I was car shopping online and contacted Johnny at Diamond Auto Exchange. From the outset, Johnny…read morewas professional, polite, kept me in the loop for a particular car, and then scheduled me for an appointment. Johnny made it easy. On arrival to the dealership, I met Claudia and she was fantastic! She showed us the car, answered all our questions, didn't pressure us, and understood we were still in the process of looking. I recommend Diamond Auto Exchange

Claudia and Neal are amazing and were able to get us approved for my daughter first car! I trust…read morethem with a reliable transportation what should be stressful situation they both made as easy as possible the pain of the paper work and the searching for which car fits our budget super easy and the hospitality made me feel extremely welcomed if your searching for a place that understands your financial situation and you have a budget but your credit score isn't the best come to Diamond auto exchange they will help you highly recommend

I did a trade in and cash for a SUV and the first month I had to take it back for repairs and…read moreissues have not been resolved with the first, second,third and fourth time it's been in the repair shop. To top it off they sold my trade in and the person who bought it was involved in a hit and run and they won't give me info or paperwork of the trade in so I can take it to the DMV or email it to my insurance . The owner has cussed me out and he said he will give me back my down payment but now he is refusing my calls and telling workers he is not on site.so legal action is being processed and karma is a b#tch. Don't get scammed by this dealership unless you have money to waste.

This business deserves zero Stars I bought my car out right but they kept themselves as lien holder…read moreon the vehicle and now expect me to pay $25 to get their name off to trade in the vehicle that they had already lied to me about because they've been in a previous accident which they never brought up at the time of the transaction I was informed by a lawyer later on of this . They are straight scam artist do your business elsewhere don't get scammed like I did

Staff was friendly and knowledgeable about every question and detail we had. Gracie was who first…read moreapproached us as soon as we entered the lot. She was super helpful and got us into a test drive immediately. We then sat down and talked to JJ and his energy was very welcoming and not pressuring AT ALL! Both were positive and brought us into an amazing positive calm atmosphere. JJ was blunt and honest about every step and was able to match what we were looking for! After all the phone calls with banks and finance talk, we were thankfully able to close the deal and walk out with the price we are looking for! All parties are happy and they offer an amazing warranty as well into our closing price! Process was easy not stressful at all and very happy with our car purchase today! Definitely will come back for our next vehicle and will talk to Gracie and JJ again!

Huge thank you to JJ and Renato for taking such great care of me! They made the whole process super…read moresmooth -- from finding the perfect car to getting me financed with no stress at all. Professional, helpful, and genuinely great people. I highly recommend working with them!

If I could put 0 I would the worst experience I've had when buying a car. As soon as we bought the…read morecar they changed the catalytic converters "supposedly" couple months later it Started messing up again we sent it to them on a tow truck on our expense. they charged us 800 to fix the car and not even two months later the check engine light came on we tried to get help explain that they had fixed it and we kept getting run arounds. While trying to figure out on our own and putting in money to try to fix it we started falling behind two payments. my husband broke his arm and was out of work and we were communicating to them and instead of getting help they were simply Rude. Instead of trying to help today they came and took our car. this is so disheartening as we spent every last saving we had on this car. Please stay away from these scammers.

Worst places ever takes forever to do anything, stay away from this place at all cost !!! Cars are…read moreall lemons than wants you to wait 3 weeks to fix it

I like the way they do business. I really appreciate them…read morebeing straight forward with the price. I've dealt with too many dealers in my lifetime and familiar with the shady sales tactics. When I came here it was a completely different experience everything was upfront and nothing shady at all. Also when they say they give the best price they are not lying. I highly recommend this dealer.

After reading the reviews I felt more comfortable with dealing with a small dealer. I'm glad I did,…read moreChris was so helpful and such an honest guy. I would have to say he is in the top three of my best auto dealer experiences. Awesome dealer, I highly recommend.

I had a great experience the customer service was amazing. I loved how Magic treated me and my…read morefamily since they also shop here for their cars . They had a great selection but I loved the option I took him lol. A shout out to CarFam

Great customer service, very professional and answered all my questions about the car.read more

Went back again like a dummy. Scam artist, liars worst people to deal with. Changed the price 3…read moretimes on me. If you want a luxury car go to pro motor cars in Anaheim, Ca Went in and same day drove away with what I wanted and prices never changed.

They are SCAM ARTIST. They have promised me to certain amount on car and based on that i drove from…read moreSanta Monica to them it took me 1hour 30mins to get there and when i got there after making me wait for 30 minutes there manager told me they dont have the car i came for and if i want they can bring that car from other location but they price they were offering me was totally different from the price they promised me thry text messages. I spent wasted my 3 hours on road and $50 worth of gas. When i asked the manager that why he did that to me his answer was "oh we dont like saying no to any deal thru phone" what kind of fuckin bussiness is that man. PLEASE DONT GO THERE THEY WONT EVEN HAVE THE CAR YOU LIKE AT THEIR WEBSITE. THEY JUST WANNA SET YOU UP FOR SOME OTHER VEHICLE. I have all the text messages from their online sales representative. (Rudy).