I always have an amazing experience with Jimenez Glass! From start to finish, their service was…read moretop-notch. They responded quickly, showed up on time, and handled my window repair with professionalism and care. The quality of the work was excellent! You can tell they really take pride in what they do. What stood out most was their honesty and fair pricing. No hidden fees, no upselling just straightforward, reliable service. They also made sure everything was cleaned up perfectly before leaving, which I really appreciated. If you're looking for someone dependable, skilled, and efficient for window repairs, I highly recommend Jimenez Glass. I'll definitely be using them again in the future!

Poor customer service. Asked for an estimate. Provided pictures and hit a rough price. Asked them…read moreto come out and measure (one shower door is custom and I wanted to see the hold and black matte finishes). Scheduled a time. Texted after they were over 20 minutes late. Guillermo said he'd be here in twenty minutes. An hour after the scheduled time, he pulled up in front of the house. Within a couple minutes of parking, he called and said: "I don't think I'm the right fit for this job." He hadn't even entered the house or looked at the project. Not sure why he bothered to drive the 25 minutes to not even look at it give a final price on the job. Is it because I'm an Anglo and not Hispanic. If so...seems petty and racist. Had I known before, I would have tried to give business. After reviewing your response, I went back and checked the security camera. You were clearly on your phone...not "unloading levels and measuring equipment." You were also blocking the driveway. My wife's request that you not block the driveway was reasonable. Your response to that request feels like an overreaction. Regardless, I agree that your company is clearly not the one I should work with. I'm sure other potential customers would feel the same. Your actions and words do not support your statement that you "treat every customer equally." I don't feel treated equally. I feel discriminated against.

Shawn was attentive, communicative, and fast! Full recommend…read more Because people like lists: 1) Shawn is the man! 2) great glass work at whatever size you need 3) after a few texts he got my specifications and delivered my glass to the house so I could finish my project 4) all these rave reviews ain't because he's cheap and flakey... hit up top glass for your glass needs.

Came right out, took the measurements, and gave me a quote. Glass was ordered and installed…read morewithin a week. Looks great and will definitely use again.

Eric helped us to fix the balancer. Find the right parts and installed it…read more He is very good communicating, charge a reasonable price, on time, reliable and responsible. When there is some glitches or not perfectly installed, he took the time to fix it. Quality and trustworthy service. Nice guy. Will recommend to our friend.

AT Glass immediately came out and quoted a replacement for my double pane 3'x4' window. It took a…read morefew days to fabricate then Eric installed without any problems. He did an excellent job at a fair price.

Good work and reasonable prices. Will use again…read more He replaced a bathroom window that had a broken seal and had moisture in between the panes.

Fast and cleaned up. Added pre primed moulding but did not paint moulding. I should have teated the…read moredoor in person tho. I would have preferred a different handle/way of locking

I have a. Hugh Glass Window on my House…read more One of the Neighborhood Kids accidentally hit it with a Baseball!! That Put a Nice sized Crack right in the Middle of the Giant Picture Window!! Of course no one told me that it Happened until I noticed it and Checked my Cameras and saw the Culprits !!!! Then add the Little Earthquakes we been having , my Picture Window looked like a Road Map of Cracks So I called 4 People for Estimates !!! I figured I might as well Upgrade the Window to a Nice One !!! Manor Window & Glass was one of the 4 Companies I Called!!! I liked that he was a Local Company and that they have been Serving San Leandro for Decades!!! He came out and we discussed my Options!!! I Chose a Custom Dual Slider Window!!! The Window is so large it was going to take 4 Weeks to Custom Fabricate !!! Mark the Owner came to my house to Verify the Measurements and the Type of Window I wanted and the Company!!! I then gave him a Deposit! To have the Window made and Installation when it arrived!!! The Window arrived 4 Weeks later and Mark Called to Schedule Installation!!!! The Installation Team Mark sent was Awesome!!! They were Friendly and Professional and Efficient!!! They put Drop Cloths In and Outside my House !!! They then they put Adhesive Tape on the Whole Broken Window Inside and Out then they Broke The Cracked Window out and Folded The Pieces and Removed Them to their Installation Truck for Disposal!!! They then removed the Last of the Existing Window !!! They cleaned the existing window frame and Vacuumed the Entire Window Opening and my Carpets and the Outside Window Frame!! They then Grabbed my New Window and Test Fitted it!!! They trimmed my new window and then Set it and Mounted it and Anchored it down with 4 Inch Screws!! They Then Caulked my New Window in and Sealed it up!!! They Even gave me a Wood Dowel Rod I could Set in the Window Track !! So a Burglar Couldn't pop the Slider open from outside!! The Installers left my house nice and clean!!! Then Mark came by and I paid the Balance Off on the Window and Installation!!! I will definitely use Mark and Manor Window & Glass again for my Window Needs!!! They are a Baller On A Budget Approved Establishment and Service!!! I keep my Pimp Hands Strong!!! Number 34 out of the Top 50 most Prolific Yelp Elites of 2025 !!!!

Good work, reasonable price. A lot of people won't help with smaller jobs, but Mark took care of…read moreit no problem. Highly recommended.

