What a wonderful place to shop! Lettie was so helpful and knowlegable. I tried on MANY boots before…read moreI found the ones that fit perfectly, and the prices were reasonable. I never felt rushed or like the length of time I was there was too much. The boot color I wanted was not in stock, and like magic UPS delivered them while I was sitting there! Lettie said "your boots are here!" I cannot recommend this place enough. SO nice to shop in a mom and pop business instead of other, larger competitors. I will definitely return.

I'm in from out of town looking for a hat for work. I only had two really guidelines and that was…read moreit had to be a cattleman's crease and something I could beat the heck out of because in law enforcement we sometimes get our hats knocked off our heads. Walked in and was a bit overwhelmed with the amount of hats on the wall and thought I was about to get roped into trying on a million different hats. I wish I had asked for her name but the nice lady working today was super friendly and enthusiastic. She immediately had an idea for me to try and I instantly loved it! I also appreciate she didn't try to put me in a crazy expensive hat. I was willing to spend more than I did but she found a great looking budget friendly hat that fitted all of my needs. 10/10 will come back for future western wear or even shop online if they have that option.

Nice little boutique with trendy items for moms and daughters.... Could be a nice outing to shop…read more together! . The clothes are very cute and there is a good mix of casual, casual chic and more festive items (especially for the holidays) My daughter and I like to shop in this place because we find clothes that are not the few typical big brand names. I think the items are best suited for teenagers and young adults. The owner is very pleasant and so is everyone that works there . They are very helpful and not pushy at all. I will keep coming and coming!

My daughter & I found this cute boutique after eating lunch last week on a family vacation. They…read morehave a great selection of clothing for all sizes & a nice sale rack too! The salesperson greeted us & asked if we're looking for anything in particular then left us to do our own shopping which I truly appreciated. There's nothing worse than being overly hounded while shopping. We found several things we liked & were able to try them on too. They have several dressing rooms which was nice as there were several others in the store shopping. We both ended up getting some cute clothes & some were on clearance. I even scored a small wallet at the checkout area for a purse I've been needing one to match!! Don't hesitate to shop this boutique if you're in the area! It was a fabulous experience!!

This store is such a neighborhood gem. I have shopped here a few decades and somehow it just keeps…read moregetting better and better. The girls are so helpful and it is so refreshing to shop at a store with customer service. Not overbearing and always helpful if I need something. They carry trendy brands but also great every day pieces that have lasted me over time. I love this store!

Went to Sugar back in the day before I moved away. The customer service is the best! They help me…read morefind stuff I look super cute in that I never would have thought to try. I feel more put together thanks to Sugar!

I had a wonderful experience at Love At Second Sight. This is a great local consignment boutique…read morefeaturing upscale, chic brands like Frame and other unique pieces you won't find everywhere else. The selection is smaller andit feels curated and thoughtfully chosen, which makes it fun to browse because you never know what you might discover. I happened to stop in on a Friday during one of their sale afternoons when you can score a fun 10% off a girl math great bonus to buy more. I did not find anything on this first trip, but I hope to in the future. I love having a local shop like this in the community and look forward to coming back to see what new treats they have. Thank you! Support local.

I gave it another chance. My 1st experience was great but the last 3 somethings changed. Not sure…read moreif its a management shift but its not the same. First - they will offer to put your carefully selected items into a room. DONT DO IT. Someone else will put it all back and you'll have to start over. Last time i was there it gappened to me this time it happened to another customer. Second- Be prepared to be ignored. You will stand at the register while tbe owner is trying to leave but just keeps talking, tbe other employee is texting, and the 3rd is staring at you but engaged in a conversation with the other 2. You will actually need to say, I am ready like twice. 2-3 years ago the vibe was different so I didnt mind the drive and i wouldve said youre missing out but now but its not the same, you can probably find better..

The two guys that were working in the store on Aug 8,2026 were SO friendly and helpful, it made my…read moreshopping experience with my teen so much easier. It's was extremely hot in there and they even went and got a lady a bottle of water!!

Terrible service! I am shocked how they are in business. There was only one employee in the entire…read morestore "helping" customers and she was stuck at the register with a line of 8 people. Customers walking around trying to find help or get into fitting rooms but no one in sight, people were walking out. It took me nearly hour just to return 2 items and even with a receipt the girl had difficulty, and she couldn't give me receipt because they ran out of paper.

I came in today with my mom and my 86-year-old grandma to buy her a pair of slip-on shoes. We were…read morehaving trouble finding her size, and when we asked for help, the employee who said his name was Brian seemed irritated and rolled his eyes at us. What bothered me most was how he treated my grandma during checkout. She was trying to make friendly conversation, but he was very short with her and didn't smile once. I understand everyone has bad days, but it was disappointing to see that kind of attitude toward an elderly customer who was simply being kind. We still made our purchase, but the interaction left a bad impression on all of us. I asked for his name after we checked out, so I'm not even sure if he gave me his real name. Either way, I wanted to share my experience because it wasn't the level of customer service I expected.

Overall a poor shopping experience: the store itself is very clean and has a great selection, the…read moreissue I had was that there were no employees to help. I walked around the store to try to find someone but ended up leaving instead. They do have a good selection and they always have the buy 1 get 1 at 50%z I just wished they had someone available to help.

I walked in thinking I knew what shoe I wanted buy, and I envisioned whoever helped me would have…read moreme try on my preferred pair of shoes, make sure I liked them, and I'd make my purchase. The associate who helped me, Sarah, instead engaged me with curiosity, patiently listened to my experience with previous shoes, conducted a foot scan, and used her analysis of it all to expertly select top matches for me. I was treated like a fellow running friend of Sarah's, and I was matched with a pair of the Saucony Triumph 24 at a competitive price at my local Fleet Feet Agoura. Aside from my new kicks, I get to continue the relationship and opportunity to learn and grow as a runner through the weekly Wednesday Night Group runs that Fleet Feet Agoura hosts. I already debuted my Triumphs on the fast 5 mile course through the neighborhood! Thank you so much to Sarah and to Fleet Feet Agoura!

I just walked into the Fleet Feet location in Agoura Hills looking for help with orthotics. I…read moreapproached a young employee who was dismissive and passive-aggressive in his response. He told me to wait 20 minutes he had another and walked away without offering any context or basic customer engagement. I understand retail can be busy, but professionalism is simple: acknowledge the customer, communicate clearly, and manage expectations respectfully. As someone who runs departments in the film and television industry, I can say this plainly - if one of my team members handled a guest or anybody that way, we'd have a serious conversation about standards. Leadership starts with how you treat people in small moments. I hope this feedback is taken constructively. Customer service is what separates a specialty store from a big box retailer.

Service was outstanding. The owner and an employee were attentive and patient with me and my…read morefriends as we shopped and tried on numerous pairs of shoes. The selection is impressive, and the quality is top notch. The shoes are high end and you'll pay for the high quality, but you get the benefit of excellent costumer service as well.

This used to be my go to spot for shoes. I walked in there a few days ago ready to buy some sandals…read moreand the customer service was not the same. The guy seemed bothered by helping me and practically blamed me for being a size 8 since he was out of size 8 in every style I picked. He would have me try on smaller sizes without letting me know he was out of my size, wasting my time. Then he offered me a few dollars break on a pair that fit but I wasn't crazy about, just under $200. I told him I'd like to think about it and if I would be able to get the same deal if I came back. He got an attitude and told me only if I came back the same day. Boy bye. Your inventory wasn't good. I went somewhere else and bought 3 pairs of shoes. I'm done with this place.