I am getting back in to riding and stopped by to get fitted for a new helmet and gear. Mike was there to help me as soon as I walked in, and was excellent at helping me find the perfect fit for a helmet as well as gloves and a jacket. He answered all my questions and there was no sales pressure. I will totally go back to this location for future purchases. read more

Came here to purchase a new helmet and found great customer service and great selection. As a new rider, there's a lot of gear to filter through to find what you want and need. Cycle Gear helped me do all this without any pressure. I highly recommend checking this place out. read more

Update: company no longer honors Sedici lifetime replacement guarantee, and customer service is hit or miss.

Joey has been beyond helpful and informative; I have visited this location over four times during the last week and he is super cool. He is my go to from here on out whenever I visit! He always takes the time to answer my questions, very patient and informative. Considering I am new to motorcycling, he has made me feel comfortable and confident with my purchases. Thanks a million, Joey! read more

Ok, needed an update. Still the best place to get gear for your bike. Matt saved me from myself once again and helped me to spend more money! I need to stay out of there till January for sure. read more

The best Cycle Gear in the area, by far. If that's all you have time to read, go away with just that. Go here over the others, it's worth the ride. As an avid rider with more than 200,000 miles riding experience, I know that purchasing the right gear is almost as important as purchasing the right motorcycle. In order to make an informed decision, many riders rely on the expertise of Cycle Gear or dealership staff. It is for this reason that competent staff at any apparent store is EXTREMELY important. After all, you aren't just buying a T-Shirt! The staff at this location is exceptional. I would like to specifically mention Laura, who goes to incredible lengths to make sure her customers are happy. Not only is she extremely patient and knowledgeable, but she is experienced and able to share multiple points of view, allowing riders of all skill levels to make proper decisions. It's really nice to have advice from other experienced riders, so I know the stuff I'm looking at is more than just fancy looking. Keep up the good work! read more

I had an exceptional experience at this store with a young lady by the name Megan. She was wonderful and extremely pleasant as she helped me with what I needed. She was knowledgeable, courteous, thorough and very thoughtful. She also helped me save a lot of money as their sales are great and their sale racks are full of quality merchandise. All in all a great visit and in my opinion Megan is an exemplary employee and should be rewarded for her great attitude. Kudos Megan! I'll be back just to shop from you. read more

Decent place, largest selection of gear and accessory type stuff around, but with enough transactions you definitely get the feeling they are kind of shady. I wanted to know when my tires would be in (also couldnt order them over the phone, had to go in the store) and the guy charged my credit card before telling me when they would be in, which was going to take 5 days, 3 days longer than I was about to wait. They've also been kindof deaushy in the past with returning things. I still shop there and will continue to, but I definitely don't go in there looking for a deal. I believe its also a commission based job, so it gets annoying when everyone in the store comes up to you asking for help repeatedly. Also wanted to mention that I got the tires shipped to my door via swmototires dot com for $110 cheaper and a day faster. read more

I'm guessing they had a bad day, circa (a Sunday? around the 1st of March. Went in to at least buy gloves ... $50+ ... $ in hand ... but just couldn't see any chance of having someone take my money in under 5, then 10 minutes ... walked out to my bike...came back ... same obliviousness on the part of the 2 or 3 people working that day who WERE busy...perhaps they were short handed by 1 or 2 people...that's how it seemed. NOTE: believe it or not I'm on the side of these folks..... HAVE gone into Cycle Gears, INCLUDING THIS ONE, maybe 100 times over the years, USUALLY walk away having bought what I went in for PLUS one of their typically good deals. ....... AND THEY HAVE THE BEST DEALS, USUALLY, ANYWHERE. But truth is ... I ain't go'n 'o stop at this one as often. ....BUT will check this one out, probably...'cause that day's waste of time WAS rare. ('gave up, stopped looking at ADDITIONAL things to buy, put money away, left after circa 20-25 cumulative minutes it seemed.) Cycle Gear workers: AT LEAST look up, say to the 2-3-4 people circling the cash register "...'be a minute...thanks for waiting..." or SOMEthing vs. --zero--. Good luck. I don't want your business to fail and not be there; however,this keeps customers ... lessened. Also, another way of looking at it is the old adage: don't judge a book by its cover; anyone in the sometimes scuzzy clothes of a biker--young, old--doesn't matter, older riders especially, can have ...plenty... of cash ready to spend...IF you'd take it. IDEA: Have an EXACT CHANGE / CASH head-of-line, line--'might work, it'd cost you the cost of a sign and change in attitude... Many times--potentially every time-- I've gone in for a $9 quart of oil ... then gladly spent up to 20 times that on a good clothing deal, one of their helmet selection WHICH IS THE BEST--if it were reasonably fast to give you the money. read more

