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    CWP Heating & Air

    5.0 (2 reviews)
    Open 7:00 am - 7:00 pm

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    6 years ago

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    8 years ago

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    Thomson Air Conditioning - Enjoying another beautiful day working on a/c installation!

    Thomson Air Conditioning

    (645 reviews)

    I was having a heater issue. My heater would come on when it wanted to. But of course it wouldn't…read morework during the cold nights. Thanks to yelp, I found Thomson Hvac The tech and I thought it should be a simple fix. He inspected my entire system, diagnosed the problem, and quoted the job. We moved forward with the fix, and it worked fine, and then it didn't. After a few more visits, and some more parts and tinkering, it finally started working properly. Although it was a strange and difficult situation, they stuck to it until the problem was resolved. The techs Danny and Mark went above and beyond to make sure everything was good. Another thing to add, the way the company communicated back and forth with me was great. They answered every call and every text. Most of the time I spoke with Stacey and she was great. If you're looking for an honest and professional company, this is it.

    My mother recently engaged a service provider for routine maintenance on her air conditioning unit,…read morewhich included the installation of a new Honeywell thermostat. Subsequent to this service, she has reported that the air conditioning is not effectively cooling the premises, with only the fan operating. I advised her to adjust the thermostat to a lower setting. Given her advanced age of 90, her discomfort with the warm air became increasingly pronounced. Today, in collaboration with my brother-in-law, we investigated the issue. We observed that while the unit appeared to be functioning, it was not producing cool air, despite the outdoor fan operating correctly. During our investigation, we contacted the service provider, Thomson. A representative stated that only the thermostat had been replaced and that a service technician could be dispatched for a fee of $159, suggesting a potential wiring issue. Upon reviewing the Honeywell thermostat instructions and wiring diagram, we identified that the thermostat had been incorrectly wired to the "W" terminal. After rectifying this wiring error, the air conditioning unit resumed normal operation, producing cool air. I subsequently contacted Thomson for clarification regarding the initial service. Their response repeatedly referenced a previous replacement 14 months prior. While their online reviews are predominantly five-star, our experience suggests a lack of professionalism. This incident raises concerns about the necessity of recommended services and the quality of workmanship, potentially indicating errors or intentional oversights during the initial installation.

    Southwest HVAC - Working the Pasadena trade show this weekend

    Southwest HVAC

    (654 reviews)

    Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

    Extremely disappointed with Southwest HVAC…read more I called Southwest HVAC in April to have my AC serviced before summer because I have a newborn at home and wanted to make sure our system was reliable before the hot weather hit. I specifically took the initiative to have the unit maintained ahead of time because keeping my family comfortable and safe was a priority. During that visit, Southwest HVAC charged me $1,000 for a capacitor and a hard-start kit. I thought the price was extremely high, but I agreed to pay it because I trusted that I was paying for professional service and, more importantly, peace of mind that my AC would be ready for the summer. Fast-forward ONLY FIVE MONTHS and my AC won't even turn on. Naturally, I called Southwest HVAC expecting them to stand behind the work they had performed just five months earlier. Instead, I was told I would have to pay another $100 diagnostic fee just for them to come out and look at the system. That's what I find completely unacceptable. You charged me $1,000 to service and repair my AC, and less than five months later the system isn't even turning on--and your response is essentially, "Pay us another $100 and we'll take a look." If you are going to charge customers premium prices for HVAC work, I expect a reasonable level of accountability when the equipment fails shortly after you serviced it. I shouldn't have to pay another fee simply to find out whether the work I already paid you $1,000 for was done properly or whether the components you installed have failed. The timing is especially frustrating because I specifically had this work done BEFORE summer precisely so I wouldn't end up in this situation. I have a newborn in the house, and now I'm dealing with a non-functioning AC in the middle of summer after paying this company $1,000 for service only five months ago. $1,000 in April. AC completely dead in September. Another $100 just to get someone to diagnose it. That is not what I consider good customer service, and it certainly isn't what I expected when I paid Southwest HVAC to service my system. I would strongly recommend getting a second opinion and comparing prices before giving this company your business. Based on my experience, I am extremely dissatisfied with both the service and the way they handled the situation afterward.

    Sano Plumbing Heating AC

    Sano Plumbing Heating AC

    (439 reviews)

