Service. Food. Overall great atmosphere. Drinks are delicious and the specials are always fun…read more Always nice when people recognize you when you walk in.

On a hot summer day, stopping here for a yummy lobster roll on a warm brioche bun might be your…read morebest decision! The service is always great, and the atmosphere is even better. I love stopping by to treat myself here.

The menu has a lot of options that all sound good. I couldn't decide between the fried shrimp,…read morefried chicken, fried pork chops, liver, or turkey wings, so I asked the waiter which item was most popular. She recommended the turkey wings, so I went with that. I like my turkey wings well done and nicely browned, and I specifically requested the brownest ones in the batch. She told me they had just come out and were well done. When I got home, only the top wing was browned--the one underneath wasn't--which was frustrating since I made a very specific request. She also seemed to have a slight attitude about the request, which didn't help. The turkey wings themselves were just okay. The cabbage could've used more seasoning, but the white rice and gravy were good. Unfortunately, the cornbread that was supposed to come with the meal was missing. I would try this place again, but I'd likely order one of the other items I was interested in--not the turkey wings.

I am writing to formally express my dissatisfaction with my recent experience at Southern Comfort…read moreRestaurant and Lounge in Norfolk, Virginia. I placed a takeout order and experienced an unacceptable wait time of over one hour with very little communication regarding the status of my food. Throughout the wait, I received no meaningful updates from the server, despite being one of the last customers remaining in the restaurant. The server appeared to be the only employee handling customers and moved very slowly, which further contributed to the delay. While waiting, I observed several concerning issues that reflected poorly on the restaurant's professionalism and food service standards. Kitchen staff were openly arguing and using inappropriate language, including profanity, within earshot of customers. This behavior created an uncomfortable environment and was highly unprofessional. Additionally, I observed staff members walking around while wearing gloves and touching various surfaces and items before handling food. This raised concerns regarding proper food safety and sanitation practices. After waiting more than an hour, I finally received my order only to discover that the food was cold and one of the items I paid for was missing entirely. Despite the lengthy delay, poor service, and missing item, no apology was offered by any member of the staff. I ultimately left the restaurant with an $87 bill and a completely unsatisfactory experience. As a paying customer, I expected better communication, professionalism, food quality, and customer service. Unfortunately, none of these expectations were met. I am requesting that management review this incident and provide an appropriate response regarding the concerns outlined above. I would also appreciate consideration of a refund, credit, or other resolution given the significant issues with my order and overall experience. Thank you for your attention to this matter. I look forward to hearing from you regarding how this complaint will be addressed.

The food is decent. The wait is horrific. I have called items in several times and still waited for…read moreover 45/50 minutes because it was not ready. I've missed my lunch hour and so did my colleagues, several times. Something as simple as calling in an order and picking it up is non existent. They can also do a better job in cleaning their restrooms. They are filthy. I am not an interior decorator, but clearly they don't re-invest in their restaurant with updates etc. Everything is very old and outdated. They need to close down for a few weeks and re-model. It really is a hole in the wall. The food isn't that great for us to return. We have given them plenty of opportunities. Find someone else to patronize.

We were craving for some soul food. So we had to come to Soul in the wall…read more Ms. Taja provided great customer service and recommendations. We got the following Honey-Cajun catfish and fried pork chops With fresh collards and fried okra I Stopped by a couple years ago and it was amazing and nothing changed. Most definitely will be back again when in town

We came here right after spending a super fun, exhausting day with friends at Busch Gardens, and…read morehonestly, this place was the perfect wrap-up! The decor gives off major classic American vibes. Plus, right now they are celebrating the U.S. 250th anniversary, so the whole place is decked out in festive, classy decorations. The floral arrangements and styling are beautifully done--so full of character and style. Here are my honest thoughts on the food and experience: The Mains (10/10): We ordered two entrees, and both were incredible. The meat was so tender, juicy, and incredibly easy to chew. The flavors were totally on point. Wings & Fries: The chicken wings were great, and the fries were fried to a perfect golden crisp! My only tiny critique as a foodie is that the fries didn't seem to be fresh-cut from scratch. But they still tasted good! Sauce Heaven: I love that they have a huge variety of sauces right on the table. It gives you so many great options to customize your flavor combinations! The Atmosphere & Service: The waitstaff here are incredibly enthusiastic and energetic! Their warm hospitality completely made up for the fact that the AC was blasting a little too cold inside. One tiny tip for photo takers: The lighting at the tables is a bit on the dimmer side, so it's a little hard to capture the true, mouth-watering color of the grilled food on camera. But trust me, the taste more than makes up for it! It's such a wonderful, comfortable spot to chat, laugh, and catch up with friends. Highly recommend stopping by if you're looking for great food and a festive vibe!

