Really friendly and knowledgeable guys. Got my bike tuned for a reasonable price. Seemed really…read morebusy, so took a week and a half, but really enjoying how my bike's riding now!

Excellent at color-matching!…read more I added a fairing to my motorcycle and Craig matched the fairing paint color perfectly to the battery cover I sent along as a sample. He also hand painted a white pinstripe line around the fairing, it was perfect! Amazing workmanship! Hard to find this kind of old-school craftsmanship and skill anymore.

Pat is very talented. Did a great job installing a custom swing arm and rear brake caliper. He also…read morecut some custom spacers for my rear shocks which made a huge difference over the ones provided by the manufacturer. Safety is really important to Pat and he will make sure your bike is safe to ride. Had a little hiccup when I got the bike home but Pat immediately took ownership and resolved the issue and while he had the bike he even drained the primary and adjusted the clutch at no extra charge. Pat also solved an electrical issue with a turn signal that other shops had said they fixed.

How can you go wrong with $5 for Live music, cool rides, a bikini car wash and free brews?! The…read moresimple answer is: YOU CAN'T! The weather was perfect for their 99x Rock event. I'm always looking forward to these things. I've even been by the shop to see what they could do with my ride and they were honest with the pricing and everything. You don't see that often in these shops. Most of them get your bike in there then nickel and dime you left and right until you're reaching for your wallet and it's empty. I can't wait for the next round to see what they have worked on in the garage! Great job fellas!

I recently brought my 1999 Harley-Davidson Fat Boy into Oceana Cycles for a tune-up and state…read moreinspection, and the experience did not disappoint. Conveniently located just off the interstate in the heart of Virginia Beach, this shop delivers exactly what riders are looking for--quality work at a fair price. The team is knowledgeable, efficient, and clearly takes pride in what they do. Their parts inventory is well-stocked, and if something isn't on hand, they can source it quickly without hassle. If you need reliable service for your motorcycle, Oceana Cycles is well worth a visit. Supporting a local business that consistently delivers this level of service is an easy decision.

Great service, reasonable labor cost, lots of parts and accessories, years and years (sorry Trey)…read moreof experience with many brands. Old school shop that does it right. Don't be in a hurry to have your job done if it's riding season. Plan ahead or have a backup ride. "How many bikes do you need?" Probably just one more.

This place is awesome! Unfortunately we bought a second hand dud that was 600$ (fool me once ) but…read morethis bike shop fixed our issues and made this bike rideable for my son. They really came through and fixed it fast!

FreeWheelin' is my go-to bike shop in Virginia Beach. I have bought bikes for my wife, kids and…read moremyself here. Support small business and shop here! Eric is extremely helpful and knowledgeable, and the prices are very reasonable!

Took one of my bikes there to get checked and fixed and they fixed it no problem and even noticed…read moresome stuff i was worried about but didn't mention, plus the full restored two of my friends bikes after crashes so they definitely know what they're doing

They have a fee for credit cards so I paid cash. Was charged the same amount as card purchase since…read morethe young girl didn't know how to take it off. Basically called her "dad" to figure it out but couldn't figure it out. Felt like they didn't want the business so I will take it elsewhere. They were very quick on service tho

Fantastic people ,outstanding service and a gorgeous showroom of exceptional motorcycles!…read moreI can't say enough about how thrilled I am with my with gorgeous motorcycle I purchased at this location . I bought My 2016 Indian Springfield from them last October and I couldn't be any happier w the the product or the service they provided .I definitely will be returning to them when I purchase my next bike !

Drove in from Richmond to check out Royal Enfield as I am looking to purchase a new bike…read more Everything was nice and friendly until I asked to test ride the motorcycle I was interested in. I was told I had to arrange finances first and commit to buying the bike if it met specs. I understand no joy rides, but this is ridiculous. You want my money? Let the bike sell itself. If this is standard Indian/Royal Enfield dealer policy, I will never buy one.

