This was the best CVS visit I've had in a while. Laurie was such a huge help in finding the right product for my friend who's been sick. Definitely made her feel a whole lot better! Laurie went above and beyond and was also very funny. read more

Horrible experience coming here! Was told to wait 20 mins from initial drive thru visit and medication will be expedited. Went home came back to the drive thru was told to go inside to input my insurance with staff. Waited in line only to be told to wait in another line to wait another 20 to 25 mins! After entering my insurance was told to wait another 15 mins! Went to check and was told it's still not ready. From the initial visit should've just said it would be hours not 20 mins! What kind of system is this! read more

4:45 pm, Saturday, August 23, 2025, Parking: there are an ample amount of spaces but it was busy, lots of cars in the parking lot. We walked in the store, it was busy, people browsing in the aisles and waiting to get their medications. I wasn't intending on getting a vaccine but my co-parent was there to get hers. While processing the first shot, the pharmacist asked if I wanted to join in the fun, haha. I said might as well if I was considering that it'll probably be done. This shot did pinch when it was injected and I knew it was going to give me a sore arm. Confirmed, my arm/shoulder was sore at the injection site later in the evening and also the following morning. read more

I definitely visit this pharmacy after going to Urgent Care across the street. My prescriptions are usually ready for pick-up in about 20 to 30 minutes. Even if they're ready it doesn't matter because there's usually a line of people in drive-thru and that's where the wait begins. Line moves, just depends on what the person in front of you ordered. Overall good experience, but expect to wait. read more

Our family has been coming to this CVS for nearly 10 years for prescriptions, and the staff has always been professional, friendly, and helpful. They have the absolute best pharmacists here. Today reminded me I had never written a review. We came in for flu shots and other vaccines, and the pharmacist Nick was already prepared. He had checked our insurance coverage before we even arrived. Wow, he is sooo skillful! (I am in the medical profession myself, so I know.) His professionalism, cheerful attitude even after working the overnight shift, and the fact that he was so quick and precise--I barely felt a thing--were simply top notch. This is definitely where we will be going for our vaccines from now on. read more

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At checkout I prefer to be rang up by a person rather than doing it myself. Danielle was who helped me, she had a great attitude and was very pleasant. CVS you need more employees like her! The pharmacy staff was awesome in quickly calling me back and filling my prescription. The pharmacist made certain I had no questions about my new medicine. Just great staff at this location!!! read more

CVS Pharmacy - The CVS store on harbor and Bastenchury - Drugstores Near Me - FULLERTON, California

I'm extremely disappointed with my recent visit to this CVS. When I asked an employee if I could use the bathroom, she first told me with a smirk on her face "that's would be impossible " I asked why and she said they lock the bathroom at 9 PM. I asked if she has the key and she said no. Keep in mind I arrived at 10:15pm. I have kidney disease and need to relief myself instantly, I didn't tell her that because there is no need for her to know my health history. But anyways after I asked her and I even offered to buy something if that would help. She still refused. Then I asked her where does she go to the bathroom, if the they are "close" instead, she vaguely said " I go across the street" but couldn't tell me where. I asked if she meant the gas station, and she just said, "I don't know if they let you." That kind of response is not only unhelpful but also inconsiderate, especially for someone with a medical condition. At that point I felt like she was making stuff up because how does an employee go across the street to go to the bathroom especially if you are the only one working there. It's unacceptable for a store like CVS to treat customers this way. If the bathrooms must be locked, employees should at least show compassion and provide clear, safe alternatives. The lack of care and basic empathy here was truly disappointing. read more

My biggest issue is that the cold sore medicine is not able to be accessed and I must call upon a worker to unlock it. Having a cold sore is a personal and sensitive thing. I just want to go in there and leave and not have anyone else to do with it. Fix this please read more

Coming back from urgent care in pain tired need my medication I came in at 11:23 they explained I need to wait till after 12 because they have lunch at 11:30 well it's 11:23 you could of have just gave me the medication . read more

