I got my 8 week old labradoodle from Animal Kingdom and I am so happy!! The employee who helped…read moreme-- Cassandra, was the absolute best! I am a first time puppy owner and Cassandra helped me pick out everything I needed before I brought him home. She sent me pictures and videos of him while I prepared my apartment for his arrival. She kept in contact after I brought him home, answering a million and one questions. One month after bringing him home, I have a happy, healthy, well behaved fur baby named Charlie. He is smart and playful, and has slept through the night since the day I got him. Beware giardia in new puppies when brought home from this store. I had to take him to the animal hospital a few days after I got him for diarrhea. My friend who also got her puppy from Animal Kingdom said the same thing happened to her. Overall, I had a great experience at Animal Kingdom! Everyone was super friendly and helpful.

Since the time I walked in the door my family and I were greeted. We already knew what baby we were…read morelooking for. I had recently lost my soul baby of 14 years so my heart was in pieces. I wanted a baby but was so unsure. Andrew and his staff understood my pain and gave me time to sit with my new baby. They answered all my questions and concerns, even though I was somewhat a mess still at this point they were so understanding of my tears. I can say they made me feel like family. I strongly believe that with a great leadership that Andrew shows, this why his store and staff are all so amazing, just watching the way they interact with not only puppies but there customers as well is a BIG reason why I would recommend this exact store to anyone looking for a soul baby. I have to add while in the store there was a regular in there that was just a young kid, the way they treated him is a big reason of why I would go back, this kid was part of them you would have known no different the respect they showed him and he showed them melted my heart and the story behind him being there touched my soul, I am a mother of a special needs child and it was so great to see the love they all showed for this kid, I could see the love in his heart. Andrew you and all your staff are not just a 10 but a 10+ keep up the Great work. You all encouraged me to love again.

I often come to this store to buy my dog's Hill's Science Diet food. I'm part of their loyalty…read moreprogram and love that I earn points, which translate into money back on future purchases. They also frequently run food specials, which I keep an eye out for through the emails they send. Service is always friendly and excellent.

If you're looking for employment opportunities I promise you won't find them here the general…read moremanager promises employees a set amount of hours then continues to fall back on every word not to mention the improper animal care which I will attach photos and as soon as you open up to hr be ready to find a new job

always super helpful, love seeing what they have in stock! wish we had more fish stores like this…read morein tucson

I feel terrible leaving a poor review, as supporting local businesses has always been super…read moreimportant to me, but this needed to be said. This store unfortunately does not provide proper care for their animals. All of the bird enclosures are empty. No toys, no chews, just food and water. Birds out of all animals NEED enrichment. The rodent/ hamster enclosures were all overstocked and they had little to no bedding and enrichment. As a pet owner who has birds, rodents, and reptiles/fish, this really made my heart ache. I will say, the employees were kind and the reptile/fish enclosures looked decent. I don't want to see the business fail, and I really do feel bad leaving such a review, but people need to be educated. First time pet owners won't know how to properly care for their animal since they were never cared for correctly from the get go. If you are considering a pet (with proper care!!!) I highly recommend Paradise parrot and Ever evolving exotics. They truly care and prioritize their animals first. They are a wealth of knowledge!! If you are unsure about pet care, it is well worth your time to give them a call or visit!

Great selection of dog food and treats. They carry the loyal brand I like for my dog. Great…read morecustomer service! Everyone is always friendly and helpful. I love options of the good quality dog food. Great place !

Great service and delivery! My horse gets all his feed and flake here. Quality options and really…read morenice hard working people here. My delivery driver always is on time and they always deliver with care.

I have gone into here a couple times and always have in stock what I need and the employees are so…read morehelpful! One employee was amazing and provided me with some samples for my very picky puppy!

I'm really disappointed with my experience at the Pet Supplies Grooming Salon…read more I brought my dog, Chloe, in for her first grooming appointment on Saturday, January 3. As soon as I walked in, their computer system was down and the overall vibe wasn't welcoming. I tried to explain that this was Chloe's first appointment and that I had her rabies certificate, but I felt dismissed. A manager (or someone in charge) took me back to an office, and I had to re-show the rabies paperwork again. They also couldn't give me a clear timeframe for how long the grooming would take, yet Chloe was ready within about two hours--so the uncertainty felt unnecessary and unorganized. When I came back to pick Chloe up, I was told I had to pay before I could take her, which already made me uneasy. Then, during checkout, they triple-charged me for the grooming appointment. I caught it and pointed it out immediately, and they said they needed help because their barcode/computer system "wasn't the best." That's not something a customer should have to worry about. The worst part: after bringing Chloe home, I noticed she had a gash between her nose and another wound in her ear. No one mentioned any injury to me at pickup. The wounds were significant enough that I had to treat them right away to prevent infection. If an injury happens, owners deserve to be told--immediately and clearly. I also contacted Pet Supplies through their customer portal afterward and never heard back, which is why I'm posting this review now. Between the cold attitude, disorganization, billing error, and the fact that my dog left with untreated/unreported injuries, I won't be returning--and I would not recommend bringing your pets here.

I often come to this store to buy my dog's Hill's Science Diet food. I'm part of their loyalty…read moreprogram and love that I earn points, which translate into money back on future purchases. They also frequently run food specials, which I keep an eye out for through the emails they send. Service is always friendly and excellent. I also brought my dog here for grooming for years in the past, and they were great as well.

We get our pet food at this location regularly. We usually get good service, and find what we…read moreneed. I enjoy seeing the pets for adoption, and this is where we adopted our cat 9 years ago, where the staff cheered her getting a good home! I love the awards program so we regularly get discounts at the register!

Went with my daughter to look at dog toys and wandered through the store. It was very clean and…read moreappeared to have a good selection of many pet items. They have pets such as ferrets, hamsters, fish and guinea pigs. It was fun to see them. My daughter found the kind of dog toys she wanted to get and I was glad to see they have wild bird food at a reasonable price as I have a bird feeder so got a bag. It was easy to browse with no-one bothering us and we covered the whole store. Though I no longer have house pets, I would shop here if I did.

I booked a grooming appointment with Gloria over 2 months out at 7am. I arrived to the store…read moreapproximately 10 minutes before 7am the store was dark no one was there. I waited in my car and eventually I noticed 2 employees entering the store. I got out of the car and waited outside to be let in, the manager opened the door and as I went towards the grooming area NO ONE was there except a young gentlemen that came in with the manager, I mentioned that I had an appointment at 7 am with Gloria and he said he just got there and didn't know what was going on so I went to the manager who told me Gloria just called in sick. so exactly what does that mean for me?? I got up at 6am for this AND your standards are if I don't make it in without canceling I am charged!!! the manager who has zero business being one, said he can't help and told me he was letting me out of the store, absolutely ZERO conflict resolution skills never took ownership of the situation and offered NOTHING. I am so angry. I called the corporate number and I will follow up with a letter to the corporate San Diego office (I have a home there as well) if this manager worked for me his services would no longer be needed period. you also don't just stroll into a store 5 minutes before you open!!! I will not be returning to this store or Petco. Unfortunately I have to see their name as I attend the Padres games on a regular basis. this store is definitely NOT where the pets go! I expect a credit of the amount of the grooming appointment I booked which was 120.00.