The people there are really caring.Rena is a real caring ,pharmachist,she would explain,she is…read morereally,smart

This is a story about the dispersal of a smalnified team at the old Hillcrest Pharmacy as it…read moreexisted throughout the 90s until about 2002, Then some pharmacists from other cities realized there was a lot of money to be made dispensing HIV meds Suddenly, three new pharmacies opened in the area, They hired people from the Old Hillcrest pharmacy, made it less friendly more anonymous and clinical. The grey spotless wall, the great spotless floor, the big counter, nice and hight to keep the riffraff at bay. Now the pharmacy situation got more and more dispensed that I went to Hillcrest pharmacy and didn't recognize one person working there. I'm so glad that the best, most knowledgeable, and friendly pharmacist , Ivy Rooney went and started her own pharmacy called simply, "Ivy Pharmacy" on 4th Ave downstairs from Martinis Cocktail bar and directly across the street from the entrance to Club San Diego. It's fabulous.

Not a true Walgreen's drug store…read more This location carries only prescription medications. Staff is polite but the store is useless for anything other than picking up a prescription. You can't even get a bottle of water to wash down your pills. A better option is the nearby CVS.

Came to pick up my prescription. Parking was limited so had to search for a spot…read more Otherwise, customer service was great. Peter was helpful and quick. I was in and out in 5 minutes!

The Latino looking gentlemen, with a mustache and the only one wearing a white pharmacist shirt…read moreneeds some serious people skills. Total douch bag. I stood in line for 5 minutes waiting to check in (early morning on 12/3/25) while he just looked at me and then purposely ignored me, not saying one word for 5 minutes while he typed away on his computer. No acknowledgment, no nothing. (Mind you there were no other patients at the office) I still patiently waited and finally a very kind woman came from the back asked the man what was going on, he shrugged his shoulders and she very kindly apologized on his behalf. VERY SWEET LADY by the way.

The pharmacist on duty on March 3rd 2022, apparently does not know what she is doing…read more I was able to pick up the prescription for my partner and I asked a simple question: he can take the medicine before or after the meal. She refused to tell me the information, using patient privacy act as she so called validate reason. Instead, she can only disclose the information to patient him or herself. After I consult a numerous Pharmacist managers cross San Diego county, RITE Aid and CVS, the feedback is what Pride Pharmacy's pharmacist's response to me was strange and unreasonable. I fully support patient privacy act, but as a pharmacy manager ( she told me via 2nd call, she is a manager ) you have to evaluate what type of questions were asked. The question I asked was a simple counseling question. They way she handled this situation indicates an inefficient operating process. We want to support local small business, but the way she handled this small piece of information request was inadequate. I'm not surprised this pharmacy only has 3.5 star review. If the owner of Pride Pharmacy care about customer feedback. Please make sure your internal management level is trained on how to conduct business in a more efficient way.

I cannot say enough good things about this pharmacy and the staff here. Once again they have gone…read moreabove and beyond for me. They are the epitome of good customer service. If you don't use this pharmacy you don't know what you are missing! Don't let their small size put you off-good things come in small packages! FANTASTIC!!!!

I needed to get my Covid Booster, and thought I had everything necessary with me, and apparently…read moredidn't. They went out of their way to work around it so that I could get my booster without needing to drive home, and they were really nice doing it (I was close to tears ... it was supposed to be in my purse). Got my shot, got back to the car, and THEN I found my vaccination card. So, that means they were nice even though I must have looked like a complete moron. That deserves 5 stars.

They never answer and when they do it's horrible attitudes and they have no way in really helpingread more

I have used AHF pharmacy as long as I can remember, at least twenty years now. The staff has always…read morebeen very knowledgeable, helpful and kind. AHF calls my doctor when I need refills and even sent a medication to me while I was on vacation. It is very helpful to receive texts that my orders are ready. When my doctors prescribe a new medication for me, they usually have it ready by the next day. I don't know who else to depend on if I didn't have AHF.