24 hours CVS to They're busy and very slow but at least they're open 24 hours and can go somewhere else. read more

CVS Pharmacy - Entrance - Drugstores Near Me - FULLERTON, California

My daughter had an eye infection and we received eye drops for her. We had it called into this pharmacy which was 24/7 and received a message about 1 hour after that it was ready to pick up. When we got there, the line was so long but surprisingly, they were fast and efficient. I would use their services again. read more

Does CVS take a call to ask questions call they call me stupid on the phone. I will not say the name of the person, but the manager was Mr. F. And instead of calling me to tell me that they can't feel the medication they sent it to their specialty department without telling you so you'll take forever to get your medication. No phone call. No nothing watch it people they always think they're stupid so they hang up the phone they call you stupid because I got the phone before they hung up. They called me stupid same way as Zachariah dumb no Customer service the worst service I ever had. They deserve to be one star because their workers think you're stupid for asking questions. They actually have to call me back to apologize is not bad people. read more

This review is for the pharmacy not the rest of the store. CVS is the worst pharmacy chain ever. Unfortunately Rite Aid closed they transferred all our prescriptions to CVS. Most of the staff seems unhappy all the time and make customers feel like they are bothering them. Don't bother calling as CVS corporate installed a voicemail auto-attendant that makes it impossible to get a real person. Most of the time you have to leave a voicemail and hope to get a callback. They have messed up 2 of my 5 prescriptions and then make you wait 20-30 minutes while they try to fix it. Competition is a good thing, too bad CVS is causing other pharmacies to go out of business. We will transfer our entire family's prescriptions elsewhere even if we have to drive farther. read more

This CVS is worst pharmacy as I know. I got prescription of Lagevrio. They charged me $37 even I carry Medicare and Medical. The worst thing is that this Lagevrio is around $10 at another pharmacy. DON'T GO TO THIS CVS AT HARBOR BLVD. You may be ribbed always. As I need this medicine urgently, I should pay this Ribbed price. read more

CVS Pharmacy - Drugstores Near Me - FULLERTON, California

why are we still using big chain pharmacies?!! Please do yourself a favor and change to independent where someone still cares about you. Used CVS in an emergency with a sick kid at home for the 24 hrs feature. Pediatrician called in a cream and an antibiotic. They give my husband 1 out of the 2 prescriptions. So now I can make an extra trip back, super service. When I call to clarify they received both prescriptions, I can spend 15 minutes with an automated service and never even an opportunity to speak to a live person . Ridiculous and unsafe. CVS can shove it, most frustrating experience with small kids ever read more

If you try calling in to the pharmacy, good luck... My phone was ringing for more than 10 minutes and no one ever answered. It was faster for me to drive there from the hospital, park, and get in line to transfer a prescription than to wait on the phone. The prescription was filled quickly, within the 10-15 minutes that they promised. I get it, they are extremely busy. As compared to the CVS near me, they seem to have enough staff to pick up the phones within reasonable times but this location must not - especially being open 24/7 and located directly across from an Urgent Care, a Hospital, and numerous doctor offices. Not only are the pharmacists filling prescriptions, but they are also providing a variety of vaccinations to those who have both appointments and do not. The parking lot is pretty tight, meaning space-wise so good luck finding parking at the front of the store on a busy day. read more

been coming here for years, have had ZERO problems until they recently changed and added new staff. This person in particular gives me the CREEPS! Says inappropriate comments and to be honest makes me UNCOMFORTABLE to even browse like I use to aimlessly up and down each isle. BE WARNED! read more

Trent some products and they didn't let me return it because it said something about doing COVID Even with receipt

Awesome store and helpful employees. Bad service was thing of the past. Highly recommend. Thank You! read more

