Smith's Auto Repair is a local family-owned business that provides awesome service at fair prices…read more They are friendly, professional, reliable and their customer services far exceeds what is expected or required. It's comforting to be able to actually have total faith and trust in an auto repair shop. There are honest ones and not so honest ones. This business is definitely trustworthy. I highly recommend Smith's Auto Repair.

Run as fast as you can this place is a scam. They scratched and dented up my car and told me that…read morethere was not a problem with my car when they're obviously was. They do not care about their customers and treat them like garbage. The owner is extremely rude and was very dishonest .

I needed a CV axle and wheel bearing replaced. Received a message to call and make an appointment…read moreand when I did, I was told they could not work on the vehicle. I was given alternative sources, which was helpful.

They fixed my wife's tire in a flash (she's a nurse who was going to see patients at the time)…read more Appreciated the quick friendly service, but when a tire has metal valve cap, please put them back on. Not only was the tire valve cap not replaced, another tire's cap was removed and replaced with a cheap plastic cap as well for some reason. I bought those caps for a reason.

Have used this business for many years for everything auto wise through most of my adult life…read more They've taken care a great variety of vehicles I've had to own just being able to get around Augusta. I've have on several occasions bought donuts as a token of appreciation for there support of me and my vehicles. I think there fair and honest and they have my recommendation

The owner, Rick Keller, will do anything he can to help you feel welcomed and will take care of…read moreyour vehicle needs. He is dedicated to give you top notch service with honest prices. There is no better place around town to get your service needs. Every time I come in, I know I'm getting taken cared of by honest people whom I can rely on.

My first service visit since relocating to the area and I am glad I found this place!…read more The cost was fair and reasonable! Service provided was as expected with the service consultant being top notch! Thanks to Jonathan and of course the ladies there too. Everyone made me feel at home!

I have been bringing both of our vehicles there for over 2 years. Never had a problem. They have…read morealways been honest with me. They treat me like family. More important, whatever they say is wrong with either vehicle I have complete confidence they are being completely honest with me. Would never think of going elsewhere. Thanks for everything!!

Excellent service on my 1981 VW Rabbit. The old girl needed a lot of updating to make her safe and…read morereliable. New Breed kept me informed and provided a detailed receipt, complete with pictures. Handy payment link through text messaging. If I weren't moving far away, I'd definitely patronize them again.

Rotors, brakes, tires, control arm... let's just say everything was going on with my car. I took it…read moreto Firestone they told me I needed an alignment. I still had problems. My boss recommended Mr. Nick and his crew to me and I was on my way! Nick located all issues, ran down the pricing and recommendations to me. I trusted his judgement and man, am I happy. My car drives like a brand new car! Thanks, Nick & Crew! You all will forever have my business!!!

My car needed the following repairs: replace brakes & brake pads, an oil change & tire rotation,…read moreand the electrical checked in the front of my car (the stereo & rear view mirror electric panel went out). I had read online that it could be a fuse or wiring issue & knew that going into it. I called asking for a quote and after talking to the very kind receptionist who wanted to make sure my questions were answered, she handed me off to Garry directly. Garry gave me very reasonable pricing quotes for the brakes & oil change and let me know that the front electrical issue could be a few things (describing what I mentioned above) so he wouldn't know how to price it yet. I asked if they did electrical repairs and he said yes and would give me quote after the inspection. I asked for my car to be inspected for those 3 issues specifically and later discussed the pricing for repairs/to see if I would like to move forward with them & I happily agreed, to the tune of less than $300 (which I honestly think was a steal, since i was previously up charged by dealership mechanics). After paying and picking up my car, I showed my husband that my stereo worked (I had sound! The stereo showed the time! I could do more than just eject a disk! Yay!) and that the rear view mirrors were adjustable again (Yay!) by adjusting the right mirror. I went to adjust the left mirror and it all shut off, the power to the stereo/sound/mirrors didn't work anymore. I turned the car off and on again to see if it was a fluke, it wasn't. It wasn't fixed. I went inside and calmly let the receptionist know that all the electrical stuff went out again (with Garry sitting right next to her at his desk). I didn't raise my voice, my face was hot with embarrassment and a bit of irritation, and I let them know that the same electrical issue I had, just happened again. I wasn't happy that he said they would inspect my car and find the electrical issue cause (which i assume meant figure out if it was the fuse or the wiring DURING THE INSPECTION) and fix it--not just plug in a new fuse and move on, and they clearly didn't. Garry said "We replaced the fuse and it worked so we can check it on Monday" I say "Okay... but the issue is that I paid for it be fixed.. and it wasn't? Can i get a note that says you will check it on Monday and fix it?" and ask several times for a written note that says that (I prefer written acknowledgment over a verbal agreement, and wanted that statement so I could hold them to a timeline if an issue were to arise) and both him and the receptionist ignored/breezed past that despite my requests. I know that it's not a normal request but it's far from an unreasonable request and if he didn't want to, he could've easily said so but instead he said "You can just bring it by on MONDAY and we'll check it??" I say, "Okay? but I paid for it to be fixed and it wasn't so--", he cut me off annoyed, "REFUND HER, her TEN DOLLARS" like I had been begging for a refund. I am confused and say "That's not what I want..." I pause and try to clarify why I want the "paper trail" and say nervously, "It's just that.. I saw some reviews online and some of them said they've brought their cars in for service and also had issues with it after and that--they weren't fixed, so I want a paper to say that--" and Garry's face turned immediately angry. He cut me off again and told his secretary "REFUND her TWELVE DOLLARS." angrily. I started to say again that that wasn't what I cared about and he cut me off repeating himself as the receptionist grabbed cash. She handed it to me as I looked at both of them confused and said "So can I bring it in on Monday..?" and with a scowl he said "No, you won't be taking it to my shop anymore. You're NOT ALLOWED here any more, you can find SOMEWHERE ELSE to get your repairs done." I was confused and baffled, looked at him with shock and confusion as he turned to a mechanic at his desk and proceeded to ignore me. I turned to the receptionist with the same look on my face as she handed me the cash and said quietly, "I'm so sorry" I looked at her, saying "Okay..?" and then smiled saying, "Thank you very much." and left. I was refused service by Garry directly, and it was very likely because I mentioned bad reviews and asked for a note for accountability's sake since a verbal promise really wouldn't guarantee anything except potentially my time wasted. It's sad because I was really excited yesterday and earlier today about having a regular auto shop to go to and to have a mechanic/shop owner that I know won't up charge me because I'm a woman. I'm not going to suggest anyone not go here for services BUT I will suggest that if you do, you PROBABLY shouldn't bring up any negative criticisms/bad reviews on sites such as Yelp/Google, which speaks for itself.. Online reviews helped me find a quick and affordable place like Garry's AND will NOW HELP YOU not get banned & refused service there haha!

Excellent work and very nice staff. No pandemic excuses, They ordered the part my car needed and I…read moregot my car back the next morning. Thank You Garrys

Had work on my X5 BMW done here! Great job, reasonably priced. Had the front stunts replaced. Will…read moreuse them again.

From the owner: Gordon W.C. Auto Repairs & Rentals,LLC provides quality car care in Augusta, Georgia. We are a…read morefamily owned business delivering honest and professional automotive repair and auto maintenance services to the people of Augusta and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Gordon W.C. Auto Repairs & Rentals,LLC employ todays latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.