I called them for a price quote for an oil change (I gave them specifics on mode and oil type we…read morewanted) and they quoted me over the phone . My husband went to them the same day & Mike gave him a different price because he doesn't recommend that type of oil (which he totally failed to mention, but we were already there and had no choice but to get it done there). He also told my husband he needs new tires (which were just changed a couple of months prior, he drives his car minimally ). George the manager was nice enough to try to smooth things over , but when looking for an honest mechanic , simply put this place is not it.

I have a 10 year old CRV that runs as smooth and pleasant as a new car. My 4 year old Q5 is in tip…read moretop shape and is taken care of with attention to detail. They have always explained what needs to get done and asks for my permission before doing the work. When I have a problem with my car, someone will drive in the car with me to check out the issue and confirm the problem. So no issues here, I get great pricing and great service at all times!

Been coming here for several years…read more Love their service..between just a simple oil change to tire changes. And heat change, light change, Wheel rotator ( dunno the term, but u get the idea), belt change, towing my car. And many more services. I love how honest they are too. One night while i was driving home from work i realized the light inside my car was dark. I wasn't able to see my speedometer. And it was pretty scary bc just my luck i got lost driving and wasn't able to see how fast/slow i was driving on the highway. Thankfully i made it home. Took my car in the next day, explained the situation and Tom was able to fix it w.o charging me a penny bc it was some switch that was accidentally switched. Now you see, i bet if it was any other mechanic shop they would keep your car, have you wait and then later on charge you for a couple of hours for their man hours. (I know this from experience) i took my car in to pep boys one time in Queens they kept my car overnight. And lets just say the next morning i wasnt a happy camper! They also send friendly reminders of when your next oil change is almost due. Spectacular service. Def recommend! Thank you guys.

I got a flat on the highway, and pulled off to the first station. The employees squeezed me in to…read morehelp me fix my flat, despite having a full day of cars to service. I was a bit panicked, and they were so kind! They fixed my tire instead of putting on the donut. Couldn't recommend them more.

STAY AWAY from them, I was there yesterday with my dad's Nissan Murano, exhaust was making noise,…read moreso I asked the gentleman to check it. After he lifted the car he said you have a leak in your Flex Pipe, we can fix it. it will take an hr. His mechanics completed the job in 20 min. Basically he cut the flex pipe and welded two new 10 inch pieces. He charge me $381.00. Later I went to another muffler shop to check if I paid fair price, they told me they replace the full exhaust pipe for around $165. They overcharged.

My 2014 Rav4 wouldn't start without it being jumped and I had my suspicions it may need a new…read morebattery but wanted to make sure it wasn't anything else. I had done business with New Prime a few previous times with inspections and minor repairs and I've always had a positive experience with them. They're honest and straight up with me. Did not try to sell me anything I didn't need and took time to explain what's happening. After an inspection all I needed was a new battery. Price for part was pretty consistent with market and 30 minutes later, I'm done.

Came here to get my car inspected. The gentleman here were very sweet and courteous. There were a…read morefew cars here and they made sure to give me a time frame as to when my car would be available and actually did it quicker than expected. Zach who assisted me was very funny and also very kind. If you go there definitely ask for him!

The best. They always good a great job and really look out for you. Honest and fair pricing. It's a…read morerare breed today. I go nowhere else - even for oil changes, inspections, or tires.

Shop was able to fit me in on a busy day for a quick inspection and were very nice to talk to…read moreduring the work that was being done. Tip- call ahead for availability and they will honor your call.