I was referred to Ed and I reached out to him and he was able to schedule me in same week. Ed and…read morehis wife came to repair the glass on my window instead of me replacing the whole window and I am so impressed and very happy with the final result. I highly recommend him for any glass repairs! His prices are fair and he was great to work with. Lovely working couple and would definitely reach out to them again for any repairs in the future. If you want great quality, reach out to Ed!!

I'm so glad that I called Bayview Glass & Mirror for what I thought would be a simple job. But of…read morecourse it's a 40 year old garden window frame which made nothing about it easy. Ed and Carol worked at it until it was perfect. Also, while talking about how glad I was to have found them, they told me that there is another company called Bayview Window. DON'T BE FOOLED. That is not them. And evidently that person is not one you'd want to work with.

Great work !!! I…read morelove my new shower door that they did for my bathroom :) Jorge came over...took measurements and within a week's time had my new custom shower sliding door made, completed and ready to install. Armando did a beautiful job of installing my new shower door and did an excellent/professional job removing the old shower door and cleaning up all of the old shower residue. These guys do a great job and the quality of material they use on their shower doors are great...I have absolutely no complaints and would call them in an heartbeat to do any of my future custom glass work/jobs...5 STARS!!! :)

Being in real estate, I've worked with a lot of vendors over the years, and J's Windows is one of…read morethe very best. I've used them at least three times in the past year--on two of my listings as well as at my own home--and every experience has been outstanding. One of my listings was vandalized, and J's Windows was able to replace the damaged double-pane windows incredibly quickly, helping us get the home back in showing condition with minimal delay. Most recently, a pane of glass in my backyard sliding door broke. I reached out to Heather at 1:35 p.m. on a Friday, and by 4:20 p.m. the window had already been replaced! I know that kind of turnaround isn't always possible, but I got lucky because they had the exact piece of glass in stock. Rather than making me wait through the weekend, Heather immediately sent her crew out to take care of it. Their team was prompt, professional, and left everything spotless. If you're in the San Jose area and need window repair or replacement, I highly recommend J's Windows. They consistently provide exceptional service and have earned my trust time and time again.

We needed a new glass door for our shower. I got 3 quotes and J&M had the best price for what we…read moreneeded and were quick to respond. They were super flexible with all the scheduling changes I had to request because our contractor took longer than expected. They were ready to install the door 3 business days after the measurements were taken. Most importantly, the door looks amazing. Marco did a great job with the installation. The way he installed it looks much better than the prior glass door we had installed by another company. I suspect it will stay much cleaner as well on the edges. He installed it in a way that makes our small shower stall feel more spacious. The glass door was the finishing touch on our bathroom remodel! Highly recommend.

I remodeled 2 bathrooms. The first one I didn't know that I had to find my own glass door guy, so…read moreI let the contractor did the referral. They didn't do a good job. So for my guest bathroom that has a tub, I decided to find my own glass guy. After a few conversations after signing up on a project in Yelp, I settled down with J&M and it did not disappoint. First off, the quoting process. I had no idea what were the industry jargons and I went along with the most trendy stuff and it was pricey. After chatting around, I got back to J&M because their reviews had the best quality indicator. So I asked them why they quoted me so high. Immediately they could see the problem that I was comparing different products and was able to meet my budget with the product that I was actually looking for. And they responded so quickly in the initial quoting process and gave me all the details including how soon ahead I needed to request their measurement and making appointment. Then as soon as the tile guy finished the tilework around the tub, I pinged J&M for an appointment, incredibly, they could do it the next day without even coming for a measurement. So far I only provided my tub size! And indeed they showed up, on time, and only took less than an hour to install. Marco did a great job and it looks nice, steady and budget friendly. I'm very happy with the J&M experience.

He was quick and reasonable to fix a broken window in one day! Recommend this business!!!read more

Don't bother with this guy. Came out to give us a quote on 2/2, said will have a quote to us by end…read moreof the week 2/6. Texted him on 2/10, no rely. Called him on 2/13, said he will get us the quote that day. Heard nothing from him and tried calling again on 2/20, that's THREE WEEKS after he came out, can't get a hold of him. RESPONSE TO OWNER: Posting our text and call log here for the world to see. Yes you finally responded after I called AGAIN on 2/20, that's after I already posted this review. You told us you will give us a quote in 3 days, took almost 3 weeks. Never once during those 3 weeks did you reach out to let us know what was going on. Look at the logs and texts, just bunch of outgoing calls from me and me texting you for update. There is no reason for me to lie to ruin your business, I said nothing negative about your quote or your work (can't attest to that). If I didn't like your quote, I could just say that, that's what reviews are for. My issue is that you're just not a very responsive business owner in my experience. I'm even more annoyed now that you accused me of lying instead of owing up to your mistakes.

Brad who is the owner is who I worked with. He takes his time to understand what you want and…read morebuilds it exactly the way you want it. If you want old school craftsmanship and customer service this man is who you want on the job. Can't say enough good things about the work and customer service, and Brad is a great guy too!

I definitely recommend Brad and Classic Glass and Shower. I thought I had an issue with my windows…read moreleaking air between the panes, but when he came out (even on a Saturday), he saw that it was fine and we discussed other options to make the house warmer in the winter. He replaced the glass with low e coating and new argon gas and it's really helped in the winter. He's got a lot of experience and can help guide you on what's best for your situation, not just selling the most expensive thing.