Went in for a brake repair, tireless tire fix, and a tuneup. Told me they couldn't repair my brakes because they didn't have the right tool and my tire was flat again when I got home. Still charged me 110. Went to Steve in altadena and fixed everything for 40. read more

Awesome honest and efficient! Good people here. Took my bike in needed repair and was well serviced. He even threw in some extras. Will be returning and also recommending! read more

What an Amazing experience i had!!!!!!!! My bike needed some serious attention, i have a Classic Schwinn that i want to keep original but had a lot of bent parts do to impact. Connor called me after inspecting the bike and we discussed a couple of options on a repair. After hearing his ideas and passion about fixing my bike we decided on an approach to bend and adjust before replacing parts. "It absolutely worked" i couldn't be happier and my bike has been revived!!! This spot deserves your attention and business. Thank you Connor and Bicycle Sam for keeping it simple. Great customer service and knowledge of the job read more

Came in for a small repair and they took care of me ASAP, bought some supplies as well and they had what I needed in stock.

Friendly knowledgeable staff, Thank you Kevin for the precise repairs needed. Service, parts and installations are affordable and either same day or one day turnaround. read more

I came in a few days ago to check out the new owners and store. It is well-organized and clean. The service that they provided me is beyond my expectations and the prices are reasonable. More importantly, they know their craft, try to understand the needs of their customers and are incredibly friendly. Steven, from whom I received a lot of help, anticipated my concerns and addressed them. In short, I am happy that they are in our neighborhood and will be a patron of this store for a long time to come. read more

I had the great pleasure of having Steven assist me. Steven was able to repair my older bike and make it work like new again. Steven was very informative and patient with all my questions. Thank you for your kind service I highly recommend coming here for your bike repairs. read more

New ownership from last year. Great place to shop and service the bike. They explain detail on your bike condition, I came out to change the tube and very good service and they take credit card. read more

Cycling World - Store inside - Bikes Near Me - Monrovia, California

Staff is super friendly and gave my 20 year old mountain bike some new pedals and a detailed tune up and cleaning. It looks like new. I'll definitely continue to use this shop for all my cycling needs. read more

Cycling World - 1999 Specialized Rockhopper - Bikes Near Me - Monrovia, California

I had my bike shipped across the country. Once it got to CA I took my bike to Bicycle Sam for assembly and a tune up. Great service and QUICK turnaround (same day!). Price was VERY affordable compared to the big corporate companies. read more

So friendly and so efficient. My kid has a busted tire from a cheap bike and they quickly fixed it and made the family happy. Great spot!

Great service. Steven the owner was very helpful in helping me solve an ongoing problem with a tubeless set up that other bike shops couldn't remedy. If I'm ever in the area and need some bike repairs or service, I know where to go. read more

I talked to Steven and he took his time to explain all my naive questions about bikes. I wanted to purchase a bike but I had way too many questions. It's been years since I bought a bike so I needed some crash course education about what was out there in the market and what I really needed. He was so nice and patient. He took his time and even told me how much I should and would be spending. They did not have any bikes for me to look at at the time I was there but I am very appreciative for all the information he had shared with me. I would totally bring my bike for repairs and for builds. Heck I would purchase my next bike if they had the model I was looking for. Show this awesome shop some love. You won't regret it. read more

I have delayed this review because I was waiting for a call from the owner/manager at Bicycle Sam regarding my bicycle. Since I haven't received a call in over a month, here's a proper review. I took my vintage road bike to Bicycle Sam for all new spokes, and a new cassette for the freewheel. The owner Dayton told me the price, which was reasonable, and showed me the sprocket he was going to install onto my bike. Shimano. Cool. Service was fast, only a few days. When I went to get my bike, this is when things started to look shady. The spokes were installed, the cassette installed... Wait..that's not the one he showed me I paid for. What is this "Sunrace" sprocket? He told me oh no its the same price as the Shimano one. Such a cheap sad sprocket on my vintage Japanese bicycle. I had to ask for my old sprocket back because he had it tucked away in some drawer probably to clean and reuse. Thanks a lot bicycle Sam... He told me to just go ride it and see if I like it. I rode away, with my new sprocket... Realizing something looked different on the front wheel. A new hub?! I did not ask for a new hub, I was not told there was going to be a new hub put onto my bicycle. I turned around and asked him about this hub thing... "Oh yeah... I forgot to tell you.. Your old hub was messed up (bearings) so I just laced your wheel with this one." I asked him why he did this without telling me.... No answer. He told me the hub was Shimano. LIE. I could clearly see the name "Quando" on the side. I don't know if this guy thought I was an idiot or what, but I told him I was unhappy and to order the Shimano cassette he promised. He obliged and said he would give me a call in a week after he ordered it. No call. No nothing. If you value your bicycle, and like to keep original parts on it, don't go here. You'll end up with a mutt bicycle. I'll never go back to Bicycle Sam, even if my bike breaks down at the front door step. read more

