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    Customized Cleaning and Organizing Services

    3.7 (83 reviews)
    Closed 9:00 am - 10:00 pm

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    Services - Customized Cleaning and Organizing Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Customized Cleaning and Organizing Services Photos

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    Recommended Reviews - Customized Cleaning and Organizing Services

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    Clean window
    Melisa G.

    Customized Cleaning is the best. I recommend 100% We asked Valerie and her crew to come out our home we were moving out of to clean a 3 bedroom 3 in a half bathroom to do the last minute white glove cleanup. They did an amazing job. They even came back two weeks later, because the lame land lord wanted windows cleaned as well even though Valerie and her crew along with my fiancé and I cleaned that 3 times prior. Again the Customized Cleaning did a great job. I would recommend them to my family and friends.

    Stove is cleaned!

    Nina is great, she came in with Arlene who cleaned my house and let me tell you! She did such a fantastic job! My kitchen is absolutely clean and my house feels so refreshed! I love the feeling of a clean house! I highly recommend! Nina makes sure you're a happy client! Keep in mind windows are an extra charge but honestly seeing my windows clean was worth it. Thank you Nina and Arlene you girls made my day!

    The dirt on my swiffer. I had to mop again AFTER they left because they mopped with a dirty mop.
    Shay B.

    I would not hire this company again. Poor job. I had to Re-clean my house after they left. I would never use them or recommend them to anyone. I was extremely unhappy and requested a partial refund. I received my partial refund of 50 dollars. The total was 205. This review will be in parts. Getting started, the cleaning process, the results, customer service, and final thoughts. 1. Getting started. Booking was easy enough. Communication was fast and easy. I specifically asked what was included and I was told everything except for windows and they would let me know if something was extra. When they arrived we did a walk through and agreed on everything that needed to be done. I attached the price quote and the text messages. They were supposed to clean the kitchen, 2 1/2 bathrooms- with the tub and shower being included. Dust blinds, sweep and mop the whole house. 2. The cleaning process. I've hired cleaners before, usually I just tell them what needs to be done and it gets done. This cleaner needed A LOT of direction. She was asked to clean the living room. She asked me if she should vacuum the rug? Should I clean this book shelf? Should I clean the end table. I had to work, so I left and she basically didn't wash the dishes because "she didn't know we wanted her to wash the dishes". She had to be asked to re-mop and the floor was still dirty because the mop she was using was dirty. Just overall terrible job cleaning. Didn't touch the blinds- even though I specifically reminded her to dust the blinds before my meeting. My husband said he pointed it out and she said she didn't know I wanted the blinds cleaned. Streaks, dirt still visible, sink packed with dishes, dirty microwave, dirty shower, dusty blinds. I would give 0 stars. But the only good thing- she cleaned out the fridge and she did a really good job with that. She also asked my husband to move the sofa and she cleaned under the couch. 3. Results were poor. I was working when they were finished and I couldn't check on them. My husband said he pointed out the things that were dirty, but there was excuse after excuse why they couldn't clean something or why the house still looked dirty after they were done. I called them back to complain, and she said the next available appointment was Thursday after 3pm. Today is Tuesday. Basically I should leave my house dirty for 2 days so she can come back. I requested a partial refund. Nina was very prompt and gave me the refund immediately. I appreciated the quick remedy. 4. Customer service- they gave me the partial refund. At first she offered 20 dollars off my next cleaning and basically told me "that's it? Just the dishes" and I listed off the the things still dirty in the house. It was just excuse after excuse about why the house was not cleaned well. They offered to return in TWO days to wash the dishes and re-clean, but that's unacceptable. I just spent money on house cleaning, why would I now sit in a dirty kitchen. for 2 more days?! I hired a cleaning service because I needed help, but instead I spent 2 hours cleaning after the "cleaners" left. I was so disappointed and frustrated. 5. Final thoughts- choose a different company. Period. Poor job done. I clean better on my own, defeats the purpose of hiring a cleaner that doesn't know how to clean. Imagine hiring a chef that doesn't cook. Or a gardener that doesn't cut grass. I hired a house cleaner that doesn't clean. This is the type of company that tries to do as little as possible. If you don't say "wash dishes", they won't wash them and won't even double check. If you don't say "clean baseboards" they won't clean them- even though it's what they quoted (see price quote) Worst experience with a cleaning service. Edit: as you can see by the reply of the business owner, she's unprofessional, makes excuses for the poor quality of work and lies. You mopped 3 times because it was poorly done with a dirty mop (evidenced by me needing to mop a 4th time when you left). My ONE child NEVER walked over it. Imagine if someone had multiple children. If you're hired to clean a living room and the customer has children, wouldn't part of the job be cleaning up things on the floor?!? Clearly Nina has demonstrated that they don't want customers who have children because it's not part of their job. Good luck in your business. The reviews are clear (I'm not the only person. This is a clear pattern), they have poor quality of work and poor cstomer service. Imagine a house keeper saying that cleaning up toys from the floor "isn't her job".

