It was such a long time since my parents and I had Dairy Queen ice cream, so I decided to stop there for a visit yesterday. The place was clean, and the staff was professional, and I was greeted with a smile. I ordered 3 soft serve ice cream cones, each dipped with a different flavor (chocolate, cherry, mint). Although pricey, I ordered the largest size. They were so delicious. They were the perfect representation of a nicely packed ice cream cone. They were very refreshing on a bright and sunny hot day. read more

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Always hot fresh food and my favorite is a double burger with chili, onions, and cheese. My little boy Cody loves the pup cup

Fun fact: I did not know the south had Dairy Queens I grew up in the northeast and whenever I got good grades my dad would take me to DQ. I guess I never lived in an area since then where I drove by Dairy Queens, so I just assumed they were a northern thing ‍ Since moving to Clayton I've driven by this DQ and wanted to stop by, but hadn't gotten the chance to until tonight. I wanted a cherry slushie and knew where I had to go to fulfill my slush craving!! The inside of the restaurant is super clean and organized. The inside definitely had a more modern vibe than I remember it having from when I was a kid (lol), but was so nice!! The guy who took our order was very kind and let me mix slushie flavors. I ended up getting lemon lime mixed with cherry! Don't let the color combo of the mix throw you off, it was so good!! It also was a bit more frozen than it looks in the pic. My boyfriend got the turtle blizzard, which I had a bite of, and it was amazing! read more

Dairy Queen Grill & Chill - Cherry and Lemon Lime (Mix) Slush - Fast Food Near Me - Clayton, North Carolina

One of the better DQs. When they had the pumpkin pie blizzard, we went for a few weeks in a row. Service is friendly and fast. Blizzards were made perfectly. Location is kept clean. So sad when they sold out of the pumpkin pie blizzard for the season. Hope DQ brings it back next year! read more

I haven't been here in a while and I don't think I'll be returning. I ordered a hot fudge sundae, to my surprise when I get to the window and ask about the nuts that typically go with the sundae. It's an additional charge for the nuts and whipped cream. Sadly mistaken what a sundae is clearly! read more

We went through the drive through and ordered two banana splits. Within 3 minutes I was at the window and another two minutes I was back in 70 headed home. When I got home it was amazing and exactly what i needed. Fast, delicious, professional.... read more

We drove the extra 18 minutes to get a Blizzard Deal (buy one, get one free). I had the Turtle Pecan Cluster and my husband had the Peanut Butter Puppy Chow. As I was eating mine, I noticed that a scoop of nut shells was in my mouth. Not pecans - SHELLS! I spit them into a napkin and with that, I took the Blizzard back inside (we were at the tables outdoors). The employee who first took my order looked stunned when I told him. He actually had to ask his manager what to do. Didn't he realize my lack of satisfaction? Now the manager comes over, and instead of confirming what I told him, she asks me what she can do for me? (mistake #2) I told her that there are nut shells in my Blizzard. She did NOT believe me at all. I hand her the napkin, and then after a few seconds, she concedes that these pieces are indeed SHELLS. (Hey, I could have cracked a tooth and she would want proof that it was the shells that did that). So, she offers me another Turtle Pecan Cluster (excuse me, why would I take a second chance at the shells being mixed in the new one?) I don't believe she ever discarded the mix of pecans and shell pieces. The mistake was to continue to serve this to future customers. I opted for a dipped cone, and walked out to our car. Train your employees to give the customer the attention they need, and NEVER accuse the customer of not telling the truth. I felt terrible about reporting the problem when the reaction was so negative. No wonder people don't bring food items back. Hey, it's good money. We want good food. read more

We received some gift cards for DQ so we decided to grab dinner after soccer practice. The dining room is currently closed fyi, it didn't matter to us, we were just going to order from the drive thru. There were 5 cars in line and surprisingly the line moved very quickly. We ordered 2 kids meals with chicken tenders and 1 kids meal with a cheeseburger. All of the kids meals come with milk, fries and and ice cream cone...what a deal for less than $5! I ordered the turkey artisan blt, it was really tasty on chibatta bread, I also added a side of fries. My hubby decided to get a mint chocolate chip blizzard for his dinner. Everything was delicious and stayed warm until we got home. We will definitely be back soon! read more