CVS Pharmacy - CVS / Pharmacy - Drugstores Near Me - FULLERTON, California

New Year's Eve almost 11pm and needed prescription for my husband who was in immense pain and UTI symptoms. Van was so great at filling the order quickly and so kind. Appreciated her immediate response and customer service. Thank you CVS for hiring great pharmacists like Van. read more

Went in to look for syringe for puppy meds.. Monique and sharri asked me what I can help with.. she took me to pharmacy and gave me one.. A++++ service ! Thank you!' read more

So many vegan and cruelty free options for skincare and make up! Awesome!!! Good job CVS! See you soon again! Thank you for supporting the vegan community!!! Very clean and great staff! read more

I want to thank Eric from the pharmacy department, I had a prescription that was out of stock and instead of him just telling me"oh well lady wait a few days" he helped me find a pharmacy that had it in stock within a few hours. THANK YOU SO MUCH! my son needed it bad. Love seeing people that love their job. read more

So horrible. I went to pick up my photos in the AM before work and they weren't ready or missing and they had to do them again despite it stating it was ready 2 days ago. I was understanding and they were apologetic and the woman with short blonde hair told me it would be free of charge. Great, i left. I enlisted my bf to pick up the photos for me since I was at work. When he got them to me, there were 2 packages. He told me they charged him $14. I was like what??? She said it would be free of charge for the inconvenience. So not only THAT but they charged him DOUBLE for a mistake THEY made. SOO stupid and incompetent. read more

I visited this pharmacy around 1am a few days before Christmas of 2022 and met the sweetest and friendliest cashier ever. I had a lot on my mind that night, but talking to her just lifted my spirits. I found everything I was looking for in the middle of the night and received amazing service. I couldn't ask for more. read more

CVS in this location is both good and bad. They are prompt. An old asian staff is very kind and helpful. But there is an indian lady who is very rude and make you feel upset. They need to teach agajn how to treat their customer to their satisfaction. I am thinking about changing to new CVS location which is kinda sad. read more

CVS Pharmacy - Brown bag cvs - Drugstores Near Me - FULLERTON, California

Best place to inquire prescription medication at this 24 hour operating pharmacy location. I spent 15 minutes 20 minutes talking to the pharmacist over the phone vs I can get my prescription refilled under two minutes by phone from CVS. It is extremely convenient to refill my medication's and to receive updates on my prescription refills. I don't have to worry about pharmacy closing hours because this location is open 24 hours. Many of the prescription medication is not available at other pharmacy locations. However, this location is always updated with their medications. Medication pick up process is saving much of my time. I am in and out in minutes to pick up my meds. read more

Pharmacist was great! She was very gentle & kind, her administration of the BOOSTER was easy. Then had two wait for ten minutes, met another kind, compassionate cashier/associate Carla. She was wonderful! Did not have my $5 extra bucks printed out but she was very patient enough to show it from the app. Loved it! Thanks everyone keep up your kindness because there's not that many. read more

Fast professional! They were great. Dr sent prescription and it was available quickly. Well staffed and great attitude!

I'd like to thank Ms. Addams for helping me navigate the children's medication section. Ms.Addams was very compassionate, kind , and efficient. Thank you Ms. Addams! read more

Pharmacy staff is great in person. Wait times on the phone are often 30 minutes or longer. They need more staff in peak hours. read more

The pharmacy is a absolute joke and shorten me on my prescription and still made me pay full price. This place is absolutely awful and don't ever plan to come here again! Find a better place to get your medication read more

Had the best experience at CVS today. Charles, one of the managers, was SUPER helpful and just an all around awesome guy. He needs to be promoted. read more

