I got milk duds and sour patch kids prices are a little high but overall it's alright but the rewards machine wasn't working

Legendary hellscape. They relocated across the highway and it got worse. The employees are all fine and yet there's something broken about this entire place. read more

CVS is my go to when it comes to get batteries because they always have them in stock and usually I'm not able to find them anywhere else. Stopped here around 8pm and the new location looks nice. Haven't been here since they opened up, but I use to go to the one that use to be across the street of Woodside Rd. There was no employee in sight, but I was just getting batteries. They did have two self checkout register which is great because I was in and out quick. There is a pharmacy and the parking lot is spacious. read more

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The worst pharmacy. Lost my electronic Rx twice. You can never get a life person on the phone. They are often out of products and meds . Their AI phone assistant is demented. Too cheap to hire more staff so pharmacy is closed 1:30-2:30. read more

Great customer service. Rocio was great in helping me in the photo department, excellent communication and excellent customer service because of her I'll come back Lots of parking great team. read more

The hours are not great, don't open until 10 am. According to some sources it says the pharmacy opens 8 am (I.e. maps) but pharmacy opens at 10 weekdays. I put in an order for prescriptions the day prior and showed up to pick it up, had to wait an hour for the pharmacy to open and then was told the two over-the-counter nasal sprays I was prescribed were "in process" so it would be a 15-20 minute wait. This pharmacy consistently wastes my time which is the worst thing they could do. I was going to give two stars but then noticed their yelp link brought me to the wrong store, so 1 star it is :| read more

Almost every time I come here, they're out of what I'm looking for. It's getting to be where I'll go somewhere else. I can't take it anymore. read more

Worst chain in the world. One prescription and they'll call night and day forever. Now I just want to trash their stores, but they've already done that. read more

They lie about being open 24 hours !!! They open at 8 am not open 24 hours. I hate it when stores lie to get more exposure!

Great store, super people, very little waiting. Simply the best pharmacy on the Peninsula.

When to pick meds at 2:30pm and was waiting at drive thru window for 1/2 hour not a good experience with weekend crew.

Longs

In all fairness, I don't care for any pharmacy or A.I. but for the first shot I tried the new CVS service and was honestly impressed! Although I do miss saying thanks to an actual human doing a great job... read more

They had one cashier and no check out. I stood in line with a single item, visibly pregnant and exhausted, while the cashier argued with the gentleman in front of me about the price. After 20 minutes of patiently waiting I asked her very politely if I could please buy the allergy medication I needed as I needed to pick up my toddler and she literally rolled her eyes at me, said "you could if we had a second check out" and then went right back to arguing with the man like nobody else in the world existed. Don't come here unless you have literally no other drugstore options in a 5 mile radius. read more

The cvs on bay road redwood city, ca a few times have asked me if I wanted an Rx filled & I say yes then it's not in stock. Also, they on a few occasions they fill Rx's that I did not order sell them to me then cannot take them back. B-E-W-A-R-E!!! read more

Went to pick up a prescription for which I received a message that it was ready. I drove there on Sunday afternoon but unfortunately learned the pharmacy is not open at all on Sundays. The online information indicates the pharmacy is open. While the pharmacy was not open on Sunday, someone was working inside the pharmacy. I suggested to her that she tell a manager to correct their online hours. It seemed her response was that I should provide that information to someone in the front of the store. There seemed to be one cashier who was directing everyone to the self-checkout line. Poor customer service and lack of communication to customers with even minor information including hours of operation. read more

I need an inhaler for my pet and I have a printed paper prescription with a pen and ink signature but the pharmacy manager wouldn't take it because some other manager has a policy that any prescription that isn't hand written from a pad is a photocopy and not acceptable. read more

CVS regional managers need to pay a visit to the location. Understaffed, dingy, and expect a 30-45 minute wait for a prescription pick up. Store manager has been told more than once but doesn't help when needed; front counter staff are fine with people waiting in extended lines up. Head to Wlagree read more

CVS Pharmacy - people shopping in a store - Drugstores Near Me - Redwood City, California

