I decided to give Big Al's another try 6 yrs later. My Children and I attended this time and we had…read morea much more pleasant experience. We went bowling, bought snacks, shoe rental and spent an additional $132 on 4 game cards with convenience fee. Bowling was fun although we had to ask an attendant to remove the bumpers. They appeared to be on all lanes and was a very intense process to get them off. Also we had a wonderful snack attendant who served us initially when we got there. I did not catch her name but she had long braids and suggested a pitcher of soda for our family as a better value than 4 standard drinks. I do want to stress that this is a cashless business and I do not support digital only businesses. I purchased summer bowling passes for my teenagers for a killer deal but am concerned on how they will be able to purchase snacks if I'm not there with my credit card but I believe there's a machine that converts cash into card. I'm not certain if that's what I heard. They had a lot of fun games for all ages to play. Beware as per usual to most Arcades with the exception of D&B's in my opinion it's going to take several $100's if not $1000's of dollars to obtain a decent prize. Unless you win jackpots. My boy's plan to save their tickets until they can get Something they want. There were a-lot Of teenage congregant's as usual to any arcade. One group threw an empty game card at my shoulder and were laughing when I looked up. Nevertheless it was a fun time.

I've now been here twice to bowl, and unfortunately both experiences were frustrating enough that I…read morewon't be bowling here again. Both visits had the same issue: the group next to us had no sense of bowling etiquette, and it was never addressed by staff. Their parties were oversized and ended up spilling into our space sitting in our seats, placing drinks on our table, and generally taking over the shared area. On top of that, their kids repeatedly came over to our lane, touching our tablet and interfering with our game. It made it really hard to enjoy what we paid for. What made it worse is that both times, the groups next to us were visibly drunk. That kind of environment might be expected at a bar, but when it starts impacting other guests' experience especially families it becomes a problem. There didn't seem to be any staff intervention to manage the situation or maintain a respectful atmosphere. Another frustrating point was the check-in process. I brought my own Brunswick bowling shoes, but I was still told I had to rent a pair anyway. The employee even said I could "just do whatever with them," which honestly makes no sense and feels like an unnecessary charge. Policies like that don't feel customer-friendly. To be fair, Big Al's is a fun place overall. The arcade games and general hangout vibe are great, and I'd still come back for that. But the bowling experience itself just isn't worth it based on what I've experienced. There's definitely room for improvement staff should be more proactive about enforcing basic bowling etiquette, making sure groups stay within their assigned seating areas and respect neighboring lanes. Better monitoring, especially when alcohol is involved, could help prevent disruptive behavior. Clear limits on group sizes per lane, ensuring kids stay within their own lane, and revisiting the shoe rental policy for guests who bring their own equipment would all go a long way in improving the experience. There's definitely potential here, but the bowling side needs better structure and oversight.

Been living in Upland for years and finally got a chance to try out this Bowlero location. Our…read morefriends wanted to go bowling and kindly invited us to tag along. Always plenty of parking here and the location is super easy to find. When we arrived there was a long line of people, but our friends were already checked in and we just had to get our shoes. The lane we were given was a decent size, couch on either side for each lane. I do like the surfboard tables, but they were kind of in the way and narrow with the table next to us every time we got up to bowl. Especially since the other table had pizza that was sticking out and I was nervous to knock it over every time I got up. We did unlimited games for 2 hours, that gave us enough time to get about 3 games in. I noticed plenty of balls were already in the ball return, so not sure if people go grab balls, or if they are just placed there to grab from. There were plenty of size options for the balls BUT I hate that we had to share with the lane next to us because they were eating pizza and grabbing the same balls and every time I went up the ball felt super greasy and gross. Cosmic bowling was really cool! Fun music videos and movies and other videos being shown on the screens down the lanes. I was expecting it to be darker inside though and having the black light pop out more. Inside also has a bar, food to order, arcade area, bathrooms and saw some people celebrating their birthday. They go all out with a neon sign and you're given a bowling pin that everyone signs. So that's cool to know if you plan on celebrating here. The manger was also kind and gave our friends coupons to come again and bowl two free games on their next visit so I thought that was really nice! All in all, I haven't been bowling in a minute, but it was fun to get together with friends, have a beer and just have fun!

