While I applaud CVS for implementing a "Mobile" line, their management of said line has been poor…read more They promote using the Mobile App as a way to "skip the line", but the wait is often as long as the non-mobile line. Some suggestions for improvement: 1) Prioritize people waiting in the mobile line (ALL/MOST REGISTERS should take people in the mobile line before anyone in the "regular" line). 2) Put up better signage. State that one must have the mobile app already installed and have a barcode ready for scanning. Anyone who doesn't should be sent to the regular line. 3) Better training. Make sure all representatives are instructed to follow #1 & #2. By doing so, CVS would move "easier" transactions more quickly and would incent more people to download and manage prescriptions on the app.

went to CVS to pick up my dad's prescription. The first pharmacist very nice Asian doctor who…read morehelped me was very kind and professional. However, another pharmacist who introduced himself as Kam repeatedly asked me to scan a QR code for survey. I was drowsy from my medication and he said you need to put this code number let me put it in your phone i said ok he took my iPhone and completed and submitted the survey himself without my permission. I immediately asked, "What are you doing?" and tried to take my phone back he hold my phone and , he had already submitted the survey very quick I felt misled and very uncomfortable No employee should ever complete a customer survey on a customer's personal phone without their clear consent.

Horrible customer service. I saw a group of 4 girls leaving the store and as I walked up to the…read morestore to use the restroom while getting gas for my car the woman working there said she was locking up at a random hour. It was extremely rude. I live right around the corner so Instead of filling up the car with gas I left due to her rudeness. I won't be coming back.

This Power Market gas station and market is pretty cool. Stopped here not long ago to get some…read moregas, and load up on some snacks. I have seen and been by this place a billion times, but never bothered to sneak inside. Great market and service. I wanna come back.

June 2024 | Marina del Rey: On the way home, I stopped at Walgreens to pick up an item I had…read morecreated & ordered online to include with a gift! I was grateful for the 1 Hour Photo Department! Personality Plus: Even better, when I arrived at the Photo Department, Kanishka was immediately welcoming, conversation flowed easily, and she was so friendly! Thanks again for excellent customer service! She was so upbeat; great vibe! Minus One: I'm taking away a star, because I was looking forward to picking up a product that showed in stock at this location. When I arrived, I was told that the product was not sold at the location at all. I had to backtrack and go to a completely different store, which had the product! Overall: Friendly customer service, as well as a friendly customer who also gave me a tip regarding the product I was looking for! Score!

Great pharmacy customer service. I changed from cvs and happy I did since cvs was always lines and…read moreout of stock in meds

Located right on the corner with their own parking lot So…read moreconvenient and well stocked Love the variety of coffees and cold drinks Great staff!!

1-Star Review…read more Absolutely horrible customer service at the 7-Eleven located at 5495 Sepulveda. I visited around 8:30 PM on August 28, 2026, and the employee working was rude as fuck, disrespectful, and completely unprofessional. His attitude was nasty and unnecessary, especially toward a paying customer. I don't care who you are or where you're from--if you work in customer service, learn how to speak to people with basic respect. Customers should not have to spend their money somewhere and be treated like they're bothering the employee just for walking in. Management seriously needs to address the way customers are being treated at this location. Do better, 7-Eleven.

Customer service is great by all the cashier's, Music is…read moregood when in-store Love the variety of offerings Cold beer,Water,Soda, Chips household supplies too Haven't had a issue with finding parking on the lot

I've been to this store a few handful of times & always an easy going no continuing resentment…read moreabout my experience with the checker. Last two trips were uncomfortable and unforgettable. From having my bag of chips kinda flicked at me after purchase to stairing down me and my 5year old daughter outside the store till we left... I would appreciate a call from the owner of this establishment to correct this misbehavior.

Friendly staff and they have pretty much everything you need, very convenient. The place is nice…read moreand clean.

