1. Cypress Auto Spa

1. Cypress Auto Spa

0

Cypress, CA

Cypress Auto Spa

5.0 (3 reviews)
Closed • 8:00 am - 6:00 pm
Updated 2 months ago

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Response time

3 hours

Response rate

100%

Services - Cypress Auto Spa

Auto bug and sap removal

Handwashing

Cypress Auto Spa Photos

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Ask the Community - Cypress Auto Spa

Elevance

Elevance

5.0
(705 reviews)

Just a quick update. I brought my BMW back to Elevance for its second annual detail and PPF and…read moreceramic coating inspection. Scheduling was easy, and I was able to get an appointment the following Saturday morning. I dropped off my car and took a walk to a nearby café to have breakfast while they worked on it. They also have a nice air-conditioned waiting room if you prefer to wait on-site. I returned about 90 minutes later, and waited while they finished up. I take great care of the car, but every time they're done with it, it looks better than day one off the dealer floor. Steve informed me that the PPF and ceramic coating was in great shape. He also educated me that the ceramic coating on the hood wears faster than the rest of the car. They re-coated the hood for no extra charge. What service! Again, I left Elevance very happy with my initial choice to have them apply everything and returning annually for their customer only inspection and detail service. Steve and his staff are extremely professional and friendly. If you need PPF, wrapping, ceramic coating, or window tint, check out my previous reviews and go with Elevance!

For starters this review does not reflect on the owner, Steve. He has been very responsive at every…read morereach anytime I've had issues, although the resolutions may not be to complete satisfaction. However, the more I continue to see all the errors and defects on my vehicle the more dissatisfied I feel about the results. There are multiple areas crinkling and bunched up, even right after my wrap and more so now down the line. I've added some photos for reference but there are waaaay more I'm not posting that I'd like to count. My biggest issue that has been on my mind to this day is that my cars mileage increased 30 miles from when I initially dropped it off. I brought this issue up to Steve and he explained it's because they did my wheels, the body work, and test drove it but thirty miles is excessive in my opinion. One of his workers I feel definitely took my car for a joy ride and perhaps Steve is covering for them. The mileage doesn't bother me, it's the negligence, irresponsibility, and disrespect for my property of whoever drove my car. Again, Steve has been responsive since day one but his staff (who worked on my vehicle) on the other hand fell very short of the quality and expectations his shop seems to give out through their platforms. I feel like I was one in the hundreds of people who had a really bad job done. No one is perfect and I'm just that one mistake of a customer, unfortunately. All in all, zero stars for the wrap job and 3 stars for Steve's efforts and customer service and 4 stars for the body work and wheels. However, I would recommend to keep an eye on your odometer when you drop it off since it seems like his employees might have an inclination to have some fun when no one is looking or when the "test drive" is being done. I have a camera in my vehicle but when I checked it someone disconnected it almost immediately after dropping it off according to the time stamps. Little sus to me. Thank you, Steve for your kindness and doing your best to resolve each issues you may not have had your hands on directly but if I could truly resolve my dissatisfaction (especially for the money I paid) I'd prefer to redo my wrap in all the area it was defective.

Cypress Auto Spa - auto_detailing - Updated July 2026

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