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We normally go for lunch and ice cream. The team is always friendly and patient with us which includes a two and a half year old who is learning to make independent decisions. read more

Expensive. Stopped in to get a burger and an ice cream sundae. I ordered a number 1 which was a small bag of fries, a cheeseburger and a small drink. I ordered a small sundae on the side also. The bill was over $14.00. I could have gone next door to the diner and ate for far less or could have eaten a steak for this price. The service was excellent and the food was good, just very expensive. read more

First off the whole restaurant is run by children, no adult supervision. They get annoyed when you order, and gave us horrible quality food. Went in because It was taking so long and the whole place is disgusting, food and ice cream everywhere, not taken care of. This place needs new management and a total make over. read more

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This is your typical Dairy Queen - you come here for the ice cream but they do have hotdogs and burgers on the menu. This has been fairly recently remodeled - within the last 5 years. The outside of the restaurant looks very nice with plenty of parking There is also outdoor seating. The inside had booth and table seating and looked nice but the women's restroom was not very clean. Their cake freezer was broken and the inside temperature of the restaurant was 79 degrees (per their thermostat). It was a hot day - in the 90's so it still felt cool inside. We had a blizzard and a chocolate covered cone and they were good but melted fast. Overall, it was ok. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Clayton, North Carolina

Great fast service at a reasonable price. The Blizzards are thick and tasty. The burgers are great.

I go there almost once a week cause of school and it is delicious sbdbdbdjdhhdhdhddhdhddhs

Seriously DQ, how can you be out of Pumpkin Pie Blizzards FOR THE SEASON?! You do know the biggest pumpkin pie day of the year is in three weeks, right? read more

lovely staff super friendly! definitely miss the garner location but worth the drive! the girls running that place are just amazing and get us in and out in no time! read more

I mean, it's ice cream.... How bad can it be? Not too bad, just not clean and their Banana split seems to have shrunk the toppings a lot. read more

Dairy Queen Grill & Chill - Where's the cherry and whipped cream? Is this really there banana split now?? - Fast Food Near Me - Clayton, North Carolina

The berry sundae was excellent! The bananas are always fresh, the strawberry topping sweet, and the wet nuts are great! Thanks for the treat! read more

Dairy Queen Grill & Chill - Good sundaes - Fast Food Near Me - Clayton, North Carolina

This has to be the worst Dairy Queen, I'm not positive because I will probably never go to another Dairy Queen again. We have been to this location around 10 times (no idea why we have tried so many times) always problems. One time me and my 3 year old got milk shakes there and drove up the street before we realized they gave us soft serve in a cup with a straw. The constantly give me something other then what I've ordered. The last time we went the girls were saying "I know it's wrong, I don't care give it to them anyway" about the drive through order they were packing up. They are the worst. read more

When you go order a banana split and the girl tells you there aren't any bananas and then ask you do you still want a banana split....‍.. let me read more

They are not so friendly and with the same hand they take the money and give the change back they give you your vibe without a glove, with this virus they most be more precautious. read more

Soft serve is soft serve. Kinda bland but it is what it is. This review is about the sanitation. Watch a cashier take orders and money from 2 families in front of us. Then turned around and made their order without washing her hands. Money is one of the nastiest things in the world and you're going to make food/cones after handling it before washing. NO THANKS! Guess that routine for this location because when you look into the kitchen it looks like a bomb went off in there. However, I've never never eaten there and no plans to ever eat there. After today I'm done with this place. read more

Great place to take the family. I eat here probably about three times a week and the staff is always willing to please the customer. Yes if we go later they seem a little busy but take care of us in no time. Young ladies always smiling and well groomed . Sometimes things are a little larger than normal but my wife and I understand that their doing alot of training. read more

Went in for blizzards. Women's restroom was DISGUSTING and FALLING APART. Upon walking out of the restroom, my friend and I realized that the entire building (dining room and kitchen) were GROSS and seemingly had not been cleaned in weeks. Very disturbed, we decided it might not be safe to eat here. We walked out without ordering the blizzards we had been waiting all day for! Also, there was talk in the store of the ice cream machine being broken, which after reading some other reviews, we discovered has been broken for a long time. In short, my friend and I agree, this establishment needs to be shut down. read more

The three stars is only because the girl who served us was really nice. Most of the tables were dirty, and the ice cream is pumped full of air and doest have a whole lot of flavor. read more

