Just went and they over charged me for this hat. Sadly I didn't check the receipt before I left…read more Gas is so expensive it would cost me more to go back and fix the error. So dumb I got this hat because it was cheaper, got a phone call when I was paying so I didn't notice the incorrect charge until I got home, so annoyed. Hate this store they always suck to be honest would have gone to Lids but they were closed.

It was super packed and took , long I do not think they had a lot of shoes inventory, Customer…read moreservice was great, they do require masks, they have hand sanitizer. I recommend more inventory and more workers at the cash register.

This flagship Patagonia store, which is located next-door to their corporate headquarters slightly…read moreto the northwest, is done so well and really exudes the same Patagonia style that you see in their products. To give some context you will see Great Pacific Iron Works written across the top of the store, which was Patagonia's first store, opened in 1973 in the former Hobson meat-packing plant, near Chouinard's blacksmith shop, which is another product line and name you'll see often in their clothing. This part of Ventura is extremely sleepy so it's very easy to find a free street spot and there is also some EV charging available as well. The staff here is very friendly and always very attentive so it's one of the best parts about visiting. There are many different rooms inside divided by product type and there is even a tiny little museum area with all sorts of pictures and facts about the former building and Ventura. One of my favorite things about coming here is they tend to have some Ventura specific, or limited run products that you won't see in some of their larger bigger city stores. So you can really find some stuff that would otherwise be hard to find online or out of state. I try to stop here every time I pass through Ventura and would recommend to anyone else to do the same. They have products for men, women, and children, so there really is something for everyone.

I had an extremely disappointing experience today at Patagonia. I came in for what should have been…read morea very simple exchange of an unworn jacket, but the interaction was immediately made uncomfortable by an employee named Maddie. From the start, she was rude, combative, sarcastic, and unnecessarily aggressive throughout the entire process. Instead of simply helping resolve the issue professionally, I was met with attitude, condescending remarks, and an overall hostile demeanor that made the experience far more difficult than it needed to be. As a customer, I expect basic courtesy and professionalism -- especially from a company that prides itself on customer service and brand values. The exchange itself was straightforward, yet Maddie handled it in a way that felt confrontational and unwelcoming from beginning to end. It honestly left a terrible impression of the store and the company overall. After being a customer for nearly 30 years and a brand ambassador for this company, I truly never expected to be treated this way. If this is the type of people Patagonia chooses to employ to represent their brand, I do not believe I will be moving forward with purchasing their products in the future. I rarely leave negative reviews, but this experience absolutely warranted one.

Good customer service, even if they don't have it in stock they can order it free shipping to the…read morehouse for Good prices. Thank you for your help.

From time to time I buy workout clothes from Under Armour and this factory store always has great…read moreprices and sales. Got myself some pants and tops. The staff is attentive and helpful if you need help don't hesitate to ask.

David C was amazing and knowledgeable about how good shoes could help with our aches and pains of…read moreage. He was patient and we never felt pressured or rushed to make a purchase. You will not be disappointed

My wife and I went in to check out some running shoes and the fit expert I had was kind and…read morewelcoming but the other guy that my wife had was super condescending and rude. He asked "are you actually interested in buying shoes or are you just doing this for fun". What in the actual sales pitch is that? That was almost enough for us to walk right out of the store. (FYI we were very interested in buying multiple pairs but not after that comment we only bought one from my sales person). He started talking about the shoe inserts and my wife told him she already had custom ones from her podiatrist. That's when he acted EXTRA annoyed. My fit expert swore I needed to buy a size 9.5 even though I've always had a 10. Then my wife's insisted she also needed a 9.5 and she's always had an 8.5 or 9. They were both disagreeing on how much toe space we needed. One telling my wife she needed more and mine telling me I needed less. So against my better judgment I listened to my fit expert and got the 9.5 After I got home and started wearing the around and with a tiny bit of feet swelling and warmth my toes were jamming at the end of the shoe. I returned my pair and bought them at REI. This was the worst shopping experience I have ever had. Please please please stop letting your fit "experts" greet people with "are you actually going to buy shoes or what"

Surprised to find this place with variety of Raiders hats. Got my husband a cool Raiders hat! Dave…read morewas extremely helpful in narrowing down the selections with us and recommended the perfect one.

This place is amazing. I was a big kid in a candy store. They had an amazing selection of all my…read morefavorite sports teams. I got a one of a kind Steelers hat and few Angel Hats for my entire family. Next time I plan on getting a few more beanies there. The store was super clean and not crowded. Two big thumbs up for me!

Hope the manager is excellent and I hope she passes on her customer service to others- there was a…read morepower outage while we were about to purchase 2 spendy items, she put everything on hold till we could return and let us know when a new promotion was happening, she is the only reason we drove an hour each way twice

One of my most favorite stores to shop from specially for winter wear. While shopping with my son…read morethis weekend we got a great deal on T-shirt's. Two for $30 . We also got him shorts for under $30 The winter jackets had great sales but I didn't buy any cause I have quite a few already so does my family. The store is well organized and fully stocked. Check them out while in the area. Customer service needs some improvement

Stopped by the Nike Outlet in Camarillo and had a great experience. Huge selection, great deals,…read moreand the store was clean and well organized. Found some really solid discounts on quality gear, and the staff was friendly and helpful without being pushy. What I like about this location is you can actually find hidden gems if you take your time. Between the pricing, selection, and service, it was definitely worth the stop. If you're at the Camarillo outlets, this is a must-visit.

I feel like I always have to weigh the pros & cons when coming to this location…read more This location has great deals. And the selection is fantastic. I love that. But it's also always packed. And the shoe racks are so close together that it is often very difficult to move around. I know that they're trying to maximize floor space, but I really with there was maybe a foot wider. A little could go a long way. Employees are friendly, but often running around trying to help a bunch of different customers. I always plan on just being 'on my own' when inside. It'll save time not trying to hunt down an employee & wait for them to get you an item/etc. So, if you're willing to deal with large crowds in a somewhat cramped space, then go for it. Enjoy yourself. But if you're looking for a more relaxed shopping experience, there are plenty of other options at the outlets here.