Alexzander was great. He replaced my water heater in my rental condo same day. I then hand him…read morereplace the water heater in my primary residence. Polite, efficient and reasonable.

Alex installed a new Hot Water Heater for us. He was very professional. Provided us with a clear…read moreand fair estimate. Completed the job in a very timely manner and keep the work area very clean and organized. I would highly recommend him.

I called Priority One air conditioning after hours on Friday May 22nd 2026 as our central air…read moreconditioner just stopped working. I would have been happy to hear back from Priority One on Sat May 23rd that they could come out Tuesday May 26th but instead was told they could send a tech out on Say May 23rd, This is what customer service is all about...Tech Greg Cardwell showed up to the house after 2pm on Sat May 23rd...he was very professional and explained in detail what needed to be replaced.... AMAZING CUSTOMER SERVICE!!!!

Jonathan came over and installed my new Smart Thermostat. He knew all the known brand models…read moreavailable and guided me through the phone application, wi-fi and setup process. I thank owner Roy for sending me his best field tech, who is also a Service Manager. We have been using Priority One for many years, and they offer a great value in the desert.

FAST RESPONSE and on time. I was greeted by Thomas and his associate Shaq. They quickly diagnosed…read morethe problem, and couldn't find any issues. I would highly recommend this company.

SOS is absolute trash can of a company. Hired a plumber to inspect for a leak, the SOS plumber…read moreproceeded to tell my wife she is menopausal because she felt the floor was hot. It was clear Plumber did not want to work. After insulting my wife he continued to state there was no leak even though there was clear evidence there was a leak. Hired plumber #2 who confirmed slab leak and now SOS lost the job, congrats SOS!

What a fantastic experience! Starting off with meeting their salesman Julien who showed up on time,…read morewearing a company shirt and listened to what type of system I wanted and what my budget was and then presented me with 3 options all within my budget and within 2 hours of our meeting! Next came the 3 person installation crew: Aaron, Johnathan and Jesus Jr. They showed up on time, in uniform and introduced themselves to me. They installed my new split system ac unit with an inverter compressor with a gas heat fan coil unit and installed new diffusers throughout the house in 10.5 hours working non-stop (I gave them access to the drinks in my mini fridge to keep them hydrated) but I was very impressed with their work ethic! They even fixed the 2 pre-existing issues I had with no air flow in 2 of 3 rooms by rounding out my duct work that had become squished. In the course of moving the old fan coil unit out and the new fan coil unit into the attic, the ceiling sheetrock was cracked; they took pictures and reported it to their boss and brought it to my attention. So, Next Level scheduled a repair man for the ceiling and a Tech to investigate the lack of air flow in the kitchen. 2 days later Roberto and Bryon showed up first thing in the morning. Roberto not only did a great job repairing my ceiling, he also repaired the area around the new thermostat that needed touching up. Bryon adjusted the volume dampers we added to our existing ductwork to force more air to the kitchen that had always been starved of air flow. My whole house is now very comfortable and I'm actually looking forward to receiving my electric bill to see how much I'll be saving!!! I found Next Level by using Google AI and asking for the best AC companies with the best pricing and the highest customer satisfaction ratings and Next Level was one of five companies I interviewed. They obviously have earned their reputation in this valley!!! Thanks again to everyone at Next Level for taking of me.

Our home air conditioning system was not cooling our home, as a result we contacted Next Levesl…read moreair. l spoke to Leo, he was great, he fully explained the problem and what needed to be done to find and fix the problem. He was able to give us a ball park figure of the probable cost. That was something that the company that originally installed the equipment was unable to do. Finally everything was done as quickly as possible and the guys that did the work were great. What an amazing company, I highly recommend them, a truly 5 star company.

I needed a gas line split and routed to my grill. They did great work. Easy to schedule.read more

I have used Scotty Foy Plumbing for 2 emergencies - and another 3 or 4 pluming items, the latest a…read morenew toilet install. Robbie had that new toilet installed in less an hour including using a much more substantial wax ring. These men are the best. The office is excellent as is the response, workers and reasonable costs. Scotty Foy has put together an excellent team. Merry Christmas & I hope I only have "planned" service needs in the coming year! Nancy S.

