Grateful to the Alamo team at PVD for an exceptionally smooth rental experience. Check-in and…read morecheckout were efficient, I received a complimentary upgrade, and all questions regarding vehicle condition and billing were clearly addressed. The vehicle was clean and well-maintained, and the overall service was professional. Special thanks to Lexi for walking me through the rental process and for her friendly, helpful attitude!

Very pleased with this location. We rented a car through Costco travel, which I also highly…read morerecommend because the second driver is included, and we had our choice of Alamo, Budget, Enterprise, or one other company, I believe. Due to its high Yelp reviews and low prices I chose Alamo and I believe I made the right decision based on this trip. After you get your luggage, follow the signs and eventually you will end up across the skywalk in the car rental area. There was a bit of a line but eventually we made it to the front and we were given a booklet with our info on it. From there, you proceed into the garage and Alamo is on the 5th floor. We paid about $500 for a 5-day rental and we had selected a standard SUV, which was marked as being a Ford Edge or equivalent. I'm not sure if they were out of the standard SUVs that day or something but they ended up giving us a Ford Explorer instead, which was rather huge but a super nice car; it had adaptive cruise control, navigation, and tons of legroom. To return the car yesterday, we followed the signs off of Post Rd. or you can plug in Alamo's address into your GPS, and you drive the car back into the garage, an employee scans it, and you gather your things from the car and walk back across the skywalk into the terminal. Very easy. Based on this experience I would definitely rent from Alamo again, specifically this location if I was in town.

Deposit of 300 was not refunded for additional mileage used but was never explained a time of…read morerental agreement it was on rental agreement but I rented from them before and traveled to Vermont back and forth and extra driving and never got charged for extra mileage so I didn't expect this time to get charged professionally it should have been brought to my attention definitely will never go back becareful!

From the owner: Looking for car rentals in Cranston, RI you can count on? At Vachon Rental Company, we make renting…read morea vehicle simple, affordable, and stress-free. Conveniently located in Cranston, we proudly serve customers across Providence, Warwick, Pawtucket, and the greater Rhode Island area. We offer a wide selection of cars, SUVs, and specialty vehicles, all well-maintained and ready to hit the road. Whether you need a daily rental, weekend getaway car, long-term rental, or a replacement while your car is in the shop, we’ve got flexible options to fit your needs. Why choose us? Affordable rates with no hidden fees Local, family-owned service you can trust Flexible rental terms for short or long trips Convenient pick-up & drop-off options Add-ons available: GPS, child seats, insurance coverage, and more At Vachon Rental Company, we take pride in offering reliable vehicles and exceptional customer service. Whether you’re a local resident, business traveler, or visitor exploring Rhode Island, we’re here to make your rental experience smooth and hassle-free. Stop by our Cranston location or call today to reserve your vehicle. Discover why we’re the trusted choice for car rentals in Rhode Island!

great local rental spot , very thoughtful people helped me out when no other rental spot wanted to…read moremike & dave gave me a great deal

From the owner: We offer Bad and No credit auto loansread more

You remind of a great Seinfeld episode. you do a great job of taking a reservation but just can't…read morehold the reservation. I want to thank you for basically ruining my trip by not having the vehicle I reserved two months ago. The call the day before my trip you call and drop the news that the car is not available. you can offer other vehicles but when you need an XL SUV a small Durango is not comparable. The best is when you say you'll call me back before the end of the day and I receive NOTHING. When I do call to get an update your guy hangs up on me. Despite you screwing us we were pretty cordial when we could have gone complete irate but we didn't. Thanks for the hang up and no call. Enjoy YOUR 4th of July!

Terrible experience from start to finish. Only one car available when I went to pick up my rental…read more Other customers being dropped off were being turned away as there was nothing available. At this point I wished I had been one of those customers turned away. Now being charged for "damages" that were not there when the car was dropped off. The charges assessed to my account were charged without explanation or any type of warning/communication. When reached out to location the woman stated that I had been called twice. I have no such record of any calls. I have reached out to enterprises customer service line and gotten multiple different answers as to why I was charged. This is shady to say the least. If damage occurred it was to no fault of my own. Regardless, a simple call to let me know almost $500 would be removed from my account would have been nice. Enterprise will probably have fake explanation for their incompetencies doing on of the most simple jobs in the world. Car was returned exactly as I picked it up. A refund is required immediately. Will never be using enterprise again. Beware of the scams the workers of this location will pull.

Shame on hertz for charging a $24.75 "admin fee" for a $3.55 toll. SHAME. This is how you lose…read morecustomers forever. bye bye. I attached a picture, because I wouldn't believe it if I didn't see it either. They really drag you over the coals with this one. In Massachusetts there are no stop tolls, where you cant pay cash. If you go through ONE of those, its going to cost you $28.30. TWENTY EIGHTH DOLLARS AND THIRSTY CENTS....to drive through a toll. bye-bye

Should have taken these 1 star reviews seriously! HORRIBLE customer service. We reserved a pickup…read moretruck a week in advance. We arrived and the gentleman literally laughed and said yeah good luck getting a truck. We explained we reserved it a week ago and he said yeah we won't have any trucks today! We are moving today and we're left high and dry! This location has all 1 star reviews for a reason