I'm new to riding so we went here to get my first full face helmet. I've been riding around with an open face helmet which isn't the safest thing to wear after almost getting run over 3 times. Everyone was cool, but pretty busy so I didn't get any one-on-one help. After a little more research and a few days of testing out my new helmet, I ended up coming back and getting another one. Good thing they have a 7 day exchange policy on helmets! While there I bought a jacket and accessories. I couldn't resist--everything was on sale! So, we ended up getting some awesome deals. I will definitely be back here once I get my Ducati Monster. LOL read more

Cycle Gear - Quite a selection of helmets - bought my first FF here. - Motorcycle Gear Near Me - Los Angeles, California

I need to stop going here. Everytime I go, I spend a lot of $$$. The staff is awesome and the owner (Mike) is also great. These guys don't try to pressure you to buy anything, but willing to do anything to create a great customer experience. The shop itself is a bit small (IMO) so things are bit crowded. But they do have a good selection. And if they don't have what you need, they can order for you. The prices are great too. You'd think that going to stores online would be cheaper, but Cycle Gear's price at their store is identical to anything I've found online (ie Motosports.com & few other places). Despite the sales tax increase due to the idiots in Sacramento, if you were to order online, the S&H fee would negate the CA sales tax so it's a wash for me. Besides, if I'm buying a jacket or boots, I want to try them out first. Their return policy is great too. No issues yet. If you need anything for your bike, this is my top recommendation. read more

Staff dont know much what's on sale , im a cheap person AGV offer 20% discount if you have trade in when i was in the counter they said OK 20% but when i got home my wife check the receipt (btw my wife is cheaper than me) ONLY FNKING 15% so i drove back and ask for the refund they said they can't do it, i need to wait for my helmet to ship and take the helmet back to them waste of FCKNG time gas. No way joseyyyy i will build my own cycle gear just kidding. Good thing i got the helmet that i want for 10yrs still happy life must go on... read more

What a great store. They did not have what I was looking for exactly, when it came to the finding the specific helmet color I was looking for. after looking through the system and finding out it was on backorder with no expected delivery time. The manager went above and beyond to find it for me using her network and was able to get it to me within a few days! Great costumer service I will be coming back for all my motorcycle needs. Thank you Cycle gear! read more

Since they closed the CycleGear shop in Simi Valley, I've been coming to the one in Canoga Park. Not a problem because it's close to where I work. The customer service is always great. The staff are always able to answer any of my questions. Matt is always there when I visit, and he always give great product advice. I'm glad they open til 7pm (8pm on Fri) so that I can still go shopping after work! Additionally, when I cannot find my size in the store, I can always go online to make my purchase. I think it is also great that I can return/exchange my online purchases in the store. They have some pretty good prices when they have a sale. I usually wait for the monthly ads to come in the mail before I go to the store to make a purchase. A great way to save a lot of money on your gear! read more

I have been to Cyclegear twice and so far they have the best selection and customer service out of all the other motorcycle stores. As soon as I got the two workers at the back say hello and another girl comes up and asks me if I need any help. This was shocking to me as most stealerships / motorcycle gear shops will ignore you until you're ready to buy. Besides their workers, they have a good selection of street and motocross gear. They have decent prices, although never better than online and they have a lot of different gloves, boots, helmets, etc. They also sell maintenance products and tires. Overall I had a good experience with this store and will go back soon. read more

I have been coming here for a couple of years with always stellar service. This last go-around, my clutch cable snapped. Yes, I could have purchased online, or gone to the stealership. . .though, I gave my local Cycle Gear a shot. Matt (the boss) always greets me with a warm hello, and since this was a special order deal from Drag Specialties, he gave me a call when UPS delivered my special order cable from DS warehouses in Nevada. Saved $50 over the Harley Dealer to boot! They are more than a retailer, more than a building with a bunch of motorcycle parts, they are a bunch of good folks who will work to earn your repeat business. I have been, and now renewed to as Matt's greatest fan! read more