Simply terrible. DO NOT BE FOOLED BY THEIR GOOD PRICES! I went in to get my shifter cables installed. They said it would cost 10 dollars for both over the phone. When I got their he said 10 dollars each cable. I was already there so I just let them work on my bike even though he raised the prices. Afterwards he doesn't even tune the cables and ask for 15 more dollars. Now I can go to Helen's or Temple City Bike Shop and get the job done for 30. Sam's is charging me 35. The worst part is that I said no to the tuning costs and took my bike. When I got home I found out they didn't even install my cables correctly. They didn't cut it to the right size and he put the rear derailleur cable between my brake cables. read more

It's a small local bike shop off Mayflower and Duarte. And the past few times I've been here, the items I was looking for wasn't in stock (for example, Alan wrench/hex key). But the guy running the place seems nice. It's located in this small plaza where Burger Basket and Monrovia Pizza Company are at. Parking is easy to find, though there was an incident here many years ago... Can't help but wonder about safety. If I need something simple like tires, then I'd give them a shot, but there are other venues with more inventory out there. read more

I went to Bicycle Sam and got PERFECT service. The tech was knowledgeable, informative and get this...EVEN let me try the bike on for correct/proper size and form.... No pressure to purchase. I've gone there to regular maintenance tune- ups. Purchased accessories with pricing competitive to online suppliers. Not a lot of frills. Just good service. Stan's Monrovia Bicycles could learn a thing or two about running a bike shop from this place. read more

My daughter and I was walking home from shopping. My daughter was riding her tricycle and we realized her tires were low on air.. We popped in to see how much it would cost to get air in the tires.. The new owner not only opened our door for us but was extremely kind to fill her tires for free!!! He was so nice and told us if we ever need air its free. The store had so many nice bicycles for sale. I definitely will be coming back to buy my son a bike since the prices are so reasonable. 2 up. read more

Steven, the new owner, is a very nice and helpful guy. He knows his stuff. Thank you for all of your help. Disregard the rating from before March 2017. read more

Brought my road bike in for service, I explained that my rear shifter was acting up. They sold me on their "silver" plan, and indicated that the issue would be addressed. A few days later I had to call in to find out my bike was ready, and had to take time off of work to pick up. When I pick up there was no explanation on what work was performed at all. I went home and took the bike for a spin and found the issue with shifting was still there. I called and emailed and still haven't gotten a response, I question whether they did any work to the bike at all. I would not recommend taking your bike to this shop read more

I received a bicycle from my work and I had no idea how to fix it. I went to bicycle Sam because I remember my dad buying my first bike from Sam in the late 80s. Anyway I brought my bike there and Steve was very helpful and gave me a honest assessment. Bike is all fixed now and Im very happy with the service. Thank you guys!! read more

I've been in here a few times to replace my inner tubes when they've caught a thorn. They've always been super convenient and fast in doing so, and I've had good experiences doing so. I decided to come here then to buy a new bike for myself for the first time, and I had a ton of questions before deciding. Steve helped me out and was extremely patient and helpful, even as he took care of other customers in the shop while I made a decision. I ended up getting a Diamondback hybrid bike that is really suited for what I need. I'm really confident and happy with the purchases I made and would highly recommend coming here! read more

Great service! Willing to answer all my questions with utmost patience. Knowledgeable and helpful in many ways. This will be my bike shop from here on out. read more

A lot of the bad reviews are for the old ownership. The new owner, Steven, is great. I brought in multiple bikes to get it serviced, fixed, tires changed etc...and Steven was really honest and fair with the service and price. I would not hesitate to recommend him to anyone! Thanks Steven! read more

