They won't give you green peppers or cucumber unless on your sandwich. they MUST give you the classic mix which has onions. when asked about getting that separately its a no and when asked to pick out onions before putting in sandwich its a no. why do I have to get something I won't eat? read more

There is so much better grinder places. I got a large or a whole grinder Italian meat, the bread to meat ratio was way out of balance. All bread and maybe on a whole grinder a quarter of a pound of meat. So much bread I had to peel layers off just eat the sandwich read more

Good, fresh food. Customer service was great. There were two male young adult employees who were very attentive greeting, taking the order and ringing the orders. I was impressed. You don't see that often these days. The subs were meaty and delicious. read more

Nardelli's Grinder Shoppe - Delis Near Me - Cromwell, Connecticut

Two weeks ago I gave this location for Nardelli's a three star review and said I would be back to review again. This is because Southington and Waterbury locations are phenomenal. Parking was a breeze, and as soon as I walked in there, I saw a posted note saying "we are short-staffed", so I know this would be an interesting visit The staff was very polite this visit, greeting me, and being cheerful. I ordered the Italian sub with everything except the hot sauce again. The sandwich arrived full of meat and toppings. The bread, was stale again! The floors and table were fairly clean. I would give it about a six out of 10. I used the restroom, the toilet and sink were fairly clean. The garbage needed empty and they were paper towels all over the floor. Again, if there was a manager on site, that manager was invisible. Nardelli's , you need to do something about this location. Please. I think about the $16 and change that included the tip for a half a sandwich and a fountain drink. That is pricey. I expect excellence for that price. Imagine if I got a full grinder! I'm done doing Nardelli reviews. I keep being told about how good Jersey Mike's is. That is your competitorNardelli's. You need to man the battle stations, and start serving quality. If not, I don't see this location staying in business very long. To management at Nardelli's, you have my email address to respond. Please do. read more

Definitely a fast food sandwich place- meatball grinder was ok. Other food is clearly pre-prepped ready to go (even some of the cold cuts) definitely not fresh. Probably worst fried mozz I've had- still cold in the middle. Friendly staff. Should probably be cheaper for what it is. Best for takeout, inside with some seating but nothing crazy. read more

Nardelli's Grinder Shoppe - Meatball Parmigiana Whole Grinder - Delis Near Me - Cromwell, Connecticut

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Good, but nowhere near as good as it used to be. I used to go out of my way to find a Nardelli's Grinder Shoppe whenever my travels took me to New England. On a recent road trip through the area I made a point of visiting a couple of Nardelli's location, and was disappointed. The food was still good, and the service was good overall. But this is no longer a place I would go out of my way to eat at. The sandwich lacked the spice that had normally been a fixture, the flavors weren't as good as they had been, and the service wasn't as top-notch as it had been in the past. Still a good spot for lunch, but not a restaurant I would go out of my way for in the future. read more

Nardelli's Grinder Shoppe - Boneless Rib Sandwich - Delis Near Me - Cromwell, Connecticut

My husband and I do take out from here at least once a month. The sandwiches are a bit pricey but they are tasty. Tonight we had the yellow fin tuna salad sandwich and the american combo sandwich; both of us were very happy with our meals. We've had some issues in the past with toppings not being added even though they were requested, but 98% of the time sandwiches are prepared to our liking. We will continue to frequent this establishment. read more

Nardelli's Grinder Shoppe - Whole American combo sandwich. - Delis Near Me - Cromwell, Connecticut

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COVID-19 era review. Full Italian sub was very tasty, and the stuffed peppers good. Half ham sub was devoured by the little one. Half American sub was good, but the provolone requested in place of American cheese was left off. Full turkey sub I paid for (yup, full on the receipt) was super tasty, but I received only half. In all, our subs were tasty, we love that we could distance, and they were delivered in a timely manner, but half a sub was super disappointing. I was hoping that turkey would be tomorrow's lunch. Dang. read more

Nardelli's Grinder Shoppe - Truly yummy sub, but not the whole size I ordered. Dang. - Delis Near Me - Cromwell, Connecticut

