I had a great experience...until I left and realized that the wrong model of bike had been…read morepurchased. I wanted one that had certain features included, and the model ordered didn't have any of them. When I called for assistance, I was told all of the "add ons" I wanted could be purchased once they knew I actually liked the bike. This was confusing to me, and felt very dismissive. I didn't want to wait weeks for a bike to come in, bring it home, and then wait weeks for fenders and other parts to come in before I could really ride it the way I wanted to. I'm not sure if they didn't know (or want to admit) that they had ordered the wrong model, or if there was something more icky going on...but with the size of purchase...I no longer felt comfortable. I canceled my order and went elsewhere.

Selection of in stock inventory is in NO WAY representative of the website. Unless you are open to…read moreswitching things up, the IT guy in TX has no clue what is in stock. In their defense, the manager substituted a comparable item at the same price. P.S. expect little or no input to a gear purchase on alpine unless you are working with the manager..and avoid the whole board side. The staff has a serious tude.

Was here a couple of days ago with my husband who was looking for a fleece neck gator for skiing…read more It's quite a big place with all kinds of recreational and sporting goods. For my shopping "tastes", this store is just too vast and overwhelming. It is a sea of merchandise. Well organized yes but just way too much stuff to take in. Despite all the "stuff" I didn't see bargains of any note...in fact...and this could just be me ...but I was astonished to see Nike women's sweatpants for $110.00. That seems like a lot of dough to lay out for sweatpants. I'd skip the name brand and the Nike logo and look for another deal. Better yet, don't wear sweatpants unless you're in the gym or running outside on a cold day as I am not sure who they are flattering on and I am so over seeing people running around everywhere in ill-fitting sloppy looking gym-wear. But for the gym-goers, and exercisers of all kinds, you will find all manner of clothing and equipment here...a fairly comprehensive seeming selection whatever your sport of choice might be. They also sell, t-shirts, specialized sports' shoes, lots of coolers and water bottles including the in my opinion ridiculous looking and now viral Stanley water bottles that everyone seems to be lugging around...tons of those! (I just read that in California there is a class action suit pending on these Stanley water bottles as the company has acknowledged the sealing material used for its vacuum insulation contains lead). I didn't see many staff throughout the store. The staff I did see seemed to be congregating up front so if I had had a question there would have been no one to ask without traipsing back up to the front where the registers are. And in a store as large as this, that's a pain. There are so many other places to get most of the things sold here but with better service and for me, with a more manageable store footprint and experience. If I'm not going to get a bargain, I'd rather spend my money at a smaller store with attentive service. Tom didn't find the neck gator he was looking for so we left without purchasing anything but for me, I can't imagine why I'd return.

The Asst. Store Manager, Tatiana, was awesome. Professional, knowledgeable, courteous, friendly and…read moreso very smart; she helped me navigate a difficult purchase (expensivwe recumbent bike) with ease. She is a Dick's, Corporate Star in the making.

The staff here could not be friendlier or more accommodating. They love their sport and the…read morepassion is infectious. If you're looking for a high quality, reasonably priced seasonal ski or board rental for the kids in your life, this is the place to stop. They have a great partnership with Saddleback Mountain, giving young seasonal renters annual passes. Keep in mind that Saddleback is only about 45 minutes from North Conway, in the same driving range as many of the mountains that Conway visitors frequent.

BEWARE‼ DO NOT BUY ONLINE‼ I'm extremely disappointed with this company. There is absolutely ZERO…read morecustomer service. No one answers emails, and there's no phone number listed for customer support that they answer! --no one ever picks up. I received a product I need to return, but I have no way to do it because they're completely unresponsive. I've reached out multiple times with no reply via EMAIL! This has been a total nightmare. Avoid ordering online at all costs!

This guys are great. I've been there twice. They took care of me with professionalism and courtesy…read more Love it! I highly recommend Providence bicycle.