I'm a long time customer (since 2000) of both Bayside and Southside HD. Bought 2 new bikes from…read moreeach of them and I am particular about service. When it comes to sales, there's no real difference between dealers, what sets one apart from the other is post-sale follow-up and service. To make a long review short(er), I bought my last Harley from Bayside because they could get it in a reasonable time. On delivery, the mechanic (a true wrench) took the time to explain everything and made some adjustments and installed a lot of additional parts I wanted. Each step of the way, I trusted his advice and solid craftsmanship in taking care of my bike. A good man! The Service Dept "customer facing staff", was not quite such a great experience, seeming aloof and certainly knew more about the customer and what they wanted than the customer. As with many others (including the mechanic) had done, I left for another dealer. Fast forward to today. All three HD dealers in SE Virginia have been consolidated into one, at the old Bayside HD location. Needing service I stopped by to schedule it in person. The new dealership, Ironclad HD, was an exercise in organized chaos and cat herding. Trying to combine the inventory and customer base of three dealers in the region is no small feat. But, I found that the initial "meet and greet" with the service staff was professional and as good as could be expected. I scheduled an appointment for a routine oil change and was glad to see they honored the pre-paid maintenance agreement I had when I purchased the bike. So I bring it in for service this morning and found the disarray of a couple weeks ago was lessened, but the service staff seemed very positive still. Also found out that my favorite mechanic had returned. Bonus. My low expectations for the experience were shattered! From initial check-in to walking out the door at the end, communication with the service writer, Vegas was timely and on point all the way. Now granted, this was a simple routine maintenance visit but if I got treated like this every time, that's a thousand-fold improvement over the previous service staff. Bravo Zulu (as we say in the Navy) Vegas and the Ironclad staff, you've brought at least one customer back. Just please, PLEASE do something with your customer waiting area. That was the most spartan, uncomfortable experience since I had to hot-rack on an FFG-7........ Of course, Ludacris blaring as background music wasn't the most enjoyable either. Just one old white guys opinion....... Looking forward to future visits.

We purchased our Certified Pre-Owned BMW Motorcycle here at Adventure about two and a half years…read moreago. My husband, at the time, had a 2008 Hyabusa Motorcycle, which was more of a "race style" bike than my hubs was comfortable on... he didn't know exactly what he wanted but he knew he liked the BMW cycles, so he stopped in for a visit. They showed him the 2011 BMW 1200GS (pictured) and he fell in love. One major advantage to buying motorcycles used is that they often come with accessories that they didn't leave the factory with. In the case of this bike, it came equipped with expandable saddle boxes and a GPS unit mount. Unfortunately, the GPS was not included but they did have it available and in-stock, so we purchased it as a part of our financing package. We did go home and sleep on it, did some extra research on the bike and the value, then returned the following business day (in the hopes that it was still there) to say "yes!" to the... bike. The purchase was seamless from start to finish. Financing approval was simple via BMW Financial with a decent interest rate and no early pay-off penalties (we did recently pay it off early and they were true to their word)... we never had any issues with communication or payment processing. We overpaid by a little each month, which allowed us to skip a payment if needed because the additional payment counts toward future balances due. We also returned to Adventure BMW for service intervals and had an awesome experience. Their service department has reasonable pricing (for both parts and shop time) and did an awesome job of communicating with us while the motorcycle was in their care. Two and a half years later, still happy with our BMW 1200GS ... we have moved away and don't have access to an awesome shop and service place for BMW and we miss Adventure that much more! When we move back to Virginia, this will certainly be our dealer and shop of choice once more!! Thanks guys!

I recently purchased my first, new BMW motorcycle from Adventure BMW; a 2023 F850GSA. After…read moremultiple visits with the sales department to settle on the make/model, and a recent 600 mile service inspection, I'm writing this review. While I am content with the end result--a fantastic new bike--the experience involved some challenges that I feel compelled to address for the benefit of both the dealership and potential, future customers. My three star review is based off these issues: - Poor communication by both sales & service departments. - Salesman used an outdated incentives & discount sheet. BMF Finance caught the mistake and I was ultimately refunded the money, but it required more of my time coming back into the store to resign all the paperwork. - Told after the maintenance was performed that my BMW warranty didn't cover the expenses, even though I specifically asked if my signature was simply authorizing the inspection to occur. I asked for clarification and received a joke about signing over the title. - No mention by any member of the Adventure BMW team of the BMW MOA and the perks, benefits, or discounts for joining. Considering my significant investment in a new Motorrad riding suit, heated winter gear, rain gear, and a navigation system, the savings would have been significant. If you find yourself dealing with Adventure BMW, my recommendation is to be proactive in advocating for your needs and preferences. Clear and explicit communication is key, as it seems the research burden is on the customer to ensure all aspects are well understood. Some stores pride themselves on customer service, but you'll be lucky to get a proper greeting when you walk inside or finish a complete sentence before being interrupted by the service department. On BMW forums and social media pages I've read about the culture and sense of belonging amongst BMW owners and enthusiasts. In my experience at Adventure BMW that culture does not exist. While I acknowledge the challenges, it's important to note that, in the end, Adventure BMW did deliver the exact bike I desired. As long as the service department maintains my bike in pristine condition, our transaction can be considered mutually beneficial. I look forward to smoother interactions in the future, hopeful that Adventure BMW will continue to refine its customer service for a more seamless experience.