I took my car to F&A for some extensive work with replacing mainly the entire suspension of my car…read more First n foremost, the customer service is there. Tim was very cordial, family friendly and seems to be a good person at heart. For my car, in Nov 2024, they replaced the following: brakes n rotors (all around), struts, rear shocks, sway bar links n bushings, did a tune-up, front n transmission motor mounts and oxygen sensors. For the price I paid, I figured I would not have anymore repairs for these items for the duration of owning the car. Here I am less than 2 yrs later, having to pay to have a few of these items replaced/fixed again. So disappointing!! Atop that, the days they kept my car in shop for repairs was unreal to me. Most every repair, I got the 'need one more day' message, which was so inconvenient. Being my only means of transportation, I found myself taking Uber to n from work and to n from the shop almost every time I had to take it back for tweaks or continued service. I asked for recommended parts for my vehicle as it is Japanese made. Seems the parts used are the cheaper brands and I did relay the continuous rough ride, noises, etc with no resolution. All in all, I feel the services doesn't agree with the price I paid. I would not recommend this mechanic shop for foreign vehicles, my opinion.

I have never been more pleased with service from a mechanic shop! I found them based on their…read morereviews and I had to see what they were talking about! The a/c went out in my car on Tuesday and on Thursday I called 2min before they closed and they answered!! I can't think of the last time I called a mechanic shop and they answered. They saw me the very next day, and I was out of there with a fixed a/c within two hours! Timothy was so eager to help me, his customer service was outstanding. I felt at home from the moment I walked in. I was blown away by how affordable it was, I felt valued as a customer.

Please beware of future employment the owner will sell you dreams and hopes have you work to fix…read morethe shop and let you go for tucking your shirt in behind the counter and blame customers that complained

I requested a quote for a water pump replacement and was never contacted back not very customer…read morefriendly. Evidently they are too busy.

This place is a complete waste of time. I have lived in Deer Park for 10 years now and no joke for…read morethe last 9 years, EVERY TIME I give them the benefit of the doubt and try to get an inspection, they ALWAYS tell me that either the certified inspector isn't there OR that the machine is down. LITERALLY EVERY TIME FOR THE LAST 9 YEARS!

Great service from this Location. Lane was very knowledgeable and friendly. Received a full…read moresynthetic oil change and was able to use multiple coupons to save a bit of money.

Great place to get your car serviced. I took two of our trucks there on the same day. They did a…read moregreat job! The staff was quick and efficient. They did all of the checks and showed me the filters so I could decide to change one and keep one. Nice people. We will definitely go back.

This location is top notch! Super fast, friendly and not fleet vehicle averse. Staff is…read moreprofessional and knowledgeable!

I damaged 2 tires in a pot hole incident and was barely able to limp to this location. I did not…read morehave an appointment. But, I was tended to immediately to assess the tires which were nearly completely on rims after stopping a few times to air them up on the way. They both needed replacement. The tires I needed were not available locally. But, they were replaced under warranty with a better model for a very reasonable cost. This location cannot be topped. All of the employees are extremely customer driven every time I have been there. I drive nearly 10 miles to this location despite being less than 1 mile from another Firestone location. Always grateful for your exceptional service, gentlemen!

If I could give them a negative star rating I would. I had been a loyal customer to this location…read moresince early 2000's so I expect a level of quality. AT NO POINT IN TIME SHOULD YOU TAKE YOUR VEHICLE TO THE DEER PARK LOCATION! I entrusted Deer Park with fixing my evaporator core on my truck in July 2024, not only did I take my truck there for the initial repairs but I allowed 4 opportunities for them to correct the issues! They not only robbed me for services never properly rendered but even after multiple trips back they never fixed ANY OF the issues they created! So now I have water puddling on my floorboard, upholstery ruined, hardware missing throughout my dashboard and ac housing unit but now have an even more heftier expense bringing the total up to $10K! Then to top it off this social care email address they give gets you no where! I've called and emailed and even left voicemails to the claims department supervisor Nick Garfield and Seth Byrd who NEVER CALL BACK OR ANSWER THE PHONE and they're social care email address is likely AI or prompts because ultimately they give you the run around with telling you to take the same avenue that you've already exhausted!! To know that this location did such a HORRIBLE level of work and now is refusing to correct the issues they created is why I will never step foot in this location again and STRONGLY URGE OTHERS TO EITHER FIND A DIFFERENT LOCATION OR DIFFERENT MECHANIC ALL TOGETHER!

Horrible service. They had me waiting for an hour and still didn't get to my vehicle . I drove off…read morebecause waiting that long is ridiculous. 4 employees and could've at least started draining the oil.

Got a oil change on my vehicle today. Never have I had an experience like this. Juan was amazing in…read moreevery way; Customer service, thorough, considerate and did a full check on my vehicle. I will never take my vehicle anywhere but here. ABSOLUTELY THE BEST!!!!!!!!!

My daughter's car was overheating and after looking at it the coolant take was dry so i knew there…read morewas a leak somewhere. I called and they had an opening the next morning. I was told I could drop it off and leave the key in the drop with my name, number, and what was going on. I had it towed there and did just that. They were so nice and got the tank changed out as well as the thermostat. I got a call that they had to order a new thermostat because the one the revived was busted and that it wouldn't be ready till Monday, this was a Friday. I said that was fine but then at 4:30 on that Friday I got a call it was ready. The gentleman was so nice and the work was quick.

Great service. No hidden cost! Clean restroom! Techs very knowledgeable.. Thank you Orrin schooley…read morefor great service

I came to this Kwik Kar for a car inspection so I could register it here in Texas! I prefer going…read moreto an inspection center that doesn't have the ability to make the needed repairs. Must be my suspicious NYC side that keeps coming out every so often. Jimmy is the manager and he is more than awesome! He has been at this location for 20 years. The waiting room is clean, there is coffee and a television. There is free wi-fi and an a/c that would freeze an Eskimo. I sat outside where there are 2 styles of chairs. Everything just went smoother than anyone could expect. Oh, I had to explain and show Jimmy what Yelp was all about. This location is right across the street from La Porte's City Hall.

I was in and out in no time. Friendly staff and they even added air to my tires at no charge.read more

Check engine light was on. Ran a diagnostics test at Auto Zone. Called the shop to see if they…read morecould fix the issue. Was told they had to diagnose the issue themselves. Paid $150+ for their diagnostics (issue was what had already been diagnosed at Auto Zone). Was told that they would order the part and would contact me when it was received. What I paid for diagnostics would go towards the repair. I never heard from the shop again. Wasted my money. Would never go to or recommend anyone else go here again.

Came here on a Saturday. Jordan was able to get me an oil change quickly and without any sort of…read moredelay. He was very helpful and friendly. The entire experience was convenient and great.