Jacob was my recent service person who helped me with buying a bike. I have some limitations with…read morems and he addressed all of that!! knowledgeable, helpful, kind. I've never received better service or learned so much. thanks, Jacob Ron put a dropper seat on one of my e-bikes. Again, he checked me on the bike, taught me how to correctly use dropper seat and sized me based on my shorter leg. thanks, Ron. I'll always do business with Providence Cycle. They've made my dream come true! I can ride again!!

This year was my son's 3 rd year attending. And he's always excited to go. The team of young adults…read morewho coach the kids are always kind, helpful and motivating. His surf skills co time to progress. He now has friends who also surf and they go together. So cool to see a passion grow in a sport he'll be able to do for his whole life. Thanks!

I signed my 8 year old great-grandson up for five one hour lessons during our recent yearly visit…read moreto Hull. He had never been on a board before. He absolutely loved it! His instructor (Ronnie Lees) worked with him and got him up on the board, cruising to the beach the first hour. By the end of lesson #5, he was paddling out on his own, starting out on his own (no push), accomplishing simple turns and routinely surfing all the way to the beach. Being a Minnesota kid, this was a truly unique experience. Our only dilemma...next year do we sign him up for another five hour package, or a full camp? Needless to say, he wants to do both.

Great guy! Saved me on the road when I was lost on a bike trek. I highly recommend him. Wish I…read morelived closer to his shop for bike maintenance!!

From the owner: Artemis Cyclery is a friendly and convenient mobile bicycle repair service and pop-up shop…read morededicated to building a more inclusive and accessible cycling community in South Coast Massachusetts and beyond!

I rented an e-bike from Radical Adventures and the process from start to finish was seamless and…read morestress-free. I had never ridden an e-bike before and it was so much fun to ride! It was sleek, modern, and incredibly powerful, making hills and long distances a breeze. I was able to explore so much of the surrounding area without feeling fatigued or overwhelmed, thanks to the ease and comfort of the bike. The store owner was incredibly friendly and knowledgeable and they have a huge selection of different styles of ebikes to choose from. I will definitely return here again!

Visited this place in October with a coworker we both bought Segway scooters for our commute to…read morework. My coworker took his right on the spot. Mine wasn't ready. I was told to come back tomorrow. I tried calling the next day, but nobody answered the phone so I showed up they didn't remember me. I told him I had purchased a scooter yesterday with my coworker, and then they went to look for it and they said it still wasn't ready and they needed to charge it . I came back the following day called again. No answer showed up didn't know who I was again reminded him an went to get my scooter ready for me to take one problem, though there was no charger with the brand new scooter. He could not find it. So he gave me a charger from behind the counter fast forward to today, May 5, 2026. I tried calling again no answer so I drove in. Doors were locked. Lights are on went to the front and back entrance. No sign of anyone one last check I see the guy who sold me the scooter in the window. I motion to him to come over. He comes over. he lets me in. I tell him about my scooter, he tells me to bring it in. I told him the back brake is no longer working, and my rear tire was making a grinding noise. He told me I could leave it to fill out my information before leaving. I asked him when he thought somebody would be able to take a look at it and he told me about a month. He stated the technician wasn't in today and that they had a backlog of scooters that needed to be repaired, which he pointed to in the corner and then told me there was multiple down in the basement of the same model. I told him that wasn't an option for me to wait over a month and that the scooter is still under warranty for another five months he tried to refer me to a scooter shop in Cambridge, which I live nowhere near and not paying for something that was under warranty. I then asked him what to do and he told me to call Segway the scooter company. And then again referred me to the scooter shop in Cambridge, which I had to reiterate that was not an option and I am not paying for something that is still under warranty. I asked him for Segway's number which he told me he did not have and to "Google it". My only dealings with this place twice have not been good and not the best customer service to say the least. Scooters were $1100 with tax and are under warranty for another five months and they are telling me I have to wait over a month to even get it looked at. Unacceptable!