Not sure why my review got taken down…read more Service is terrible, bartenders and kitchen staff are very rude. They seem to have attitude on busy nights. Bowling balls are a free for all, meaning if there's none out to take... well you gotta wait until someone is done with their balls. Mind you, I had to wait 15 minutes just to get balls for my family; and the balls I did get were greasy and nasty. Women's Restroom had no toilet paper. This place used to be good, but you're better off going to the bowling alley in Pomona or Rancho. THIS PLACE SUCKS

My goodness! I cannot say enough about Destiny!! We came to…read moretop golf for the first time on Sunday, June 7th for a birthday party. Destiny made this experience not only unforgettable but an experience that makes us want to return again. She was energetic, fun, attentive, and had one of the best attitudes of any server I have ever experienced anywhere. She did not skip a beat when it came to food, Drinks and checking on us, and she treated the birthday boy and his friends loke royalty, and made them feel so celebrated and loved! Some of the other parents and I have already begun planning our next trip there as a group, and we will definitely be coming on a day when we can request her. Thank you Top Golf and Destiny for an absolutely unforgettable day. Kim

We absolutely love top golf for a fun and relaxing evening, but the staff are the real reason we…read morecome! Henry greets us at the door by name and makes us laugh every night! He has such a personal touch, truly missing from most establishments these days, but ever so appreciated. He feels like an old friend and we look forward to seeing him every time we go! And hats off to Asia, the best waitress ever! We ask for her by name because she's just so completely enjoyable to have visit our bay. She is delightful and so efficient and as sweet as can be! We love golfing, but Asia and Henry put the top in Topgolf! The Sparks

We plann saw ed a legendary party package for our twins. Bowlero did a great job. Zion was our…read moreparty coordinator/runner/ bowling go to guy. The 15 kids that came had a blast. The 13+ adults were relaxed enough to enjoy a game or two of bowling. We will return. Thank you Zion!

I have nothing but great things to say about the Fontana location. From the first time there I…read morevalued the customer service we received. Yes they over priced but they make it up with there ability to make you feel at home. They go above and beyond from their League representative Carmen Castle to their managers Danny, Chase and Alex to the employees Angie the bartender front desk Melissa is awesome along with Amanda. Granted there have situations there on weekends but nothing that makes me feel unsafe. I recommend this bowling alley to everyone I speak with. I am hooked we now are part of a couple of leagues and I look forward to going there every time.

Back to Monday night bowling last night after a month off! It was crowded with league players for…read more2/3 of the lanes on the east side and there are maybe 8-10 lanes free for individual bowlers to play on the west side. So if you plan to take advantage of the $4 per game deal, either come early or stop by later (we're outta there by 8 lol). There are always fun events advertised at the front desk! Next up is a Dodger watch party on Saturday April 25 at 4!

Holy molium, it's Bowlium!...We were at another bowling alley that was busy hosting a tourney, so…read morethe staff recommended checking this place out. It's a striking building to look at especially during the evenings. A blast from the past with the smells to go with it. 32 Lanes as it proudly states out front, and we were given lane #26. Plenty of the lanes available too, and with that a large selection of balls. The lights were dimly lit in the place, and folks of all levels were playing that night. Fancy high-powered spinning and frequent gutter balls, we were squarely near the lower end of that spectrum. Different game modes on the screen included cartoons/animations of bowling pins, sea creatures, and comic book characters, which added some charm to an otherwise similar experience. At one point, the guys on the lane to the left gave us some good pointers, though I cannot say I will bowl enough to retain any of the muscle memory. All in all, a nice way to spend the evening.

Jacob and Santiago you guys rock! Came here for a birthday party and the service he provided was…read moreamazing! Jacob handled a whole party by himself and he was so patient. Not that there was any issues, but it can be overwhelming On the other hand, there was an unruly father who would not take no for an answer. Santiago had to get the manager and security because some dad was arguing with the poor employee about not letting his son go on a ride because he was too short. The manager came with security two separate times and he still would not listen. Thanks Bullwinkles , thank you for keeping us safe!