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Honestly, why do I torture myself and keep trying places that let me down? Give it another try, they said. It will be better, they said. Last time I went they put no toppings on my sandwich, which I discovered when I got home. Tonight, they made the totally WRONG sandwich. Cold cuts vs chicken cutlet. He somehow caught the mistake but took the cold cuts off, put them back in their holder, and put the chicken on. Hello, cross contamination?!??! And what about allergies?? Omg I just can't. I checked my sandwich before leaving, unmelted cheese, barely any Mayo, barely any lettuce, but tomatoes that I didn't order. What did I do? Like a child, I took the tomatoes off, threw them on their table, and walked out. I guess I'll put the Mayo and lettuce on at home. Do the toppings come out of their actual paychecks? You'd think so. I just cannot go back here. For $20 for two half sandwiches, I just cannot tolerate the complete ineptness of the staff and the disregard for what people order. Idea: stop trying to get the full order and all the toppings at the beginning. YOU CAN NOT HANDLE IT! Just let me order as you make it, better yet if you make it transparent like Subway so I can at least stop them from messing up. read more

They did a great job catering a presentation that I did in the Cromwell Senior Center sponsored by Autumn Lake Healthcare. An assortment of sandwiches which were super, antipasto salad, mozzarella ball/tomato salad and a huge tray of cookies and bars. Everyone enjoyed. read more

Nardelli's Grinder Shoppe - Delis Near Me - Cromwell, Connecticut

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Best OG Italian sub around! You need to get it with "everything" or it's not the same, I promise. Bread is perfect and the meats are stacked. This bad boy will keep you full for hours, enjoy! read more

Nardelli's Grinder Shoppe - OG Italian... obviously - Delis Near Me - Cromwell, Connecticut

I was in town for business and luckily our hotel had a bunch of different food options and Nardellis happened to be right across the street so I tried them out for lunch. My first impression was great they have outdoor seating for the nice days and lots of indoor seating. There are a lot of nice displays of prepared foods and a clear concise menu. I ordered the "American" but without bologna. The deli meat was good quality and all the veggies were fresh. I also ordered a soda, bag of chips, and a slice of Oreo crème pie. I asked the girl if it was a cheesecake or a mousse type of pie and she responded "it's an Oreo pie". I decided to get it any way and determined it was more of a mousse type of filling lol. It was delicious btw. Sooo all in all I paid $18.64 for all that which in my opinion was a bit expensive. It was good but I'll probably stop for less expensive options next time read more

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Came back to grab 4 grinders to go to bring to my parents home in NJ. We got 2 roast beef, 1 Italian combo and 1 turkey. All were excellent - my parents loved them! The fresh bread combined with perfect amount of meats (good meats at that - including red roast beef) and the famous topping(s) just worked well together. Very happy we decided to bring these for lunch! I ordered online and saved $5 for my first online order (yeah!!). Only weird thing was I wanted to take some pictures of their beautiful salads and platters behind the glass for Yelp and to show my parents - but a man with an accent came from the back room and said corporate policy is "no photographs inside the restaurant". He suggested I visit their website and use those photos. REALLY??? This is a grinder shop not a CIA office! Good luck with that policy with today's technology. As you can see I snapped a couple before being chased away read more

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Love Nardelli's!!! We stopped here today on our way home to Massachusetts. Unfortunately we can't get here often but we always make it a point to stop here when in the area. We usually get the veggie grinder, but they now offer a plant based Italian grinder so we had to try it! And it was so good. The plant based meats are fresh and delicious. And the grinder roll was full. As always the roll is fresh and the veggies crisp. And the staff was efficient, helpful and friendly! read more

The grinders are amazing!! Rolls are done to perfection and just the right amount of ingredients. My husband and I split a full sized turkey bacon club and it was delicious. Wish I lived closer because this would be a weekly stop. read more

Great sandwiches and even better customer service. The employees there are pleasant and attentive. Highly recommend, and they make much better sandwiches than any other sandwich chains in the area. read more

When I die please bury me with a Nardelli's Grinder and a cheesecake burrito. Amazing, delicious, consistent, friendly, fast....you name it, Nardelli's checks the box. Always delicious grinders and I've tried most of them, never disappointed. The inside is awesome with all the cases of meat and salads and desserts (did I mention the cheesecake burrito). The staff is awesome and fun and they always give the greatest customer service. There are so many choices that no matter what you're in the mood for you'll find it here. From soups to salads to Mac and cheese, this is the holy land of grinders. A true New England staple! read more

Tried them for first (and last) time. The 1/2 ham and swiss grinder was more like a third. See photos. It tasted good. read more

Nardelli's Grinder Shoppe - Ham and swiss (mini?). This is a 1/2 grinder? - Delis Near Me - Cromwell, Connecticut