    Really?!!

    This was by far the most terrible housekeeping service that I ever encountered I simply requested for my living room and my kitchen to be clean I paid $135 for someone to come down wipe my counter down and mop my kitchen floor and my living room floor that was all the person did and he put my dishes in my mop bucket and sat it on my counter top. Didn't wash the dishes, didn't clean the stove top or clean the outside of the refrigerator or the microwave didn't clean behind the Christmas tree mind you I don't even have furniture in my living room my house should've been the easiest possible because I don't hardly have any furniture in my living room I do not recommend this place Nina (owner) is going around picking the people that need work which I understand however these people are not properly trained to clean houses DO NOT HIRE By far the worst... I tipped $10 because he water my plant!!!! And he performed a service.., I am not upset at the worker I am upset at the owner Nina she is scamming people.. she told my daughter he is going to wash the dishes and he didn't... poor service Report them!!!!! I will be suing!!!! Please use your better judgement they have several bad reviews

    Doesn't look like they scrubbed out the sink at all.

    Update: She is now refusing to give me a receipt because I wrote a bad review. (I was exhausted on Sunday and now this) I don't really like to post negative reviews, but I think it's important that others know about the quality of service that I received. This was supposed to be a move-in cleaning service and they were there for a total of an hour and a half. I basically had to re-clean the entire house. She said they would come back but based on the quality of service that I received, I did not see that as an option. My entire home was vacant and now it's full. I'm quite certain they would not clean any better than they did the first time. I am extremely disappointed with this company and the "come-on"rate. If they used chemicals on my cabinetry, which were basically brand new, it was going to be extra charge for each shelf. I had another company come out for a clean-out service on my mom's home and I think I paid $250 and she even did the blinds and the windows. Hence, I would not recommend this company at all.

    Before
    Tiffany K.

    We needed cleaning services done as we were moving out and wanted to make sure we retained most our security deposit. Nina was always quick to respond and very straightforward in her answers. Here are before and after photos of what her team was able to accomplish in just 2 hours and reasonably priced! They even managed to scrub the kitchen sink which was very old and worn out to when we first moved in! Would recommend!

    Again, this is AFTER the deep clean.

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    Photo of Afra F.
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    3 years ago

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    Nina E.

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    Nina E.

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    Nina E.

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    Nina E.

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    Photo of Amar R.
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    3 years ago

    Nina showed up on time with her helper who cleaned the house well. She was courteous and nice to talk with.

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    Nina E.

    Thank you for being a great client

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    Photo of Nancy K.
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    4 years ago

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    Nina E.

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    3 years ago

    Highly recommended. Great communication and Chris did an amazing job cleaning the house.

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    Nina E.

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    3 years ago

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    Nina E.

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    Page 1 of 3

    Ask the Community - Customized Cleaning and Organizing Services

    Review Highlights - Customized Cleaning and Organizing Services

    Nina is great, she came in with Arlene who cleaned my house and let me tell you!

    Mentioned in 34 reviews

    Read more highlights

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    Customized Cleaning and Organizing Services - homecleaning - Updated August 2026

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