I had an issue doing a shower repair by myself and I hit a dead end. I called this company and the…read moregentleman that answered the phone gave me a tip to help me. And mind you, he could've easily just said no wait till I get there and then I'll fix it. But, instead he gave me a valuable tip to do it myself. And it worked! So I no longer needed his help, but I will tell you that in the future, I will call this company versus anyone else.

Anthony fixed my faucet in the backyard. The pipes was shaky coming out of the wall, and looked…read morefragile & old pipes despite being less than 6 years old. He stabilized the whole fixture, added an extra faucet that I requested, a shut off lever and everything works well. I recommend him but I must add he was a bit difficult to schedule at first because he was working on a previous job. Well sometimes plumbers don't always know how long a job will last until its done. But he did a good job on my faucet.

I can't recommend Delena, Daniel, Jack and Gabriel enough…read more I had just moved into a new house and of course the HVAC system failed the first night as it dropped under 45 degrees. Delena called me back at 7 am and Daniel was there by 10 am and figured out a work around. The team put together a program and repair and parts plan that was a great value and timely and out in 110 percent during a challenging time for me and terrible weather. I highly recommend them. For repairs or a new system they are equally qualified

My American Express card refunded my $270 fee this company charged for inadequate work another…read moreplumbing company had to repair.

Our a/c went down this past weekend. The outdoor unit stopped running so the fan was just pushing…read morewarm air through the house, making it unbearable. I went onto the website on Sunday and booked an appointment for Monday afternoon. We were expecting the technician to show up between 3-6 p.m., but were thrilled when Christian called to ask if he could stop by a couple of hours earlier. He was very courteous and knowledgeable, and quickly diagnosed the unit and had cool air flowing again within about 30 minutes. He offered several service options, provided his opinions, and let me make my decisions without pressure. I was thrilled with NexGen when they installed the system seven years ago and am just as happy with their ongoing service of the system!

Signed up for the monthly plan , made appointment, was confirmed for 8-11, was called around 10…read morewas told it was rescheduled for tomorrow 3-6pm , wtf , now by dogs are suffering from their mistake of overbooking and you have NO PRIORITY like they tell you . Nextgen - you DISAPPOINTED US , now we are suffering more for a lie Bye- your phone people need to LEARN how to talk with customers- you messed up my appointment and I should call back to see if anyone cancelled - this is the stupidity of an uneducated customer service person , Ai will be a lot better then this mess -You should CALL ME if YOU FUCKED UP - Customer Service !!!! Duh Was I drop today since I am NOW part of your monthly guarantee income ? Wow - just surprised how aweful Customer service is getting with companies

As homeowners and full-time residents of the Coachella Valley, we prefer to work with locally owned…read moresmall businesses whenever possible, and All Desert Plumbing, Heating & Air Conditioning has been a great fit for us. Danny has been an excellent resource; his expertise is extremely valuable, and he's always been responsive whenever we've reached out since purchasing our home in February. He answers quickly, shows up promptly, and the pricing has been fair and competitive. It's clear this is a local, family-run business that takes pride in being personable, honest, and efficient. We have a few larger projects coming up, and we feel confident knowing All Desert will be up to the task. Highly recommend them for anyone looking for reliable plumbing and HVAC service in the area!

​my aircondioner wasn't working it was staying very very hot I called All Plumbing Heating and Air…read more They came over the same day that I called Ed realized very quickly what the problem was . He replaced it and it worked perfect and he was in and out of here in like a half an hour. Very professional a very very wonderful company I would recommend this company to everybody . Brianna the office manager was unbelievably professional very sweet and extremely willing to help me because of course I was panicking and they came over right away and I can't say enough wonderful things about this company . Thank you so much to Ed Danny Chris Brianna and the whole company.

We received amazing service. Ryan solved the situation quickly by finding a solution to water…read morefiltering into the waterline in the fridge. Very professional, polite, and prompt.

They did a repair which should have lasted more than one year. It leaked one year later and since…read moreover one year, they charged again. The service charge is $160/hr. Took the service person less than 45 minutes to replace the washer. Too expensive. Try someone else and ask for their service rate.