Great selection of almost anything. And if they don't have it "We can order it!!"......well....so can I. And it'll go straight to my door. And I can probably find it cheaper. Speaking of price. Rarely is this the place to find a "deal". They do have periodic sales where you can score a sweet deal on something random like pit stands or something else you didnt need in the first place. But it was a deal!! Most of the employees are pretty solid. Some a little up your ass, others could care less. The ones all over you give more of the "whatchya gonna steal" vibe than the courtesy vibe. All in all it's a solid go to for moto gear and aftermarket bits and pieces. read more

Really nice and helpful staff! He took time to patiently answer all our questions (we were looking for multiple pieces of protective gear so there was a lot to go over). The stock was a little limited when we went but overall good selection! Would recommend. :) read more

Three stars for the staff- they are always nice whenever we've gone in there. The three stars is also for the frequent sales they have for certain things that we have bought in which we don't care that it's the Bilt brand- ramps, fork savers, gas cans, etc. The reason this place doesn't get a higher rating is due to the fact that they don't sell that much MX stuff, and whatever is MX, is mostly the Bilt brand. You'll find a few name brands, but the selection is very minimal. I do like the fact that it's open on Sundays in case you need a quick pickup for basic maintenance. I'll come here for that, but I go to true MX shops for the other stuff. read more

Funny I've been riding for decades and never stopped in but my girl needed a new jacket for winter and all the times there hunting for her the employees always made sure we were taken care of. So very stoked they treated my girl right so I could happily give my money, this time and for the next things needed. PS I ended up buying a new jacket myself as well that wasn't planned read more

I've been here more than a few times, and it is always a good experience. The staff is helpful and attentive, and Matt is awesome. Thank you. I'll be back for my next jacket and helmet. read more

Bought my helmet, blue tooth headset, and a jacket from this store. The staff is super helpful and patient. My headset broke about a year after I bought it and they honored the warrantee and swapped it out with a brand new one while I waited! Very happy to have this store locally and a perfect example of a local business that excels over an online alternative (these days) read more

so i didn't buy anything, but i went with my friend when he was looking for a reflector vest. we're greeted right away by a young lady. she gives me a look up and down, but then again...i guess anyone would because i was holding a motorcycle helmet, wearing shorts and 3 inch heels. lol. no...i wasn't driving...i was just the passenger...then she had a little stuck up air about her when she was like oh...i would never ride like that...well, obviously missy...i wouldn't be able to change gears in those heels..so, no...i wouldn't be dressed like this either if i was the one driving. anywho...she was attentive...a little TOO attentive @ times...she asked first if we needed help, which was cool, but then wouldn't leave us alone. haha. i mean, she was cool and all, just wanting to start conversation i guess. but we were browsing and wanted to be left alone. but whatever. not too big of a deal, i guess a little better than not gettin any attention and we were there for a short period of time anyways. they have your usual items, jackets, accessories, dirt bike section, helmets, do dats and what not. the prices on the gear there is pretty decent and even more so for my friend cuz he just finished his safety course and had a 15% discount (which btw i didn't know that it was only a one time use, for the first purchase..but whatever). hopefully i'll get a bike in a year or so...and when i do, yea, i'd come back here for little things i need, without having to go all the way to san bernardino to the chaparral. read more

When it comes to buying gear and garments online, it's tough to determine proper size, fit, etc. For a brick and mortar, this location has a suprisingly broad range of options. All three of my experiences at this location have been fantastic. Carlos spent a few hours with me one time, trying on nearly every jacket in the store, and several helmets as well. Super helpful. My other experience was with Laura, who provided excellent advice and direction. The customer service is outstanding and they offer a 1 year guarantee. I purchased a jacket over a month ago that started to separate at the seams around the collar, and they didn't bat an eye at replacing it. read more

