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    DAG Construction

    5.0 (2 reviews)
    Closed 7:00 am - 5:00 pm

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    5 years ago

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    Gutters 911 - Water between the gutter and the fascia board?

    Gutters 911

    (39 reviews)

    Very nice technician. Was prompt and communicated well. But in the end, he didn't find any…read moreblockage in the gutters, so that was not the cause of the leak. And, we have gutter guards - he just checked to ensure they were doing their job - and yes there was no problem.

    Wished I'd come to Yelp before buying a Groupon for this business. $249 "value" for $99 "special"…read morecleaning & inspection for a two-story home. On the 4th of May "Noel", whose signature line identifies him as the "manager", and I exchanged a couple of emails about my scheduling an appointment for a gutter cleaning. Everything was professional and on point but he revealed that they were backed up and didn't have anything available until May 17th. No prob, I thought, so I requested 5/18....to which he agreed and we both settled on 2pm. I wasn't thrilled about a two week delay but hey, it was what it was. *shrugs* Monday (5/18) was a very busy day for me but I still managed to rush home because I was excited about this appointment. 2p on Monday comes and goes and no Gutters911. I figure they're running late as service providers often are. I left voicemail and email for this company around 2:20p. No response. The only thing listed on their page is a Gmail and a phone number leading straight to voicemail. 3p comes and goes.... then 4p..... I stopped paying attention around 5 and was wondering if somebody from this company had suddenly come down with Covid-19 or something else dramatic had happened. I got an email from "Noel" at 9:30p that evening which read: "Sorry for the late reply. We're a little backed up right now trying to catch up. We'll get you completed here soon. We didn't forget about you." 7.5 hours later, that's exactly what he wrote. I won't post what I wrote back but it wasn't particularly warm. Not knowing what "soon" means and preferring to deal with concrete appointments made by serious business people, I elected to pass on his offer. I've since found out that Groupon only issues cash refunds within 3 days of purchase, so I'm only eligible for a store credit/"Groupon Bucks" at this point. Waiting 2 weeks for "Noel's" first availability was already outside of that window. Not happy with Groupon either. Feel like the whole process is a hustle. You're gonna end up with a store credit no matter what happens because of delays in the process - &/or irresponsible merchants- and Groupon is not giving you your money back. Period. I should have come to Yelp to read reviews upfront. Silly me. Lesson learned. I'll take my $99 store credit and try again with another gutter cleaning company, I guess.

    DAG Construction - roofing - Updated September 2026

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