My wife, son and I recently visited Bullwinkle's in Upland for the first time and our experience…read morewasn't that great. We had taken our son to go use the batting cages and when we got to the counter there wasn't anyone to assist us with getting a bat or hat. We waited a good 10 minutes and when we noticed the person who was supposed to help us was out there batting while he was working. I had to go to the front counter to go complain because it wasn't fair for us to be waiting so long. Another thing that we didn't like was if you have Schools first debit card for some reason they couldn't take it. The good thing was we had cash with us, but if we didn't we were going to be screwed. All I got to say is they have to work better with customer service.

Came here with a group of friends to watch the Mexico vs. South Korea World Cup match, and we had a…read moregreat time. The best decision we made was reserving a table ahead of time. The place was absolutely packed by game time. When we arrived, our reserved table was ready and located right in front of one of the large screens, which made for a great viewing experience. Walk-ins were still welcomed, but they were seated in other areas. I also noticed that some people who had reservations but arrived late ended up standing by the bar to watch the game. If you're planning to watch a major sporting event here, definitely show up early even if you have a reservation. Food was decent. Drinks were decent. Nothing really stood out, but everything was solid enough for game day. The atmosphere was great and it was a fun place to watch the match with friends. My biggest issue was the automatic 20% gratuity. Yes, they were able to split our party of 14+ into five separate checks, which was appreciated. But automatically charging 20% on every bill felt ridiculous considering how packed the place was and how mediocre the service was throughout the night. The staff was clearly overwhelmed, service was slow, and getting attention from a server wasn't always easy. It felt like they were operating beyond a comfortable capacity (well over maximum capacity). I don't mind tipping well for great service. In fact, I usually do. But an automatic 20% gratuity for average-at-best service felt excessive and took away from an otherwise enjoyable experience. Overall, we had a great time. The game-day atmosphere, large screens, and reserved seating made for a memorable experience. I'd definitely come back to watch another big match.

The manager, Adam, was amazing. After having a bad experience in getting some type of customer…read moreservice at the Irvine Location, Adam heard the issue we had and resolved it by getting us an unlimited card for the day. Long story short, there was a network issue nationwide at DnB yesterday, and the best the manager did was give us a $10 credit. Keep in mind, I had an unlimited card that I paid for and yesterday was the last day to use it. I planned on staying there with my daughter for at least 2 hours, but that was cut short because all we got was a $10 credit which was done in less than 10 min. However, Adam, was able to make things right and even though my unlimited card expired today, he was able to get me an all day card to use. Excellent customer service!! Give that man a raise and because of him, we will continue to spend money here at Dnb!

As a small business owner, it is difficult to find a space in Chino Valley for a team meeting…read moreoutside of the work space. I also love supporting our small businesses in our community. We recently held our annual employee meeting, training and celebration at Infuzion Zone, and it was a fantastic experience from start to finish. The owner was extremely helpful and went out of her way to ensure we had a safe and welcoming space for our team to reflect on last year's accomplishments and plan for the coming year. The facility was spotless and having access to a private room made our meeting both comfortable and productive. After our meeting, we were able to unwind and celebrate together by playing some classic arcade games, which was a fun and unique perk. We didn't have enough time to play a game of Laser Tag, but we will plan another outing to get our game on. The combination of a clean, well-maintained space and the thoughtful support from the staff made Infuzion Zone the perfect venue for our event. Highly recommend for company gatherings, team-building, or any group celebration. Thank you Infuzion Zone!

I had an amazing time at Infuzion Zone doing laser tag! The experience was so much fun from start…read moreto finish. One of the staff members, Elah, explained the game perfectly and made everything super easy to understand. She was incredibly sweet, welcoming, and made the whole experience even better. The laser tag itself was exciting, well-organized, and honestly way more fun than I expected. I would 100% come back again and I'm even considering having my birthday here... even though I'm in my early twenties. That's how good it was!