Bicycle Sam has a new owner! The young man has completely revamped the shop, including an area for bike service. I had bad brakes in my cargo bike and they fixed it and it runs smooth and quite. Good job, Steve! read more

super friendly! love the staff here they're knowledgeable and so willing to help out definitely one of my favorite small bicycle businesses around here! called REI to fix my loose and tangled chair told me it would take 2 days and 30 dollars called Bicycle sam and they said they can take it in right now and it'll be 15!! amazing! read more

brought my trek 820 for a tune up. the guys here were very helpful and new what they were doing. prices are fair. would recommend

This shop has shown great improvement since I've last been there! Everyone is so friendly and the service is great. The manager is very helpful and i feel confident that the the team at bicycle Sam will take care of me ! read more

This is one of the last standing brick and mortar bike shops in the Mon-Arc area and they are very helpful and knowledgeable. I bought a new seat and tires here. read more

Terrible. Came here on Saturday at 11. Sign says open 10-9pm. No one in sight. No sign saying not open today. Waste of time

The new owner Steven gave this place a breath of fresh air, I used to come here to get my bike needs but previous owners had the place cluttered with lots of old bikes and there was never room to bring in your bike, now I can see them working on my bike and I can have a one and one conversation about bike topics and Steven was super helpful and offered awesome service. Thanks!!! read more

another solid local bicycle shop for the area. the feller in charge was friendly and real attentive with good advice. and he was pushy when i told him what i'm in the market for. i appreciate that respect. if i lived in the area, i'd probably make his shop my home shop. support your local shop! read more

Fantastic friendly and prompt service from the current owners! They fixed a flat on my daughter's bike a year ago. I just had them cut 4 inches off my seat post. They have really cleaned and organized the shop since the previous owner left. I'm definitely coming back for routine maintenance or repairs. read more

Brought my carbon frame because I needed an external bottom bracket for a Shimano 105. The guy looked at my frame and started opening his book I guess to check for the part and the price. I told him that Shimano bottom bracket usually are $30-50. He looked at me like I don't know what I was talking about. He had an assistant who kept on saying that my frame needed a press fit bottom bracket. The guy told me that the bottom bracket alone would cost at least $100 and that's not including the installation. Thanked the guy for his time. Took my frame to REI, got an Ultegra bottom bracket installed and paid $30. read more

i cycle by this place all the time and finally needed some parts and figured it was on the way by my place. the gentlemen that seems to be running it is really nice and informative about bikes and seems to be genuinely into bikes. i ordered some white wall tires for my bike and they didnt get it in stock for almost 2 weeks, so he finally offered to go pick them up himself out in redwood, or some where really far. i really appreciated the effort, but sort of feel bad for having his wife drive all the way out there just to pick up a pair of tires that were probably less than 30 bucks all together... but i guess 2 weeks was long enough of a wait. prices are a little higher than online deals or huge retailers, but the guy really takes care of you and your bike. overall, nice place, with good service. read more

I'm sorry that some of you have had negative experiences here. I got a tune up here and my bike feels and looks new. They even replaced some cables as a courtesy. I didn't really like that they tried to sell me a new bike at first instead, but I'm really happy with how my road bike rides now. Thanks Bicycle Sam. read more

I love this place. I take my bike in a few times a year for adjustments. I have an 8 year old hybrid and I ride it hard so something is always breaking. Sam always puts it back together for me! My bike is finally so trashed that I need a new one. I'm heading over to Sam's right now to see what he has. He carries a great stock of high quality used bikes. I bought a tandem there last year for $250. It looks like new and would sell for $2,000+ if I bought it new! I love Sam! read more

I went in here clueless and full of questions. The gentleman behind the counter was super helpful and patient with me. What more could I ask for? read more

My son broke his bike peddle on his way home from school today. I just moved to the area so I didn't know what was available or reliable. I googled shops near by and Bicycle Sam came up. Nice young man helped me with the bike out of my car. Not only did he fix the problem, but he also fixed the seat and did a full on check up to make sure the bike was well greased and changing gears and needed. I understand the shop is under new ownership of a little over a year. I highly recommend this shop. They are very professional and reasonable. read more

I needed a new shifters for my bike, went to other stores like REI (they dont have anything displayed) and Sports Chalet (too expensive). Finally went to this store and got want I needed, guy is very helpful. read more