The coffee... the view, the people Everything is good in this place! Also is dog friendly, feel free to bring your dog and get some free treats! read more

Bonibi Store - The view - Shoe Stores Near Me - Westlake Village, California

This store is next to the coffee shop owned by same owner. While having coffee, I decided to browse all the merchandise this store has to offer. The store is quite small but you'll find pretty good selections of active wear, swimwear, footwear, etc. I find the merchandise very pricey but I think the price is a norm for this area. read more

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The worst customer service. My husband bought me Mother's Day leggings and a sports bra and I came a day later to exchange it for a different size. The girl that was working there (with 0 customers in the store) looked lost. Asked the same question 3 times. Got 2 more lost girls and said let me look up the transaction. After 10 minutes the girl said "I wasn't able to find it"?!!!!! LADY it's $300/set I'm sure you are not selling this on hourly basis. Owners need to hire better staff and invest in customer experience. Will never shop there again. And will recommend against this store. read more

Purchased an item online Monday afternoon, received a tracking number Monday night, a few hours later it said tracking label cancelled. I had no USPS tracking, but by Friday my package did arrive via USPS first class mail. Not sure what happened but happy my order arrived so quick. I did reach out to them about the tracking issue earlier in the week so took off one star as I never recieved a response to two different emails I sent, as well as the email address on the website working but the email listed as support on the order email/invoice gave a ping back that it wasn't valid and couldn't send the email. Customer Service needs work but glad they ship so quick for items going from California on Monday to the East Coast by Friday. read more

I went to the store today, and decided to buy a really cute hat. The cashier rang me up. I opened up the hat and noticed there was discoloration throughout the entire hat from being placed in direct sun on the window seal. I then showed the cashier the hat, and asked if there were any more in the back? She said "no." I said, "bummer, I'll just get my money back." Her reply: "we don't give refunds!" I said, "well this is obviously an exception." She said, "no, it doesn't work like that." So she gave me a gift card. I was in a rush and didn't have time to go back-and-forth. I'm a business owner myself, and I just have to say, these people don't know a thing about customer service. Very disappointing for such a cute store. read more

I was taking a stroll along the Westlake Lake when I discovered the cutest little coffee shop, they literally have the most fashionable athletic wear I've ever seen. The owner of the coffee shop was so friendly, he made me the most TASTIEST LATTE in the world! This is definitely my new hangout spot! Imagine sipping your coffee on a relaxing Sunday afternoon while having a view of the beautiful Westlake Lake ! Everyone must try P.s. my latte had a heart in it ....the absolute cutest ! read more

Awesome store . Had exactly the New Balance running shoes I was looking for when everyone else was out. Service was excellent! Don't be fooled by coffee up front ! There is so much goodness as you work your way to the back!!!! read more

I dropped into this store by accident. Dinner on the lake is a weekend tradition with my family. Well, this store has a prime location! It's right in between the two restaurants facing Westlake lake. New shoes and activewear will certainly make weekend traditions a lot more fun the staff at this place were helpful and the shoes on the wall are unlike any store around town. Everyone must check out this new spot read more

Bonibi Store - Everyone asks me where I got these shoes from! #greatbuy - Shoe Stores Near Me - Westlake Village, California

This place is heaven! The lake view is breathtaking,the concept store has a fine selection of popular brands and the service is at the highest. The staff is helpful,they know how to guide you through everything what they have in the store and on top of that extremely friendly. I walked in and left after few hours with some amazing items. A VISIT there is a MUST but there is also the online store as an alternative for busy people. Great job Bonibi! read more

Bonibi Store - Shoe Stores Near Me - Westlake Village, California

I don't recommend purchasing from their online store. I was charged a $75 restocking fee for a return. Must have been really difficult for them to put the sunglasses back on the shelf. read more

My friends and I have been waiting for a Café like this to open up in Westlake! I got my unique ON running shoes at this store and while I shopped I got some great coffee too. Beautiful concept! read more

Beautiful store, organized, and everyone was super friendly and available to help. ​Thank you, ​guys !!! read more

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Super cute and trendy sneaker and athletic apparel shop on the Westlake lake. I love that they carry Koral and Alo! They also have a coffee bar tucked in the back which is so amazing. This place is a hidden gem! read more

This store does not take returns for refunds, only store credit or exchanges. Very disappointed in this place.

Westlake has needed a store like Bonibi! I bought some New Balance shoes and even got custom fitted insoles at the same time! There's a coffee bar in the front facing the Westlake Lake with amazing coffee! The owners and everyone working here are all very friendly. I'll definitely be coming back! read more