Sorry a tad bit late, but I knew I had to give a review... my experience with Baba's Auto Gloss…read morewas exactly how the customer expects to be treated. They are not only professional and thorough in getting the work done, but courteous and very friendly. I knew nothing of them, but I'm glad I found them. I will definitely go back if I need work on any of my vehicles.

I a looking for bumber chnage for my toyota camry…read more I had my car's bumper replaced at Baba Auto Gloss Hawaii, and I couldn't be happier with the results. The workmanship was outstanding--the new bumper fits perfectly!! The staff was professional, friendly, and kept me informed throughout the repair process. They completed the work on time and paid close attention to every detail. Their customer service exceeded my expectations, and the pricing was fair for the quality of work provided. I highly recommend Baba Auto Gloss Hawaii to anyone looking for reliable, high-quality auto body repairs. Thank you for the excellent service!

Absolutely do not recommend. Wife had someone at church back into our new Nissan and basically put…read moresmall ding in plastic rear bumper cover. Other part wanted to pay cash, and my wife agreed. Took to this place first, they quoted her nearly $4000 to repair. I'm not a sucker, so looked into it. The cover, all plastic, separates from bumper, and is $$310 at dealership, plus a couple $20 brackets to hold sensors. The sensors needed to be recalibrated, about $250 at dealership. I got one quote from another shop, $350 for his labor, $350 parts and $250 to recalibrate, total $950. New City Nissan quoted me $400 labor and calibration if needed and the $350 parts for total of $750. Ended up gong with the dealership. I'm sure many folks would've just taken thier quote though and not questioned it. They actually put charges for painting into the quote, there was zero painting to be done, plus lots of other extraneous charges, environmental fees, disposal fees etc... Total crooks, do not go there!

Mahalo, Westside Fender for fixing our baby!…read more My car was rear ended while I was at a complete stop. I knew I had to let the car insurance company find a partner local body shop to take care of the damage. Yelp came in clutch when I was on the phone with the insurance claims agent working with the at-fault party (fortunately, both of us had USAA auto insurance). I quickly yelped body shops in the Waipahu/Ewa/Kapolei area, and Westside Fender easily beat the other shops in overall rating. FIRST CONTACT WITH WESTSIDE FENDER: Just minutes after the insurance claims agent/adjuster arranged with Westside Fender, Chelsey called me to set up my appraisal appointment. The appointment was to determine how much the at-fault's deductible would pay for damages, availability of parts, and to schedule repairs and rental car with their partner, Enterprise in Waipahu too. Almost immediately after our phone call, Chelsey sent me an email detailing the appraisal appointment. APPRAISAL APPOINTMENT: I stopped by Westside Fender during my lunch break. The appointment barely took five minutes and I was able to schedule the repair for the following week. They assured me I wouldn't have to pay a single cent based on the fact that I had no fault (USAA's decision, too). REPAIRS: I dropped off my car at the schedule time and date. The technician said the repair process would take a week and a half. Only a week later, Chelsey called me to say my car bumper was fixed! After dropping off my rental at Enterprise and after their shuttle dropped me off at Westside Fender, Chelsey quickly went over the itemized list of repairs and costs to be paid by the at-fault party's deductible. Chelsey then went offsite to pick up my car and drive it back. Not only did my car bumper look as good as new, but Westside Fender actually washed my car and tires too! Now that's exceptional customer service! Not that I wish anyone in Waipahu or Ewa to get into a minor collision, but if you're short on time and need to quickly find a body shop near home, don't look further than Westside Fender! The shop has won many awards and had lasted over 40 years for a reason. Thank you, Westside Fender!

I went there to get my car fixed but there was only one employee. I was perplexed and I looked at…read morethe reviews of the other location to try to go there and I couldn't believe it. How the hell is there only one person working here? I guess the owner is absolutely terrible because all of the reviews are complaining about him specifically and I webtraced to see that the owner is spam botting positive reviews. If you search up encore collision on X, you can see tons of people positing about how their cars don't work. Just go into twitter and search "X videos Hawaii". What sort of money laundering scheme is going on here? Take your business to gerber collision.

From the owner: At Encore Collision Repair Shop, we offer a comprehensive range of auto repair services designed to…read moreget your vehicle back on the road quickly and safely. Our team of skilled technicians uses state-of-the-art equipment and high-quality materials to ensure every repair meets our exacting standards. Simple, efficient, and stress-free! Let’s get started! Looking for an “auto body shop near me”? Look no further! Encore Collision Repair Shop is your one-stop solution for all your vehicle repair needs.

Kuroda Autobody was selected by my insurance company and I was very pleased with the body work that…read morethey did on my F150. My first estimate at another shop came out to $2300. I went on my own because the other party wanted to settle without insurance but changed their mind when the first estimate came out. Kuroda did the repairs for $1700. they were done in 2 days whereas the other shop told it would be 5 days. The shop was very professional and very efficient and I was super pleased with the quality and the quick turnover time. Would highly recommend Kuroda's.

Easy access and Enterprise car rental was able to have another car ready for me upon arrival so…read morethat there was no disruption. Very friendly and experienced staff made the situation better by taking take of me. Thank you for such great kamaaina service that was quick with quality workmanship.