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We had a group order that was placed online and the order was totally delivered incorrectly. I guess it's to much work to follow the exact order as placed, even though the online ordering process is straight forward. Food was cold and not even prepared to what was described on the website. There are better places to go to that get their orders correct. read more

Until recently, nardellis has been great. Last couple of times the sandwiches have been slopped together. Here is the example from tonight- one tomato and almost no pepper mix. This Italian combo with everything sucked- even subway would've been better. read more

I have a love / hate relationship with nardeillis. I want to like it, when it's done right, it's excellent. However, consistency is the downfall here. One day you get a sandwich made perfectly, the next it's soggy, dripping with oil and vinegar. Also, Tony said they were looking into quick ovens back in 2011, guess that never came to fruition because I still see those mood killing microwaves staring me in the face when I walk in. Plus the platters of food in the open air and uncovered cannoli are unsettling. Makes me just want to sneeze.... read more

Nardelli's Grinder Shoppe - Delis Near Me - Cromwell, Connecticut

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C'mon, Nardelli's! Your grinders are fantastic at every location but this one-and it is the bread! It's almost like this location gets every piece of bread after the other locations have gotten sick of looking at it stacked on the back counter-not quite stale per se but not...quite...fresh. It ruins otherwise wonderful bite of meats and cheeses and veggies. read more

My wife and I ate a veggie wrap and large grinder. The portions of vegetables were meager. We also shared a rice pudding that tasted good. However the ratio of rice pudding and whipped cream was 1/3 rice pudding 2/3 whipped cream. Disappointing. I had a much better experience at the Nardelli's in Waterbury last year. The sandwich had a generous amount of meat and veggies. read more

Still the best Nardelli's in the state, even during Covid. These folks aways make excellent food and they're super, super fast. We also tried the vegan italian combo and it was actually real good! read more

A franchised version of your neighborhood sandwich shop, Nardelli's has found a good way to efficiently bring good tasting grinders to its customers without skimping on the quality of bread or fresh produce. We came here as a pit stop on the way to Boston. The service was incredibly fast and relatively friendly. There were a myriad of choices, not only in the kinds of meats being offered, but the types of toppings and breads that you choose from as well. There were also salad and dessert options on display. The garlic chicken half grinder tasted a half step above Wawa- the bread was fresh, soft and flaky and the breaded chicken was nice and moist. I couldn't taste any garlic in the grinder and there was a lot of bread compared to the amount of meat I received, but it tasted fine regardless. I'm a sucker for a good sandwich. If I'm ever in the area and need a quick bite, I will be back. read more

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We were driving back home and stopped here for a quick bite. While the selection is broad, I found it odd to see the meats sitting pre-made and "packaged" in their selection area. Then when I ordered my grinder, the meat was put in a microwave like at the "fast food version" of this place. Geez, I should have just gone there. I found the grinder to be way to much bread compared to the amount of meat I had. The service was friendly and prompt, but I wish I could say it was better than that other place. But it was disappointing. read more

Owners are nice and the male worker who takes orders durning the day. I usually order the chicken cutlet sandwiches but recently the chicken and bread had been tough. I also have been over charged, the first two times i let it slide but now it's annoying and I'm not going to accept it. I also bought a half pound of the stuffed Peppers and when i got home to eat then they were spoiled the prosciutto was grey and the pepper has white moldy spots on them. Gross! Huge waste of money! read more

Nardelli's Grinder Shoppe - Delis Near Me - Cromwell, Connecticut

This place is amazing. They have pre-made ingredients they use to put together the sandwiches and so far everything I have had on the menu is amazing. At first I was a little overwhelmed by the selection of sandwiches and sides but I haven't been disappointed yet. Their cannolis are amazing and they have real pickles in a big pickle jar. Nice employees who know what customer service is all about. Plus, when you leave a tip, they ring the bell and everyone says "Gratzi". Highly recommend. read more

I have been a huge Nardelli's fan since the first Deli on South Main Street in Waterbury. Today, not so much. I could not believe my ears when I was told that my bill was over $32 for two grinders, a bag of chips and 2 sodas. Seriously, who can afford that price for lunch for two people? The server was not happy when I asked for a receipt, and then she was unable to produce one. Their food is good, but come on with those prices. Then they expect a tip at the end???? Please work on controlling your prices. Molte Grazie ! read more

