accept cash for the $24.99 car wash. They will only take credit cards for the $34.99 and up. In addition, the $24.99 they do not use their steam cleaning. I don't know how good that specific wash is now since they changed it, but i had to go with the $34.99 as I didn't have cash today. So what I can recommend is the $35 wash and the minus 1 star is due to the policy change which honestly makes no sense to me and I will be inclined to come less often. read more

Where to begin. I used to work in Columbia Square and would get my car washed every two weeks. I now drive out of my way to come to Hollywood to get my car washed here. Not only are they environmentally friendly, the wash itself is the best I have found in LA. Staff is awesome to chat with and honest. Lots of great places to eat/grab coffee or sit while you wait for your car. read more

Super convenient, affordable and very friendly staff. Car looked brand new and still smells amazing!