I'll be back to do business with these guys again. They've been helpful, service was swift, parts…read morewere well priced. Didn't have the part I needed so they ordered it right away and followed up as soon as it got in.. Found my go-to shop, even though I have others way closer to home but these guys here love what they do and know how to do it well.

bought 2 bikes there the second one being about two weeks ago almost lost my life because the bike…read morehad no brakes whatsoever and was not ready for the road, instead of not losing my life I lost all of my toes on my right foot and 1/4th of my foot, My left humerus snapped, had to have my left fist and my right ankle reconstructed. The owner is very dangerous, he buys bikes and put them out immediately for sale without inspection or making them road worthy , this is the second bike I've gotten with zero fluid, the first one was a clapped out ninja that had been seriously dumped at High mhp's, it was my own fault for being such an impulsive buy but i've been riding for 33+ years and yes, I did take the bike for a test drive but didn't use the brakes to stop. I made the mistake of downshifting to stop and then when I bought the bike It only took 15 minutes to realize that there were no real actual breaks so I ended up riding directly into a tree at 39 miles an hour and almost lost my life

I Tried another bike shop but they couldn't take my 7speed MLE-E-Bike…read moreI found providence bicycle in the computer and called them . They said' Sure bring it in. I was so impressed with the way they listened to my problems and solved each one. i am now going to make them MY go to bike shop. They are great to work with. Smart and intelligent and they get the job done . I am now up and riding my bike again because of them . try them you to will be as pleased as I am. Mary L. ROBERTS

This guys are great. I've been there twice. They took care of me with professionalism and courtesy…read more Love it! I highly recommend Providence bicycle.

I took a basic welding class to make a barn star at the Garrison Speed Shop in Mendon,…read moreMassachusetts. I have never welded before or used some of the tools and equipment required. The template pieces were all laid out, but that was it. Co-founder Luke had me read and sign all the releases first, and asked about my experience with welding etc. Being a Veteran myself, Luke as well, and the non-profit supporting Veterans and First Responders, he also made sure to ask me if loud noises or anything would bother me. Every step was explained and demonstrated before I was able to do it, and as nervous as I was at first, it quickly went away knowing he took my safety, the safety of others as well as their shop very seriously. Co-founder Ben also provided some muscle when I was unable to bend the metal myself. In just over 2 hours I had sanded, measured, re-measured, bent , hammered and welded together a really cool one of a kind 5-sided barn star. It was definitely something different to do and it was a really cool and fun experience. 5 stars !

From the owner: The Garrison Speed Shop is a 501(c)3 Non-Profit Organization that empowers Veterans & First…read moreResponders to focus on healing and positive living through Motorcycle Recreational & Vocational programs. We raise funds through fundraisers, corporate sponsorship, and through motorcycle maintenance/repair/performance work to the general public. What better than fixing your bike while helping someone who served our country that could use your help? Services we offer: -General Motorcycle Maintenance/repairs -Self-Service Station hourly rentals (free to Veterans & First Responders) -Media Blasting Services -Media Blasting hourly rentals -MIG & TIG Welding -Metal Fabrication/repair Programs we offer: -General Motorcycle Maintenance Clinics -Motorcycle Performance Clinics -MIG Welding Intro Clinics -Advanced MIG Welding Clinics -TIG Welding Intro Clinics -Advanced TIG Welding Clinics -Metal Fabrication Intro Clinics -Media Blasting Clinics Events at The Garrison Speed Shop -Special social events & fundraisers that support Veterans & First Responders -Special Veteran & First Responder Group Trips and events -Motorcycle fundraiser rides -Open House fundraiser events Check out our website, or better yet, stop by and see what we're about!

I tried calling the service department which they say they pride themselves on service, put on hold…read moretwice and never got through. Rediculous!!

Wow, just realized Bettencourt still in business. 52 years ago, I was as 10. my mother used her…read morewaitress tip money from Capeway Manor and bought me my a used 3hp Briggs Stratton / mini bike for a Christmas surprise and took it in for a start problem and asked to "fix the bike". They overhauled it, new tires, chain, etc. got it running and gave her a bill beyond the value of the bike she couldn't afford. They took it and sold it for a profit. Hence no Christmas present for me. Don't know if same greed is still there. Christmas 2024 Karma review :) Merry Christmas!

Great guy! Saved me on the road when I was lost on a bike trek. I highly recommend him. Wish I…read morelived closer to his shop for bike maintenance!!

From the owner: Artemis Cyclery is a friendly and convenient mobile bicycle repair service and pop-up shop…read morededicated to building a more inclusive and accessible cycling community in South Coast Massachusetts and beyond!