Hubs and I were in the area for a conference and decided to stop by. He'd been here before, my…read morefirst time. He got the steak, and thought it was ok. Medium well. Sides came out luke warm. I got the platter with brisket, burnt ends, beans and collards. Those burnt ends were delicious! The brisket wasn't bad, but definitely needed sauce. Not to worry tho, bc there are several (with descriptions) at the table. My beans were good, but cold and the collards were ok. Service was attentive and the atmosphere was clean with a normal amount of noise. TVs were there, but I don't remember if the volume was up. There were also steps going in the restaurant and going down into the dining area...FYI

The food was amazing. I had the breakfast burger and most places don't give turkey options!!! The…read morecustomer service was immaculate from the bartender Ashanti! And the chef Victoria gets a 10/10 for taste, presentation actually she put her foot in that food! And I love the 90s music and the murals on the wall. The environment was cool

Dine-in, curbside pickup, or even delivery... SoCo Lounge is on to something here. Located :2163…read moreCunningham Drive, Hampton, Virginia 23666 just behind Pier 88. Great party space; great pricing on drinks, and great pricing on food. Closed on Mondays, open every other day from11am to 10pm. +17579780000 Dedicated to offering customers one of the finest dining experiences and event spaces of the Hampton Roads Area while providing "Southern Comfort" fine dining, spirits, and a unique atmosphere in every corner of their establishment; and they are doing exactly that. The overall concept of "Southern Comfort" aka "SoCo" is to shed light on the overall history and techniques associated with "soul food". Striving to embrace the culture from which "soul food "came from. Food tells stories and sometimes the history of the food can make one appreciate a certain cuisine a tad bit more. Southern Comfort/SoCo is motivated to move to the next level in comfort cuisine, event space, and hospitality. With the goal to provide customers with attention to detail, unique spirits, entertainment, with their "Southern Comfort" charm; this location is amazing and will truly display southern hospitality. Besides providing top quality services and outstanding food/beverage products at a reasonable price, their focus is to serve customers quickly in a comfortable establishment. Thank you SoCo Lounge!

I actually like this little "hole in the wall" spot. You'll miss it if you don't know what to look…read morefor. Biggest piece of advice: ALWAYS CALL AHEAD! they are extremely busy. The restaurant is clean and decorated. The hostess is personable and very professional. The food is AMAZING! I tried a Deep South classic, chitterlings with rice and gravy and mac and cheese. Definitely flavorful, perfectly seasoned. It was about $18 and the portions are hefty. There's enough for at least 2-3 plates. So, totally worth the price. This little spot is worth the visit. But CALL AHEAD!!!!

I have been ordering food from this establishment since I returned to Hampton Roads.. Menu items…read moredefinitely screams ""Soul Food". Turkey wings, meatloaf, pig's feet etc. all are to die for. For faster service call your order in advance

Kyle did his thing with this spot. I love the aesthetics in here . Perfect for a date night or…read moregirls night. I came with my daughter and we loved it . I got the Nanas chicken and she got the shrimp and grits . I couldn't leave without the bread pudding . I have been a fan since his food truck at Sly Clyde. Our service was great and quick since we came at opening Saturday morning .