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I just came back from the new CVS pharmacy in Redwood City Broadway location. I brought in my disposable camera to have my film developed. The young lady behind the counter told me that they no longer develop deposable cameras. This is not true as I looked on line CVS website at their location where CVS not only develops disposable cameras but also sells them. I'm perturbed because this woman lied to me doesn't know what she is talking about turned me away. On March 21, 2024 around 5:45. I feel that the lady being the only one behind the counter didn't want to be bothered! And asked me if I wanted her to throw out my disposable camera which I thought was very strange... ( I told he no I want to get my film developed and asked her where I can have my film developed then she told me to try the UPS store...) That's what made me question her intentions Plus the fact I still that I still need to get my film developed! This young woman needs to know that this isn't good business for CVS... read more

CVS Pharmacy - Drugstores Near Me - Redwood City, California

There is major construction going on around CVS. Since this started, the power has gone out, flooded and seems to keep happening monthly. Currently, other CVS pharmacy's should be used where the staff is not faced with issues having nothing to do with medication. read more

this store is just bad all around previous store was better . couple customers that are here and pharmacy closed when hrs say 7pm plus they never have anything at this store and employees are so rude . asked why pharmacy closed and was rude about saying because . read more

I find it awful that they had to move to a new location because they want to build more and more apartment buildings which are unnecessary where they used to be really great businesses, CVS had to move across Woodside Road because they're closing the shopping center where used to be, the new location has not opened yet, but I've moved the map so that it's already located at the new location, the new location from the outside looks stunning and more modern, newer and more beautiful, the big CVS logo, when entering the store with the heart and a photo of all employees is very nice touch read more

This pharmacy is never open, and they never pick up their phone so you can't call ahead to find out if they're open. Their actual hours do not match their posted hours and they change without notice. When they are open, the lines are very slow as they are dramatically understaffed. The staff is nice and doing their best but corporate has clearly set them up to fail. There's also no bike parking and they yell at you if you try to bring your bike in :( read more

Service is abysmal. You could call and be on hold all day long. My insurance company was ohold for one hour, then gave up. They complain of being short-staffed. read more

Always LONG lines. NO public restroom. At least the cashier apologized. read more

This place gives me my medicine And I think is very helpful and important that is why I like the place read more

I went to this CVS at Bay st in Redwood City newly remodel looks awesome however the attitude of the people working there is awful, I asked for help and this lady heavy set gave me such an attitude that I dropped my basket and left , I an also transferring my prescription I love the pharmacy team, but I also shop at the front end this is the worst experience I had in along time. I believe her name is Vicki, she didn't have a name tag but I heard another employee calling her name. She needs to have people skills, I wouldn't gave her any excuse for her behavior, because you can't possibly make it. First because it was a uncalled for it. I only asked were I item was located or available. Didn't smile, looked like she didn't wanted to be there. read more

Ugh, unless you have no choice, don't come here. The pharmacy is understaffed and completely awful. Part of this is because of corporate decisions that disempower staff individually and as a whole. But part of this is because some of the most unfriendly, rudest people work here. A deadly combination. The lines are long at each and every hour of the day, in the store and at the pharmacy. Today, at 11am, there are nine people in line, five of whom are actively coughing without covering their mouths, and one of whom is unfortunately me. Phones ring off the hook and go unanswered or calls stay on hold for so long that people call back angrily. There is no good time to come here, and instead of hiring enough pharmacists to cover the mandatory California state law requiring pharmacists to take a break, you can have a multi-hour or overnight wait for an urgent prescription to be filled. Two stars instead of one because one extremely super nice person and one other nice person works at the pharmacy counter, and because at least at THIS Redwood City location, they didn't try to kill me with the wrong prescription in my bag, unlike the Sequoia Station one. read more

CVS Pharmacy - In the middle of the line, sandwiched between coughing people - Drugstores Near Me - Redwood City, California