If you want slow service, uncaring employees and a rude manager leading them this is your DQ. 80% of the times I've gotten a blizzard here 3/4 of the cup is plain vanilla ice cream. Cleanliness comes and goes I guess depending on the crew that day. Every time I give this place another chance I remember why we go to Baskin Robbins. read more

usually a sucker for some DQ but moved to clayton & have tried giving this DQ a shot many times but have had to stop going & wasting money. big bummer but they only mix half their blizzards so you'll eat soft serve the bottom half and barely any toppings in the first half. not worth it read more

They have renovated recently and the place looks spectacular. We have never had a problem with the Staff, they are more than happy to help.

The only reason I come here is because my kids like it. I don't even know where to begin with this place. I've come here many times in the three years I've lived in Clayton and every single time I've been here none of the tables have been clean! The food is mediocre at best and they charge you for sauces, which not a lot of buissnesses do, thankfully. read more

This is typical for the Clayton DQ - I went in to get the new "Blizzard of the Month" ie Chocolate Candy Shop, the counter person told me when I asked for one, quote " I don't know what that is, all we got are these" - pointing at the flavors chart on the counter. When I told him it was the new blizzard of the month, he looked at me like a deer in the headlights and said "well this is all we got, they will probably start serving that on Monday. Like the other reviews, the place was not clean and the work station in back of the counter was filthy. If the employee had a clue as to what customer service was, he certainly fooled me. read more

This location has to have the worst customer service I have ever come across. We live in Clayton and there is only 2 places to get ice cream and unfortunately Dairy Queen is one of them. The employees are very rude, it feels like you are bothering them and they lack major customer service skills. Went thru the drive thru last night and it was not a pleasant experience. The employee who was African American and wearing a black DQ hoodie was very unfriendly and snatched the money out of my hand and when we we got our order I said thank you and she replied yep! This place has to make some changes to the staff of they are going to lose a lot of business. read more

My burger was old and cooked to death plus had the wrong toppings. My fries were about the same. Forgot one order of my fries and forgot to give me my hot fudge Sunday. Everyone is just standing around with their hands on their hips. Store is very dirty with liter etc. read more

Really disappointed in my Blizzard today - I ordered a Med Royal NY Cheesecake which is more expensive than regular flavors. of my cup is just plain ice cream... read more

They continue to mess up the NY strawberry cheesecake blizzards. Last night was the last time that I will ever order one from this location. It was melted and had no cheesecake pieces inside. It was also plain ice cream halfway through. read more

I have gone to this Dairy Queen a couple times recently but tonight I probably had the most interesting encounter with one of the employees there. I had an issue with the order at the register(the girl seemed as if she may have been training and I understand that). The girl charged me for one too many blizzards and I just wanted a refund for one of them. Seems pretty simple, right? Oh no, she called her manager over to assist with this issue and the manager was the most scatterbrained girl I've ever dealt with. She was tall with blonde hair and found out her name was lauren which makes sense cause I've known a couple other Lauren's who aren't the smartest including my ex. I told her I needed a refund for a blizzard and she charged me for another one! And not only did she charge me for an extra one, the card reader wouldn't read my card so she had to manually type it in. Well, turns out she typed my 16 digit card number in as the price to charge! I was just laughing at this point to be honest. I explained it to her again that I needed to be refunded for 2 blizzards now. This conversation with her went on for at least 3 minutes before she finally said "OH I UNDERSTAND NOW" when it was a simple problem to just refund the blizzards I didn't need. So she refunds the money and it's only for one blizzard! Don't get me wrong I enjoyed seeing her struggle to process the information and I low key feel bad for the other employees that work with her! Maybe she was just having a bad night but she is definitely the definition of a dumb blonde lol! This wasn't a girl trying to act like her other blonde friends, she was the real deal haha. However, She did apologize for the confusion and gave me a refund for both the blizzards and I gotta admit it was the highlight of my night! The blizzard was amazing as always!! read more

The store is always very clean, everything is thoroughly cleaned. The lobby is always spotless and the counters are as clean as can be seeing as they are usually busy and may not be able to clean every second. The employees are very well groomed and always wash their hands before making my food or ice cream. They are all very nice and I will def keep giving them my business. read more