Found this place while visiting our son and glad we have a new spot to go to when we come back…read more Parking was pretty easy early Saturday evening. Not sure how to describe the vibe- clean modern feel with a touch of cozy here and there - like the sofa when u first walk in. Pros: Cool sofa for waiting on a table or maybe cocktails? Krista was our server and she was delightful. Friendly and helpful - let us know her favorites and got our order in quickly since we couldn't take too long. Nice cocktail selection and even better range for apps and mains. Loved the ahi tuna flatbread!! Our favorite of the apps. Could have ordered for dinner and left very happy since it cost less too lol. Seared scallops were delicious- the sauce and fresh corn were amazing. Shrimp and grits had an impressive depth of flavor and the spinach and tomatoes were a unique addition. The black bass was also very good. Cons Prices on the higher side even for a fancy restaurant in Richmond. Didn't love the complimentary bread and butter: I appreciated trying to make the butter something unique- going for savory and sweet the white chocolate and herbs but the white chocolate didn't really work for us as an ingredient. Felt like the bread should've been crusty for butter like this and not the soft rolls they served. Didn't care for the pork belly appetizer. Instead of being crispy, it was just tough.

I really don't like to leave bad reviews, but this is one I had to do. I would never, EVER, use or…read morerecommend this restaurant for any of your catering needs. They were hired to cater our wedding that was originally scheduled in November, but we had to postpone the wedding due to the world's recent COVID pandemic. We had already paid $1000 deposit, and we didn't want to lose that. They offered to allow us up to 1 year, to use the deposit. So, we decided that we would use them for my bridal shower, which was for 20 guest. Keep in mind that they were perfectly fine with the date change; but all of a sudden, I was told, via phone conversation, that there was a $250 tasting fee since we cancelled the wedding and changed to a different date. No where in the contract did it state there would be a $250 fee for tasting if there is a cancellation or date change. Let's keep in mind contract was NOT cancelled, as they did provide a service, on 10/17/2020. So, again why were we charged a tasting fee? Didn't want to make a big fuss about it, so I asked for an itemized receipt for the items listed below, however, I was provided with a new, and modified contract that showed these items: 20 servings of Bang Bang Shrimp 1 pan of Meatballs 40 assorted pieces of fried chicken 1 pan of Sweet Potato Soufflé 1 pan of Mac and Cheese 20 servings of pasta salad Fruit Tray Veggie Tray Fee Schedule Service Full Package Service ...... $750.00 Tax 13.5%........................................ 101.25 Gratuity 15 % ............................. Total........................................ $850.25 Now, the food...the chicken was not fresh, it had obviously be reheated, dry, no seasoning, looked as if it was fried in old grease with black specks, it was so bad that we threw away 30 pieces. The mac and cheese was dry, cheese only at the top, and not throughout. I say, if you can't successfully make these staples, then there is no need to be a soul food business. Ok, then there was the Bang Bang shrimp, mushy and was garnished with red cabbage and lemons...hmmm. Anyway, the fruit and veggie tray was ok. We did put the fruit tray on a nicer plater. Actually, we put everything on a nice platter, as I will not serve out of tin pans like they do a BBQ's. Meatballs, were just ok. The pasta salad was dry, and had to add to it to make it taste like something. I say all of this to say, we threw $1000 in the trash. It amazes me how people portray to run a successful business with excellent customer service once they get your money. All the other vendors worked with my fiance and I, and I really thought Ms. Mary's would have too. Well, I guess they thought they did by allowing us to use our deposit for my bridal shower, and I do appreciate that, but to provide us with a product that wasn't of quality or freshness was unacceptable.

I am waiting for photos to come back. They did my wedding reception. It was exceptional! Guests &…read morekids loved the food. On-site service was impeccable. The next event I have it will definitely be done by Ms Mary!!! As soon as I get photo I will post.

I normally come to this place once a week for me and my husband. When my daughter came back to…read morelive with us, this became her favorite spot as well, especially the fried chicken wings. The food is extremely flavorful. The staff and the cooks are friendly. We come there so often they know me by name. It is a friendly family atmosphere and it's one of my go places

Hit or miss. The first time we had LVs we knew this would be a Sunday dinner atleast every other…read moremonth but when we tried to order the last three times they never have a full menu or something is missing. I don't know what day we have to Order to get exactly what we want but I'd sure like to know. Food on the other hand is good. The chicken was a little salty but we asked for no salt the last time and it was 100/10

Food is always good I get the same thing every time! Usually packed on weekends but definitely…read moreworth the wait.

I was looking for good food and heard about Picadilly from back in the day.... Great food…read moreselection, but I found some of the dishes to be too salty for my taste... Great people Great service! The place is very dated, mostly a lot of "seasoned* citizens for after church and afternoon eating place... But overall it was " meh"