First things first. The employee's at Oka's are top notch. They are so friendly and polite. From…read moreMariah and Marilyn in reception to Jordan the estimator. Communication with them was excellent via phone and text. I brought my car to them because their shop was recommended by my insurance company. They did something I have never seen a body shop do. They took video of my vehicle as well as the damage and Jordan narrated what needed to be done and documenting existing damages to my vehicle. After the repairs were done I discovered some slight blemishes on the paint job. I took it back the next day and they were extremely apologetic and immediately set up and date and time for me to come back to have it taken care of. The problem was taken care of quickly while I waited for it. Oka's was a great experience.

The quality of finish product was great. Requested…read morecompletion date timeline was met without hesitation.

I had a paint job for my Versa, and the shop removed the letters and car insignia on the trunk door…read moreof the station wagon. They replaced the large insignia, but they said that I would have to put back the small letters myself. Also while cleaning the car for an inspection, in addition to finding the small letters for the trunk door, I found water in my wheel well for the spare tire in the trunk. I told them that they forgot to reattach the other end of a plastic tube that ran rain water in the trunk door top right corner. They said that they don't detach that. But they had detached the rubber foam seal on trunk door when they painted the car. The seal is in the same area of the door as the plastic tube. If I had known ahead of time about the small letters, I might not have gotten the work done there. Usually shops will replace whatever they took off the car, and not leave everything inside the car for the owner to put back. To be fair, they did put back some of the stuff I found in the car after I picked up the car- like the car insignia, the rubber foam seal on the trunk door.

So after negotiating a drop off date (16 May) to get my truck repainted, it took 11 days to start…read moreworking on it. 27 May. It was finished and ready for pick up on 6 June. I was off island until that evening. They were closed 7 June and I picked it up 8 June. The repainted color I am satisfied with but the detail work was mediocre at best. There is a ton of overspray on the rubber around the windows and rear view mirrors. Additionally, there are already a few chips in the paint in a few spots which will be a problem in the near future. This has been months of frustration. I am now just over it and will not return to this establishment again for paint work. I will say that the manager was apologetic about the delays due to staffing issues but honestly due to the way this was handled initially, I should have been a top priority and more detail and attention should have been given to my vehicle. In the manager's defense, he did take matters into his hands and conducted a majority of the work himself and I am appreciative of that. I have spent the last 2 hours attempting to clean up the overspray and it will take me several more to get it all removed. Overall , I wish this would have been handled better but you live and you learn. Again, I am satisfied with the color but not the delays in service nor the level of attention to detail. I paid a pretty penny for my vehicle and the paint job was not cheap. The expectations were high but not met. This is my honest assessment and I have no hard feelings towards the establishment nor the folks I have dealt with during this process. Mahalo!

Dave was great! I had some deep scratches on my hood and was worried about rust. He came out…read morequickly, gave me an affordable quote and made sure the scratches were properly sealed so that they wouldn't rust. I really appreciated his honesty and quality work. Highly recommend if you need touch-up paint repair!

Van door vs Concrete pillar, and obviously the pillar won. I got quotes from body shops and it…read morewould have costed close to $2500 out of pocket to repair. I did not want to pay my insurance deductible, and I also did want to repaint the quarter panel and bumper to blend the paint. My wife said she didn't care if it was repaired 100% since we have 3 boys and who knows what would happen in the future. I messaged David, and he responded very quickly. All his messages were responded within like 10-15 minutes, if not sooner. He is upfront on the expectations of the repair as he uses a brush and not spray. He buffed out the other smaller scratches and made the damage look 80% better, which is what he proposed. He also touched up some hood chips and a small chip on the rear bumper. He is a really nice guy, and he goes over the after care.. If you need touch up repair, you can save thousands of dollars.

I had such a great experience with this AC shop. The first shop I went to turned me away twice, so…read moreI was really grateful when I called here and was told I could come right over. Thankfully, they weren't too far away. When I arrived, the gentleman immediately welcomed me, pulled my van into the shop, and started diagnosing the issue. The customer service I received was exceptional, and I truly appreciate how helpful and accommodating they were. I'm looking forward to having them service my vehicle and would definitely recommend them to anyone looking for honest and great customer service. I also want to add that while my van was being diagnosed, the gentleman noticed my coolant was low and took the time to add more coolant for me. I truly appreciate that extra step. It showed me that they genuinely care about their customers and are willing to help beyond just the service they're providing. Small acts like that really stand out and mean a lot. Thank you for your kindness and for going above and beyond. I wanted to come back and update my review now that everything has been completed. I picked up my van, and the AC is working great! The repair was completed, and I'm very happy with the results. The final price was reasonable for the amount of labor involved, and I appreciate the work that was done. Overall, I'm satisfied with the service and look forward to bringing my van here again for future repairs and maintenance. Thank you, Auto Papa, for getting my AC back up and running!

I called in advance to make an appointment for an estimate and they said no need, just come and…read moreit'll be 10 mins. I did as they said and showed up. ALL 3 of the employees on the premises avoided me. No one even bothered to look at me. I tried to approach nicely saying excuse me, and all of them don't talk back. They just gesture their hands at me to go away. Like I am seriously shocked... Horrible service. To note, I did go to the office first because I read the sign. But no one was there and I waited with no one coming in to help me. So that is when I tried to ask the employees. I've never been here before so I wasn't sure if someone knew I was waiting since I had no appointment, per the phone call. Well, now I know to never come here.