My Girlfriend has an SUV that has an alternator that was replaced less than a year ago by the…read moregarage down the street. I didn't care for their service for a number of reasons, although they seem to get only good reviews from locals. Maybe I'm surrounded by masochists and suckers. The alternator died on my birthday, taking the battery from the same garage with it. I tried not to let it ruin the day but it turned the event into a frustrating towing tour of garages in the queens area, a stay at a mirrored ceilinged room in a themed motor inn that became an obsession. (I have to get the room with the heart shaped hot tub pictured in the brochure and I will feel vindicated, the fool foolishly said in his darkened heart, unaware that apparently this room doesn't exist. And hasn't since 1996.) AAA roadside automated phone marathons kept things lively until we realized we had an alternator problem and the alternator had about a week left on the warranty. So my birthday became a catalyst that ended in a garage that I disliked and would never have gone back to, but it was going to be free work vs. the insane quotes some other garages were quoting. The AAA tow guy dropped off the busted down SUV for them to begin work on and they picked it up the following day. One week later and they've talked my girl into all new brakes and other brake related parts promising it's done you can pick it up tomorrow only to discover a new problem before it came time to pick it up. How can you miss that there's a broken axle when you're doing the brakes? How can an alternator covered under warranty become a 1600$ week long event? And when I went to pick up the car the guy tells me he did the alternator for free like it was a favor. It was under warranty and your shop installed it. Not to mention they wouldn't print up a copy of the brakes or new alternator warranty and the invoice for the brake work was all listed as having been done the same day I picked it up, but it had been a week. They closed on weekends. So we got a call Friday late afternoon saying they needed to do more work on it and then nothing. Closed Saturday. Closed Sunday. Tried to sell me on this broken back axle job but I wasn't having it. Just wanted to take it and go. So to make a longer story short and get to the reason I'm writing this in the first place, we had taken the SUV into another shop a year ago when the catalytic converter fell off. We thought it was bandits but bandits don't exist anymore. They've been replaced by morons who get together in one car with dealer plates and steal catalytic converters in Queens while people sleep. Whatever it was the garage we went to was Great Bear. I don't remember much about it but I can say that when we called today, the man we talked to, who was the owner was very helpful and told us to come down and he'd look at it for no charge and tell us what was up with the back axle and other problems we were being told was wrong with the car. So we went and they did as promised and didn't charge a dime and when they were done with it and brought it down off the lift, they told us there was nothing wrong with the back axle or anything else. Didn't try to sell us anything no pressure, and despite the fact that we weren't even at the location where the owner was, they still honored his promise, just honest guys who know the value of a man and keeping a man's word. They saved us close to a grand which is what we were quoted by this other garage to fix a problem that didn't exist. So I recommend Great Bear Auto & Body Shop 4701 Kissena Blvd Queens NY 11355 or any of their other shops. Thanks again.

I just want to start by saying that I have spent thousands of dollars here at GTS motors. Countless…read moretimes they charged me hundreds of dollars to fix an issue they never fixed, for example I was charged over $500 for my rear sunshade to be fixed, when I had received the vehicle they did not want to acknowledge the fact that they had completely broken off the trim from the track. My car has returned with scratches multiple times, roof, rims, and sides of my vehicle. They have charged me over $300 to do paint my door to which it did not even match factory color and it was obvious they used very cheap dollar store paint. Sergio will ignore you when you try to speak to him or address any sort of issues while the lady at front desk covers for all of his mistakes. VERY VERY dishonest business I WILL NEVER return here again. Their prices are competitive with bmw service prices and I would much rather be at the dealership paying these stealership prices. I was charged $400 for my rims to be cleaned and painted when they clearly used very cheap paint and then play stupid. I also asked for a transmission service to which they decided to do a oil change on my engine unauthorized when I had just received a oil change service from bmw dealership. They do not value your dollar and do not care about your vehicle, just a cash grab at every opportunity. NEVER AGAIN.

Found some damage at pick Up of my vehicle.talk to owner. at first they couldn't se how damage…read moreaccus there. The next I got call sliding that morning there parkin lot fence showed similar marks that match the damage on my car.Ask when bring it in for repairs at no cost. I couldn't prove it happen there , but felt it didn't it that morning when I dropped it off. I did belive that where it happen. They saw evident on their gate, and me immediately offering to repair my vehicle.

GC Auto Repair installed a new AC compressor and the cost was significantly lower than other nearby…read moreshops. Friendly service. Their shop rate is $130 per hour which compares to $200 per hourc harged by A 2 Z auto in Garden City

Scammer!!! Want a brake job you don't need?…read moreGo for your NYS inspection somewhere else!

The mechanics here are experienced and skillful at diagnosing and fixing problems. In addition they…read moreare extremely honest, pleasant and helpful. They clearly explain why something has to be done or why it can be delayed temporarily or permanently. They do inspections, diagnoses and repairs at reasonable prices.

I brought my car in a few times to Greggs not and it has been a great experience. I have gotten my…read moreinspection done there, brake jobs and battery replacements. One of the thing I appreciate the most is that Greg is a straight shooter. He tells you exactly what's going on and does not try to upsell you. He is very honest and upfront about the price which is reasonable. I have nothing but praise for their service. I will be coming here regularly moving forward.