1. Steelhorse Classics

1. Steelhorse Classics

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Williamsburg, VA

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Steelhorse Classics

5.0 (1 review)

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19 years ago

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Redline Performance Motorsports

Redline Performance Motorsports

2.0
(28 reviews)

Hours posted online and on their door says they should be open for business.. drove an hour to come…read moresee a salesman and doors are lock d, no one home. Terrible!

I took my 2016 Ducati Diavel to Redline to fix a miss in the engine. Brought it in April of 2021…read more Did not get it back until July of 2021 after they replaced a MAP sensor and charged me $892. Got the bike back home, drove it some, same miss occurred (it had been an intermittent problem from the start). Took it back a couple weeks later. Over the period of the next year, I kept getting every excuse imaginable (the same as others on here get). Saying they needed to replace the other MAP sensor: backordered parts, mechanics getting "training", mechanics out of town, part received but it was bad, backlog of other bikes, blah blah blah. The 2nd repair was never completed. Filed a lawsuit in September of 2022. Went to court in April of 2023. I won my case for a return of the $892 for the bad repair. I then went to get my bike back (which was still disassembled from trying to replace the 2nd MAP sensor) and was told I owed them money and could not get the bike. I got a letter from their lawyer claiming I owed attorney fees for court (THAT I WON) and the 2nd repair (WHICH WAS NOT DONE). The bill for the 2nd repair to replace the other MAP sensor? $15,700!! It claimed I owed $15,500 for "labor". I've since filed another lawsuit for possession of my bike, but that won't go to court until September of 2023. I am also filing a complaint with the Attorney General's Office of the State of Virginia for violations of the Virginia Consumer Protection Act. This business needs to be shut down. Sure, they were nice when I bought the bike. Everyone on here says that. As a repair facility, they are a complete sham. This business is detrimental to consumers in every way imaginable. The only thing more shameful than this establishment is the state of Virginia not doing something about it after years and years of complaints. Consumers have easily lost tens of thousands of dollars and countless days of their time by allowing this business to remain open. UPDATE: On September 29, 2023, I finally had my day in court with Redline to regain possession of my bike. The judge only spent about 7 minutes telling Redline's lawyer that they could not keep my bike, and then found in my favor. I am trying to setup a time to get the bike this coming weekend. We'll see how that goes.

Steelhorse Classics - motorcycledealers - Updated July 2026

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