Never try to upsell me. Fair prices good service and love the car wash. The guys hand scrub your…read morewheels and car before you enter the wash. Also give you a damp microfiber towel to clean the inside as you go through the wash. The towel does an amazing job on my windows, no streaks. Also provide free vacuums. We always by the punch card which drops the price per wash.

Rude! I arrived this morning, the technician 67513…read moreapproached my vehicle and asked what I needed. I stated smog and registration, he asked for my zip code. After the technician returned to the office, post smog test he asked if I needed anything else. I was charged for the smog test and the I asked about the registration, thinking it may be a separate transaction. He responded "that's why I asked if you needed anything else!!" In a rude and condescending manner. I apologized for the misunderstanding, he grabbed my debit card and stormed out of the office, slamming the door against the wall. He was clearly furious for no reason and I can only imagine how he would have handled a more difficult customer interaction. I won't be back.

I go here every year for my smog, the staff are always kind and considerate. There is never a wait…read morewhich I like. It's close to my house in Sparks which makes it super convenient for me. Located by the Baskin Robbin's off of McCarran & Prater way. The smog is $35. I've never had an issue getting my cars smogged here. Give it a try you won't be disappointed.

I do not know how I ended up at this place again. K am on my car because it is raining and this guy…read moreis talking to me from the front of my car. Telling to get out. I thought he meant to go all the way inside. I am not dressed properly. He said well then you're going to have to come back because I am not going to reach around you. I said well I can get out so you can do it. So then I got in the backseat and moved out of his way right away. I don't think he knows and understands what I need for him to do his job. It's not my job to know what he needs. This jerk needs to have more patience. Over here talking to me like I'm stupid. Like I get a smog check every day and I'm supposed to know. This guy should not be working with the public. So it's a guy that was on shift on February 11 around 2:30 PM.

They are permanently closed for smog service. It is now a motorcycle repair facility.read more

If you need a smog check done quick, this is the place. From start to finish it was under 10…read moreminutes. The tech was awesome. One thing I should tell you is that the $22.95 price is for cash pay only for those of you that only carry cards. See you guys next year!

Jake was easy to work with and got me in even though it was a short (Holiday) week. I went in with…read morea "shimmy" in the front end. The people in the office were all courteous, welcoming, and pleasant! No "talking down to a woman" bs at all. I really appreciate that! Communication was clear. They called when they said they would. Jake was clear on fee structure and costs along the way. Sunshine also performed a pretty thorough general inspection and found a few additional things that needed to be addressed. The choice of what to do or not do was completely mine. There was absolutely NO pressure to approve the other suggested services. They sent a text with pictures of what they found and explained anything/everything I asked about. Again, very much appreciated! I ended up needing new lower front rocker arms & bushings. They also performed an alignment (due to rocker arm replacement) oil change, tire balance & rotation and replaced the engine filter. I could see it was needed based on photos sent via the text. Jake found a replacement kit that included arms and bushings which saved me some money. Yay They also found the tires had been rotated improperly for an AWD. They checked tread wear and put tires in correct position to help them wear more evenly. I am completely satisfied with all levels of service received. Thank you so much Jake and Sunshine.

Fabulous communication and support. Handled our Ford Transport that many shops cannot. Recommend…read morefor you auto needs.

I drive back and forth from California to Nevada frequently. I stopped by this location after…read moregetting service at a California Jiffy Lube last week, because I noticed that part of the underside of my car was cracked and hanging down, almost hitting the road. I had driven up the hill like that without realizing it, and was concerned that driving home in that state might be dangerous or cause serious damage to my car. Nevan very kindly inspected the underside of my car and assured me that it was the skid plate that very had cracked and likely lost a few screws. He said I should be perfectly safe driving it back to the Jiffy Lube in California. I was worried that I might have dropped some fluids on the freeway and never noticed, so he checked the coolant and oil levels to make sure I was safe driving home. I'm so grateful to Nevan for setting my mind at ease. Thank you so much! I will definitely come back here for an oil change when I need one next.

Another great Five Star oil change and tire rotation for my daughter's Equinox at Jiffy Lube on…read morePrater in Sparks. Prater is our choice of Jiffy Lube Businesses in the Reno/Sparks area. Alexander was our technician but all the guys work as a team. It's impressive! Great quality products and fair pricing. These guys worked fast and were intelligent in their skill set. They communicated with each other during and after they completed each job. It was great to watch them work as a team. Thank you to the fantastic guys at Jiffy Lube who work so hard to keep our cars runnning smoothly. These are the services they provided: Oil Change, Replaced Oil Filters, Checked all fluids, Topped off Washer Fluid, Checked Tires, Rotated all Tires and Washed all 4 windows. Thank you again to ...Alexander, Alvaro, Junior and Manager Alexander. You are a great team. See you for the next oil change. Julie A

Took my Class A RV there for its annual smog check and the work done was efficient and quick. It…read morewas a fixed charge so I couldn't complain about the price. I felt good enough about the service to return when necessary.

Called here to see if they could squeeze me in after I noticed irresponsibly that my registration…read morehad expired and I needed new smog check. Joe got me in and out in five minutes while offering me help in other areas of my car, and being very very helpful! That is all; do recommend this business! I never knew I could get my registration done so quickly! This is the type of customer service that keeps people coming back.

We've tried a couple of other mechanic shops in the areas of Fernley, Reno, Fallon and Carson City…read moreincluding Ford dealerships but had some questions about work performance and ethics. A friend recommended me to A Master Mechanics because of their excellent customer service and care for her car; in addition to being a partner with CarShield. Fred Rivas was most helpful and informative. He gave me updates on the concerns with my vehicle and worked with me since CarShield ended up not covering the work required. Just picked up our car and it feels brand new ! Sincerely appreciate all of the Conrad Wilsons (technician) efforts to ensure our car was running great ! HIGHLY recommend A Master Mechanics!

Another easy smog check. These guys are so nice and get it done so fast, I don't even mind having…read moreto pay for a smog check every year. As always free popcorn and muffins and crackers and drinks. This really is a sweet place!