Oh my gosh! I love…read moreParis so much. She really treats each customer like they are the most important customer she's ever had. It's really something to see how she interacts genuinely with every single customer. She also got me to update all of my vaccinations, including vaccines I didn't even know I needed at my eh-em age, and my insurance fully covered everything. Now I'm vaxxed and relaxed because I like science. It's a hell of a thing! Thanks Paris and the rest of pharmacy team awesome sauce. I love you guys! Is it weird to love your pharmacy? Well then, call me weird.

Called to see if my prescription was ready for pick up. They said they didn't have it available…read moreuntil 1-2 days. The worst part is that the lady I spoke to over the phone was not listening. She would ask me the same questions. Her system wasn't working and she wouldn't let me know, so it would be quiet over the phone. She was also speaking to a customer in front of her while assisting me - that just made it more confusing. Avoid coming here.

Here's where I get quick and efficient service at Ralphs' Pharmacy on Villa La Jolla Drive. I…read morereally appreciate how quickly I am able to get my prescriptions filled and their reminders are timely. I really appreciate their staff's knowledge and patience for all us patients and how helpful they are in coaching and answering my questions about my medications. I see how they go above and beyond to help me navigate my recurring insurance coverage change issues. They are dedicated to patient care by their attention to detail and helpfulness which as made a real difference in my health journey. Any halting wait to get counter service is very rare in contrast to a large pharmacy in The Shops just north. Get all your groceries while they get your meds packaged and ready for you.

I have been a customer at Ralphs Pharmacy since 2005 and have consistently received great service…read more Unfortunately, I sent my assistant to pick up my pre-paid medication, which included 7 medications. For some reason, the pharmacist in charge decided to dispense an additional prescription, which was not part of the list of the approved 7 prescriptions that I pre authorized and purchased with my credit card for several reasons 1) I authorized or 2) it was not with my 7 authorized pre pay meds , 3) that particular medication was not covered by my insurance 4) and cost $221 5) I can get it across the street from CVS for $45). As soon as my assistant came back and I realized that Dr Steven the pharmacist, had dispensed the $221 medication I did not authorize to be billed on my credit card, I immediately asked her to take it back to the pharmacy for a refund as this was never authorized nor was it ever placed in my basket or prepaid. She came back to tell me that Dr. Stephen refused to take back the medication and would not refund the $221 that he dispensed without my authorization, and that I had to keep it because it had left the store. Now I have to stop what I am doing and call Dr Steven at the pharmacy, who proceeds to blame my college-age assistant as the reason why he dispensed the medication, stating that it was her fault that he dispensed the medication because she accepted the medication. Since when does a college-age student intern who is just picking up my 7 pre-paid medications at Ralphs get to be blamed for the pharmacist Dr Stephen's mistake who dispensed a medication that I did not authorize to be dispensed, was not covered by my insurance, and cost $221, and was not a part of the pre-paid 7 medications I authorized to be dispensed and I can get from CVS for $45. Who is the responsible party here, the college student picking up the 7 prepaid authorized medications or the licensed pharmacist who makes a mistake and refuses to acknowledge his mistake and blames my intern for his mistake? After almost 3 hours of this, I ended up calling the manager at Ralphs, and he directed me to the Ralphs customer service number and was extremely apologetic about the entire incident. Ralph's general customer service also thought that this was not ok, and I was told to hold, and they contacted Dr Steven personally to rectify the situation, and he proceeded to tell them that I needed to call the pharmacy. At this juncture, I have wasted over 3 1/2 hours of my time trying to reason with a Pharmacist who apparently does not understand that he is obligated to get authorization from the consumer to agree to purchase the medication he is dispensing. What Dr Steven did to me is equivalent to me treating a patient who has not authorized me to treat them, and after treatment, charging them a full non-insurance price for their treatment because I do not take their insurance.

This place has a corporate feel. If you need help it feels like you're lost in the masses. You…read morecan't always rely on their system. They get the job done but sometimes you have to wait much longer than expected or told. This is a little stressful when you're waiting on your medication and don't want to go without it. The overall tone is not warm and welcoming.

An excellent source for compounded prescription needs. Always polite, efficient and on top of…read morenecessary information.