Excellent, fast, friendly. We will be coming back. Great selection of colors and the price was…read moreabout the same as other places. Chairs very comfortable

I called and the owner let me know that due to my initial review I would not be getting service…read more That being said, if you have an issue with your nails or your treatment while you are receiving services DO NOT mention it. If you do, DO NOT RETURN or be aware of them doing their best to humiliate you. Update: I went back today after feeling as if I had done something wrong for feeling upset two weeks ago. I chalked it up to a misunderstanding. I went in and asked for an acrylic fill, gel polish change, asked for Ryan as usual. I was told to come back an hour later. After an hour, I returned and was told to wait in the lobby for my appointment. Only to be told there wasn't anyone to do my nails. When I asked why they had no availability with any technicians but they were taking walk-ins I was told there was no one to do MY nails. It felt like a humiliation ritual. 0/45, do not recommend. Ryan the nail tech is great! However, when asked to wash my hands, I went to return to Ryan's station only to find him starting another appointment and all my belongings moved by the receptionist. I've been loyal to Ryan since I started with him and I was shocked with the treatment I received. I have over looked little mistake like nail shaping and wrong color application. I cannot overlook blatant disrespect.

The salon itself does have a bit of an outdated decor style but it's clean. I tried a dip powder…read morefor the first time. I really liked it! Hope did a great job. She was so kind and friendly. She made sure I was happy with my nails! I will definitely be coming back to her for my manicures!

Most definitely recommend this nail salon! They give military discount as well! Tiffany was very…read moreprecise and such a great tech to chat with! she takes her time and we'll go above and beyond for your nails, no doubt! she made me feel comfortable and relaxed the entire time, I couldn't have asked for a better experience! Most definitely coming back!!

They are horrible. Paint job is bad, shape of my nails are…read moreHORRIBLE, she made my nails round when I told her to please make sure they are square. & my real nails needed to be shaved in the back and she supposably did but no that's horrible as well. & they add 3.00% to all sales.

If I could rate this less than 1 star than I would. Came in because I had 3 nails that broke and I…read morebadly needed a manicure and was in town for work. Simple gel manicure. My manicurist, her name sounded like Mai, she used the dremel tool to remove my gel...down to the nail. And she went too close to my cuticle and then on top of it, aggressively trimmed back my cuticles. When I washed my hands, my cuticle on my middle finger was bleeding. It wasn't acknowledged once. DO NOT COME HERE. Had I known how bad this place was, I would have just waited to go my regular place and worked another 2 days with terrible looking nails (unprofessional). They don't UV clean their tools or pack them into clean kits. Towels are frayed and ratty looking. Awful.

I have been a loyal customer of Lotus since before their move., which came with a name change. The…read morenew facility is gorgeous and relaxing, easy to find and the decor corresponds with the concept of Veda, earthy, natural and pure. As it is not a Veda concept salon, but uses Veda products, I also have the luxury of choosing other products. I love this fact. This allows my stylist, Allyson, the best stylist ever, to individualist the care of my hair to me specifically. Ally is a professional, superpower colorist, ultimate stylist and my monthly support system. She listens to my needs, requests and is nit afraid to offer advice . I LOVE HER! But don't think you can call and just get in! She us booked solid for weeks, as a stylist of her caliber is expected to be. But....she is worth the wait. As for the negative reviews about Lotus not being created equal.....a bit of research on the new customers part would have been good.....And probably saved them the embarrassment of giving a negative review based on wrong information. Lotus is the best kept secret in Colorado Springs, using Veda products without being a concept saloon, and also offering other top of the line products to individualize the care of my hair, skin and nails. I LOVE THIS SALOON and MY STYLIST

Kim is phenomenal! Abby is phenomenal! Such a clean and welcoming environment. My daughter and I…read moreboth get our hair cut and our eyebrows waxed here. 10/10 would recommend! ​

Great job by the guy who works here, Tan. I'm traveling and needed an acrylic overlay fill with a…read morenew color and my nails turned out great! I do recommend! He was very welcoming and helped me decide what to do. I will be returning anytime I need my nails done in Colorado Springs! Thank you! Price is good as well. A fill is $45.

I had a pedicure and the dude here is awesome!!! He actually took the time to dig out my ingrown…read moretoe nails . In my opinion, he is the best in the springs