My son needed a service manual for his dirt bike, we called and "Tom" answered. He was very helpful and said he'd hold the manual up at the check stand with my son's name on it. When we got there Tom was at the check stand. He was friendly, informative and funny. He explained the difference between the dealer's manual and Clymer's manual. It's a lot cheaper and easier to understand and and you don't need an engineering degree to understand it, we were sold! On other occasions we have come across great deals so it's really worth checking in with them to see what's on sale. My son got 2 No Fear jersys for ten dollars LESS then buying just one at regular price! Way to go guys, keep up the good work! read more

I used to really like this place mainly because of the people who were there, however, it's changed over the years, in a BIG way. I called, inquiring whether or not they had a battery for my bike in stock, apparently they only had one guy working on a wednesday afternoon??? WTF! I had to wait on the phone while he took care of customers, kind of like an old-school NAPA store back in the 1980's. So I inquired about a YUASA battery and he told me about that one, but then tried to sell me on a Megaboost, I guess aftermarket, battery. Never heard of the Megaboost, so I asked if they were good. Him: "We've been selling them for years". Me: "Yes, but are they good?" Him: "They come with a lifetime warranty, dude". Me: "I could spend a lifetime returning piece of shit batteries with a lifetime warranty". His answer could not possibly be any less helpful. First, a lifetime warranty doesn't mean anything, I could spend 50 hours returning batteries that they replace with refurbs 400 times and THAT is not worth it to me. I like a place that has a bit more knowledge to answer with their warranty plan and "dude" at the end. I asked a question for a reason. I'll buy my Yuasa battery somewhere else, thanks. read more

This is a pretty cool place. They do have a pretty good selection, specially for men. My problem with them is that it seems that they are always running out of my size. Also, their prices aren't too good, except for when they have a sale. For example, I needed front brake pads for my ZX-9R, they had them in stock at like 37 bucks for the cheap version and 43 bucks for the more expensive version, both pads by the same manufacture. I called Johnson & Woods in North Hollywood and they had the exact same pads, by the same manufacture, for 25 bucks for the cheap version and 30 dollars for the more expensive. Exactly same break pads but Cycle Gear had them priced at about 10 bucks more per set. By buying them somewhere else I saved 20 bucks (10 bucks for each front rotor). Those 20 bucks got me a can of break cleaner, shop paper towels, a brush, and break fluid. To be fare, you can find better deals somewhere else, but to do so, you would have to visit several places to have the same selection. Therefore, the only real advantage is the convenience of having a good selection to chose from in one place. read more

Every time I have taken a tire in to get mounted, they acted confused at why I would just stop by and bring my service to them... I have had to explain that I'm just dropping it off for them to finish within 24 hrs which is their policy. Some of their employees need to practice their customer service and customer interactions. If I didn't know exactly what I wanted done or exactly what product I wanted, I am not confident that they would be able to help me. They constantly need to order products for me since they don't have my size or the model I am looking for, like gloves and especially tires. Tires on their website are way overpriced and not worth buying through their store. Pay the extra 10 bucks and being in a tire from another website/source. read more

Went into to check out some helmets I seen online with the wife and got the luck of getting Matt as my salesman he brought out a helmet we had seen online but was sold out which right away was a plus. He helped out with sizing and made it quick and easy. He's a great person to deal with and should be acknowledged for his hard work and great attitude! read more

Nice to have a place in the neighborhood with a decent selection of gear. Helpful friendly staff.

As a newb to motorcycling, I was completely lost when I walked in to buy my initial gear...COMPLETELY lost hoping I would get good great customer service and then stepped up Ben. He really made me feel like a valued customer providing great advice and red carpet service. In my humble opinion, cycle gear is very lucky to have this guy on their team! Thank you for taking care of me Cycle Gear and thank you for making a stressful task enjoyable. read more

I've been coming to the store for a few years now. I was always provided with great friendly and professional service. On my last visit Tom was helping me pick up a new helmet Where he patiently took his time explaining me the difference is the fitment and other details. The helmet I ended up choosing was not in stock however I'm advised me to play some order which only took one day for me to go pick upI. highly recommend this store and it's staff to all my peeps on 2 wheels- read more

