After reading a bunch of bad reviews about Trailers Plus, I decided to buy a trailer from Big Tex…read moredown the road. I bought a 12 foot trailer from Big Tex yesterday. I inquired about a trailer through their website but didn't get a response that day. However, they called me the next day and said they received an electronic message about me being interested in a trailer. I asked if they had one in stock and they said yes. I told them I'd be there in an hour to check it out. When I arrived, I told them my name and the trailer I was interested in. He said that had the guys pull out the trailer. The guy pretty much already had the paperwork out ready to go so the waiting time was minimal. I checked out the trailer, filled out the paperwork, they made sure the lights and everything were working, and I was on my way. It's a pretty nice trailer as far as utility trailers go. A couple upgraded things like the hitch and the spring loaded gate. They cost a little bit more than Trailers Plus but I think I avoided headaches in the long run. I towed my UTV in the trailer and it towed fine. No problems. I'm happy.

We had a great experience with Big Tex! Reached out to Big…read moreTex and Trailers Plus and Big Tex responded immediately. The next day Darryn had the trailer we wanted ready for us to come by and pick up. The registration paperwork took about an hour then we were on our way with our new hitch and trailer. Thank you Darryn for your great service!

The outside sales staff take excellent care of their customers…read more The Service department is really well run too.

rented a deck sander on Friday, June 5, 2026 - rented it for a week - I was assured by the counter…read moreguy I would only need the one buff pad that was in stock - he told me this as I was getting ready to cancel the rental - I have around 1300 sf of deck to sand - well, come Saturday afternoon, I needed a new buff pad and had to search for one losing valuable time!! Unfriendly, rude, unhelpful - rent a deck sander elsewhere in Reno area - do not rent from Rental Guys!!

Safe and secure! Lots of security cameras, barbed wire, chain link fences, easy access for tenants…read moreusing their remote app. Very clean facility with gravel pads, electric, and covered parking. Very nice friendly people to deal with.

I love this place! I got an email indicating I hadn't put my lock on correctly and it was…read moreunsecured. I had been there earlier in the day. They were able to find this during their daily walk throughs. Man I'm so happy they caught it! The communication is wonderful! Keep up the great work!

The only game in town to rent a box truck and the guys in the office were fine. Uhauls online…read morereservation service doesn't work ... at all. Don't even try. It takes a reservation but nothing is reserved. Reminded me of the Seinfeld episode I watched again recently. Call the office and reserve a truck. Btw, holding the reservation is a little more important than taking the reservation. Anybody can take a reservation. Heck, you'd be better off calling me to reserve your next Uhaul. Now comes the return trip. In the darkness, I somehow managed to notice the fine print in the contract (6 pt font) requires the vehicle be checked in online using the online service (if after shop hours) or they charge a $20 convenience fee. Wtf?! The online checkin app doesn't work any better than the reservation system. It took me about 30 minutes to setup an account and get through the process (about 1/4 of the time I rented the truck). It just didn't work. If I didn't have some tech skills, no way I could've gotten through it. At the end, I wish I had paid the convenience fee. Heck, they should be paying me for the inconvenience and time I wasted with the worthless app.

Me: "We need to rent a heavy-duty standing up thingie that helps us bring boxes from the car to…read moreinside the convention center so they don't charge us $200 for union labor for 15 minutes of work." I know I put my co-workers through the wringer sometimes, I'm so sorry. When you live in a small town like this, the rule of thumb is you can either find whatever you need in 5 minutes or you'll need to drive an hour to get it in Reno or Carson. Fortunately, the local UHaul franchise here was happy to help us out - very easy and inexpensive to rent whatever those heavy-duty standing up thingie things are called.

These guys are really great, very easy to communicate with, prompt on time delivery, and follow…read morethrough on every step of the way. If you have a project that needs heavy equipment these of the Right guys to call. Highly recommended

I had a big urgent!!! I need to tow a forklift from a far distance and I didn't want to spend a…read morefortune in towing. I call Herc rental and ask if they had a trailer that was capable to haul a Forklift. The lady that help me ask me for the type of truck that I was going to use and bingo she say " yes, we have one that is capable to haul up to 10k pounds. Price was very accessible. Overall cost me a lot less than if would it used a tow truck. On top of that I rented in Carson and I was able to returned in North Hollywood at no extra charge. Definitely this is the place to rent. All the people that help me were very courteous and knowledgeable in both branches.

I've used Tahoe RV rentals for the past two summers and have had excellent service from them. The…read moreunit was delivered on time each year and had everything as promised and communication was very responsive. Will definitely rent from them again.

Tahoe RV always makes our camping experience at Camp Richardson nice and easy. Everything is…read morealready there and set up for us when we arrive. We just need to unload and enjoy our vacation.

I wanted a hitch installed, but I couldn't get a definite quote out of them. Every time I spoke…read morewith someone they gave me a different quote. They said they would have the person who does the installation call me, but that never happened. I tried to call them more than once and was put on hold "for ever" at least 15 minutes (30 minutes once). I finally hung up. One person I spoke with signed me up for an appointment, something I didn't ask for. Then they kept sending reminders for the appointment to my phone. Overall my experience was very frustrating and entirely a waste of time.

I walked into the store, looking to do some business. Listen to an employee treat customer…read moreextremely poorly. I thought if you spoke to me that way, couldn't believe the guy walked out without yelling at the employee. He just turned and walked away when the guy asked him to leave...