I have rented cars from Enterprise for more than 30 years, and I've consistently had positive…read moreexperiences. The professionalism and customer service are a big part of why I continue to choose Enterprise whenever I travel. My most recent experience at TF Green Airport was particularly memorable thanks to Madeline. I arrived around 11:30 PM on a Sunday night after a long day of travel. Despite the late hour, Madeline was friendly, professional, engaging, and genuinely pleasant to work with. She explained everything clearly and invited me to choose from several vehicles in the category I had reserved. The process was quick, easy, and stress-free. Six days later, I returned to drop off the vehicle. To my surprise, the agent checking me in was Madeline. As soon as she approached the car, I recognized her and said, "I remember you." She smiled and replied, "I remember you, too." Then came the moment that truly impressed me. She looked at me and said my name. When I asked if she remembered it, she first jokingly guessed incorrectly and then immediately said, "Jonathan." After six days and countless customers, somehow she remembered me. In a world where so many customer interactions feel rushed and impersonal, that level of attentiveness stood out. It wasn't just impressive--it was genuine. Madeline made me feel like a valued customer, not just another rental agreement. She represents Enterprise exceptionally well, and experiences like this remind me why I continue to choose Enterprise year after year. Whenever I fly into TF Green Airport, I'll be renting from Enterprise--and I'll certainly be hoping that Madeline is the one helping me again. Thank you, Madeline, for providing such outstanding customer service!

The manager here was insisting that he was giving us an upgrade for free when he didn't realize I…read moreencountered this problem already in California. The have cars classified in one class of cars when they are not. Because a car looks big outside when a person sits inside they can tell the difference in size when you're over 6'. Your leg space tells the difference especially when it doesn't have a way to lower the seats. I never got the managers name but the date was 11-29-2025 @ 8:30pm. This is what Enterprises around the country are doing and something really has to be done about this. The man at the front desk (Jamar) was very helpful and telling us he knows we request certain vehicles because he is aware of our job and the distance we travel . The stars given are for Jamar and nothing at all for the service received by the manager Jose.

Very friendly and helpful. I will be returning if i need to rent a car again. Best rent a car place…read morei've been to hands down.

Location: 1101 Post Rd., Warwick , RI: Excellent customer service at pickup with David and return…read moreon 8/20/22 when that representative was working alone on a Saturday. Efficient and courteous. Offered additional available features but didn't push them. They we're able to pick me up at a nearby hotel. This service "may" be less available in these post-pandemic times. The car was brand-new-looking clean, the size requested and ready at scheduled time. No lingering smells as sometimes happens with a rental. This is a GREAT location - only a couple of miles away from the airport, but with much lower costs. Thanks for taking great care of me. See you next year! Judy M.

I couldn't wait to write this review tonight. I spent all day with Dave and Jay purchasing my new…read moreJeep. I am so happy with the deal I got, with the quality of my new Jeep and most of all with the way my husband and I were treated. I usually DREAD purchasing a car because of the BS. From the moment I stepped on the lot, I felt like a red carpet was rolled right to the door for me. It's New Years Eve and I thought we would be rushed, not at all. Quite the opposite, Dave went to Dunkin and bought me a coffee, Sam, the owner, came over to make sure we were be treated like royalty. I was so impressed. Needless to say, I bought my Jeep and I'm am taking it out on the town with my husband, VIP at the New Years Eve Gala, Convention Center in Providence. I am so happy that I will NEVER purchase a car anywhere else, Happy New Year...Richell Thank You So Much, Sam, Dave and Jay

So I took in my new Tesla Model 3 to fix the back bumper as someone hit it, only to realize that…read more Sam's auto scratched the top trim cap while fixing the car and denied it. They had the audacity to claim that a 2 week old brand new Tesla was magically scratched. Luckily I do have recorders of them doing it as the Tesla comes with a DashCam that records its surroundings. After a debate, Sam the owner says okay just find a Tesla certified body shop to fix and I'll pay for it and after the item arrived he basically said screw yourself I wont pay for it lol. Such a scam. This shop is nothing but a bunch of liars who cant keep their word and are terrible at their job and most importantly, they are people who wont own up to them screwing you over. SO BE AWARE & NEVER DO BUSINESS WITH SAM.

Do not buy from Marwan Sleiman - he's incorporated as High Tech Auto in New Hampshire to avoid…read moreMassachusetts lemon law, but he actually sells cars in Massachusetts, using Facebook to advertise. He is currently refusing to respond to my demand that he reverse my transaction of last week because the car can't pass inspection, as required by Massachusetts law. It would cost $4200 to fix my new car so it passes inspection. Buyer beware!!!

If I could give zero stars I would. I purchased a used vehicle that I ended up paying $300.00 more…read morethan they advertised it for (1st red flag), but went thru with the purchase anyway, provided they fixed a pre-existing problem, which they did not. Whenever, I tried to schedule the repair I could never reach them, or they would not be available as we scheduled. To give a customer the runaround on a pre-existing problem they had no intention of fixing, just to get your money, then ignore you, is plain wrong ! I filed a complaint with the BBB of NH to which they did not respond to. STAY AWAY from these unscrupulous, swindling scammers !

WHAT A SUPER AUTOMOTIVE SHOP !!!…read more The owner Dan and his numerous staff; Jay,Turk, Nuno (and more) could not have been more cooperative, polite, well spoken and considerate ! The small waiting room was cozy and pleasant. Service completed was truly worth every cent!!! My headlight covers were cleaned and looked better than brand new at pickup! My son's father, as it happened, also needed repair done on his car... so I immediately suggested this same shop. They could not have been more attentive and communicative. CHRIS was able to diagnose, order the part and fix the car in a timely manner! We are thrilled with this auto shop & recommend whole heartedly !!

Recently visited for inspection sticker and oil change. Very reasonably priced oil change and…read moresticker both done in an hour. Staff was friendly and waiting area comfortable.