    An Incredible Company with an Incredible Heart…read more I can't say enough wonderful things about Sano Plumbing Heating AC and its owner, Patrick Kelley, a Marine veteran. They do excellent work--they're fast, professional, respectful, and fairly priced. And on top of all that, we discovered firsthand the extraordinary heart behind this company. My husband of nearly 50 years, Ron, a proud Marine veteran, is battling stage IV pancreatic cancer. When our air conditioning failed during the summer heat, our niece reached out to the Marine Corps League. They listened to our story, stepped up to help, and connected us with Patrick Kelley, the owner of Sano Plumbing Heating AC and a true example of Marine kindness. Without the Marine Corps League, our paths would never have crossed, and we will always be deeply grateful. Patrick personally came to our home, sat down with us, and explained how he could help. His kindness and extraordinary generosity went far above and beyond anything we could ever have expected. Then Noel and Roberto installed our new system in just one day. They were exceptional--efficient, diligent, compassionate, and incredibly thoughtful throughout the entire installation. They treated our home as though it were their own, worked quickly without ever sacrificing care or attention to detail, and left everything beautifully clean when they finished. We couldn't have asked for a better team. Service has always been part of our lives. Ron was honorably discharged from active duty in 1974 and, in 2012, joined Semper Fi #1 Memorial Honor Detail, an all-Marine, all-volunteer organization providing military honors for veterans at Riverside National Cemetery. I was raised by my father, Richard Taylor Bellis, a proud career Marine and Mustang who retired as a captain after 22 years of service. Ron and I have always believed that when someone needs help, you show up. This time, the Marine Corps League and Patrick showed up for us. Through the kindness of the Marine Corps League, Patrick, and everyone at Sano, we were given comfort, peace of mind, and one less thing to worry about during one of the hardest times of our lives. If you're looking for excellent work, fair pricing, integrity, and genuine care for customers and community, we wholeheartedly recommend Sano Plumbing Heating AC. We will never forget your kindness and generosity! Semper Fidelis -- Always Faithful, Polly & Ron Danfield

    I received a letter from Patrick Kelley, a former Marine. Being a former Marine myself I read the…read moreletter. Then I had a plumbing issue so I decided to call get the plumbing service and the HVAC tune up service, as well. Both technicians were polite and professional. Due to their professionalism and honesty, I decided to change my monthly service to SANO! ...and it was cheaper than the previous company. Better service, better professionalism, and no hassles at the back end. NO HARD SELL! I am a believer.

    Evolution Heating And Air Conditioning - American Standard - Added AC to home to provide reliable comfort all year long!

    Evolution Heating And Air Conditioning

    (302 reviews)

    My old condenser finally breathed its last breath. I had already repaired it a few times and the…read morelast repair only bought me a few more weeks. When the repair guy told me there was no warranty on the work because my AC was so old, I knew it was time to stop throwing money at it and replace the whole thing. I started calling around and getting quotes from several HVAC companies. Surprisingly, the pricing was all pretty similar. The big difference was the equipment. A lot of the companies were quoting brands I either hadn't heard of or didn't have much confidence in. Evolution was the only company I spoke with that was using American Standard and really stood behind the quality of the equipment they were installing. That ultimately made the decision for me. The entire process with Evolution was professional and easy. They showed up, got to work, and had the full installation completed in about 5 to 6 hours. I was expecting the house to be without AC most of the day, but they got everything done much faster than I expected. We've had the new system running and love it. The first thing we noticed was how QUIET it is. Our old condenser was so loud that you always knew when it kicked on. With the new one, I sometimes have to actually listen for it to make sure it's running. Replacing an entire AC system is not exactly something anyone gets excited about spending money on, but if I had to do it, I'm glad I went with Evolution. Good equipment, professional installation, and no games with the pricing. Very happy with the decision.

    They provide great service and are a pleasure to work with! One time I contacted them after having…read morean issue with cooling my 2-story home during a hot day. They managed to address an issue relatively quickly. Highly recommend them for anything related to A/C and heating. Thanks!

    Air Flow Bros - 5 ton package unit installed per Corner Bakery

    Air Flow Bros

    (237 reviews)

    My AC went out at the end of this August heat wave. At least it was starting to cool down...well,…read moreneedless to say I still wanted working climate control. I called my normal AC company who installed the 5yr old unit. They said they'd see me on Friday (it was Monday). Not acceptable. So I go onto yelp and find Air Flow Bros. They tell me they can see me same day between 2-4pm. Awesome! Booked! About 11:30 I get a text saying a technician can be at my house EARLY at 12:15. Yup! Booked! Roman gets there at 12:15 on the dot. Professional, communicative and just a nice guy. He tells me what's wrong and my options. On top of that, he had what he needed to fix the issue. Had it handled and had my AC working again in under 2 hours. Bottom Line: Air Flow Bros has a new customer for life. Shout out to Roman!

    We had such a great experience with Kol from Air Flow Bros! After having three different HVAC…read moretechnicians from other companies come out and tell us that everything was working fine, we were incredibly frustrated because we knew something was clearly wrong with our AC. Kol was the first person who took the time to actually investigate the problem thoroughly. He was professional, knowledgeable, honest, and transparent throughout the entire process. He ran the proper diagnostics, identified the issue, and explained everything clearly so we understood exactly what was happening with our system. It was such a relief to finally have someone figure out what was wrong instead of simply telling us everything was fine after being charged service fees. We really appreciated Kol's honesty and attention to detail. Highly recommend Kol and Air Flow Bros -- truly 5-star service!

    CWP Heating & Air - hvac - Updated September 2026

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