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    CVS Pharmacy

    2.4 (45 reviews)
    Open 6:00 am - 12:00 AM (Next day)
    Updated 1 week ago

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    J H.

    I can't even tell you how horrible this store is... it's between this location and the location at 1850 W. Dunlap... it's twin. They have my prescriptions under 2 profiles they have YET to merge. So when prescriptions are called in... they pick one. What does this do to my prescriptions? They get lost! I can't see that's been called in... I have duplicates... the list goes on. I've asked them to merge these profiles. They're so backed up and busy I can't get them on the phone. When I go in I'm shuffled out the door. I'm done with both locations. The lines are long. Let's not even mention the drive-thru. The drive thru is like the Starbucks drive-thru but moves 10x slower. Then to get someone on the phone??? OMG I was on hold for an hour... just to see how long the hold was going to take... yeah, IDC if it is 24/7. I need to actually get my medications.

    the entrance to the store
    Dìôr G.

    Doors were closed at 2 am I needed to get cough medicine no sign was put up that store was closed I tried both doors

    CVS Pharmacy
    Joshua T.

    I come from a part of the country where the ubiquity of a CVS pharmacy is unhallowed legend, and the prescriptions come at the cost of visiting less desirable franchises. So many times I have wished for the friendly, helpful smile greeting me at the door where I shop, and I'm glad I found this place.

    Andrea B.

    Honestly I'd expect better from a 24 hr store it should not take this long for someone in pharmacy to answer. I get they might be really busy that's why I gave them two stars. I've worked in pharmacy before and we wouldn't leave someone on hold longer than 7 min. I am still on hold while writing this review.

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    7 years ago

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    9 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    Page 2 of 2

    Ask the Community - CVS Pharmacy

    Review Highlights - CVS Pharmacy

    I had a horrible day and then a nice little cherry on top was not leaving work before my usual CVS closed and I needed a script before leaving town the next morning.

    Mentioned in 2 reviews

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    Walgreens

    Walgreens

    2.4
    (24 reviews)
    2.2 mi
    $$

    Emma in the pharmacy is a sweetheart. She is patient. I guess you have to be at this place...the…read moremajority of your customers are angry old people upset about their prescription being either too expensive or taking too long. I didn't yell at her. I was a bit firm because my insurance company was not approving something after 5 weeks. I knew the fault didn't lie with her. I wasn't blaming her. I was just clearly frustrated and it was misdirected annoyance. She was patient. She listened. She explained to me how she can band-aid the situation. She fixed it. My hero. Someone give her a raise, please. You wanna keep her around.

    This place is a joke. Specifically this location. To the woman with the black hair thats kept in a…read morebun and is short and pissed off every time I go there- learn better customer service. It doesn't take much to be kind and use your brain but clearly this location doesn't hire people with brains. I went to pick up my daughter's medication and was told it would be ready by 12 the next day. Mind you she is under 1 and has a bacterial infection so it's needed. Good thing I called like my husband said the next day because it wasn't ready until 2 pm because apparently the shipment had just showed up ironically when I called at 12. THEN I go a week later to get my medication that was supposed to be ready the day my doctor put it in but it wasn't so I went the next day and got asked if I had insurance which I do. I gave her my card that she asked for and she took 5 minutes to look my card around and around like it was rocket science to then tell me that I need to have a pharmacy card. I have never ever been told that my whole 25 years. So I asked why I can get my daughter's medication no problems but there's an issue with mine and it's under the same insurance and everything. She couldn't answer and was proceeding to tell me how she was trying to help yet she wasn't because she wasn't answering any of my questions and was belittling me. Mind you all I had was an anxiety medication I have picked up before in this same insurance and a stomach medication that my doctor told me if they give me issues about it just say no thank you and get over the counter meds. I called my doctor and told them to send my meds to CVS and told them exactly what happened and even they are dumbfounded and gladly sent it somewhere else. I'll gladly never go to this Walgreens again and I don't regret one word I said during that interaction.

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    CVS Pharmacy

    CVS Pharmacy

    3.5
    (66 reviews)
    7.2 mi
    $

    A LITTLE CREEPY... I was surprised this CVS was so quiet given it's in a busy part of DT Phoenix…read moreinside cityscape. I walked in with my parents and it was dead silent. Items were easy to find but I got weird vibes inside the store. Staff seemed on edge, I think they have unsavory clientele because they seemed very guarded with me. I came in to buy toothpaste ya'll, come on now... An entire entrance to the store is cornered off and many registers are not in use, this gave me even more of an eerie vibe. I'd like to see what this place is like during the day, at night it seems like a no-go. As for the good, this CVS has an amazing inventory of souvenirs, shirts, and drinks (both alcoholic and non-alcoholic. The location is clean and tidy, I was able to locate my items fairly quickly. Additionally, this location is pretty sizable. I had a lot of space to walk around and explore.

    After we parked @ the Cityscape public garage to go out to lunch we realized this particular…read morerestaurant was very difficult to find! This CVS is immediately attached to the garage so I decided to ask the nice cashier for some guidance as to where this restaurant was because the GPS on my iPhone had me bypassing it! So basically we learned that if you're parking in the Cityscape garage to go to the Cityscape there's a secret path to the Cityscape minus signage! Once you park there's a shortcut you can take if you walk through the CVS to the other side, then bam you'll magically appear in the Cityscape! Oh how easy a few signs for guidance could make our lives a little less frustrating but thanks to nice cashiers we figured out how to get to the Cityscape!

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    CVS Pharmacy
    CVS Pharmacy
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    CVS Pharmacy - drugstores - Updated August 2026

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