10 My vehicle has recently become a bullseye for bad drivers. 3 crashes in 4 months. The first one…read moreI had Lennys do the repairs. The second was with a suggested competitor and the third was back to Lennys. My experience with Lennys was far superior. The friendliness of staff from the front desk to the technicians to the rental was top tier. I left feeling satisfied by the process and secure in the knowledge that my car was ship shape. 5 out of 5 would recommend

I had to get my car repaired after an accident. I brought it here off a recommendation and I'm glad…read moreI did! I appreciate all of the work and time you put into my car!! I got all of my answers in a quick and timely fashion and my car feels brand new. Thank you!! I've already told everyone about the service I received! I highly recommend it!

So, we took our car there. They said that they fixed the wiper motor, It goes so slow that I will…read morenever be able to drive in the rain or anything more than a mist. They said that they fixed the radio slot because the radio was loose, they folded 2 pieces of foam rubber and put it on each side with no front plate because they broke it. We had asked them to do a lot of little things and they did none of them. They had our car for two weeks and did basically nothing. But you get charged for hours and somehow they claim to have spent a lot of time on it, I really don't know how. I will NEVER take a car there again nor will I recommend this garage to anyone that I know.Extremely disappointed!!!!

this place is so terrible!!!!they had my car for over a month and didn't do a single thing to it…read morejust let it sit there

If you need muffler or exhaust work, I HIGHLY recommend Ritzman Muffler on Cleveland Massillon Rd…read more The owner is extremely nice, honest, and helpful. He took the time to evaluate my car AND show me what needed to be done. He went above and beyond to help me find the parts I needed. I needed gaskets for my exhaust. I left the shop after the diagnostic in search of the parts. Took the parts back the same day and my car was on the rack within 30 mins. The repair took about another 30 mins. Pricing? REASONABLE and AFFORDABLE! I had to ask him twice for the price bc I couldn't believe it. Car came off the rack acting brand new. They have earned a lifetime customer. Word of mouth is so important, and I have nothing but positive things to say about my experience. Check them out!

Dealer wanted to replace muffler and tailpipe for nearly $1,500. Ritzman cut the rusted coupler,…read morewelded a new sleeve for $60!!

I have been dealing with them for multiple years with a couple of vehicles and they have always…read morebeen fair with me. I have purchased tires from them and had other vehicle repairs done. Chris is awesome to deal with.

Very good full service shop…read more Honest and trustworthy Good at alignments and anything tire! Chris is awesome! Thank you

Reliable, easy to make an appointment, nice area, friendly, helpful Great value. Great mechanicread more

"Caveat Emptor" Went to Fix-It with Fred for a needed oil change and the air conditioner was…read moreblowing warm air. Dropped the car off told them the problems and mentioned, when braking, the car pulled a little to the left. Later they called with a diagnostic fee which seemed a little high but wanted it fixed. Someone called back the next day told me they had changed the oil and recharged the air conditioning and found leaks at both Schrader valves which they replaced (part of the diagnostic fee I imagine) and I needed $2000 worth of brake work, (front pads and rotors, rear shoes and drums, front calipers, BG brake system service). My response was, "that is a third of what the car was worth, put it back together and the car will be picked up. A total of $2875.81 of work and parts were declined by me. " Just to be on the safe side, two weeks later the same vehicle was taken to another auto repair shop to have the brakes checked, their receipt says "Inspect brakes, approximately 50% -OK". The brakes are working fine. There is probably a large gap as to what is needed for vehicle repairs and what the manufacturers suggests and how much money you have.

They did a wonderful job in very short time. Did all the negotiations with the insurance, and left…read morethe car cleaner than my last detail. Great company!

Don does excellent work! He is extremely friendly, professional, and accommodating. Highly…read morerecommend.

I had no heat in my car.. called R&R they got my car in quick and found out my heating core went…read more They were fast and had my car back on the road in no time I would definitely recommend them to anyone who needs repairs. They are friendly and talk to there customers. Great job

This is my "go to" shop for all our auto repairs and vehicle maintenance. We were lucky to find…read morethis place several years back. The owner, Dave, is an honest, hard working guy. He and his crew are reliable, fairly priced and personable. You are greeted by Mark or Dave when calling or stopping in. Whether you need a simple oil change or a full overhaul, this is the place for you.