From the owner: We open every day from 7am to 10pm. Convenience store. Vape beer smoke wineread more

The employees Olga and Bati Pulga have the worst attitude. I came here looking it purchase a…read morelottery ticket and simply asked when the next drawing is. They were so incompetent and ignorant, from a lack of the English language, they couldn't even answer my question. Other customers in line were laughing at how terrible these women are. Then Bati Pulga comes out and screams at me at the top of her lungs each of the lottery draws. Are you serious? This is how you treat customers? The owner needs to take serious account of whom he hires. I guess they pay these women minimum wage and they are miserable as other yelpers gave mentioned. But you have lost my business permanently and many others. As I was asking out a man walked up to me and commented how rude Bati Pulga was. This speaks volumes about how bad these woman are.

Buyer beware!!!! After looking at my credit card bill, they…read morecharge me a dollar to use my credit card when buying gas. I will absolutely try to stay away from this place and only get gas if I am running red on empty. People are nice and it's clean. That's why they got an extra star

Awful store. Rude employees. Advertised items that are never in stock. The meat department is a…read morejoke. They have no idea what is or isn't on sale. Their sale items are always priced wrong. The lines are always long due to only on check stand being open. The quality of the produce sucks. I live right across the street from them, and would rather drive anywhere else than go here.

I used to shop here Almost every day more than 20 years ago, I run it from time to time when I'm in…read morethe neighborhood and boy hasn't changed! The meat is gross , the last package I got stunk so bad I immediately returned it but the whole meat department is a sad joke, they should be embarrassed, but I don't think they are with all the bad reviews they have, I don't see how they stay in business! Just awful, the produce is awful, they are never stocked, rude employees too! I won't shop here anymore Long lines, horrible service and disgusting meat and produce with super high prices.

As God as my witness I will review every 7 Eleven in this entire county. Watch me. So this one…read more Today at 7 Eleven. Honestly every day. Poor cashiers. People always trying to rip off 7 Eleven. They cant be cheap enough here. The guy used his credit card and says he doesn't have 27 cents for I dont know what. You know Ive seen more than one 7 Eleven have to hide straws because people even steal those? Mhm guess what they're doing with them. Think what people do in LA for fun. Yeah. Anyway. The drinks are behind the register which was awkward. But they have all my cookies in stock. Theyre really not that great but somehow my brain needs them. One day I will figure out what this perceived sugar+chocolate deficiency is really about. Until then. Two for a dollar and a soda is sadly part of my daily diet. So it goes

This is my neighborhood 7-Eleven, so it's frustrating to walk over late at night specifically…read morebecause the store is advertised as open 24/7, only to find the doors locked. I pressed the entry button multiple times and waited, but no one let me in. If this location isn't actually open 24 hours, then the posted hours need to be updated. Customers shouldn't walk over expecting a store to be open when it isn't. What's the point of advertising 24/7 if customers can't even get inside?

Another 5 star experience at this CVS! I had a follow-up appointment with my doctor who sent in for…read morerefills. It was Friday afternoon and I got the text from CVS that it was ready for pickup before I got home from the doctor's office. Again, this CVS is at the Runway Play Vista complex and on a Friday around dinner time, you might be worried about finding parking since there are a number of great restaurants in the complex - but this CVS has dedicated parking spots and there was plenty of parking spots available for CVS customers. And again they validate. There was virtually no line to pick up my prescriptions and I was in and out in a flash. 5 stars from beginning to end.

I am writing this review regarding the pharmacy counter staff named Almira at CVS Pharmacy. This is…read morealready the second time I have experienced rude and unprofessional behavior from her while checking out my prescription. She was disrespectful, and showed poor customer service. Instead of making customers feel comfortable and welcomed, her attitude came across as rude and dismissive. I believe pharmacy staff should treat all customers with professionalism, patience, and respect. This repeated experience was disappointing, and I hope management addresses the issue to improve customer service at this location. 12746 W Jefferson Blvd, Ste 3160, Playa Vista, CA 90094