I frequent this CVS store several times a month. I have several bones to pick with the store, so let me just go ahead and get started. 1. Their beauty section is rarely stocked. What is up with that?! Not just one or two products--dozens! Not just one brand--multiple! I just don't get it. 2. This isn't a dig at this location, but nearly every CVS I've been too has products that are at least a $1 more expensive than Target, Wal-Mart, Walgreen's and Rite-Aid. I don't mind the price hike, but if you're going to charge $1-$3 more than competitors you can at least make sure it's worth it! See point three. 3. There's always ONE cashier actively working, while one or two are fiddling around pretending to do things. I consider myself a patient person, but CVS likes to test my patience. 4. Finally, those lonnnnnng receipts. This is a grumble with corporate. Fine. Print out lonnnnnng receipts, but you better have stuff in stock! This CVS makes me ragey! read more

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I am very disappointed in the policies of this store. I was recently shopping at this location, and I saw a shopper not wearing a mask and approaching the pharmacy counter. The pharmacy tech asked the shopper to put on a mask but the person refused. This pharmacy tech and the other employees are risking their health to support their customers. The least people can do is respect them and wear a mask. I contacted the store and talked to a manager explaining what I saw. She seemed to take my complaint lightly, obviously not caring about my concern. You don't care about the safety of your employees and customers, then I will no longer be shopping at this CVS location. I will be telling others to do the same. read more

Pharmacy doesn't actually open at 8:00 as they say. The open hours sign on the pharmacy window even says 8, but they were clearly not open when I stopped by at 8:30. The woman behind the counter said those were the "store" hours, not the Pharmacy. I guess I should have paid attention to the other negative reviews. I won't be back. read more

One example of how they function: I asked an employee about prices (their machine was malfunctioning, of course), and she pointed me far to the front of the store when I noticed she had a scanner... when i asked if she could use it, her response was, "i haven't logged in to it..." um, don't you work here? read more

I visited Big Al's on Saturday April 30 We planned on bowling with family and friends but to my surprise their bowling shoes were horrible. Asked you several pairs but each of them looked about so before leaving we pointed out concern to management... Too costly for worn out shoes and dirty laces that looked like they had been in the for a very long time. This is not a good way to represent such a vital place families in the community. The coronavirus is real so this became a real health concern for us... read more

Did not reserve my COVID vaccination appointment even when they claimed that they did.

This CVS Pharmacy, at 1301 Broadway Redwood City, is awful. They filled a prescription for my husband, for a 30-day supply, and charged $75. I wanted to move the prescription to Costco but CVS would not call Costco back. Finally I had to ask the doctor to write another prescription, this time for Costco. What really took the cake was Costco charged $16 for a 90-day supply! Don't go to this CVS. It's badly run and a ripoff. read more

Do NOT order photo books from them...they should not be called photo books. You can get much better quality photo books at any online retailer (Shutterfly, pinterpix, mixbook, blurb, etc.). The print was streaky and even when they told me to resend the file to have it reprinted, it came back the same. Not happy with the results at all and will not order from their photo department again. Nobody apologized for the driving there 3 times to get nothing resolved either. Very disappointed as those books were presents. Their software to produce the photo books is excellent but the production is a total fail. Also, the books are not bound but instead just clipped into an album cover - which would have been fine if the print hadn't been such low quality. I've never given any business 1 star but this was very disappointing and a waste of my time. read more

Pharmacy told me 30 min and was on time,great service. Store just needs to be a little cleaner due too it just opened up a hour before.

I went in there December 2013 to buy some plugs for my period. I also had to pee so I asked the manager who happened to run out from the back if I could use the restroom but he then yelled at me saying I would have to leave my basket outside.... It was empty.... His mannerisms were poopy but not as poppy as when I walked in to the ladies room I was horrified! read more

The lines are so very long when they only have 1 register open. When you go to ask someone about item they have no clue what you are trying to say, they point you to the wrong isle. some of their price checkers - coupon machines are out of order and won't give you a coupon. I even found them having Chocolate milk on a shelf, knowing it is dairy and it goes into a fridge. read more

CVS Pharmacy - Dairy should be in the fridge, not left out to spoil. - Drugstores Near Me - Redwood City, California

Awesome service, convenient and great parking ! I rely on this friendly neighborhood option. read more