Ran into this location for a quick lunch and the staff were on POINT. They quickly took my order and made my sub and the store was clean and organized. The customer service was very good and polite. The sub was jam packed and huge for the price. I noticed that this location vs other Nardelli locations had a very large selection of desserts, and pre packaged salami's and meats (see pictures). I liked the set up of this, signs were easy to read including prices. I do not like the set up of the parking lot- there really should be more spaces. (Not a deal breaker for me, but just observation) I would go back to this location. Great customer service. read more

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I initially wanted to give this place a four, but as I ate my sandwich the quality seemed to decline with every bite. I got a chicken cutlet sandwich-- the chicken was way too chewy. It was not cooked correctly. However, the overall quality of the ingredients was definitely a cut above what you would find at Subway. It's slightly more expensive than Subway, but you get a lot more food. Where they excel is with service. It was both fast and friendly, and the manager even came by to ask how everything was. Not too common for a sandwich shop. I'm looking across the street and I see a Burger King and McDonald's. If I'm looking for a quick meal as I pass through town, I'm going to Nardelli's. However, I definitely will not be going out of my way to come here again. read more

Nardelli's Grinder Shoppe - Chicken Cutlet grinder with everything on it - Delis Near Me - Cromwell, Connecticut

I've been doing to nardellis grinder shop throughout CT for years now....and the Cromwell store was by faR the worst tasting food I've ever had. I ordered a hot square of eggplant with sauce and cheese. I got a cold square of eggplant with no sauce or cheese. Ordered the Mac salad which tasted plain and old, will not ever return or orderr. Also requested my sub roll to be extra toasted with everything aNd extra mayo//hot sauce. Sub game to me dry without condiments, untoasted and with all the turkey meat ends. The Women who was making our food required max cueing for each food she prepared so I assumed because of all her qquestions my food would of came out how i ordered and paid for it. Not the case. Thank god there are other Nardelli's that we can go to. read more

Unfortunately the terrible customer service outweighs their delicious sandwiches. Prepared my order wrong so many times that I got into the habit of checking it before getting in the car. The final straw was when it took 20 minutes for the staff to make my sandwich (which was a super simple order - only 4 toppings) and it still ended up being wrong. Go to the location on Washington Street in Middletown, even if it's out of the way. They get it right every time. read more

This place did not enforce COVID guidelines as the employees did not wear mask ,NOR changed gloves for my sandwich and did not require customers in store to wear masks or social distance as well. The employee I was greeted by was not in the best mood and was annoyed of my presence and was aggravated when I was asking about specific options on the menu. The food was ok, but was definitely not fit to standards of other nardellis I've been to such as in Meriden or Middletown. I personally wouldn't return here due to my poor experience. read more

I really enjoy stopping here for lunch. Some of the best grinders I have had. Really large sandwiches and fresh ingredients. We now see them across places we visit. Recommend without any concerns. Enjoy the meatball! That is my favorite. The bread is to die for. read more

Nice deli, good service and very clean. I asked for Vegan sandwich and they were flexible to make it as I requested.

There is a very good reason this place has won the "Best Grinder in CT Award" for the last few years. Sure the ingredients have to be better than the average, that is a given if you are to leave your mark on the grinder business amidst very strong competition from Hartford's Franklin Ave and New Haven's Wooster St. establishments. The extra something that propels Nardelli's over the top is their grinder roll bread. How often do you order a grinder only to have the bread a mere after thought. The bread used at Nardelli's without question is the very best grinder roll bread I have tasted bar none! It has the appropriate crunchy crust exterior, a delicate yeasty interior and an overall flavor that surpasses anything that I have experienced. That bread makes the sandwich and in turn makes Nardelli's one of the very best grinder experiences you will ever be privileged to enjoy. read more

Medioce grinder place. I ordered the buffalo chicken which had a decent kick, with good Italian bread, and veggies that seemed fresh. It was a pretty big grinder for the price. The problem is, the chicken itself had no flavor due to being prepared in advance and then thrown in the microwave. Also the blue cheese sauce was flat and tasted like it came out of a jar. I would be shocked if they made it in-house. Bottom line: if this place is going to advertise being authentic/historic/Italian, the first thing they need to do is get rid of those microwaves. read more

This place was great at one time... not anymore. Seriously, $12 for a half grinder and a small Gatorade? There was hardly any pastrami on my sandwich. It was all bread... read more

Once every other week my husband brings home Grinders from this shop for dinner. The bread is always SO delicious and I absolutely love their stuffed mushrooms. 3 full grinders feeds our entire family of 5, often with leftovers to be eaten at lunch the following day! read more