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    Cycle Specialist

    3.0 (2 reviews)

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    13 years ago

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    Redline Performance Motorsports - Motorcycle

    Redline Performance Motorsports

    (28 reviews)

    Hours posted online and on their door says they should be open for business.. drove an hour to come…read moresee a salesman and doors are lock d, no one home. Terrible!

    I took my 2016 Ducati Diavel to Redline to fix a miss in the engine. Brought it in April of 2021…read more Did not get it back until July of 2021 after they replaced a MAP sensor and charged me $892. Got the bike back home, drove it some, same miss occurred (it had been an intermittent problem from the start). Took it back a couple weeks later. Over the period of the next year, I kept getting every excuse imaginable (the same as others on here get). Saying they needed to replace the other MAP sensor: backordered parts, mechanics getting "training", mechanics out of town, part received but it was bad, backlog of other bikes, blah blah blah. The 2nd repair was never completed. Filed a lawsuit in September of 2022. Went to court in April of 2023. I won my case for a return of the $892 for the bad repair. I then went to get my bike back (which was still disassembled from trying to replace the 2nd MAP sensor) and was told I owed them money and could not get the bike. I got a letter from their lawyer claiming I owed attorney fees for court (THAT I WON) and the 2nd repair (WHICH WAS NOT DONE). The bill for the 2nd repair to replace the other MAP sensor? $15,700!! It claimed I owed $15,500 for "labor". I've since filed another lawsuit for possession of my bike, but that won't go to court until September of 2023. I am also filing a complaint with the Attorney General's Office of the State of Virginia for violations of the Virginia Consumer Protection Act. This business needs to be shut down. Sure, they were nice when I bought the bike. Everyone on here says that. As a repair facility, they are a complete sham. This business is detrimental to consumers in every way imaginable. The only thing more shameful than this establishment is the state of Virginia not doing something about it after years and years of complaints. Consumers have easily lost tens of thousands of dollars and countless days of their time by allowing this business to remain open. UPDATE: On September 29, 2023, I finally had my day in court with Redline to regain possession of my bike. The judge only spent about 7 minutes telling Redline's lawyer that they could not keep my bike, and then found in my favor. I am trying to setup a time to get the bike this coming weekend. We'll see how that goes.

    Honda of Norfolk - Cody thanks, no scratches.

    Honda of Norfolk

    (13 reviews)

    $$

    I brought in my 2003 Magna that hadn't run in about 22 years and Mike made that thing purr like a…read morekitten again. I filled out the appointment details online but didn't hear back from them so I called and one of the mechanics told me "I'm too busy to pay attention to that online BS just bring the bike in and we'll look at it". They are busy and it took them about a month to get the repair estimate but once I gave the go ahead they were terrific about keeping me updated about the status of the work being performed. After Mike got done working on it and I took it down Tidewater on the way home the bike ran like brand new. Of course it helped that I had drained the tank before putting it into storage. Real old school, reliable way of doing motorcycle maintenance.

    *****Racially profiled and accused of stealing during a test drive. *****…read more I came in to look at an ATV, I had already been in contact with CAMERON THE GENERAL MANAGER about a month before this. My jeep was in the shop so I wasn't able to buy one then. I went in and talked to CAMERON THE GENERAL MANAGER, he showed me the ATV and I asked if I was able to test drive the ATV. He asked for my license and I gave it to him. I rode down their road for maybe 4 seconds. I was trying to do a U-turn only to see CAMERON THE GENERAL MANAGER, chasing me down on a dirt bike and yelling something. I went into the main road to turn around and at this point he is right next to me. He cursed at me to "turn the fuck around" and I told him that's exactly what I am already doing.... We get back to the dealership and he asked me "so what did you think?" I said what was that about, did you think i was trying to steal this? He said "you never know" I asked him if people have come here to steal before he said "well they tried but i chased them with my dirt bike." I told him I'm not sure how many thieves text you from their personal number, drive their personal vehicle, and give you their license before they would steal something. I'm wondering if those same thieves were just people that requested a test drive like me. I asked for my license back and left. He did try to claim he was chasing me because I was in the main road, but he was flying down the street before I even turned into the main road so I know that is not true, it's an excuse. Extremely embarassing . I do not adivse you to buy here if you are a person of color.

    Cycle Specialist - motorcycledealers - Updated September 2026

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