I wish I can give negative stars!!!!!! You people are sooooooo disorganized! It was unfortunate for my CVS store closing down recently so I have to go here now. It's a big place and open 24 hrs. What is the point? I don't know why there are more than 5 employees in the pharmacy department and still with a line of customers waiting for their prescription: drop-off, pick-up, or flu shots, etc. One person at the pharmacy department was doing everything. I was told to pick up my medication this week when I came here last week. They weren't ready for pick-up!!!! I was in line for pick-up and got moved to drop-off. But the person at the drop-off went off to lunch with no notice so the person who sent me there had to help me out eventually. I was told to wait a bit for the meds because they weren't ready: only 1 of them was ready. Why did I have to tell you which meds to give me when it should be showing up on your screen? Are your employees not trained with whatever system you guys have? This is the same issue at the front counter of CVS. There are good number of employees, and only 1 of them is at the counter while others are walking around and chatting. Either cut the employees in half because most aren't working OR redistribute their work!!!!! How are some employees working non-stop with no backup and others are just chilling?!!!! Never liked this CVS to begin with because it's annoying to get into the parking area. Now I have this issue to deal with at this location. Thanks for nothing! *****and another complaint. NO ONE PICKS UP THE PHONE! I thought this CVS was under staffed before coming in last week. Low and behold, it's soooo staffed! Even today! Hahaha man.... read more

This is far the worst pharmacist in the world I've been trying to get a hold of them at the time the phone just hangs up on you and then when I ask for a refill they said they'll call the doctor I called the doctor because I didn't get the medicine they told me they have to efax the prescription medication To my doctor I had to wait a whole month to get my doctor to give me the medicine because CVS screwed up this is far the worst pharmacy in the world for anyone that's older they'll take a vantage of you do not go there read more

The store is amazing The pharmacy is awful I've never in my life had people be so rude, make so many mistakes and push them off on the patient. I have stage 4 lupus, just lost my kidney , and call to get the other half of my antibiotics and talk to the pharmacist Nick D and I'm talked on top of and down to when the mistake isn't even mine, it was CVS's So I pose the question that if you had sick family members how would you want them to be treated? Probably with some compassion and kindness and a helpful attitude read more

worst customer service ever!! slow and argumentative. states my insurance was not paying for my prescriptions "system is scheduled for down time" for over 2 weeks. called my insurance and there was no issue!!! trying to resolve with the manager and insurance company and she has us on hold so long we had to call back. come to find out they were not entering my insurance info correctly. really??!! on multiple visits and you asked me to provide you with my card??!! you will be on hold forever and i've had someone pick up and hang up immediately. go to any other pharmacy but this one. they will get no more of my $$$$$$. no pharmacy or business should only hire one ethnicity. read more

I have to pay cash for certain meds I take. I used this pharmacy a couple of times, the last time the meds went from just over 200 dollars to over 400 dollars. This month I went to a small mom and pop pharmacy and the same meds were just over 200 dollars. I would hate to think a large chain like CVS would artificially raise price on meds to cash customers but it's hard to believe a small private pharmacy gets better pricing on meds I'm sure CVS buys in larger bulk then a small pharmacy. Be careful read more

CVS always reliable but this place is so understaffed. Pharmacists are so busy...I know CVS has to make profits and keep cost low but they need more staff. Also, it is so hard to find stuff here. Still very thankful that it is open 24 hrs. Easy parking. read more

CVS Pharmacy - Drugstores Near Me - FULLERTON, California

EXTREMELY RECKLESS AND DANGEROUS. Good service as far as going the extra mile to get my prescription pre-authorized and filled. But when I get home I notice that the dosage on both of these emergency seizure med syringes were supposed to be set and locked by the pharmacist and were not. Both were unlocked and left at 20mg dose. Twice the dose my son is supposed to get. There are no clear instructions on how to dial in the dosage yourself as the pharmacist is supposed to do it for you. Double and triple check your children's meds before leaving. As WE EASILY COULD HAVE OVERDOSED OUR SON IF WE JUST DOSED HIM DURING A SEIZURE WITH THE MEDS AS THE PHARMACIST LEFT THEM. both tabs that say "stop pharmacist needs to set" and "if this tab is showing go back pharmacy" are still intact. EXTREMELY DANGEROUS AND RECKLESS. read more

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