Went in here on a Saturday and was immediately greeted which is always a plus. I bought a RAM handlebar mount which was unfortunately faulty and broke in the parking lot about five minutes after I bought it. Went inside and without any hassle at all they swapped it out for a new one. Thought I was done and was happy with my service but the 2nd RAM mount broke right away too. I reluctantly went back in not wanting to create a big issue and was met with understanding and even had one of the employees show me his quad lock mount on his bike. I exchanged the RAM for the quad lock because I was in about to start a 400 mile ride and really needed a mount. Overall great customer service. I was given no attitude about the product breaking, not even a sigh or eye roll. It's not often I go into businesses where the employees genuinely seem to care about the customer and here they did. I bought two helmets from here in the past and because of this interaction this will be the only cycle gear I buy from even though it's 40 minutes from my house. Great employees and customer service. (Also, get a quad lock) read more

horrible. to start off i orderd my tire and was waiting way too long. i never recieved an email or call that my tires were ready. i had to call to the store to find out that my item has gotten to the store already. The man on the phone said were waiting for your other items when i only ordered one tire. I told him i only ordered that tire and hes like oh yea well then its here you can come get it... nobody ever let me know it touched down at the store.. also when buying my helmet in store, i was searching fo ra helmet under 200$ and the man very rude said this isnt the store for you we dont carry helmets that price.. so i decided to wander around and let me tell you, i found atleast 10 helmets under that price and ended up picking one out and buying it.. i told him i thought you guys didnt have helmets this price.. he started to chuckle. This was canoga parkk location. one very tall man and a shorter guy with an attitude problem.. save yourself the stress.. read more

I went to cycle gear in Newhall first thinking they could help me. My issue was I have a helmet that the Bluetooth would not hold a charge. The guy behind the counter had me call to get the receipt from another store. After an hour I left mad as well pretty mad. I called the Canoga Park store and was told to bring my helmet in and they would see what they could do. Matt waited on my wife and I. He called the Oxnard store walked the guy through how to find the receipt and Bam there it is there. Matt got the receipt and made the warranty exchange in about 30 mins. If you need anything this is the store to go to. Great customer service!! read more

Don't listen to the negative comments on here. All employees are super helpful. They may get a little busy at times. But hey, this is the only location in all of Los Angeles. They do a hell of a job. For example, I was in the market for a Shoei helmet and the employee, Megan, knew every little bit of detail of the RF 1200 that really sold me. It was a bit pricey but she explained to me that they get the best discounts on Shoei and I was buying a great safe product. I will continue doing my motorcycle shopping there thanks to the employees' knowledge and customer service. read more

Needed gloves for class. My asst knew the class requirements and suggested options within my budget. Tried on lots of styles & they had lots of colors. Honestly, better prices than I expected. read more

I have had nothing but excellent customer service here and will shop here again. They worked with me to get my helmet fit properly, and were very patient when I exchanged it several times until it was just right. I saw them treat their other customers with the same care and attention. It's possible that some employees may not have had the same customer mindset resulting in poor reviews, however I dealt with 3 different employees there and they were all advocates for the customer, so I will judge the business in general as having an excellent customer oriented culture. read more

Always a great sale going on. Left today with leather chaps, leather jacket and helmet all by Bilt under $300 bucks. This is our motorcycle needs go to spot. Check them out online for GREAT deals, they deliver. read more

Shop elsewhere.... This place has really gone downhill in the past few years. I used to love shopping here because of the employees, the great store and selection. I have spent thousands in the store..but now I won't even spend a penny here. There are all new employees who are rude, very opinionated and lack the knowledge of the products they sell . The staff offers little to no help and won't help you unless you like what they are trying to sell you. If you ask them about a product that they don't like...they act rude and snobby. The current layout of the store is horrible and it is always a mess. There are always boxes of stuff piled in the isles and blocking product. It seems as if they don't restock or organize. Also the selection is poor and lacking in sizes. I have visited 5 times in the past 2 months and it is always a mess. I can't find what I am looking for. Products are poorly displayed and sometimes hidden. I recently went in to buy a Leatt brace which costs about $300-$700, depending on which brace you choose. Well after getting zero help and looking for 20 minutes...I finally found the neck braces stored on the floor hidden in an isle in the back of the store. When I finally found an employee to help me...he was extremely rude and had zero knowledge to help me. I decide to take my business elsewhere I went home and ordered my $700 brace and a few other items form Chaparral...sure I could have ordered form Cycle Gear online...but why bother giving them business when they have rude employees and a messy store. read more