Visited this place in October with a coworker we both bought Segway scooters for our commute to…read morework. My coworker took his right on the spot. Mine wasn't ready. I was told to come back tomorrow. I tried calling the next day, but nobody answered the phone so I showed up they didn't remember me. I told him I had purchased a scooter yesterday with my coworker, and then they went to look for it and they said it still wasn't ready and they needed to charge it . I came back the following day called again. No answer showed up didn't know who I was again reminded him an went to get my scooter ready for me to take one problem, though there was no charger with the brand new scooter. He could not find it. So he gave me a charger from behind the counter fast forward to today, May 5, 2026. I tried calling again no answer so I drove in. Doors were locked. Lights are on went to the front and back entrance. No sign of anyone one last check I see the guy who sold me the scooter in the window. I motion to him to come over. He comes over. he lets me in. I tell him about my scooter, he tells me to bring it in. I told him the back brake is no longer working, and my rear tire was making a grinding noise. He told me I could leave it to fill out my information before leaving. I asked him when he thought somebody would be able to take a look at it and he told me about a month. He stated the technician wasn't in today and that they had a backlog of scooters that needed to be repaired, which he pointed to in the corner and then told me there was multiple down in the basement of the same model. I told him that wasn't an option for me to wait over a month and that the scooter is still under warranty for another five months he tried to refer me to a scooter shop in Cambridge, which I live nowhere near and not paying for something that was under warranty. I then asked him what to do and he told me to call Segway the scooter company. And then again referred me to the scooter shop in Cambridge, which I had to reiterate that was not an option and I am not paying for something that is still under warranty. I asked him for Segway's number which he told me he did not have and to "Google it". My only dealings with this place twice have not been good and not the best customer service to say the least. Scooters were $1100 with tax and are under warranty for another five months and they are telling me I have to wait over a month to even get it looked at. Unacceptable!

I'll start off with the good: they were very nice *before* we rented the bikes. We had a…read moremiscommunication and headed up to Ipswich on Memorial Day, but they turned out to be closed (only the Boston location was open). Because of the misunderstanding they offered us a 50% discount for the future, which we were excited to use. We planned another trip up and when I called, Steve advised me to book the reservation and he'd apply the discount afterwards. We rented 2 e-bikes for $200, and had a nice day riding around the north shore. At the time we picked them up, Steve mentioned that he owed us the discount. We dropped them off at the end of the day and everything seemed good. Unfortunately it was never applied I've heard zilch from Steve since then. I've emailed multiple times about it and gotten no response. At this point it's been a month. Presumably since we've paid he just doesn't care? In the end, we had been willing to pay full price the first time around, but it's really disappointing to get a bait-and-switch like this.

Unmaintained bikes and slow service…read more It took 45 min to pick up 2 bikes and a trailer. The person helping us forgot to give us the second bike. Then, their bikes are unmaintained. The first bike had a broken gear shifter. The second bike they served us had a broken seat, to which they replaced the seat with a seat that had the cover cracked. Finally the trailer had a flat tire which we didn't discover until after we bikes a few miles. The guy also "cleaned" the trailer with a leaf blower. Kind of genius but not really the clean we were looking for. Also note the sign says "Martha's Vineyard bikes" so you may miss it if looking for Pedago

There were very few workers. They gave us a broken bike that stopped working when we were a city…read moreover from the shop. The workers were rude and would not give us any assistance with the broken bike; they give no maps or directions so we got lost on some back road for cars. Would not recommend for anyone. And they only gave us half our refund. 0/5 stars for sure; take your business elsewhere.

Sam in sales is great... super friendly and knowledgable…read more Quick to text and call. Owner is really nice as well, got to meet him briefly... lots of cool equipment at good prices.

Thorough, thoughtful, and reasonable. I've bought from them multiple times, and will keep going…read moreback. Delivery was great too.

Great service! We were stranded an hour away with a leaking radiator. Mike did everything possible…read moreto fix it but there were just so many pinhole leaks from driving through big falls asphalt construction. Grrr. We had a new radiator sent to his shop and he drove it out to install but it turned out the wrong one was sent! Seriously?! Had the correct one sent and he did the same..... after it was delivered to his shop he drove it all the way out to us to install. We are finally on our way! Thanks Mike and family for taking care of us!

Disgusting work had to pay someone to redo almost everything he did . Cut out a $2500 exhaust and…read morethrew it away . Zip ties on the fuel line , had to fix all the ac work another 2k worth of work he did , brand new brake lines kinked , power steering hose too short and kinked , tranny pan brand new leaking tried using gasket sealer , took parts off damaged paint all over and damaged rocker panel covers , had to also pay someone else to tune the car . Threw away the brake vacuum he put in for another $1000 which was not needed as the engine has plenty of vacuum. I could go on and on never mind the work he did authorization. Horrible experience was awarded payment in court which he has since refused to pay. Stay away from this scam artist !